PROFESSIONAL EXPERIENCE

January – May Take-Out, Hostess, Expeditor, Catering

2022 Teddy Jacks Hub & Grill, Lubbock TX
• Welcome and bid farewell to guests, orchestrate seating arrangements
May 2023 -
HAILEY GUISTO Present •
based on server availability
Prepare food on front of line, ensuring accuracy and promptly inform
servers when order is ready
Hospitality Professional • Answer incoming calls and provide appropriate service
& Public Relations Major • Prepare food into boxes and prepare them into to-go bags
at Texas Tech University • Offer detailed menu and specials information, assist guests in making
food selection
• Maintain up-to-date knowledge of menu items and ingredients
• Accurately record food orders and effectively communicate with
PROFILE
kitchen staff regarding customer request and allergies
• Support other areas of the restaurant as necessary
Highly motivated college student at Texas Tech
University, majoring in Public Relations. I am
passionate about forging connections and
storytelling. Alongside my academic pursuits, I
bring over 5 years of hands-on experience in August 2022 –
Cashier, Food Prep, Barista
various roles within the Hospitality Industry. May 2023 Einstein Bros. Bagels at Texas Tech Campus, Lubbock TX
With a strong foundation in customer service,
• Greeted customers, handling cash transactions accurately using point
efficient communication, and a goal-oriented,
of sales systems, and answer inquiries about menu items
team player mindset, I’m poised to contribute
• Efficiently manage all aspects of coffee service including operating
an upbeat and driven attitude to enhance any
espresso machines, taking orders, and preparing drinks
company's success.
• Expertly prepare sandwiches with proficiency in assembling ingredients
ensuring proper portioning and maintaining quality standards
PROFESSIONAL SKILLS • Ensure workplace cleanliness, adhere to health and safety regulations,
collaborate for efficient operations, and prioritize customer satisfaction
• Point of Sale • Food & Safety
System Understanding
Operations • Conflict & Server, Food Runner, Take-Out, Hostess
• Sales & Upselling Escalation June 2019 –
Resolution August 2021 Chilis Bar & Grill, Pleasanton & Tracy California
• Welcomed and assisted guests, managing seating based on server
EDUCATIONAL SKILLS availability
• Prepared food at the front line, ensuring accuracy, and efficiently
• Communications • Research & packaging to-go orders
• Answered incoming calls and provided appropriate service
• Media Relations Analytics
• Prepared food into boxes and prepared them into to-go bags
• Social Media • Networking
• Informed guests of menu and specials, assisted with food selection as
Management • Creativity needed
• Customer • Maintain up-to-date knowledge of menu items and ingredients
• Accurately recorded food orders and effectively communicated with
EDUCATION Service &
Conflict kitchen staff on customer request and allergies
Resolution • Delivered food to tables and regularly checked on guests to ensure
Texas Tech University, Lubbock TX satisfaction
Bachelor of Arts Major, anticipated • Cleaned and reset tables, transported dirty items to wash area
completion in May 2025 • Supported other areas of the restaurant as necessary
John C. Kimball High School, Tracy CA
General Education, High School Diploma Seasonal Employment
May 2021
Top Golf, Roseville, CA
CONTACT Caddie & Food Runner
June – August 2022
California Resident / Texas Student The Rock, Twain Harte, CA
+1 (209) 851-5888 June – August 2017
haileyguisto@gmail.com June – August 2018
LinkedIn Profile