Business Driven Configuration Questionnaire – Ar

Purpose
The objective of this document is to obtain customer information in advance of the Fit-to-Standard workshop.
the document a week prior to the workshop to the following address [Project to insert].

Note: This document does not replace the Expert configuration reference and template document, however, t
receipt of customer feedback.

Procedure:
Please provide a response to each question in column Customer's Response of the Artificial Intelligence Sc

Questions categorized as Level 2 are geared to collect information prior to running the Fit-to-Standard worksh
to-Standard workshops due to missing information.

Questions listed as Level 3 are answered during the Fit-to-Standard workshops. They are typically aimed to o
business decision and define specific configuration values in the backlog. Your answers may also comprise a
provide to support the information requested. If this option is utilized, for clarity and completeness, please ens

Business Consultants will validate the responses during Fit-to-Standard process.

Note: 1. Level 1 questions are not in this document and are addressed during the Sales process.
2. IT team / consultant will reach out to Business Process Expert for each Line of Business ( LOB) to co

Target Audience
Customers and Implementation Consultants

Definition
Business Driven
Configuration
Driven Configuration Questionnaire – Artificial Intelligence Scenarios
© 2024 SAP SE or an SAP affiliate company. All rights reserved

omer information in advance of the Fit-to-Standard workshop. The customer is required to complete and return
he following address [Project to insert].

ert configuration reference and template document, however, the output will provide input to the template on

column Customer's Response of the Artificial Intelligence Scenarios Questionnaire.

o collect information prior to running the Fit-to-Standard workshops. They aim to prevent stop/go execution of Fit-
tion.

g the Fit-to-Standard workshops. They are typically aimed to obtain more detailed information needed to make a
tion values in the backlog. Your answers may also comprise a link to an additional sheet or document which you
this option is utilized, for clarity and completeness, please ensure each question is referenced accordingly.

es during Fit-to-Standard process.

ment and are addressed during the Sales process.

usiness Process Expert for each Line of Business ( LOB) to complete the questionnaire, if needed.

Makes the Fit-to-Standard process prescriptive and guided by the process with business questions to
drive business decisions and respective configuration in SAP S/4HANA Cloud.
 Business Driven Configuration Questionn

Process LOB/ ID Scope Items Topic Definition Level

SAP Build Process Automation SAP Build Process Automation Usecases

ration Questionnaire - AI Automation

Attended /
Questions
Unattended

What business process(es) have you tried to

automate previously?

Are you interested to perform the discovery

session for potential Intelligent solutions via
process discovery report to understand the
manual processes and pain points?
What are the line of businesses involved in End to
End process that touch your Professional
Services business?
What were the pain points while trying to get
processes automated?

Are you open for investment to co-innovate using

SAP Intelligent technologies that could improve
your experience with new capabilities ex.
Workflow Automation, Business Process
Intelligence
How did you overcome these pain points?
Which Business process(es) do you want to
automate in S/4HANA?
What is the volume of transactions every month
for each business process which need to
automate? (per month/day)
Which currently available Scope items in SAP Best
practices do you want to use?
What are the most repetitive and manual or high
volume process(es) --i.e., How many actions are
realized each day? --i.e., Copy / Paste, −Navigate
through many screens −Consider legacy and new
IS −Retrieve from Web sites, or simply Microsoft
Excel −Create lists −Email?

Are there any processses noted above that have

strategic relevance --i.e., improve customer
satisfaction, increase operational efficiency?
Are there any business processes which has
interdependencies? If yes, what are the rules to
follow for their interdependencies?
What are the target systems that will be
integrated using SAP Build Process Automation?
Are they slated for upgrade or replacement
within the next 12 months?
Is the input data in electronic format or in a
readable format for the target process to be
automated using SAP Build Process Automation?
As related to the question directly above, are
relevent APIs available for target automations?

How many concurrent users will be using SAP

Build Process Automation?
Customer's Response
Factory Calendar
Loading Group
Shipping Point
Departure Zone
Delivery Type
Business Partner Role