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Assessment 3: Data Analysis and Quality Improvement Initiative Proposal

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Student Name

Capella University

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Course Name

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Prof Name

Feb 26, 2024


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Introduction
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Greetings, I am Norma, a Registered Nurse at Valley Hospital. I warmly welcome
all attendees to this presentation on the Proposal for Data Analysis and Quality
Improvement Initiatives. Today's focus is on developing a Quality Improvement
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Initiative Proposal (QIIP) based on an analysis of our hospital's dashboard


metrics. The primary objective is to identify and address specific health issues,
with a particular emphasis on Medication Adverse Events.
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The urgency for this assessment and QIIP arises from the core objective of
providing high-quality care treatments at our hospital. Neglecting to enhance
quality across all healthcare departments may jeopardize patient care, leading to
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severe complications and mortality. Therefore, this presentation zooms in on a


QIIP tailored to the unique health issues identified through our hospital's
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dashboard data analysis.

Dashboard Metrics and Quality Improvement

Healthcare organizations worldwide utilize quality dashboards, including


performance indicators and data quality, to offer metrics and analytics. These
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tools assist clinical teams and managers in monitoring care quality and devising
improvement strategies.

Dashboard Data Analysis and Healthcare Issue

To lay the groundwork for the QIIP, Valley Hospital's quality management
department furnished data derived from patient health reports. Adhering to
HIPAA Act standards for patient information protection, dashboard metrics were
examined, revealing concerns such as low patient satisfaction (40%), medication

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errors (30/100 patients), and 10 patient fatalities attributed to these errors.
Medication errors emerged as a critical issue affecting patient safety and
readmission rates.

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Selected Quality Improvement Initiative Proposal

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With adverse medication events identified as a pressing healthcare issue, we
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propose implementing the Six Sigma DMAIC model at Valley Hospital. This
model encompasses the Define, Measure, Analyze, Improve, and Control steps.
Areas targeted for improvement include nursing practices, prescribing, and
dispensing of medication. The DMAIC model offers a structured approach to
enhance all dashboard metrics.
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Evidence-Based Strategies

Evidence-based strategies to mitigate medication-associated events comprise


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computerized provider order entry, involvement of clinical pharmacists,


adherence to the "Five Rights" of medication administration, and integration of
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technologies like Barcode medication administration. The absence of specific


information on the types of medication errors presents a knowledge gap that
could strengthen the proposal.
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Inter-professional Perspectives and Required Actions

Effective patient care hinges on inter-professional collaboration. The Valley


Hospital team, comprising administrators, physicians, nurses, pharmacists, and
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IT professionals, is dedicated to enhancing patient safety. Actions entail
communication through guidelines, pharmacist involvement in clinical settings,
collaborative medication reviews, and educational workshops.

Effective Collaboration Strategies

Fostering inter-professional care demands effective collaboration strategies.


These encompass delineating roles, instilling values and ethics, and employing
communication tools to bolster collaboration and communication among team

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members.

Conclusion

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In summary, adverse medication events identified through dashboard metrics

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necessitate a QIIP at Valley Hospital. The DMAIC model, complemented by
evidence-based strategies and inter-professional collaboration, aims to bolster
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patient safety and overall healthcare quality. The success of these initiatives
hinges on effective collaboration, communication, and a shared commitment to
enhancing patient outcomes. If you have any inquiries, please don't hesitate to
ask. Thank you.
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References
Ahmed, S. (2019). Integrating the DMAIC approach of Lean Six Sigma and theory of constraints
toward quality improvement in healthcare. Reviews on Environmental Health, 34(4), 427–434.
https://doi.org/10.1515/reveh-2019-0003

Agency for Healthcare Research and Quality. (2019, September 7). Medication errors and
adverse drug events https://psnet.ahrq.gov/primer/medication-errors-and-adverse-drug-events

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De Las Heras-Pedrosa, C., Rando-Cueto, D., Jambrino-Maldonado, C., & Paniagua-Rojano, F.
J. (2020). Analysis and study of hospital communication via social media from the patient

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perspective. Cogent Social Sciences, 6(1). https://doi.org/10.1080/23311886.2020.1718578

Irajpour, A., Farzi, S., Saghaei, M., & Ravaghi, H. (2019). Effect of inter-professional education

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of medication safety program on the medication error of physicians and nurses in the intensive
care units. Journal of Education and Health Promotion, 8(196).
https://doi.org/10.4103/jehp.jehp_200_19
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Manias, E. (2018). Effects of interdisciplinary collaboration in hospitals on medication errors: an
integrative review. ResearchGate, 17(3).
https://www.researchgate.net/publication/322284148_Effects_of_interdisciplinary_collaboration_
in_hospitals_on_medication_errors_an_integrative_review
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McLaney, E., Morassaei, S., Hughes, L., Davies, R., Campbell, M., & Di Prospero, L. (2022). A
framework for interprofessional team collaboration in a hospital setting: Advancing team
competencies and behaviors. Healthcare Management Forum, 35(2).
https://doi.org/10.1177/08404704211063584
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Randell, R., Alvarado, N., McVey, L., Ruddle, R. A., Doherty, P., Gale, C., Mamas, M., &
Dowding, D. (2020). Requirements for a quality dashboard: Lessons from national clinical
audits. AMIA Annual Symposium Proceedings, 2019, 735–744.
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https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7153077/

Salgado, M., Nogueira, P., Torres, A., & Oliveira, M. D. (2022). Setting requirements for a
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dashboard to inform Portuguese decision-makers about environmental health in an urban


setting. Frontiers in Public Health, 10. https://doi.org/10.3389/fpubh.2022.837433

White-Williams, C., & Shirey, M. R. (2021). Taking an interprofessional collaborative practice to


the next level: Strategies to promote high performing teams. Journal of Interprofessional
Education & Practice, 26, 100485. https://doi.org/10.1016/j.xjep.2021.100485

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