Why do firms such as McDonald’s need to have a global marketing strategy
even though its national menus are localized?
For companies like McDonald's, the adoption of a global marketing strategy is
imperative in response to the increasing convergence in consumer behavior. Presently, consumers are gravitating towards healthier lifestyles characterized by balanced diets and physical activity. Implementing a global marketing strategy offers several advantages for businesses, including cost reduction, particularly in marketing expenses, and the optimization of high advertising investments. This is achieved by enabling companies to replicate their advertising campaigns with minimal modifications. Additionally, a consistent global marketing strategy allows companies to uphold their brand image consistently across the world, delivering a uniform message to their global audience. Consequently, this facilitates the establishment of a distinctive global brand identity in the minds of consumers.
2. What alternative strategy could McDonald’s have used to regain its market?
McDonald's may have reclaimed its market share by implementing a multi-domestic
approach, which would have allowed the corporation to successfully offer distinct menus and healthier selections in several nations and even expand its reach into international markets. It is suggested that McDonald's improve the quality of their customer service and start investing more money in digital marketing and social media to connect with more customers.
3. For the future, how should McDonald’s tap into the convergence among global consumers?
To leverage the global convergence of consumers, McDonald's needs to establish a
cohesive global brand identity and communication strategy. This may involve utilizing social media and digital marketing to expand its customer base, alongside thorough market research and analysis of consumer behavior for the introduction of diverse menu items. Alternatively, a combination of these strategies could be employed to broaden the customer demographic. Additionally, McDonald's should continue its efforts to enhance the quality of its products and customer service.