MIALE SECURITY INSTITUTE

(Excellence Through Knowledge)

PRIVATE SECURITY OFFICER LEVEL 1 COURSE

ASSESSMENT CRITERIA

P.O Box 5302-30100, Eldoret.

Tel:0746800100/0756800100
Email:info@msi.co.ke.Website:www.msi.co.ke
 PREFACE

Miale Security Institute (MSI) assessment criteria is a standardized

measure of successful conduct of Recruit Private Security Officers
(PSOs) Level 1 training that is adhered to right from admission to
pass out parade. It covering definite stages of evaluation.
Entry Requirements
This is done during the selection and enrolment process. It
entails verification of entry requirements as outline by PSRA that
includes; documents, Medical and Physical fitness test.
Aptitude Test Commented [DKY1]:

These questions designed to assess a candidate's aptitude,

problem-solving abilities, ethics, and suitability for a private
security officer position. During this test, candidates' responses
and their ability to apply knowledge and skills in real-world
security scenarios is gauged.

1. Logical Reasoning:

If the patrol route covers 3 buildings in sequence and you

start at Building A, which building would you reach after
completing the route?
A) Building B
B) Building C
C) Building D
D) Building A

2. Numerical Aptitude:

You are monitoring a parking lot with a capacity of 250

vehicles. There are currently 120 cars parked. How many more
vehicles can the parking lot accommodate?
A) 130
B) 250
C) 120
D) 380
3.Reading Comprehension:

Read the following security policy excerpt and answer the

question: "Access to the premises is restricted after 10:00 PM.
What does this mean for security officers?"
A) Security officers can leave their posts after 10:00 PM.
B) Security officers should increase vigilance and restrict access to
authorized personnel only after 10:00 PM.
C) Security officers have unrestricted access to the premises after
10:00 PM.
D) Security officers are not allowed on the premises after 10:00
PM.

4. Problem Solving:

You encounter a situation where an individual is causing a

disturbance at the entrance of a secured facility. How would
you handle this situation? Provide a step-by-step response.

5. Situational Judgment:
You notice a suspicious bag left unattended in a public area of
the facility you are securing. What immediate actions would you
take?
A) Ignore it and continue patrolling.
B) Report it to the authorities.
C) Open the bag to investigate its contents.
D) Move the bag to a less crowded area.

6. Ethical Dilemma:
You observe a fellow security officer taking unauthorized breaks
during their shift. What would you do in this situation, and
why?
7. Verbal Communication:

Explain the importance of clear and effective verbal

communication in a security officer's role.

8. Observation Skills:
Describe three key details you would look for when conducting
a routine perimeter check of a building during your shift.

9. Emergency Response:
Outline the immediate steps you would take if you received a
fire alarm notification while on duty.

10.Conflict Resolution:

Provide an example of a conflict you have encountered in a

previous role, and explain how you successfully resolved it.

TRAINING EVALUATION
Theory;
All the 17 sections of the curriculum are assessed theoretically in
line with the number of hours allocated.
1. INTRODUCTION TO SECURITY
a. Training curriculum for private security officers level one
(5mks)
b. Duties of a security officer (10mks)
c. Roles of a security officer (10mks)
d. General duties (5mks)
e. Specific duties (5mks)
f. Common duties (5mks)
Total = (40mks)
2. LEGAL AND REGULATORY FRAMEWORK OF THE
PRIVATE SECURITY INDUSTRY IN KENYA
a. Introduction to the legal and regulatory framework of
the private security industry (5mks)
 b. National context and key characteristics of the private
security sector (5mks)
c. Industry self-regulation(5mks)
d. The private security sector after the adoption of the 2016
act(5mks)
e. The law (5mks)
f. The constitution (5mks)
g. Basic fundamentals of human rights (5mks)
h. Arms of government (5mks)
Total = (40mks)
3. LABOUR LAWS
a. Introduction (4mks)
b. Labour Laws in Kenya (4mks)
b. Underlying Principles of Employment (4mks)
c. Discrimination in Employment (5mks)
d. Wages and Salary (5mks)
e. Types of Leave (4mks)
f. Termination of Employment (5mks)
g. Certificate of Service (4mks)
h. The Industrial Court Act No. 20 of 2011 (5mks)
Total = (40mks)
4. SECURITY RISKS, THREATS AND HAZARDS
a. Security Risk (15mks)
b. Threat (15mks)
c. Security Hazards (10mks)
Total = (40mks)
5. BASIC SECURITY PROCEDURES
a. Conducting patrols (10mks)
b. Surveillance (5mks)
c. Access control (10mks)
d. Crowd control (5mks)
e. Traffic control (5mks)
f. Alcohol and drugs (5mks)
Total = (40mks)
6. SECURITY EQUIPMENT AND ANIMALS
A. Security Equipment
 Electronic Systems
i. Intruder Alarm Systems (3mks)
ii. CCTV (3mks)
iii. Access Control Systems (3mks)
iv. Security Lighting (3mks)
v. Fire Detection Systems (3mks)
vi. Remote Controlled Gadgets (3mks)
B.Security Animals
i. Guard Dogs (4mks)
ii. Qualities of a Guard Dog (4mks)
iii. Difference Between a Guard Dog and a Watch
Dog (4mks)
iv. Types of Guard Dogs (4mks)
v. Protection Dogs of Choice (4mks)
Total = (40mks)

7. KITTING AND TURNOUT

a. Introduction (6mks)
b. Concept of security operations (4mks)
c. Benefits of security officers uniform (4mks)
d. Professionalism (4mks)
e. Personal appearance (4mks)
f. Professional bearing (4mks)
g. Basic duties (4mks)
h. Non-security duties (4mks)
i. Personal hygiene (4mks)
j. Legal requirements for kitting (4mks)
Total = (40mks)
8. REPORT WRITING
a. Introduction (5mks)
b. Objectives (5mks)
c. Note Taking (10mks)
d. Report as Evidence (10mks)
e. Statements (10mks)
Total = (40mks)
9. EFFECTIVE COMMUNICATION
 a. Introduction
b. Communication and its Process (2mks)
c. Elements of Communication (2mks)
d. Barriers to Communication (2mks)
e. Types of Communication (2mks)
f. Principles of Communication (4mks)
g. Informal Communication (2mks)
h. Active Listening (2mks)
i. Communication Skills (2mks)
j. Recording and Reporting (2mks)
k. Radio Communication (4mks)
l. Telephone (2mks)
m. Importance of Internal Communication in
Emergencies (2mks)
n. Priority Transmissions (2mks)
o. Information to the Public (4mks)
p. Following Instructions (2mks)
q. Teamwork (2mks)
Total = (40mks)
10. COUNTER-TERRORISM
a. Search procedures (8mks)
b. Identifying IEDs (12mks)
c. Identifying possible terrorist groups/criminals (8mks)
d. Terrorist formations and cells (6mks)
e. Target selection (6mks)
Total = (40mks)
11. HEALTH AND SAFETY
a. Introduction (4mks)
b. Occupational health and Safety (4mks)
c. General Organization of Health and Safety in A
Company (4mks)
d. Common Accidents at The Workplace (6mks)
e. Personal Protective Equipment (4mks)
f. Prevention and Protection at Work (4mks)
g. The Private Security Sector (4mks)
h. Risks and Risk Factors in Private Security (4mks)
 i. Legal Requirements for The Occupational Safety
and Health Act Kenya (6mks)
Total = (40mks)
12. EMERGENCY PREPAREDNESS
a. Definition (5mks)
b. Types of emergency(5mks)
c. Emergency preparedness plan (5mks)
d. Actions on different emergencies (5mks)
e. Roles of a security officer during emergency (7mks)
f. Core Elements of emergency plan (7mks)
g. Evacuation Ethics and integrity (6mks)
Total = (40mks)
13. ETHICS AND INTEGRITY
a. Necessity of ethical, moral, and professional
behavior in security (6mks)
b. Proper workplace behaviors expected of private
security guards (6mks)
c. Training scenarios demonstrate proper professional
etiquette (6mks)
d. Training scenarios demonstrate proper procedures
concerning post duties (6mks)
e. Proper bearing expected of a security guard.
(8mks)
f. proper wear of the company uniform (8mks)
Total = (40mks)
14. CAREER PROGRESSION AND LIFE SKILLS
a. Know their career progression in line with private
Security profession (20mks)
b. Understand basic financial management (20mks)
Total = (40mks)
15. PUBLIC RELATIONS AND CUSTOMER SERVICE
a. Importance of public relations and customer care.
(2mks)
i. types of customers (2mks)
b. Types of customer service. (4mks)
c. Characteristics of a good customer service (2mks).
 d. Customer service channels (2mks)
e. Customer service skills that a security officer should
possess (4mks)
f. Importance of customer service (4mks)
g. Importance of public Relations in regard to Private
Security (4mks)
h. Describe the inherent basic human relations skills
(4mks)
i. Importance of training of security officers on PR
(4mks).
j. PR training strategies (4mks)
k. PR tools and activities in an organization (4mks)
Total = (40mks)

16. PHYSICAL FITNESS AND FOOT DRILLS

a. Physically fit for the private security tasks (10mks)
b. Discipline and work as a team (10mks)
c. Security operations in a well-coordinated form (10mks)
d. Basic private security drill during routine and National
celebrations (10mks)
Total = (40mks)

17. EMERGENCY LEVEL FIRST AID

a. Treatment of shock, unconsciousness and fainting
(10mks)
b. Choking – Adults (10mks)
c. Severe bleeding (10mks)
d. One Rescuer CPR – Adult (10mks)
Total = (40mks)

PRACTICAL ASSESSMENT
 The practical assessment covers 7 sections that are practical in
nature and applies to the Private Security Industry need in the
conduct of security duties in the assignment. This are:
1. Section 5: Basic Security Procedures
2. Section8: Report Writing
3. Section 9: Effective Communication
4. Section 10: Counterterrorism
5. Section 15: Public Relation and Customer care
6. Section 16: Physical Fitness and Foot Drills
7. Section 17: Emergency Level First Aid

SECTION 5: BASIC SECURITY PROCEDURES

1. Access control procedures (15mks)
2. Search (Personnel, Vehicle, Building, Area) (15mks)
3. Surveillance (15mks)
4. Patrols (Using Patrol Report) (15mks)
Total = (60mks)
SECTION 8: REPORT WRITING
1. Patrol Report (10mks)
2. Occurrence Book (10mks)
3. Vehicle Movement Register (10mks)
4. Visitors Book (10mks)
5. Note taking (10mks)
6. Statement Writing (10mks)
Total = (60mks)
SECTION 9: EFFECTIVE COMMUNICATION
1. Establishing communication up to Signal Strength (20mks)
2. Net Diagram (Inter- Post Communication) (20mks)
3. Sending Reports through VHF Hand Held sets (20mks)
Total = (60mks)
SECTION 10: COUNTERTERRORISM
1. Search procedures (20mks)
2. Identifying IEDs (12mks)
3. Identifying possible terrorist groups/criminals (12mks)
4. Terrorist formations and cells (10mks)
5. Target selection (6mks)
 Total = (60mks)

Section 15: Public Relation and Customer care

1. Access control techniques (20mks)
2. Visitors interrogation (10mks)
3. Greetings and salutation (10mks)
4. Handling complaints by clients (10mks)
5. Offering direction and guidance (10mks)
Total = (60mks)
Section 16: Physical Fitness and Foot Drills
1. Full Kit/Daily Kit(Barracks) (20mks)
2. Turn Out (2mks)
3. Personal Drills (5mks)
4. Platoon Drills (5mks)
5. Salutes and Halting (5mks)
6. Turnings and Marching (5mks)
7. Change and Present Arms (5mks)
8. Formations:
a. File
b. Ranks (5mks)
9. Dressing- Inward and Right dress (5mks)
10. Remove and Replace Headdress (5mks)
Total = (60mks)
Section 17: Emergency Level First Aid
1. Demonstrate the following techniques to support airway, breathing
and circulation
a. Manual airway opening methods including head tilt, chin lift
(10mks)
b. Manual methods to remove an airway obstruction in adults and
children (5mks)
c. Use of recovery position (5mks)
2. Demonstrate the following
a. Hemorrhage control using direct pressure and pressure bandages
(10mks)
b. Splinting of extremities (10mks)
c. Chocking in adults, children and infants (5mks)
d. Nose bleeding (5mks)
 e. Care for burns (10mks)

Total = (60mks)

Feedback and Improvement;

At the end of the training, graduating PSO are required to provide
constructive feedback/criticism to help MSI in identify areas for
improvement and development.

Capt (Rtd) Keith Mego

info@msi.co.ke
Institute director