Internship Project Final Report - 221008 - 084800

ORGANISATIONAL STUDY REPORT ON
Talentserve
In partial fulfilment of the requirements for the award of
the degree of
MASTER OF BUSINESS ADMINISTRATION
PRESIDENCY UNIVERSITY
By, KARTHIK.M
Under the guidance of Dr. Srikanth Reddy

Assistant professor
PRESIDENCY UNIVERSITY
2021-2023
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ACKNOWLEDGEMENT
❖ I am indebted to many people who helped me to accomplish this Project

successfully.
❖ I Thank Dr. Srikanth Reddy for his support and guidance during the course
of my report. I remember him with much gratitude for his patience and
motivation, but for which I could not have submitted this work.
❖ I Thank my parents for their blessings and constant support, without which
this Project wouldn’t have seen the light of day.
❖ I like to thank all of our friends, who are close to our heart, for supporting
and helping us to conduct this project successfully.
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DECLARATION BY THE STUDENT
I hereby declare that “Talentserve” is the result of the organization study work
carried out by me under the guidance of Dr. Srikanth Reddy in partial fulfilment
for the award of master’s degree in Business Administration by Presidency
University.
I also declare that this study is the outcome of my own efforts and that it has not
been submitted to any other university or Institute for the award of any other
degree or Diploma Certificate.
Place: Bangalore Name: KARTHIK.M

Date:20-AUGUST-2022 Register Number: 20212MBA0286
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CERTIFICATE BY THE GUIDE
Date:20-August-2022
This is to certify that the organizational study titled “Talentserve” is an original

work of Ms/Mr bearing University Register Number and is being submitted in
partial fulfilment for the award of the master’s degree in Business Administration
of Presidency University. The report has not been submitted earlier to this
university / Institution for the fulfilment of the requirements of a course of study.
Mr.Karthik.M is guided by Mr. Dr. Srikanth Reddy who is the Faculty Guide as
per the regulations of Presidency University.
Signature of Faculty Guide Signature of Director / Principal /HOD

Date : Date :
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INTERNSHIP CERTIFICATE
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INDEX
SL.NO. CHAPTER NAME PAGE NO.
1. Industry and 06-12

Company Profile
2. MC Kinsey’s 7S 13-14
Framework
3. SWOT Analysis of 15-18

the Company
4. Financial State with 19-26

Ratio Analysis
5. Company Privacy 27-53

Policies, Terms and
Conditions,
Competitors & Style
of deligation and
working.
6. Conclusion 54
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CHAPTER-1
INDUSTRY AND COMPANY PROFILE
Talentserve India Private Limited is an unlisted private company incorporated on

16 July, 2019. It is classified as a private limited company and is located in Mumbai
City, Maharashtra. Its authorized share capital is INR 1.00 lac and the total paid-up
capital is INR 1.00 lac.
Talentserve India Private Limited's operating revenues range is Under INR 1
cr for the financial year ending on 31 March, 2021. It's EBITDA has decreased by
-37.07 % over the previous year. At the same time, it's book net worth has decreased
by -28.41 %.
The current status of Talentserve India Private Limited is - Active.
The last reported AGM (Annual General Meeting) of Talentserve India Private
Limited, per our records, was held on 30 November, 2021. Also, as per our records,
its last balance sheet was prepared for the period ending on 31 March, 2021.
Talentserve India Private Limited has two directors
- Dilip Woraah and Meghaa Woraah.
The Corporate Identification Number (CIN) of Talentserve India Private Limited is

U74999MH2019PTC328130. The registered office of Talentserve India Private
Limited is at Plot 9, A- 702, Charkop Hemavathi CHSL, Charkop, Sec. 7, RDP- 7,
Kandivali (W), MUMBAI, Mumbai City, Maharashtra.
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We are an IIT, IIM and Symbiosis alumni, engaging with Millions of Students
around the world to give a 360-degree solution to all the Career, Education, Work
and Corporate needs.
INTRODUCTION
EdTech (a combination of "education" and "technology") refers to a hardware

and software package designed to boost teacher-led learning in school rooms and
improve students' education outcomes.
EdTech remains within the early stages of its development, however, it shows
promise as a technique of customizing a program for a student’s ability level by
introducing and reinforcing new content at a pace the scholar will handle. EdTech
can be a contentious topic. As a large portion of the education system is unionized,
there are concerns that EdTech is an attempt to phase out certain in-class duties as
a way of reducing costs. The creators of EdTech emphasize the enhancement
potential of the software and technology, freeing up the teacher to move into more
of a facilitator role. With time constraints, it is difficult for a teacher to teach
according to curriculum, catch up lower level learners, and still keep the top of the
class engaged in their work. By automating the assessment of ability and
adjustment of difficulty, EdTech can potentially lead to better outcomes for
individual students and the class as a whole.
Technology in the classroom experienced two waves of implementation. The first
was the introduction of hardware into the classroom. Inevitably the conversation
has turned to get the software to better coordinate and utilize all the hardware.
These software solutions are EdTech. Many of them are cloud-based and pull on
educational research to set algorithms for how slowly or rapidly to advance a
student along different learning objectives.
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Massive Online Open Online Courses (MOOCs) use technology to reach a vast
number of online students around the world. While these courses also have issues,
such as low completion rates, they are an attempt to provide education in a way
that suits the user.
Technology in Education Becomes the Buzzword.

Now, it isn’t as if tech is new to India. For the past 10 odd years, Edtech has been a nursing
baby, unable to grow due to lukewarm market response and zero mass following. Back then,
tech startups were forced to take the B2B route — remember Edu Comp
Solutions? It was the largest education services company in India. It aimed to
equip Indian classrooms with its range of digital classroom aids that gave teachers
interactive multimedia content that they could use to supplement textbook-and-
blackboard teaching. But no one was quite ready for this, and by 2011, Edu Comp
was in a deep financial crisis.
With more players jumping into the fray, the edtech segment kept growing. But
magnificent growth eluded them. Gradually, many ed-tech startups wrapped up
because experts and parents believed — and still present a strong argument
emphasizing — that physical classrooms offer interpersonal, social, and cognitive
skills development that tech can never replace.
Talentserve Pvt. Ltd.
Talentserve is a start-up by a group of IIT and IIM alumni, To engage millions of

students around the world to give a 360-degree solution to all their Career,
Education, Work, and Corporate needs.
Talentserve provides a wide variety of courses to the candidates so that they

become corporate-ready. The main USP of Talentserve is that they provide one-
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on-one sessions and also have downloadable video content So that the candidates
can clear their doubts on the go.
The company currently has tied up with some of the booming companies like
Amazon, Flipkart, Swiggy, IBM, P&G, and many more. Talentserve has over 1
Lakh plus candidates who have transformed themself into good working
professionals. They have been placed in 500 different companies with a good
package. The company has also tied up with over 300 colleges to help the students
who require good training and placement opportunities.
The industry experts in Talentserve conduct mock interviews and make the
candidates ready to face any kind of interview during the period. The candidates
will be taught how to create an impressive resume so that they get attracted to the
people who are hiring. As part of the training the candidates are sent to internships
so that they can get a gist of how the company works and understand the functions,
mission, and vision of the organization, Through this, the candidate gets some
amount of confidence to face the people in the organization. The internships are all
paid which will further help the candidates to look after their day-to-day expenses.
The company offers a variety of packages and it is very much affordable compared to other
players in the market.
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Founders of the Company
The company was founded by Kunal Rajiv, Meghaa Woraah, and Dilip Worah
in the year 2019.
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Mission and Vision
Mission: -
They aim for ending all the corporate requirements in just one convenient visit
here. All you need to do is focus on your goals. We share with you our best
services to align our efforts by achieving your trust and creating a social impact.
Vision: -
To make a positive impact. Bridge the gaps in your career. Enhancing leadership
qualities. Prepare for the interview.
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Organization structure
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TALENT SERVE INDIA PRIVATE LIMITED- REGISTRATION DETAILS
CIN U74999MH2019PTC328130
Incorporation Date / Age 16 July, 2019 / 3 yrs.
Last Reported AGM Date 30-Nov-21
Authorized Capital INR 1.0 Lacs
Paid-up Capital INR 1.0 Lacs
industry Business Services
type Unlisted Private Company
category Company limited by Shares
subcategory Non-govt company
Email Address kunal_rajiv@yahoo.com
Registered Address Plot 9, A- 702, Charkop Hemavathi

CHSL, Charkop, Sec. 7, RDP- 7, Kandivali (W) MUMBAI Mumbai City -
400067 Maharashtra - India
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COURSES OFFERED BY TALENTSERVE
Courses
Product management
Digital Marketing
Operations
FinanceLogistics and Supply Chain management
Business Analytics
HR
Business Growth and Delivery
Strategy Management
Data science
Machine Learning
Full stack development
Android and IOSblockchain
Cyber Security
Augmented and Virtual Reality
Web3
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CHAPTER-2
MC Kinsey’s 7S Framework
16
17
CHAPTER-3
SWOT Analysis of the Company
SWOT Analysis: -
SWOT (strengths, weaknesses, opportunities, and threats) analysis is a framework

used to evaluate a company's competitive position and to develop strategic
planning. SWOT analysis assesses internal and external factors, as well as current
and future potential.
A SWOT analysis is designed to facilitate a realistic, fact-based, data-driven look

at the strengths and weaknesses of an organization, initiative, or within its
industry. The organization needs to keep the analysis accurate by avoiding pre-
conceived beliefs or gray areas and instead focusing on real-life contexts.
Companies should use it as a guide and not necessarily as a prescription.
A SWOT analysis is a tried-and-true method businesses use to identify internal

strengths and weaknesses and external opportunities and threats. The
assessment is included in any business or marketing plan worth its salt because
it provides critical information needed to create a strategic plan for growth.
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This important exercise can also be helpful for individuals. Whether you’re
looking for a new job or trying to climb the corporate ladder, a personal SWOT
analysis can help you achieve your goals. It’s a creative method of self-
assessment to help you assess where your career is and where it could go.
Strengths
❖ First Mover Advantage – Talent serve has a first-mover advantage in a
number of segments. It has experimented in various areas of Strategy. The
Strategy & Execution solutions & strategies have helped Talent Serve App in
coming up with unique solutions to tap the un-catered markets.
❖ Diverse Products – Talent Serve offers different varieties of products.
Content is available in all types of formats like stories, visuals and theories
as well. Also available in regional languages. They provide a wide variety of
options to students.
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❖ Strong Finance – The company’s balance sheet shows a strong financial
position.
❖ High Customer Retention – Talent Serve is great for student engagement in
any study material. Research proves that on average a student spends a
minimum of 40 mins once they open Talent Serve App.
❖ Customer Loyalty – Customers are loyal to the company because of the
good quality products and services.
Weaknesses
❖ Low Return On Investment – Even when the company has a strong balance
sheet, the return on investment is low due to the high expenses which it has
to incur.
❖ Bad Reviews – There are two sides to each coin. So, along with positive
reviews, there are also negative reviews by many customers who are not
satisfied with the service and find it expensive.
❖ Inventory Management – The company faces challenges with proper
inventory management.
❖ Less US Children Enrollments – The company wish to grow in the
International market but the number of US Children enrollments is declining.
Opportunities
❖ Increased Trend of Online Education – With the increase of e-commerce

in India, the trend of education has also increased over the last few years.
Everyone wants the comfort of being anywhere for studying.
❖ Education due to Covid -19 – The education sector has been adversely
affected due to Covid-19. It has given a great opportunity to Talent Serve to
increase its market as more and more people are dependent on online
education.
❖ NEP 2020 encourages online education – The New Education Policy has
laid great emphasis on online education and the Govt. is completely
supporting it.
❖ Introduce Professional Courses – Currently, Talent Serve is only providing
classes for school students and preparation for competitive exams like JEE
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and CAT. Further, it can provide classes in technical and professional
courses, extracurricular activities, coding, etc.
❖ Untapped Semi-Urban and Rural India – Talent Serve still had
opportunities for targeting major segments of India i.e. Rural and Semi-
Urban. These people are also adapting to the new trend.
Threats
❖ Business Model can be imitated – Talent Serve business model can be

imitated by new entrants quite easily. So, this is a threat to the company.
❖ Data Privacy – Data privacy is very essential for companies like Talent
Serve.
❖ Competitors – This being an era of online education, more and more

companies are coming into this sector. So, there is always a threat from
competitors and their strategies.
❖ Economic Recession – This is also the time of economic recession. People

are willing to spend low amounts of money and also on essential products.
So, they might not afford online classes for their children along with the
school going on.
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CHAPTER-4
Financial State with Ratio Analysis
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FINANCIAL REPORT -TALENT SERVE INDIA PRIVATE LIMITED
Here is a summary of financial information of TALENTSERVE INDIA

PRIVATE LIMITED for the financial year ending on 31 March, 2021.
❖ Revenue / turnover of TALENTSERVE INDIA PRIVATE LIMITED is

Under INR 1 cr.
❖ Net worth of the company has decreased by -28.41 %
❖ EBITDA of the company has decreased by -37.07 %
❖ Total assets of the company has increased by 419.33 %
❖ Liabilities of the company has remained unchanged
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DIRECTORS- TALENT SERVE INDIA PRIVATE LIMITED
The company has 2 directors and no reported key management

personnel.
The longest serving director currently on board is Dilip Worah who

was appointed on 16 July, 2019. Dilip Worah has been on the board
for 3.0904109589041098 years and 0.0 months. The most recently
appointed director is Megha Worah, who was appointed on 14
February, 2022.
Dilip Worah has the largest number of other directorships with a

seat at a total of 2 companies. In total, the company is connected
to 1 other companies through its directors.
19/7/2019
DILIP WORAAH
Director
14/2/2022
MEGHAA WORAAH
Director
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FOR THE
YEAR 31 Mar 31 Mar
ENDED TREND 2021 2020
FINANCIAL HIGHLIGHTS
Operating
0.20.40.60.81.0500,0001,000,0001,500,000 18.56 lac 2.69 lac
revenue
EBITDA 0.20.40.60.81.06,0007,0008,0009,000 5,872.00 9,331.00
Profit/loss 0.20.40.60.81.0-24,000-22,000-20,000-18,000- - -
after tax 16,000-14,000-12,000 25,017.00 11,944.00
Net
profit/loss 0.20.40.60.81.0-4.5-4.0-3.5-3.0-2.5-2.0-1.5 -1.35 -4.44
margin
Networth 0.20.40.60.81.065,00070,00075,00080,00085,000 63,039.00 88,056.00
ROE 0.20.40.60.81.0-40-35-30-25-20-15 -39.69 -13.56
Days
receivables 0.20.40.60.81.0510152025 24.00 0
outstanding
Days
payable - -
outstanding
Current
0.80 -
ratio
Debt to 0
4.84
equity ratio
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FINANCIAL HIGHLIGHTS
Figures in INR Lacs
Particulars 31-Mar-21 31-Mar-20
Operating Revenue 18.56 2.69
EBITDA -0.06 0.09
Profit/Loss After Tax -0.25 -0.12
Net Profit/Loss Margin -1.35% -4.44%
Networth 0.63 0.88
ROE -39.69% -13.56%
Days Receivable 24 0
Days Payable- - -
Current Ratio 0.8 -
Debt to Equity Ratio 4.84 0
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COMPANY NETWORK - TALENTSERVE INDIA PRIVATE LIMITED
CHAPTER-5
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Company Privacy Policies & Terms and Conditions
Terms and Conditions

The following are the Terms and Conditions (“Terms”) governing the use of our
Website www.talentserve.org , and our mobile application TalentServe App (“App”).
The Website and the App shall be collectively referred to as “TalentServe Platform”).
These Terms may be updated by us from time to time without notice to you, and the
Terms, as amended, shall apply to you. You can always review the most current
version of the Terms on the website and the App.
GENERAL TERMS
1. The domain name(“Website”) www.talentserve.org and the TalentServe App are

owned by TalentServe Technologies Private Limited, a TalentServe incorporated
under the laws of India with its registered office at C-103,1ST FLOOR, SHREE SAI
TOWER CHSL, SODAWALA LANE, NEAR STERLING HOSPITAL, BORIVALI WEST
MUMBAI-400092 (“TalentServe” or “us” or “we”)
2. The following terms shall mean:
1. “Aspirant/Candidate” shall mean any person who avails the Services by
viewing the Content available on the Website;
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2. “Content” shall mean any and all content on and otherwise which are
uploaded by the experts and which are provided by TalentServe in
connection with the Website;
3. “Expert/Mentor” shall mean any person who avails the Services by
uploading any Content on the Website and providing assistance to the
Aspirants
4. “Privacy Policy” shall mean the Privacy Policy of the Website available at
[__];
5. “User” or “you” shall mean any legal person or entity accessing or using
the Website and/or the Services either as an Expert or as an Aspirant;
6. “We” or “us” shall mean TalentServe.
3. These Terms apply to all Users of the TalentServe Platform, including
Mentors/Experts who is also contributors of Content on the TalentServe
Platform. The term User includes Mentors/Expert as applicable.
4. The User is aware and expressly consents to be subject to the rules, guidelines,
policies, terms, and conditions contained in the Privacy Policy. The terms of the
Privacy Policy are hereby incorporated into the Terms, and the User expressly
and unconditionally agrees to be bound by the same.
5. The User agrees and acknowledges that by accessing the Website through any
computing or mobile platform, the User has carefully read and understood the
Terms that govern the use of Services and is bound by the Terms for as long as
he or she is accessing or using the Services.
6. The Terms are subject to revisions at any time, as determined by us, and all
changes are effective immediately upon being posted on the Website. It is the
User s responsibility to review these Terms periodically for any updates/changes.
Any use of the Website after the post of a notice of updates/changes will be
deemed to be an acceptance of the changes by the User.
7. The User agrees to not use the Website for any purpose that is prohibited by
these Terms or applicable law. The Website is only provided for your personal,
non commercial use. Except as otherwise permitted by these Terms, you are not
allowed to copy, modify, distribute, reproduce, publish, license, transfer, or
otherwise use in any manner, in whole or in part, this Website or the information
and materials on this Website.
8. You confirm that you are either more than 18 years of age, or possess legal
parental or guardian consent, and are fully able and competent to enter into the
terms, conditions, obligations, affirmations, representations, and warranties set
forth in these Terms, and to abide by and comply with these Terms. If you are
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under 18 years of age, then please talk to your parents or guardian before using
the TalentServe Platform.
9. The Terms and Conditions along with Privacy Policy constitutes a binding
contract between you and the TalentServe. You can receive a copy of this
Agreement by emailing us at hello@talentserve.org and requesting the same.
These Terms of Service forms an electronic contract within the provisions of the
(Indian) Information Technology Act, 2000 (“IT Act”) and the Rules made
thereunder and the amended provisions pertaining to electronic
documents/records in various statutes as amended by the IT Act, from time to
time. These Terms of Service do not require any physical, electronic, or digital
signature and These Terms of Service shall be a legally binding document
between you and the TalentServe.
10. In connection with your use of the Service, please review our Privacy
Policy, located at TalentServe Platform, to understand how we use the
information we collect from you when you access, visit or use the Service. The
Privacy Policy is part of and is governed by these Terms of Service and by
agreeing to these Terms of Service, you agree to be bound by the terms of the
Privacy Policy and agree that we may use information collected from you in
accordance with its terms.
ACCESS AND USE OF THE SERVICES
1. We provide Users with proper career guidance on our AI assisted video bot
platform by connecting through the website. The User is aware that any
information provided by us on the website is provided for information purposes
only and shall not be construed as a commercial offer or create any professional
relationship.
2. Subject to these Terms, Privacy Policy, and all other rules and policies made
available or published by TalentServe, TalentServe hereby grants you a non
exclusive, non transferable, limited license to use the TalentServe Platform in
accordance with these Terms.
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REGISTRATION
1. The User may be required to register with the Website in order to access certain
features of the Services. If the User chooses to register for the Services, he/she
agrees to provide and maintain true, accurate, and complete information about
himself or herself as prompted by the Services registration form. Registration
data and certain other information about the User shall be governed by our
Privacy Policy. [Certain aspects of our Services may also require the User to
register with (and agree to the terms of) third party service providers in order to
utilize such Services. While we may help facilitate such registration in some
cases, we are not a party to any such relationships and disclaim any
responsibility or liability for the performance by such third parties. We may
exchange information with such third party services in order to facilitate the
provision of Services (and related third party services).
2. You agree and confirm that you will never use another User s account nor
provide access to your account to any third party. You will be solely responsible
for the activities that occur on your account, and you shall keep your account
password secure and not share the same with any third party. You must notify
TalentServe immediately of any breach of security or unauthorized use of your
account. At no point in time will TalentServe be liable for any losses caused by
any unauthorized use of your account, you shall solely be liable for the losses
caused to TalentServe or others due to such unauthorized use if any.
MOBILE SERVICES
1. The User s wireless service carrier s standard charges, data rates, and other fees
may be applicable.
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2. In addition, downloading, installing, or using certain mobile services may be
prohibited or restricted by the User s carrier; and not all mobile services may
work with all carriers or devices.
ACCURACY OF INFORMATION
1. Although we may post information and material on the Website based on

reliable sources, we do not make any express or implied representation,
warranty, or guarantee as to the accuracy, validity, reliability or completeness of
any such information.
2. The features and services on the Website are provided on an “as is” and “as
available” basis. We make no representation or warranty about the validity,
accuracy, correctness, reliability of any information provided on or through the
Website, including but not limited to blog contents.
MODIFICATIONS TO SERVICES
1. We reserve the right to modify or discontinue, temporarily or permanently, the

Services (or any part thereof) with or without notice. The User agrees that we
will not be liable to the User or to any third party for any modification,
suspension, or discontinuance of the Services.
2. TalentServe may discontinue access or availability of any Content, a portion of
Content, or category of Content and may change or eliminate any transmission
method and may change transmission speeds or other signal characteristics.
TalentServe reserves the right to refuse access to the TalentServe Platform,
terminate any User s accounts, remove or edit contents without any notice to
you.
3. You agree to receive installs and updates from time to time from TalentServe.
These updates are designed to improve, enhance and further develop the
TalentServe Platform and may take the form of bug fixes, enhanced functions,
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new software modules, and new versions. You agree to receive such updates
(and permit TalentServe to deliver these to you) as part of your use of the
TalentServe Platform.
THIRD-PARTY WEBSITES/SERVICES
1. The Services may provide or facilitate, or third parties may provide, links or other
access to other sites, services, and resources on the internet. We have no control
over such sites, services, and resources and we are not responsible for and do
not endorse such sites, services, and resources. The User further acknowledges
and agrees that we will not be responsible or liable, directly or indirectly, for any
damage or loss caused or alleged to be caused by or in connection with use of
or reliance on any content, events, goods, or services available on or through
any such site, service or resource. Any dealings the User has with third parties
while using the Services are between the User and the third party, and the User
agrees that we shall not be liable for any loss or claim that the User may have
against any such third party.
2. You acknowledge and agree that the availability of the Service may be
dependent on third party websites from which you download the Service, e.g.,
the Apple App Store or Google Play Store (each a “Third Party App Store”). You
acknowledge that these Terms of Service are between you and TalentServe and
not with the applicable Third Party App Store. Each Third Party App Store may
have its own terms and conditions to which you must agree before downloading
the Service from it. You agree to comply with, and your license to use the
Service is conditioned upon, your compliance with, the applicable Third Party
App Store terms and conditions. To the extent that other terms and conditions
from the applicable Third Party App Store are less restrictive than, or otherwise
conflict with, the terms and conditions of these Terms of Service, the more
restrictive or conflicting terms and conditions in these Terms of Service will
apply.
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ACCESS, PERMISSIONS, AND RESTRICTIONS
By using the TalentServe Platform and/or the Services, the User agrees not to
undertake certain activities which include but are not limited to:
1. Downloading or copying any kind of information for the benefit of another

individual, vendor, or any other third party;
2. Caching unauthorized hypertext links to the Website;
3. Uploading, posting, or transmitting any Content available through the Website
that he/she does not have a right to make available (such as the intellectual
property of another party;
4. Uploading, posting, or transmitting any material that contains software viruses
or any other computer code, files or programs designed to interrupt, destroy or
limit the functionality of any computer software or hardware or
telecommunications equipment;
5. Undertaking any action that imposes or may impose, in our sole discretion, an
unreasonable or disproportionately large load on our infrastructure;
6. Use of data mining, robots, or similar data gathering and extraction tools;
7. Bypassing any measures used by us to prevent or restrict access to the Website;
8. Using the TalentServe Platform or its Contents for any commercial purpose
including but not limited to (i) sale of access to the TalentServe Platform, (ii) sale
of advertising, sponsorships, or promotions placed on or within the TalentServe
Platform or Content or (iii) sale of advertising, sponsorships, or promotions of
TalentServe on any page or website that provide similar TalentServe Platform;
9. Making any speculative, false, or fraudulent transaction or any transaction in
anticipation of demand;
10. Accessing, monitoring, or copying any Content or information on the
Website using any robot, spider, scraper, or other automated means or any
manual process for any purpose without our express written permission;
11. Transmit chain letters, bulk or junk email or interfere with, disrupt, or
create an undue burden on the Service or the networks or services connected to
the Service, including without limitation, hacking into the Service;
12. Impersonate any other person or entity, sell or let others use your profile
or password, provide false or misleading identification or address information,
or invade the privacy, or violate the personal or proprietary right, of any person
or entity;
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13. Violating the restrictions in any robot exclusion headers on the Website or
bypassing or circumventing other measures employed to prevent or limit access
to the Website;
14. Deep linking to any portion of the Website (including, without limitation,
the purchase path for any service) for any purpose without our express written
permission;Í
15. “framing”, “mirroring” or otherwise incorporate any part of the Website
into any other website without our prior written authorization.
16. Upload Content, post reviews, comments or send communications, which
are not illegal, obscene, threatening, defamatory, invasive of privacy,
infringement of intellectual property rights, or otherwise injurious to third
parties or objectionable; and upload Contributions that: (i) is defamatory,
damaging, disruptive, unlawful, inappropriate, offensive, inaccurate,
pornographic, vulgar, indecent, profane, hateful, racially or ethnically offensive,
obscene, lewd, lascivious, filthy, threatening, excessively violent, harassing, or
otherwise objectionable; (ii) incite, encourage or threaten immediate physical
harm against another, including but not limited to, Contributions that promote
racism, bigotry, sexism, religious intolerance or harm against any group or
individual; or (iii) contain material that solicits personal information from anyone
under the age of 18 or exploits anyone in a sexual or violent manner.
In addition to the restrictions set out above, the following limitation and conditions
shall apply to your use of the Content.
1. The Content utilized on the TalentServe Platform which shall include but not be
limited to trademarks, service marks, and logos, processes, images, software,
graphics are owned by or licensed to TalentServe and subject to copyright and
other intellectual property rights under the applicable law.
2. The Content is provided to you on an as is basis. You may access the Content
solely for your information and personal use and as permitted under these
Terms. You shall not download any Content unless you see a download or
similar link displayed by TalentServe on the TalentServe Platform for such
Content.
3. You shall not copy, reproduce, make available online or electronically transmit,
publish, adapt, distribute, transmit, broadcast, display, sell, license, or otherwise
exploit any Content for any other purposes other than as provided herein
without the prior written consent of TalentServe or the respective licensors of
36
the Content. TalentServe and its licensors reserve all rights not expressly granted
in and to the TalentServe Platform and the Content.
4. You understand that when using the TalentServe Platform, you will be exposed
to Content from a variety of sources and by different Users and that TalentServe
is not responsible for the accuracy, usefulness, safety, or intellectual property
rights of or relating to such Content. You further understand and acknowledge
that you may be exposed to Content that is inaccurate, offensive, indecent, or
objectionable, and you agree to waive, and hereby do waive, any legal or
equitable rights or remedies you have or may have against TalentServe with
respect thereto, and, to the extent permitted by applicable law, agree to
indemnify and hold harmless TalentServe, its owners, operators, affiliates,
licensors, and licensees to the fullest extent allowed by law regarding all matters
related to your use of the TalentServe Platform.
With respect to the Content uploaded by a User who is a Mentor, the following
conditions shall also apply.
1. You represent and warrant that you have all necessary permissions and
approvals for creating and submitting the Content and that the creation and
submission of the Content with TalentServe Platform will not be in
contravention to any contract signed by you. In no event shall TalentServe be
held liable if you fail to procure any permission or if you contravene any
contract with any third party
2. As a User, you may submit Content on the TalentServe Platform, including
videos and comments. You agree and acknowledge that TalentServe does not
guarantee any confidentiality with respect to any Content that you submit.
3. As a User, you may submit Content on the TalentServe Platform, including
videos and comments. You agree and acknowledge that TalentServe does not
guarantee any confidentiality with respect to any Content that you submit.
4. You represent, and warrant that you own or have the necessary licenses, rights,
consents, and permissions to publish the Content that you submit.
5. You further agree that Content you submit on the TalentServe Platform will not
contain third party copyrighted material or material that is subject to other third
party proprietary rights unless you have permission from the rightful owner of
the material or you are otherwise legally entitled to post the material and to
grant TalentServe all of the license rights granted herein.
6. You represent, warrant, and confirm that the Content uploaded by you is not: (i)
false, inaccurate or misleading, (ii) infringe any third party s copyright, patent,
37
trademark, trade secret, or other proprietary rights or rights of publicity or
privacy, (iii) violate any law, statute, ordinance or regulation, (iv) defamatory,
unlawfully threatening or unlawfully harassing, (v) obscene or contain
pornography and (vi) Contain any viruses, trojan horses, worms, cancelbots or
other computer programming routines that may damage, detrimentally interfere
with, surreptitiously intercept or expropriate any system, data or personal
information.
7. You undertake and confirm that you shall not during your use of the TalentServe
Platforms at any time post or publish any content, comments, or act in any way
which will amount to harassment of any User, whether an Aspirant or a Mentor.
If at any time TalentServe becomes aware that that you are engaged in any kind
of harassment of other Users, then in such a case TalentServe shall have the sole
right to suspend/terminate your account with immediate effect and without any
notice and we also reserve the right in our sole discretion to initiate any legal
proceedings against you in such cases.
8. TalentServe may at its sole discretion process any audio or audio visual content
uploaded by you to the TalentServe Platform to confirm if the same is in
accordance with TalentServe s quality requirements and if the same is
compatible with the TalentServe Platform.
9. TalentServe does not endorse any Content submitted on the TalentServe
Platform by any User or other licensor, or any opinion, recommendation, or
advice expressed therein, and TalentServe expressly disclaims any and all liability
in connection with the Content. TalentServe does not permit copyright
infringing activities and infringement of intellectual property rights on the
TalentServe Platform, and TalentServe will remove all Content if properly
notified that such Content infringes on another s intellectual property rights.
TalentServe reserves the right to remove any Content without prior notice if it
has reason to believe that such Content infringes any copyright.
TERMINATION
1. The User agrees that we may, in our sole discretion, suspend or terminate the
User s account (or any part thereof) or use of the Services and remove and
discard any Content within the Services, for any reason, including, without
limitation, for lack of use or if we believe that the User has violated or acted
38
inconsistently with the letter or spirit of these Terms. Any suspected fraudulent,
abusive, or illegal activity that may be grounds for termination of the User s use
of Services, may be referred to appropriate law enforcement authorities. The
User may also in its sole discretion and at any time discontinue providing the
Services, or any part thereof, with or without notice. The User agrees that any
termination of his/her access to the Services under any provision of these Terms
may be affected without prior notice, and acknowledge and agree that we may
immediately deactivate or delete the User s account and all related information
and files in his or her account and/or bar any further access to such files or the
Services. Further, the User agrees that we will not be liable to the User or any
third party for termination of the User s access to the Services.
2. Notwithstanding any other provisions of these Terms, or any general legal
principles to the contrary, any provision of these Terms that imposes or
contemplates continuing obligations on the User will survive the expiration or
termination of these Terms.
3. In case of a User s account or access to the Services, TalentServe reserves the
right, in its sole discretion, to withhold or stop any and all payments that are to
be made to such User. Payments shall only be made for all legitimate work that
is not the subject matter of any violation or dispute. Payments shall not be
made for the work that is the subject matter of any of the breaches. User access
shall be terminated immediately, and the User shall not be able to access the
said terminated account.
4. Any and all provisions related to or regarding Proprietary Rights, Limitation of
liability, Confidentiality, and Indemnification hereby survive any termination of
these Terms and Conditions or any termination of your use of or subscription to
the Services.
39
CONFIDENTIALITY
1. You will not without obtaining the prior written consent of TalentServe, disclose
to a third party any Confidential Information that is disclosed to you during the
term of your use of the TalentServe Platform.
2. Confidential Information shall include but not be limited to employee details,
User list, business model, processes, ideas, concepts etc. relating to TalentServe
or TalentServe Platform which are not available in the public domain. You
acknowledge and agree that the Confidential Information so provided to you
shall at all time be the property of TalentServe and any breach of the same shall
cause irreparable damage to us.
GOVERNING LAW AND DISPUTE RESOLUTION
1. Initial Resolution. We are available by email at hello@talentserve.org to address

any concerns you may have regarding your use of the Service. Most concerns
may be quickly resolved in this manner. Each of you and the TalentServe agrees
to use best efforts to settle any dispute, claim, question, or disagreement
directly through consultation and good faith negotiations which shall be a
precondition to either party initiating a legal proceeding.
2. These Terms shall be governed by and construed and enforced in accordance
with the laws of India. Subject to other provisions in this section, courts in
Mumbai shall have exclusive jurisdiction over all issues arising out of these
Terms or the use of the Website.
3. R Any controversies, conflicts, disputes, or differences arising out of these Terms
shall be resolved by arbitration in Mumbai in accordance with the Arbitration
and Conciliation Act, 1996 for the time being in force, which is deemed to be
incorporated by reference in this section. The tribunal shall consist of 1 (One)
arbitrator. The language of the arbitration shall be English.
4. The parties to the arbitration shall keep the arbitration confidential and not
disclose to any person, other than on a need to basis unless required to do so
by law. The decision of the arbitrator shall be final and binding on all the Parties
hereto.
5. Each party to the arbitration shall bear its own costs with respect to any dispute.
40
REFUND POLICIES:
If for any reason and at any time the student withdraws from the TalentServe
Program, then, the Student shall be under an obligation to provide the Company and
the Company Agent with prior written notice of 10 (ten) days notice of such
withdrawal from the TalentServe Program and the effective date of such withdrawal
thereto. The following conditions shall apply in case of withdrawal by the Student
from the TalentServe Program within 7 (seven) days of commencement of the
TalentServe program, the Student is liable for the cost of training and support
received, and no refund of tuition fee shall be processed. If the student drops out
after 7 (seven) days after commencement of the TalentServe Program, then, in such
case, the Student shall be liable to fulfil all their payment obligations and other terms
and conditions as set out in this Agreement. For the avoidance of doubt, it is hereby
clarified that the Payment Term shall commence from the date the Student leaves the
TalentServe Program.
COMMUNICATION
Any and all communication relating to any dispute or grievance experienced by the
User may be communicated to TalentServe by contacting us at:
Name: TalentServe India Pvt Ltd
Email:hello@talentserve.org
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PRIVACY POLICY
INTRODUCTION
1. This website, the associated mobile applications, and the services provided
through the website and the mobile applications (the “Platform”) are owned by
TalentServe India Pvt Ltd and/ or its affiliates (“TalentServe”). TalentServe (“we”,
“us”, and “our”) is fully committed to respecting your privacy and want you to
understand how we collect, use, and share data about you.
2. This Privacy Policy covers our data collection practices and describes your rights
to access, correct, or restrict our use of your personal data. We are committed to
protecting it through our compliance with this privacy policy (“Privacy Policy”).
This Privacy Policy describes: (a) statement of TalentServe’s practices and
policies; (b) the types of information that we may collect from you when you
access/use the Platform, and (c) purposes of and the way in which we will
collect, use and disclose information obtained from your use of the Platform;
and (d) security practices and procedures for protecting the privacy of your
information.
3. This Privacy Policy forms an electronic contract within the provisions of the
(Indian) Information Technology Act, 2000 (“IT Act“) and the Rules made
thereunder and the amended provisions pertaining to electronic
documents/records in various statutes as amended by the IT Act, from time to
time. This Privacy Policy does not require any physical, electronic, or digital
signature and this Privacy Policy shall be a legally binding document between
you and TalentServe.
4. By using or accessing the Platform, you are agreeing with and consenting to the
practices described in this Privacy Policy. You also expressly consent to our use
and disclosure of your Information (as defined below) in any manner as
described in this Privacy Policy. If you do not agree with this Privacy Policy or
the terms contained herein, you should immediately cease using the Platform.
As this Privacy Policy may be updated from time to time as the Platform and its
content develops and matures, we encourage you to check this Privacy Policy
regularly.
42
HOW DO TALENTSERVE COLLECT CUSTOMERS INFORMATION :
You directly provide us with most of the information we collect. You do this by filling
out the registration details on the Platform, linking to the third-party sites, filling out
our forms and surveys
TalentServe and service providers acting on our behalf (like Google Analytics and
third-party advertisers) use server log files and automated data collection tools like
cookies, tags, scripts, customized links, device or browser fingerprints, and web
beacons (together, “Data Collection Tools”) when you access and use the Services.
These Data Collection Tools automatically track and collect certain System Data and
Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie
data gathered through those Data Collection Tools to other data that we collect as
described in this Privacy Policy.
We use third-party browser and mobile analytics services like google tag manager,
Google Analytics, Mixpanel, Netcore, Branch, Firebase, Facebook Analytics on the
Services. These services use Data Collection Tools to help us analyze your use of the
Services, including information like the third-party website you arrive from, how often
you visit, events within the Services, usage and performance data, and where the
application was downloaded from. We use this data to improve the Services, better
understand how the Services perform on different devices and provide information
that may be of interest to you.
We use third-party advertising services. Depending on the types of advertising services we use, they
may place cookies or other tracking technologies on your computer, phone, or other devices to
collect data about your use of our Services, and may access those tracking technologies in order to
serve these tailored advertisements to you.
Use and Disclosure of Customers information:

The information which is collected from the Platform is also used by us to operate the
Platform, to provide you with information, activities, services, features, or resources we
make available on the Platform, and to help us improve the Platform and the services
we offer. We use your information for services to:
43
Provide you with services and products;
• Make a call and send an email for providing services and feedback;
• Process your requests and orders;
• Manage your account preferences;
• Solicit feedback from you;
• Market and administer surveys and promotions administered or sponsored by
TalentServe.
• Learn more about you by linking your data with additional data through third-
party data providers or analysing the data with the help of analytics service
providers;
• Improve our Services and develop new products, services, and features;
• Analyse trends and traffic, track purchases, and track usage data; and
• Advertise the Services on third-party websites and applications.
We make all efforts to ensure that we collect only such information that we believe to
be relevant in order to record and support your access to the Platform and provide
you with the services offered on the Platform.
We will not disclose information about you collected through the Platform to Third
Parties except: (i) To our Employees, Contractors, and Agents: from time to time we
may engage or employ other companies and individuals to perform functions on our
behalf. These Third Parties will have access to only that information required by them
to perform their functions and may not use such information for any other purposes.
Such Third Parties shall ensure the same level of data protection of your Information
as agreed to under this Privacy Policy; or (ii) To Mentors/Experts: in certain
circumstances, we share some of your information to mentors on our platform, which
is required for providing better services; or (iii) Where required by Law: in certain
circumstances, we may be required by law to disclose your Information, for example
to law enforcement agencies; or (iv) With your Consent: and other than as outlined
above, we will endeavour to provide you with notice (which may occur via your
nominated e-mail) when we wish to provide information about you to Third Parties
and provide you with the opportunity to choose not to share that information.
44
SECURITY
We strive to ensure the security, integrity, and privacy of your Information and to
protect it against unauthorized access or unauthorized alteration, disclosure, or
destruction. We implement appropriate physical, electronic, and managerial
procedures to safeguard and help prevent unauthorized access and for the purposes
of maintaining data security.
Unfortunately, however, no system can be 100% secured, so, we cannot guarantee

absolute security as no method of protection and transmission of data is completely
secure. We are also not responsible for any breach of security or for any actions of any
Third Parties that receive your Information. Notwithstanding anything contained in
this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage
or misuse of your Information, if such loss, damage or misuse is attributable to any
event that is beyond our reasonable control.
An important aspect of the security of your Information is the password protection

system. You must keep your Account login credentials including password secure and
take care not to disclose it to any Third Parties. Although we will take care to ensure
maximum security for your information, you are ultimately solely responsible for
maintaining the secrecy of your Account login credentials. Please notify us
immediately if you believe that your password has been disclosed, or you become
aware of any unauthorized use of your Account, or any other breach of security.
How Talentserve store Customers Information

We store your information with Amazon AWS located in Mumbai, India. Some of the
personal information you provide to us will be stored or processed on our behalf by
third-party suppliers and data processors and may be located in other jurisdictions,
such as the United States and Israel, whose laws may differ from the jurisdiction in
which you live. Whether to third parties or internally, any transfers of personal
information from the European Economic Area (“EEA”) to countries not deemed to
provide an adequate level of data protection are governed by European Union (EU)
standard contractual clauses and/or equivalent data transfer regulations to protect the
security and confidentiality of personal information. We will take all steps reasonably
45
necessary to ensure that your personal information is treated securely and in
accordance with this Policy.
Accessing, updating, deleting, and amending Customers

information:
You may seek access to information that we hold about you. We will
provide access to that information in accordance with the applicable laws
although there are certain exemptions that may apply to the provision of
that information. We may charge an administration fee for granting access
to information.
We will also take reasonable steps to accurately record the Information that
you provide to us including any subsequent updates. You can review,
update and amend the information that we maintain about you, and you
may request we delete information about you that is inaccurate,
incomplete, or irrelevant for legitimate purposes, or is being processed in a
way that infringes any applicable legal requirement. Your right to review,
update, amend and delete your information is also subject to applicable
laws, including any statutory retention requirements.
You have certain rights around the use of your data, including the ability
to opt-out of promotional emails, and collection of your data by certain
analytics providers. You can update or terminate your account from within
our Services, and can also contact us for individual rights requests about
your personal data. Parents who believe we’ve unintentionally collected
46
personal data about their underage child should contact us for help
deleting that information.
We recognize the privacy interests of children and encourage parents and

guardians to take an active role in their children’s online activities and
interests. Children under 13 (or under 16 in the European Economic Area)
should not use the Services. We do not knowingly collect personal
information from children under 13. Parents who believe that TalentServe
may have collected personal data from a child under those ages can submit
a request that it be removed to hello@talentserve.org.
OTHER IMPORTANT INFORMATION
The Platform may contain links to other applications or websites. With the
exception of other platforms owned by us, you agree and acknowledge
that these applications and websites are operated by Third Parties and are
not controlled by, affiliated to, or associated with us unless expressly
specified. Accordingly, we do not control the privacy practices or policies of
the applications and websites reached through links from this Platform. If
you have any questions about the privacy practices and policies of those
Third Party platforms, then you should contact the companies controlling
those sites directly.
Nothing in this Privacy Policy guarantees that we will collect or store any
information about you and your use of this Platform. You are responsible
for keeping your own records relating to your use of the Platform and any
transactions conducted via it, and for complying with any applicable
record-keeping legislation.
47
AMENDMENT TO THE POLICY
The Platform may contain links to other applications or websites. With the
exception of other platforms owned by us, you agree and acknowledge
that these applications and websites are operated by Third Parties and are
not controlled by, affiliated to, or associated with us unless expressly
specified. Accordingly, we do not control the privacy practices or policies of
the applications and websites reached through links from this Platform. If
you have any questions about the privacy practices and policies of those
Third Party platforms, then you should contact the companies controlling
those sites directly.
Nothing in this Privacy Policy guarantees that we will collect or store any
information about you and your use of this Platform. You are responsible
for keeping your own records relating to your use of the Platform and any
transactions conducted via it, and for complying with any applicable record
keeping legislation.
THE STYLE OF MANAGEMENT OF TALENTSERVE INDIA Pvt

Ltd
1. Centralized and Decentralized Educational Management:

This type of educational management refers to the centralization of the power
and responsibility of educational administration, supervision and control which
results in educational management on one hand and division and distribution of
powers and responsibilities of educational administration, supervision and
control that results in educational management. Among these two types of
educational management, decentralized educational management is the
accepted type of educational management in the present modern educational
system.
48
The cause is that divisions and distribution of powers, responsibilities and duties
of any type can make every programme a successful one.
In the centralized educational management all sorts of powers, responsibilities

in relation to educational management are vested in one hand. He/she may be
the real or titular head. Suppose in the field of higher education the
Director, Higher Education is the real executive head and all sorts of
powers and responsibilities remain in his/her hand. The other associate
officers are Additional Director, Deputy Director, Assistant Director remain
silent in this regard.
Then the principals of different colleges also remain silent in this regard.
But practically speaking this type of educational management is outdated
and useless in the modern educational system. The reason is that it was
prevailed when expansion of education was a charitable work for the kings
and emperors. But in the decentralized educational management the
powers, responsibilities are distributed and decentralized from the Director
Higher Education to the peon of a college in which everybody involved in
the field of higher education feels seriously the responsibility of educational
management. And at the same time they take the risk of making
educational management a successful one.
2. External and Internal Educational Management:

The External Management of educational programme means for those
elements, factors and supporting agencies which provide opportunities and
facilities for the smooth management of educational programme in external
perspective. In humanitarian perspective the external management of
educational programme refers to the persons or elements who are
indirectly involved in its management.
49
They are the community members, specialists, experts, administrators,
parents, supervisors and all other agencies. Their first and foremost duty is
to create a suitable and sound atmosphere and provide all sorts of
resources and help in moral ground. Besides they have to give
suggestions for participating and observing the management of
educational institution. But they are active and internal involvement in the
process isn’t acceptable and desirable.
Internal Educational Management refers to management of any

educational programme is vested upon the persons who are actively and
internally involved in the management of every educational programme. It
categorically refers to the head of the institution or head master/principal of
the school and other teaching personnel, students and non-teaching staff.
Besides the internal management means the duty is rendered by these

personnel as assigned to them in relation to planning, organizing,
coordinating, supervising, controlling, administering and evaluating. Here it
is essential to mention that although they are not officially assigned to
manage the programme and satisfy it but the degree or certificate that will
be given to them will be their expectation level.
Practically speaking, internal management has much more importance

than external management. The reason is that the elements of internal
management are actively involved in the process and the degree of
success of management depends upon them.
3. Authoritarian/Autocratic and Democratic Educational Management:

Just like centralized management authoritarian management plays its role.
In centralized management the centralization of the power and
responsibility of educational management centered in and exercised by, a
central power, organisation or agency. It implies that all the policies and
50
programmes are planned, directed by one central agency. Here the central
agency may be a person, a group of persons as “core group.” So when the
powers and responsibilities center round a particular person or group then
the term authoritarian or autocracy comes into limelight.
In this context it will be suffice if will discuss authoritarian/autocratic

management where authority and control lies in one person or group or
institution. In this management the rights are absolute and supreme and
educational management is a state of monopoly. In this type of educational
management every aspect of education is controlled by one. And
educational administration becomes centralized being dominated by
bureaucracy, which controlls through strict administration of laws, rules and
regulations.
The business of the staff is to emphasize these laws, rules and central
orders and to see that these are properly carried out. The teacher as the
real and regular practioner becomes the mouth piece of the central
authority having no professional freedom. This type of educational
management generally found in totalitarian or unitary states. In this type of
states educational management remains in the hand of the head of the
educational institution who exercises authority and control in a centralized
form. It implies that he directs every action of his teachers and students.
He plans all the school activities.
He tells the teachers and students what to think as well as what to do. He
takes decision and gives all directions to teachers and students. He thinks
himself as an only active agency in the management of every educational
programme of the institution. In this type of management ‘I-feelings’ are
pre-dominant and ego of one individual prevails.
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4.Democratic educational management:
Now in the modern era democracy is unanimously regarded and accepted
“as the way of life.” This is not only applicable in case of a particular nation
but also for the entire globe/world. This very statement implies that in every
aspect of development the democratic principles, values and ideas must
be adhered or accepted. Accordingly in the field of management it must be
accepted and implemented.
Being contextual in approach it can be visualized that in the field of

education democratic management is highly stressed. In other-words it can
be said that democratic educational management is the need of the day for
bringing wholesome educational development of every nation. Like other
educational managements “authority and control” are also the two basic
hallmarks in democratic educational management, which are exercised in
decentralized form.
Decentralization refers to the type of management in which control is

vested in the agencies or persons ranging from grass-root level to top
level. It recognizes the rights of all the agencies or persons who are linked
with the educational institution. In this type of educational management ‘we
feelings’ prevail in the educational institution with an environment of mutual
trust, accompanied by co-operative planning, group discussion,
participation of all the staff members and organization of the programme in
a joint-venture.
In this management teachers get proper scope for planning, administering,

organizing, directing, coordinating, supervising, controlling and evaluating
the assignments entrusted upon them. However like democracy in
democratic educational management the following principles are highly
stressed.
52
Principles of Democratic Educational Management:
The principles of democratic educational management are:
a. Principle of sharing responsibility:
In the field of democratic educational management everybody who is more or
less involved in the process should take the responsibility to share in the work.
d. Principle of Co-operation:
In order to make educational management of any educational programme
a successful one a greater cooperation should be ensured among different
persons involved in the field of educational management.
4. Creative Educational Management:

The creative management of every educational programme indicates the
uniqueness of the head of the educational institution in which the
programme is conducted. It means when the educational management of
any educational programme is done through utilization of creative talents
associated with this from top to bottom in a desirable and acceptable
manner.
Lassiez faire Educational Management:

This type of management gives freedom to the functionaries or personnel
involving in it. It means for ensuring proper management of educational
programme freedom as far as possible and practicable should be given to
everybody and they have to exercise this freedom in a desirable and
acceptable manner.
53
COMPETITOR OF TALENTSERVE INDIA Pvt Ltd
54
Udemy
Udemy is an American online learning platform, aims at reaching out to

students and professionals. It leads in the global marketplace for learning
and instruction which connects millions of students to the skills they need
to succeed. Until recently Udemy saw about 50 million students and
57,000 instructors teaching courses across 190+ countries in over 65
languages. Over 295 million course enrollments have been reported on
this platform, most of which are from the U.S.Students have been seen
engaging in courses improving job-related skills.
55
Edureka
With countless online education marketplaces on the internet, Edureka is

the fastest growing of all. Edureka is an intuitive, web based learning
stage. It offers live, trainer driven courses that provide food basically to
working experts who need to improve their skills. Established in mid-2011
and headquartered in Bangalore, India, the organization is exclusive and
worked by Brain4ce Education Ltd. They are not the cheapest or the
biggest industry but certainly they are the highest course completion rate of
all. They make sure that every student completes their course in time.
They respect knowledge, skill and common sense.being fun and ambitious
people they have a desire to impart education while staying committed to
the core vision of Edureka.
56
BYJU’s
BYJU’s- the learning app and is one of the leading educational technology
and online tutoring firms in India. It is also the brand name for Think and
Learns Private Ltd. In March 2019, the company's turnover was $5.4 billion
and they added 2800 cr more in the financial year 2020. This eLearning
company is known to develop a K12 learning smartphone app that
provides highly effective, adaptive, and engaging learning programs. They
don't only serve school students but also have their hands on trainers
training for various competitive exams such as IIT-JEE, CAT, GRE, IAS,
and such others. It has a holistic approach to the teaching methodology. It
rejects all the trial and error methods and focuses more on conceptual
understanding to score high.In the year 2019, BYJU is going to launch its
app in a few regional languages of India along with an international version
of English-speaking students in other countries. It has also announced a
few new learning courses for LKG and UKG students as well.
57
TalentLMS
TalentLMS improves and reinforces the entire preparing process by

helping clients accomplish something other than making courses and
sorting out instructive materials. This free learning administration
framework is perfect for conveying connecting with engaging online
training. It fills in as an amazingly configurable cloud-facilitated learning
framework that can help clients to direct the internet preparing projects,
classes, and courses effectively and easily.
This LMS platform is prepared to assist you with services the manner in
which you need. With effortlessness, this product consolidates support for
various document types and media. It holds the basic inbuilt instruments
that help everybody.
58
Skyprep
SkyPrep LMS is an award-winning online training software that delivers,

tracks, and optimizes training to employees of an organization with ease.
SkyPrep serves over 500 companies in multiple industries and sectors
across the world. Whether you are looking to onboard employees, train
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59
REFERENCES
➢ https://www.tofler.in/talentserve-india-
privatelimited/company/U74999MH2019PTC328130
➢ https://www.talentserve.org
➢ https://www.zaubacorp.com/company/TALENTSERVE-INDIAPRIVATE-
LIMITED/U74999MH2019PTC328130
➢ https://www.talentserve.org/static/images/Brochure%20TS.pdf
60
Appendix
WEEKLY REORTAS
INTERNSHIP WEEKLY REPORT WEEK 1
Week Starting Date: 04/06/2022 to Week Ending Date: 09/06/2022
Name of the Student KARTHIK.M
Registration Number 20212MBA0286
Name of the Organization Meghha Woraah
Key Person in the Organization Meghha Woraah
Name and Designation HR head
Contact Number and Email ID of the 7888028285

Key Person
Immediate Supervisor
(if different from Key Person)
Date of Starting Work 04/07/2022
Work Done during the Week Blog writing and post blog in inkedin post . Raising CSR
funds .
General Remarks about the Work Good we learn the new thing like blog creation . Raise fund
for social welfare .
(Students Opinion)
Supervisor assigned work done with in given time .

Performance of the Student
(as assessed by Immediate Supervisor)
Approvals given for absence (if any)
61
Problems faced by Student (if any) Problem in the starting work .
Good we learn new thing about the job and try to understand
Overall impression of the Internship the work presser .
exercise
(Student Opinion)
Good
Approvals given for absence (if any)
Problems faced by student (if any) Problem in creation of blog and post in linked in.
Overall impression on the Internship Well try to understand problem

exercise (Student Opinion)
Observation by the Immediate Supporting in work .

Supervisor
62
KARTHIK .M
Signature of the student Signature of the Industry supervisor
Name of the Organization Talent Serve
Key Person in the Organization Meghhaa Woraah
Name and Designation HR

Key Person
N.A
(If different from Kesy Person)
Work Done during the Week

• From 11/7/2022 - 12/7/2022 - No work assigned.
• On 13/7/2022 - Webinar on Product Management.
• From 14/7/2022 - 16/7/2022 - No work assigned.
Full understand of work .

General Remarks about the Work
(Students Opinion)
63
-
Approvals given for absence (if any) N.A

Problems faced by Student (if any) N.A
Good
Overall impression of the Internship
exercise
(Student Opinion)
-
(As assessed by Immediate Supervisor)
Problems faced by student (if any) N.A
Overall impression on the Internship Good

Observation by the Immediate -

Supervisor
Karthik.M

64

Key Person
N.A
(If different from Key Person)

• On 18/7/2022 - No work assigned.
• From 19/7/2022 - 22/7/2022 - Company
Communications | Stipend Processing Details.
• On 23/7/2022 - Webinar on Artificial Intelligence /
Machine Learning & Data Science Contributes a Large
Part to Tech-Enabled World.
Full understand of work .

(Students Opinion)
-
65
Good
exercise
(Student Opinion)
-


Supervisor
Karthik.M
66

Key Person
N.A

• On 25/7/2022 - No work assigned.
• On 26/7/2022 - Go through the video on Product
Management for Assessment.
• On 27/7/2022 - Webinar on Full Stack Development (the
session was postponed due some technical issues).
• From 28/7/2022 - 30/7/2022 - General Management and
Domain- Specific work allotment.
Understanding the nature of the task given.
(Students Opinion)
-
67
Good
exercise
(Student Opinion)
-


Supervisor
Karthik.M

Meghhaa WoraahHR
Key Person in the Organization
Name and Designation
68
Key Person
N.A

• From 1/8/2022 - 2/8/2022 - Domain Specific Work.
(Collecting data of colleges/university and coaching
classes all over India.)
• From 3/8/2022 - 5/8/2022 - No Work Assigned.
• On 6/8/2022 - Webinar on Blockchain Technology.

Understanding the nature of the task given, and having a
(Students Opinion) knowledge about the blockchain technology as to its
importance and its impact in today’s and coming
generations.
-

69
Name of the Student KARTHIK. M

Key Person
N.A
Good
exercise
(Student Opinion)
-
70

Supervisor
KARTHIK.M
71

• From 8/8/2022 - 10/8/2022 - No Work Assigned.
• From 11/8/2022 - 13/8/2022 - Company
Communications (General Management & Domain
Specific Work. )
General Remarks about the Work Understanding the nature of the task given, and seeing to
have vast connections with good communication skills and
(Students Opinion) knowledge.
-
Good
exercise
(Student Opinion)
-

72
Supervisor
KARTHIK.M


Key Person
N.A

• From 15/8/2022 - 19/8/2022 - Company
Communications (General Management & Domain
Specific Work.)
• On 20/8/2022 - Webinar on Category Management in
ECommerce Business.
KARTHIK.M
73

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ORGANISATIONAL STUDY REPORT ON

Under the guidance of Dr. Srikanth Reddy

❖ I am indebted to many people who helped me to accomplish this Project

Place: Bangalore Name: KARTHIK.M

This is to certify that the organizational study titled “Talentserve” is an original

Signature of Faculty Guide Signature of Director / Principal /HOD

SL.NO. CHAPTER NAME PAGE NO.

1. Industry and 06-12

3. SWOT Analysis of 15-18

4. Financial State with 19-26

5. Company Privacy 27-53

INDUSTRY AND COMPANY PROFILE

Talentserve India Private Limited is an unlisted private company incorporated on

The Corporate Identification Number (CIN) of Talentserve India Private Limited is

EdTech (a combination of "education" and "technology") refers to a hardware

Technology in Education Becomes the Buzzword.

Talentserve Pvt. Ltd.

Talentserve is a start-up by a group of IIT and IIM alumni, To engage millions of

Talentserve provides a wide variety of courses to the candidates so that they

Incorporation Date / Age 16 July, 2019 / 3 yrs.

Last Reported AGM Date 30-Nov-21

Authorized Capital INR 1.0 Lacs

Paid-up Capital INR 1.0 Lacs

industry Business Services

type Unlisted Private Company

category Company limited by Shares

subcategory Non-govt company

Email Address kunal_rajiv@yahoo.com

Registered Address Plot 9, A- 702, Charkop Hemavathi

SWOT Analysis of the Company

SWOT (strengths, weaknesses, opportunities, and threats) analysis is a framework

A SWOT analysis is designed to facilitate a realistic, fact-based, data-driven look

A SWOT analysis is a tried-and-true method businesses use to identify internal

❖ Increased Trend of Online Education – With the increase of e-commerce

❖ Business Model can be imitated – Talent Serve business model can be

❖ Competitors – This being an era of online education, more and more

❖ Economic Recession – This is also the time of economic recession. People

Financial State with Ratio Analysis

Here is a summary of financial information of TALENTSERVE INDIA

❖ Revenue / turnover of TALENTSERVE INDIA PRIVATE LIMITED is

❖ Net worth of the company has decreased by -28.41 %

❖ EBITDA of the company has decreased by -37.07 %

❖ Total assets of the company has increased by 419.33 %

❖ Liabilities of the company has remained unchanged

The company has 2 directors and no reported key management

The longest serving director currently on board is Dilip Worah who

Dilip Worah has the largest number of other directorships with a

EBITDA 0.20.40.60.81.06,0007,0008,0009,000 5,872.00 9,331.00

Networth 0.20.40.60.81.065,00070,00075,00080,00085,000 63,039.00 88,056.00

ROE 0.20.40.60.81.0-40-35-30-25-20-15 -39.69 -13.56

Particulars 31-Mar-21 31-Mar-20

Operating Revenue 18.56 2.69

EBITDA -0.06 0.09

Profit/Loss After Tax -0.25 -0.12

Net Profit/Loss Margin -1.35% -4.44%

Networth 0.63 0.88

ROE -39.69% -13.56%

Current Ratio 0.8 -