DEVIN FORTNER

La Grange, Kentucky, 40031

DevinFortner@yahoo.com
(502)690-1993
https://www.linkedin.com/in/devin-fortner-b98a0a192/

OBJECTIVE STATEMENT
Exceptional leader with over ten years of proven success leading teams and businesses to
results to surpass objectives. Learning how to foster innovation and inspire growth has been
obtainable for me by becoming a dynamic leader. I am passionate about exceeding results by
developing a positive culture within a team of individuals. Investing in the individuals that
contribute their time to the company will lead to higher achievements, lower turnover, and build a
bench of talent, and I am the leader that can create this positive motion. I am seeking a career
with a company where I could further utilize my experience and skills to develop an impactful
change and a company seeking a leader who can help build their brand into the future.

EDUCATION
Bachelor of Science in Health and Wellness May 2023
Purdue University Global
3.9 GPA

RELEVANT COURSEWORK
• Health and Wellness Programming- Design and Administration
• Stress- Critical Issues in Management and Prevention
• Principle of Retailing
• Communicating Professional
• Business Management

PROFESSIONAL EXPERIENCE

StretchLab - Louisville Kentucky

General Manager July 2023 - Present
.
• Manage total studio operations to support the company’s financial objectives
• Optimized client experience
• Drive organic growth through community partnerships
• Manage Social Media Platforms to build local brand awareness.
• Developed results oriented sales strategies

Gopuff - Louisville Kentucky

Site Leader February 2022 – November 2023
.
• Exemplary Inventory Management
• Exceeded warehouse key performance indicators weekly
• Developed culture of excellence and teamwork within the operating warehouses
• Successful in leading multiple site operations
Walmart - Louisville Kentucky
Overnight Operations Coach June 2021 - February 2022
• Developed an overnight team through recruitment and onboarding processes
• Restructured stores overnight process to ensure execution of inventory processes
• Managed nightly operational tasks to ensure the customer experience was achieved

Asset Protection Operations Coach January 2020 - June 2021

• Monitored store inventory controls to ensure shrink reduction
• Completed internal investigations for shrink and safety
• Fostered safe work environment by guiding and role modeling
• Conducted numerous internal interviews
• Led total store inventory preparations across region
• Implemented shrink reduction strategies

Acceptance Now - Louisville Kentucky

Sales Manager October 2018 - January 2020
• Completed daily account collections activities
• Marketed to the local community for customer growth
• Achieved satisfaction with every account agreement for positive client-company
relationship
• Developed three retail locations from newly opened to fully operational

Walmart - Louisville Kentucky

Assistant Store Manager May 2017 - October 2018
• Managed total store operations to deliver results for an ongoing
positive customer experience
• Assigned and delegated daily operation tasks
• Operated as leading manager in the store

Entertainment Department Manager June 2015 - May 2017

• Led the operations of photo, gaming, electronics, and wireless departments
• Managed daily, weekly, and monthly tasks through employee engagement
• Reduced shrink in all departments by monitoring inventory and engaging in security
controls

Asset Protection Associate February 2014 - June 2015

• Investigated shrink through internal and external sources
• Conducted apprehension of shoplifters
• Top performer of the market
• New Hire Onboarding Specialist

Customer Service Manager June 2013 – February 2014

• Completed Daily Cash Management
• Followed Safe Cash Handling Procedures
• Completed Nightly Self Check Out Maintenance and Cash Recycling
 • Onboarded New Customer Service Associates
• Optimized Customer Experience by handling escalations and providing delegation to
team members

Preston 16 Movie Theaters - Louisville Kentucky

Customer Experience Team Member June 2011 - August 2013
• Complete Point of Sale Transactions
• Prepared and Cooked Food Items
• Usher Theaters after showings

Walmart - Louisville Kentucky

Cashier March 2011 - June 2013
• Completed Daily Transactions to check out customers
• Developed Customer Service Skills
• Developed Interpersonal Conversational Skills

CERTIFICATIONS
• ServSafe Food Handling and Management
Current- April 2025

• Wicklander-Zulawski Non-Confrontational Interviewing

Current