Overview

Story No. Description Root Cause Analysis Resolution

Setup and config changes
# Strategy Tasks in Error not
done, and masking of email id
moving
was causing the issue
1. There is no transaction level
strategy, but 'Collections Strategies
for Individual Transactions' is
enabled.
--> change feature 'Collections
Strategies for Individual
Transactions' to disabled
2. Currently recovery mode is
working only for single process.
--> change 'Number of parallel
processors' to 1 in Collections
Preference setup page

<Gitlab no - Build>

Release Date

Developer Raviraj Padman

Technical Contact Senthil Manalan

Approved by Holly BI

Status
Responsible Team Task Status

<Team Name> 1. Step 1: <New/Completed>

======

1. Go to Setup and Maintenance

2. Setup -> Financials
3. Click on Change Feature Opt in
4. Click on Edit Pencil Icon Against
Collections - Features
5. And verify if the feature - "Collections
Strategies for Individual Transactions" is
enabled.
6. Change feature 'Collections Strategies for
Individual Transactions' to disabled
7/ Save and close.

2. Step 2:
 ======
Currently recovery mode is working only for
single process.
--> change 'Number of parallel processors'
to 1 in Collections Preference setup page

3. Step 3:
======
Please test the process for the customer
with delinquent transaction and advise
result.

Run Process Strategy Tasks Ess job with the

following parameter defined
From / To Customer Name -- XXXXXX
Resend Dunning Letter = Yes

Environment
Build Release Environment

☒ ERP Cloud Target (To): PROD

ERP CLOUD:

1. Step 1:
======
1. Go to Setup and Maintenance
2. Setup -> Financials

3. Click on Change Feature Opt in

4. Click on Edit Pencil Icon Against Collections – Features

5. And verify if the feature - "Collections Strategies for Individual Transactions" is
enabled.

6. Change feature 'Collections Strategies for Individual Transactions' to disabled

7/ Save and close.

Step 2:
======
Currently recovery mode is working only for single process.

--> change 'Number of parallel processors' to 1 in Collections Preference setup page

Step 3:
======
Go to scheduled Process and Run Process Strategy Tasks Ess job with the following
parameter defined
From / To Customer Name -- XXXXXX
Resend Dunning Letter = Yes
Deployment Instruction: NA

Dependencies

Pre-deployment Steps

Pre-requisite Configurations

Balance Configuration Details

Lookup Table

Lookup Type Meaning Module Description

N/A

User Defined Table

User-Defined Table Name Range or Match Unit of Row Title Legislative Data
Measure Group

N/A

Value Sets

Value Set Code Validation Type Module Description

N/A

Fast Formula

Formula Name Formula Type Legislative Data Group Description

N/A

ERP Extract Deployment Instruction

Extract Details
 Extract Name Delivered

Custom

General Instructions

Apply changes noted in Delivery Option Section

Filter Condition Changes (attach txt file if changes are significant)

Block Name: N/A Changes: N/A

Block Name: N/A Changes: N/A

Attribute Changes

Block Name: Record Name: Changes:

Block Name: Record Name: Changes:

Delivery Option Changes

Delivered Extract Custom Extract

Oracle Business Intelligence Publisher (BIP)

Business Intelligence Publisher

Data Model Name

Data Model Path

Report Name

Report Path

Template Name

ERP Configuration

Configuration Workbook
 Configuration
Spreadsheet

ERP Deployment Components

S. Object Name GIT Path GIT Version No

No. (Master)

Post Deployment Validations

PaaS

• User Interface

User Interface

Pre-Deployment Steps/Validations

3.PaaS Deployment Components

S. Object Name GIT Path GIT Version No Git

No (Development) Version
. No
(Master)

6
PaaS Deployment Validation

Rollback Plan
Execute below object deployments for rollback-

S. Object Name GIT Path GIT

No Version
. No

Setup and config changes to make

Strategy tasks move

Known Issues / Impacts

Test Scenario Expected Result Actual Result

1) Checked for one of the The account number associated with the strategy tasks should move based
customer in test that customer was able to move the on the setup and time related to each
instance and worked fine strategy tasks those were stopped due strategy tasks.
in test to errored out.