Professional Documents
Culture Documents
صص
صص
1. Addressing a customer:
• Hello, Good morning, Good a<ernoon, Hello, sir…
2. RequesAng and offering assistance:
• Can I help you?
• May I help you?
• I need your help
3. CooperaAng:
• Let’s cooperate to get this project done.
• Let’s work together to solve this problem.
4. Verifying and asking for verificaAon:
• Can you verify the badge number for me, please? Yes, it is 12345
• Your badge number is 12345, right? Yes, my badge number is 12345
5. Asking about/staAng requirements:
• What do I need to do?
• What are the requirements?
• You have to ---
• You need ---
Unit 6: Driving Safety