Professional Documents
Culture Documents
GS1213 3
GS1213 3
GS1213 3
The Softlogic Life Insurance PLC (herein after called “the Company”) has received a proposal for assurance
from the Life Assured / Proposer for assurance of the Assured named in the policy schedule together with
the first instalment of premium, and the Life Assured/ Proposer has entered in to a contract with the
Company for an assurance based on the terms contained in this policy.
This policy grants the benefits described in the Policy Schedule, provided that;
i) The commencement and continuation of the benefits are conditional upon the payment of
premiums relating thereto as described in the Policy Schedule.
and
ii) The Proposal submitted, together with all declarations and statements made and signed by the
Policy Owner or by any Life Assured forms the basis of the contract.
It is agreed that this contract has been entered into in utmost good faith. In the event of fraud or
misrepresentation by the Policy Owner or the Life Assured “the Company” may declare the policy null
and void.
The Proposal, Declarations, statements or schedules and endorsements attached with this policy or issued
with connection to this policy from time to time shall form part of this policy.
As the Policy owner/ Life Assured you are requested to examine the provisions of this policy for your
better understanding.
Signed on behalf of the company at Colombo on the date of the attached policy schedule.
……………………………… ……………………………….
Chief Technical Officer Chief Operating Officer
1
2
3
4
5
6
DEFINITIONS APPLICABLE TO THIS POLICY
Accident
An event or contiguous series of events, which are violent, unforeseen, involuntary, external and
visible in nature, which causes Bodily Injury.
Age
Age at nearest birthday
Alteration
Any attached description of additional or alternative provisions to the policy. Alterations are effective
only when signed by the company and accepted by the policyholder. Amendments are subject to all
conditions, limitations and exclusions of the policy.
Bodily Injury
An Injury which must be evidenced by external signs such as contusion, bruise and wound except
in cases of drowning and internal injury.
Claimant
The Life Assured, Proposer, Nominee or any other legally interested person (for eg. the legal heir
or administrator or executor of a deceased Life Assured) who wishes to make a claim for payment
of any benefits under the policy.
Congenital Disease
Disease, abnormality or disability which exists at the time of birth, as a result of hereditary factors or
conditions picked up during pregnancy up to the time of birth, or discovered later, at any time during
the person’s life.
Date of Commencement
The date of commencement of the insurance as specified in the policy schedule.
Date of Issuance
The date on which the proposer is accepted under this policy as a Proposer / Life Assured or
Beneficiary
Date of Inclusion
The date from which coverage for a new covered person as a new born or newly adopted child or
newly married spouse (including the spouse’s children) commences.
Date of Maturity
The date specified in the Policy Schedule on which benefits become payable provided the Life
Assured is still living. This date shall be the date on which the insurance contract ends and the
policy is terminated.
7
Doctor
A Person qualified by a degree in medicine and registered with the Democratic Socialist Republic
of Sri Lanka Medical Council or legally licensed by or registered with the medical authorities of
the country where he or she is engaged in his or her medical practice. The registered Medical
Practitioner/ Doctor should not be the Life Assured or a close family members of the Insured.
Endorsement
The variation(s), if any, annexed to this Policy Document, modifying or varying any terms or
conditions contained in this policy.
Expiry Date
The date on which the Covers and Benefits provided under the Policy cease.
Exclusions
The benefits and events excluded from coverage of this policy and which shall apply to all covered
persons.
Grace Period
The length of time after the date a premium is due and unpaid during which the policy remains
inforce.
Insurer
Means Softlogic Life Insurance PLC or such other name by which Softlogic Life Insurance PLC shall
be known at a future date and includes successors in business and permitted assigns
Life Assured
The person named in the policy schedule and whose life is the object of the insurance and, if no
person is specifically named, shall mean the Policy Owner.
Nominee
A person whose name has been nominated by the Policy Owner and such nomination is notified
in-writing to the Company and duly registered at the time death of the Life Assured subject to the
applicable terms & conditions.
Policy Anniversary
The annual anniversary of the date of commencement of the policy.
Policy Schedule
The schedule and any endorsements thereto issued by the Company to evidence the insurance, and,
if more than one on the same subject , then the latest in time with respect to such particular subject.
8
Policy Term
The period between the Date of Commencement and the Date of Maturity.
Policy Year
The year commencing on the Date of Commencement or on a Policy Anniversary thereof.
Proposer
A person applying for the insurance policy by filling in and signing an application form.
Pre-existing condition
Any medical condition or any related condition (Eg. illnesses, symptoms, treatments, pains) that have
arisen at some point prior to the commencement of this coverage, irrespective of whether any
medical treatment or advice was sought. Any such condition or related condition about which the
Proposer / Life Assured or Beneficiary or insured dependent know, knew or could reasonably have
been assumed to have known, shall be deemed to be pre-existing. Conditions arising between
signing the application form and confirmation of acceptance by the company shall equally be
deemed to be pre-existing.
Regular premium
Premium payable by the proposer in regular intervals in the amounts, in the manner, and in the
method specified in the policy schedule.
Supplementary Benefit
An add-on benefit attached to and forming part of the policy if specified in the policy schedule.
Waiting Period
The period of time starting from the Date of Commencement / Date of Issuance or Date of inclusion
of new covered person during which a specified medical condition or type of treatment is not
covered under this policy.
9
PRIVILEGES AND GENERAL CONDITIONS
3. INCONTESTABILITY
When the policy has been in forced for a period of two (2) years from the date of its commencement, last
revival or reinstatement, the company will not contest the policy unless there is proof that the Assured or the
Life Assured made fraudulent statements of a material nature, in order to induce the Company in to forming
a contract under this policy with the Proposer or the Life Assured.
4. PRIMARY BENEFITS
A. DEATH BENEFIT
Upon the death of the Life Assured during the policy term, if the policy is in full force and subject to
the admission of the claim by the Company, the Company shall pay the Basic Sum Assured together
with the Minimum Guaranteed Refund as stated in First Schedule Part lll and the policy will be
terminated.
B. MATURITY BENEFIT
If the policy is in full force at the Maturity Date, the Company will refund the total premiums paid on
this policy to the Life Assured/ Policy Owner.
C. PAID-UP
A policy is considered paid-up if the policy lapses after 3 years.
The paid-up value of the policy will bear the same ratio to the Basic Sum Assured as the number of
year’s premium paid bears to the full policy term.
Upon the death of the Life Assured during the policy term, if the policy is paid-up and subject to the
admission of the claim by the Company, the Company shall pay the reduced Basic Sum Assured (paid-
up value) together with the Minimum Guaranteed Refund acquired at the time of lapse with the
accumulated interest and the policy will be terminated.
10
If the policy lapses after 3 years, Minimum Guaranteed Refund acquired at the time of lapse together
with the accumulated interest will be payable by the company upon the survival of the Life Assured
on the Maturity Date of the policy. The amount payable at the time of maturity will be capped up to
the total premiums paid.
5. GUARANTEED REFUND
The company guarantees a refund of the premium paid or a proportion thereof, provided the policy is
inforce for at least three years, commencing form the third anniversary of the policy. The amounts so
refundable are as shown in the schedule part 111. If the guaranteed refund is availed of by the assured
during the currency of the policy, the contract will forthwith terminate, if not, the guaranteed refund value
will be paid on the expiry date.
6. POLICY LOANS
Loans will not be granted on this policy.
7. REVIVAL / REINSTATEMENT OF LAPSED POLICIES
A Policy which has lapsed due to non-payment of Premium may be revived / reinstated during the lifetime of the Life
Assured but within two years from the date of lapse and before the date of maturity on the following terms:-
(a) Within six months from the due date of the first unpaid Premium, on payment of the full arrears
of Premium together with interest thereon.
(b) After six months from the due date of the first unpaid premium, on payment of the full arrears
of premiums and surcharge cost thereon and on production satisfactory to and without cost to
the company of medical evidence of the insurability of the Life Assured.
Official Receipt alone issued by the Company are taken as valid evidence of payment of premium.
Reinstatement of a Policy on medical evidence may be subject to revision of the terms and conditions under
which the Policy was issued as well as imposition of new conditions and restrictions. If the Life Assured is
found to be uninsurable, reinstatement may even be declined.
8. ASSIGNMENTS/ TRANSFERS .
Any assignment of policy shall not be binding upon the company unless written notice of such assignment is
received, recorded and acknowledged by the company. Upon receipt of any written notice of assignment, the
company shall be entitle to require the production of all original documents for examination to the company’s
satisfaction before recording such assignment. In recording assignment, the company does not accept any
responsibility or express any opinion of the contents as to its validity or legal effect.
Any assignment of this policy shall automatically cancel any nomination.
9. NOMINATIONS
(a) Subject to the provisions any law, during the term of the policy, the Life Assured may, by giving
written notice satisfactory to the Company, appoint a nominee/s change any duly appointed
nominee/s or change any duly appointed nominee/s to whom the money secured by the policy
should be paid in the event of the death of the Life Assured.
(b) Subject to the provisions of any law, a change of nominee shall be effective only after receiving
a written request from the Life Assured and it is recorded and acknowledged by the company.
(c) When the nominee is changed, the change shall be deemed effective from the date of the
Registration by the company. The receipt by nominee of sum payable by the company under
this policy shall constitute a valid discharge of the company’s liabilities under the policy. Any
acknowledgement of receipt by the nominee entitled thereto shall be conclusive proof of
payment.
(d) If there is nominee living at the time of the death of the Life Assured, then the amount payable
shall be paid to the Life Assured’s estate.
11
(e) The nominee shall only be entitled to the benefits payable as a result of the death of the Life
Assured.
(f) The Company shall not be liable for any payment made under this policy to a nominee/s duly
registered with the Company.
11. SUICIDE
If the Life Assured commits suicide whether sane or insane within Twelve (12) calendar months from the Date
of Commencement / Date of Issuance or the Date of Revival/ Reinstatement of the policy whichever shall be
later, the policy shall become void except to the extent of the interest of third parties acquired by bona fide
assignment for valuable consideration and written notice of such interest has been received and acknowledged
by the company prior to the date of death, the liability of the company shall not exceed the aggregate
premiums already paid without interest.
b) Where the context admits, any reference to the Life Assured includes reference to his or her
personal representatives and the singular includes the plural, and vice-versa.
c) Any reference to the masculine gender shall also apply to the feminine gender and vice-versa.
d) Supplementary benefits applicable, as stated in the policy schedule to the policy shall also be
subject to the terms and conditions specified in the schedules of such supplementary benefits.
12
e) In the event of any inconsistency between this policy and its Sinhala and Tamil texts the English
text of this policy shall prevail.
f) Where the context admins any reference to the Life Assured includes either or both Lives
Assured in a joint Life Policy or the first Life Assured as the case may be.
16. CLAIMS
No money shall become due under the Policy until the Company’s requirements have been complied
with; and any expenses incurred in this regard should be borne by the claimant. Any payment to be
made under this policy will be made at the Head Office of the company. However, the Company is at
liberty to name at its discretion an alternate place of settlement within Sri Lanka at any time before a
claim is settled.
21. TAXATION .
The Company is entitled to make such deductions which, its opinion, are necessary and appropriate, from
any of the benefit receivable under this insurance on account of any tax or other payment which may be
imposed by any legislation, order, or regulation or otherwise upon the Company, Policy Owner, Nominee
or Claimant.
13
Hospitalization Benefit
Family Health Care Benefit
Family Health Care Super Benefit
14
7. THIRD PARTY SERVICES
The policy benefits and/or ancillary services under this policy would be provided to you either directly
by the Company or by third party engaged directly or indirectly by the Company within Sri Lanka or
outside Sri Lanka. In such instances and out of necessity in providing you with your policy benefits and/or
ancillary services, the Company shall require to share your information including but not limited to
underwriting and claim related information with such third parties. Relying on you having understood the
aforesaid, the Company is deemed to be authorized by you to share your information including but not
limited to underwriting and claim related information as well as any ongoing decision(s) made in respect
of your proposal.
15
EXCLUSIONS APPLICABLE FOR HEALTH RIDERS
EXCEPT PREMIER HEALTH BENEFIT
16
17
26. TAXATION
The Company is entitled to make such deductions which, its opinion, are necessary and appropriate,
from any of the benefit receivable under this Insurance on account of any tax or other payment which
may be imposed by any legislation, order, or regulation or otherwise upon the Company, Policy Owner,
Nominee or Claimant.
18
19
20
21
PREMIER HEALTH BENEFIT
is and /
Diagnosis Ticket, O R
of the respective
and registered
& registered
However under the Family Floater Plan, the Reinstatement Benefit is available if the reason for
hospitalization is not related to any of the proceeding causes of hospitalization from all family members
during the policy term.
Reinstatement Benefit can not be availed for any ailments for which hospitalization claims have already
been paid in the previous policy years.
22
(except Pharmacy Cover)
the Sum Assured Premier Health Benefit
Sum Assured
Sum
Assured Sum Assured Premier Health
Medical expenses incurred due to illness up to 30 days immediately before the Insured Person is
hospitalized, provided that such medical expenses are incurred for management of the diagnosis for
which the Insured Person's hospitalization was required and subject to the main claim for such
hospitalization is admissible by the Insurance Company.
Medical expenses incurred due to illness up to 30 days immediately after the Insured Person is discharged
from the hospital, provided that such medical expenses are incurred for the same condition for which the
Insured Person’s hospitalization was required, and the claim for such hospitalization is admissible by the
Insurance Company.
1.5
an
Premier Health subject to a
maximum of Rs. 20,000/-,
up to 60 days per year.
Sum Assured
Dental expenses incurred in the form of treatments, consultations, surgeries are covered under this policy.
Dental expenses covered under this benefit are;
This cover is applicable only for the Life Assured/ Spouse for treatment taken within Sri Lanka.
23
1.7 MATERNITY EXPENSES COVER
Where the Policy Owner has opted for Maternity Expenses Cover, only the medical expenses for the
delivery of a child (Normal or surgical delivery), miscarriages in a hospital in Sri Lanka will be covered.
Maternity Cover will be limited to 2 deliveries and miscarriages during the policy term irrespective
of number of policies. This cover is applicable only for Life Assured or Spouse and age of the claimant
must be less than 45 years. Once this cover is opted, removal of the benefit will not be allowed during
the term of the policy.
Expenses incurred for treatment to correct refractive errors of the eye will be covered. This cover is granted
once in every two years and cover the below;
i. Fees Charged for eye examinations. ( Maximum once per two years)
ii. The cost of spectacle frames, corrective lenses as prescribed. (Maximum one pair per two years)
This Routine Optical Cover is applicable only for the Life Assured/ Spouse for the purchases and
investigation expenses occurred within Sri Lanka.
Health check ups, tests and examinations undertaken on an OPD basis will be reimbursed under this cover.
This cover is payable only once in every two years. This Wellbeing Cover is applicable only for the Life
Assured / Spouse for examination/ tests performed within Sri Lanka.
The cost of the purchase of medicines prescribed by the qualified Doctor shall be reimbursed under
this cover. The maximum amount payable under this benefit is limited to per policy irrespective of
number of beneficiaries. This Pharmacy Cover is applicable only for purchase of medicine within
Sri Lanka and bills pertaining to same should be submitted within 30 days from the date of purchase.
Where the Policy Owner has opted Deductible Option, the Deductible amount is the claim amount which
has to be borne by the Insured Person before the relevant benefits are payable under this policy. An
annual aggregate deductible is the accumulative total amount of medical expenses incurred by an
Insured Person during any one policy year in excess of which the policy will indemnify or compensate
the Insured Person for medical expenses covered by the policy. This Deductible Option is applicable for
all covers except Pharmacy Cover.
24
TABLE OF BENEFITS
Plan Plan A Plan B Plan C
(A) Limits (LKR)
Annual Limit per year 500,000 750,000 1,000,000
(Once this cover is opted, removal of the benefit Sri Lanka Only
(ii) Optional Cover
will not be allowed during the term of the policy.)
Maximum room rent per day for treatment within Sri Lanka 15,000 20,000
10,000
As-charged, subject to the sub-limit as stated.
Maximum room rent per day for treatment outside Sri Lanka
As-charged, subject to the sub-limit as stated. N.A. N.A. N.A.
Maximum room rent per day for treatment within Sri Lanka
As-charged, subject to the sub-limit as stated. 20,000 30,000 40,000
Maximum room rent per day for treatment outside Sri Lanka
N.A. N.A. N.A.
As-charged, subject to the sub-limit as stated.
25
Plan Plan A Plan B Plan C
6 Conventional Chemotherapy Cover
Received as part of an out-patient Treatment and done under the 150,000 225,000 300,000
medical supervision of a Medical Practitioner, on an as-charged
basis per year, subject to the sub-limit as stated.
13 Hospitalisation in a non-paying ward (Public Hospitals or similar) Expenses pertaining to the investigations and drugs
prescribed by the doctor in relation to the hospitalized
condition will be payable maximum up to 70% of the
Basic Annual SumInsured per year.
26
Plan Plan D Plan E Plan F Plan G Plan H
(A) Limits (LKR)
(i) Inbuilt Cover Sri Lanka, India, Singapore, Malaysia and Thailand
1 Daily Hospital Room and Board Cover Reimbursement of Hospital Room and Board and ICU Ward
is subject to a maximum of 30% of the Basic Sum Assured
27
Plan Plan D Plan E Plan F Plan G Plan H
6 Conventional Chemotherapy Cover
Received as part of an out-patient Treatment and done
under the medical supervision of a Medical Practitioner, 600,000 900,000 1,200,000 1,500,000 3,000,000
on an as-charged basis per year, subject to the sub-limit
as stated.
28
Plan Plan F Plan G Plan H Plan I Plan J Plan K Plan L Plan M
(A) Limits (LKR)
Annual Limit per year (LKR) 15,000,000 20,000,000 25,000,000 30,000,000 50,000,000
4,000,000 5,000,000 10,000,000
(B) Geographical Coverage
(i) Inbuilt Cover Sri Lanka, India, Singapore, Malaysia and Thailand
1,200,000
1,200,000 1,500,000 3,000,000
1,200,000 1,500,000 3,000,000
29
4,500,000 6,000,000 7,500,000 9,000,000 10,500,000
30
2.1 TREATMENT WITHIN SRI LANKA
Premier Health Benefit shall become effective Ninety (90) days after the Date of Commencement of the Policy, or
Date of Policy or Date of Revival/ Reinstatement of policy or Date of Inclusion if the benefit is included subsequent
to the Policy Commencement Date, whichever is later.
Premier Health Benefit become effective Hundred and Eighty (180) days after the Date of Commencement of the
Policy, or Date of Policy or Date of Revival/ Reinstatement of policy or Date of Inclusion if the benefit is included
subsequent to the Policy Commencement Date, whichever is later.
Cover shall become effective after 2 years after the Date of Commencement of the Policy, or Date of Policy or Date
of Revival/ Reinstatement of policy or Date of Inclusion if the benefit is included subsequent to the Policy
Commencement Date, whichever is later.
The Company may waive off the above Waiting Period in the event of Hospitalization and/or Surgical
procedures required due to an accident. (Except Wellbeing Cover and Pharmacy Cover)
31
room and administrative
32
33
P
admission.
Any planned treatment under taken out-side Sri Lanka, to be intimated to the Insured and pre-authorization
is mandatory. Emergency hospitalization need to be intimated to insurer within 48hrs of hospitalization
and in case at higher than eligible room category was opted for a Co-payment of 25% would be applicable
on the eligible insurance claim amount.
However, if the Insured dies during the hospitalization, the claim can be paid to legal nominee
of the Insured.
Bonus
4.9 Diagnosis of illness should have been arrived at for the first time after expiry of 90 days from the Date of
commencement of the policy or the Date of issuance of the policy or Date of Revival / Reinstatement of
the policy or Date of inclusion of benefit whichever is later, but not later than Seventy (70th) birthday of
the Life Assured / Spouse or the Twenty Second( 22nd ) birthday of child.
34
5 EXCLUSIONS
5.1 The policy exclusions as specified in privileges and general conditions will be applicable to this benefit.
i.
ii.
iii.
5.5 MATERNITY
i. Any fertility, sub fertility treatment or assisted conception operation or sterilization procedure,
birth control related treatment, treatment for sexual dysfunction and voluntary termination of
pregnancy.
ii. Private nurse cost.
iii. Routine visits, any diagnostic tests, treatment/ consultancy for maternity related conditions
iv. Any kind of child birth, miscarriages are not covered, if the “Maternity Expenses Cover” is not opted.
Any claim directly or indirectly from costs of tinted / reactive lenses, sunglasses, non-corrective contact
lenses, whether prescribed or not and laser eye surgery or any other similar technique.
35
5.8 ROUTINE
5.12
5.13
5.14
5.15
5.16
5.17
5.18
36
5.19
5.20
5.21
5.22
5.23
5.24
5.25
5.26
5.27
5.28
5.29 TAXATION
The Company is entitled to make such deductions which, its opinion, are necessary and appropriate,
from any of the benefit receivable under this Insurance on account of any tax or other payment which
may be imposed by any legislation, order, or regulation or otherwise upon the Company, Policy Owner,
Nominee or Claimant.
37
List of Approved Hospitals applicable under
Family Health Care Benefit/ Family Healthcare Super Benefit/ Family Healthcare Super Benefit
+ Overseas Treatment and Premier Health Benefit
38
Name of the Hospital (Alpha wise) Address
53