Afrizal Ghiffari Annisa Nurul Jannah

Andi Dwi Putra Ramadhan Muh. Kenzul Muttaqin

In today's interconnected world, reaching out to
a diverse audience is becoming increasingly
common, yet it presents unique challenges.
Whether we're hosting a virtual or in-person
seminar, effectively engaging an international
audience requires careful planning, cultural
sensitivity, and innovative strategies.
Skills on Builiding
Relationship with
Audiences
 Building Rapport
Building rapport is an essential international competence. A
psychometric tool for developing intercultural competence, defines individuals
with this competence as people who:
A. Develop connectins on a personal as well as professional level
B. Are able to establish trust in different ways
C. Show warmth and attentiveness when building relationships
D. Choose behaviours that are comfortable for international partners
E. Build a sense of ‘we’
 How presenters can build this sense of ‘we’?

First Contacts
Tips to manage first contacts effectively:
1. Welcome Positively
2. Be curious – ask questions
3. Show knowledge
4. Build a bond by finding common points
 How presenters can build this sense of ‘we’?

Rapport-building Styles
Communication experts have identified two important rapport-
building styles;
1. The reactive style
2. The proactive style
 Making Things Interesting
Strategies to develop interest and F. Using strong words and facts
engagement: G. Asking rhetorical questions
A. Using ‘we’ H. Contrasting time frames
B. Integrating relevant, personal I. Employing irony
anecdotes J. Engaging people with the use of
C. Simplifying names
D. Creating a sense of urgency
E. Making impacts tangible and
personal
 How to Influence People
Influencing Strategies: I. Demonstrating Self-confidence
A. Building Trust J. Transmitting Optimism
B. Employing Logic
C. Meeting Needs
D. Stressing the Relationship
E. Creating Personal Impact
F. Focusing Assertively
G. Being Explicit
H. Focusing on the Future
 How to develop an influencing plan?
Step 1; Select which strategy to use according to
the audience and context.
Step 2: Note down what to say and do to achieve
influence with each technique.
 Storytelling
There are two story-telling
techniques:
1. The Personal Anecdote types; 2. The Fantasy Story types:
• An insight into personal • Do it at the right time
values • Create a scenario
• A learning experience • Narrate with Passion
• A moment of confusion • Build to a climax
• A tale of persistence
 Let’s get Interactive
Planning Interactivity
Presenters face three big questions when planning interactive audience activities:
1. WHEN – fun activities are very useful when we want to build a positive climate
2. WHO – the presenter has to decide on numbers for the activity. Should the
activity focus on one individual, pair work or involve smaller sub-groups the
whole audience?
3. WHAT – presenters have to consider two issues:
• the style of the task
• How to exploit the results of the group work.
Some Activities to Try in Presentations

Who am I? What do you think?

Group Dynamics And the winner is…

 Five Turn-offs for Audiences:

Tasks which are too Tasks which are Tasks which are too
difficult irrelevant childish

Tasks which are Tasks which require too

focused too closely much time for the
on sensitive topics briefing and debriefing
Thank You