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BUSINESS NEWS LESSONS

Meaningless meetings: the best way to


get nothing done
1 Warmer

a. Discuss the questions.

1. What are some characteristics of your most productive meetings?

2. How can meetings be made more efficient and worthwhile?

3. What are the best alternatives to meetings?

b. Skim the article and choose the main idea.

1. Why meetings remain the best way to reach consensus in large enterprises

2. Your ultimate guide to making meetings more productive for all attendees

3. The attempts of several companies to reduce the ‘wasted’ time spent in meetings

2 Key words

a. Read the definitions and find key words in the article that match them.
Check your answers and your understanding of how the words are used by using the same
word to complete the example sentences. You may have to change the form of the word.
Then read the complete article to see how each of the key words is used in context.

bloat bluff cull epiphany equate equivalent ingrained


peer purge reappraise recurring ruthlessness stagger veer

1. an action to remove something unpleasant

The organisation’s main mission is to the planet of plastic pollutants.

2. be the same as something

Investing in a health campaign does not to a change in behaviour.

3. deliberately give a false idea to someone about what you intend to do or about the facts

of a situation, especially in order to gain an advantage


Advanced

They say that they’re going to pull out of the deal, but I think they’re just

to negotiate better terms.

4. the action of getting rid of something

As the virus spread, the government considered a squirrel .


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5. walk in an uncontrolled way, as if you are going to fall over

The paramedics were called after he out of his seat and collapsed on

the floor.

6. suddenly move in a different direction

The chairperson will interrupt anyone whose comments off topic.

7. happening again, especially several times

We are considering cancelling our Monday meeting.

8. with the same size, value, importance, or meaning as something else

We project returns for both initiatives, so we haven’t made a

final decision.

9. the action of becoming larger

60% of the board voted to streamline internal processes and cut admin

10. a moment when you suddenly realise or understand something important

She had an when visiting a client: her own company should also

introduce office sleep pods!

11. describing an attitude, belief, or habit that has existed for a long time and cannot easily be

changed

The idea of longer working hours reflecting your professional commitment is an

idea that workers have been fed for decades.

12. consider something such as an attitude, a situation, or a judgement again


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A focus group has revealed that consumers are what’s important to

them when making a purchase.


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13. the willingness to make other people suffer so that you can achieve your aims

She was unpopular because of her , but she did not care; she was

determined to succeed no matter what.

14. someone who belongs to the same social or professional group as another person

Many people choose to go to conferences so they can network and learn from their

who have faced similar challenges.


Advanced

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BUSINESS NEWS LESSONS

The great meeting bloat deserves this


Shopify purge
OUR PANDEMIC WORKING PATTERNS HAVE RAISED THE NUMBER OF GATHERINGS IN WHICH NOTHING
IS ACHIEVED

BY EMMA JACOBS

1 One of the problems with New Year’s resolutions is that directors and above across the enterprise
that bosses have them too. How many workers, still (a population of about 500) “collectively spent more
adjusting to a mince-pieless breakfast, warily log than 57,000 hours per year in recurring meetings.
on to their laptops at the start of the year? Yet one That’s the equivalent of six and a half years.”
announcement this week by Shopify, the Canadian
ecommerce platform, seemed to stir an enthusiastic 5 That was before the pandemic. Remote working has
response: namely, a meeting purge. triggered further bloat. Last year, Microsoft said that
for the average Teams user, the number of meetings
2 Kaz Nejatian, its chief operating officer, tweeted the per week had risen 153 per cent globally since
new rule, “Meetings are a bug. Today, we shipped lockdowns were imposed. “The strain is clear,” the
a fix to this bug at @Shopify. To start 2023, we’re tech company said. “In an average week, 42 per cent
cancelling all Shopify meetings with more than two of participants multitask during meetings by actively
people. Let’s give people back their maker time. sending an email or ping – and that doesn’t include
Companies are for builders. Not managers.” He practices like reading incoming emails and pings,
also banned meetings on Wednesdays and ruled working in non-meeting files, or web activity.”
that those for 50 or more people could only be
held between 11 and 5 on Thursdays. In a memo 6 Last year, I spoke to employees at companies
to staff, Nejatian explained: “Shopify is planning participating in the four-day week trial, which offered
to delete nearly 10,000 events, which equates to staff 100 per cent of pay for 80 per cent of working
approximately 76,500+ hours of meetings.” week with no reduction in output. For many, the
obvious efficiency saving was meetings. One art
3 People love productivity hacks and never more so than director at a games company in London reduced the
those applied to meetings. A few years ago, Jeff Bezos time he spent in meetings by half, and would later listen
made waves with his two-pizza rule, which meant that to recordings of them while doing other tasks such as
meetings should only be attended by the number of admin. Another told me, “Quite often I’d invite people
people who could eat two pizzas. The Amazon founder because I feel like they’d get upset if they were not at
also banned PowerPoint and insisted on starting the meeting.” It was an epiphany. He was “inviting that
all meetings in silence so attendees could read a person for the wrong reason”. The disruption to their
preparatory memo providing the agenda because he ingrained work practices helped them reappraise their
was tired of ill-prepared executives bluffing. routines and become more productive.

4 Meeting culls are also popular. No one leaves school 7 But others voiced concerns about the effects of too
hoping to make a career staggering from the 10am much meeting ruthlessness, such as the loss of
gathering to the 11am gathering, after all. But for sociability and exposure to new ideas. One worried
many white-collar workers, too many days are lost that it cut down the opportunities for younger workers
to such pointless events, veering off agenda (if there to learn from their older peers, or indeed give
Advanced

even is one) with the result that they spend nights fresh perspectives.
or weekends catching up with their actual work.
8 So, yes, cut the meetings. Apply rigour. Create
One business consultant undertook an inventory
opportunities to focus on work. But don’t be surprised
at a global consumer products company and found
by unintended consequences.

Emma Jacobs, 04 January, 2023.


© The Financial Times.
All rights reserved.
Articles republished from the Financial Times.
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3 Understanding the article

a. Write the main idea of the paragraphs in the table below.

Paragraph Main idea


1

4 Business language – collocations

a. Complete the collocations with verbs from the article.

1. an enthusiastic response

2. a bug

3. off agenda

4. an inventory

5. a lockdown

6. more productive

7. concerns
Advanced

8. fresh perspective
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b. Paraphrase the sentences using phrases from Activity 4a.

1. They wanted to have a monthly meeting where all employees could express their worries.

2. Most customers reacted positively to the new design.

3. We first took stock of the ways in which time was wasted.

4. The government mandated that everyone remain in isolation.

5. You can get more done if you stop multitasking.

6. As usual, Bill went off on a tangent and had to be interrupted.

7. There was a glitch in the system, but it was solved quickly.

8. They wanted to hire someone young to provide a new point of view on customer wants.

5 Discussion

a. Discuss the following statements.

• “Meetings are a nuisance. Give people back their time for more important things!”

• “Meetings attended by fewer people are more productive. Meetings should be limited to
three attendees.”

• “At least one day a week should be utterly meeting-free.”

• “Meetings are a space where fresh perspectives can be shared and people should be encouraged
to socialise.”

6 Wider business theme – participating in a meeting

a. Develop new policies for meetings in your team, department, or company. Consider the
following ideas.

1. In what circumstances is a meeting justified?

2. Which days are meetings allowed?

3. How short/long should a meeting be?


Advanced

4. How many people should attend a meeting?

5. How should a meeting be run/chaired?

6. When should a meeting be cancelled?

7. When should an email (or alternative) replace a meeting?

8. What other rules should be followed?


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b. Have a meeting to discuss your proposals. Keep minutes that summarise your partners’ ideas.
Follow the proposed policies as much as possible.

Useful language

On the agenda today …

First of all, … Secondly, … Finally, …

Do you mind if I ask you … ?

If I may, I would like to add …

Any other thoughts?

Evie, do you have anything to say about … ?

What are your thoughts on this?

Actually, I think Zander is right.

Speaking as a manager, …

Let’s return to …

Continuing where we left off, …

Now let’s move on to …

Let’s wrap up with …


Advanced

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