Professional Documents
Culture Documents
Housekeeping TRB
Housekeeping TRB
3.1.1 Integrating
personal
3.Practice objectives with
Career organizational
Professionalis goals
m
3.1.2 Setting and 1.1.2Integrate the
meeting work organization’s
priorities infection control
policy and
3.1.3 procedure into the
Maintaining work
professional
growth and 1.1.3 Monitor
development infection control
performance and
4.1.1 Identifying implement
hazards and risks improvements in
practices.
4.1.2 Evaluating
hazards and risks 2.1.1 Plan and
4.Practice 2. Observe respond to
Occupational 4.1.3 Controlling workplace emergencies
Health and hazards and risks hygiene
Safety procedures 2.1.2 Report and
Procedures 4.1.4Maintaining review incidents
occupational
health and safety
(OHS)
awareness 3.1.1 Assess the
3. Perform situation
computer
operations 3.1.2 Apply basic
COMMON COMPETENCIES first aid
LEARNIN TASK/ACTIVITY DATE INSTRUCTOR techniques
G REQUIRED ACCOMPLISHE S REMARKS
OUTCOM D 3.1.3Communicat
E e details of
1.Develop 1.1.1 Provide incident/event
and update information to the
Industry work group and 4. Perform 4.1.1
knowledge policies and workplace Communicate
procedure.
and safety appropriately with 1.3. Distinguish
practices patients procedures in
conducting room
4.1.2 Establish check, turn down
and maintain good service and make
interpersonal up of beds
relationship with 1.1.4
patients demonstrate
proper handling
4.1.3 Act in of guest request
respectful manner in housekeeping
at all times and following
the hotel safety
4.1.4 Evaluate and security
own work to standards
maintain high
standard of 2.1. Set up
costumer services. equipment and
2. Clean and trolleys
prepare
rooms for 2.1.2 Access
incoming rooms for
CORE COMPETENCIES guests servicing
6.3 How to
handle guest
who arrived in
the hotel with the
signs of
intoxication