LETTER WRITING PRACTICE: LAYOUT AND

CONTENT
FORMAL vs. INFORMAL
John Phillips is telling his PA to write various letters. Change his instructions into
an acceptable form for business correspondence. Each sentence has been started
for you.
1. “Tell Rockfords that the consignment must be delivered before the
end of September.”---- It is essential____________________
2. “Ask Schmidt to send us their catalogue and a price list.”--- Could
you________?
3. “We’re going to give them a big order, so find out if they allow
quantity discounts.”---As we intend to place a substantial
________________
4. “If they can’t delivered the goods before Friday, tell Larousse to
email us?---- Please could you_____________________
5. “It would be a lot of help if they could send some samples.”--- We
would appreciate__________________________
6. “Say we’d like to Andover to send someone here to
give us an estimate.”--- We would be grateful if
_________________
7. “Say we’d like to see a demonstration of both
models.”---- We would be interested________________
8. “Find out if Weston’s will let us have twenty units on
approval.”– Would you be___________
9. “Say our suppliers generally let us settle by monthly
statement.”
As a rule_________
Polite requests
1. I was wondering if you could..
2. I(we) would be grateful if you could..
3. It is essential that (present tense)….
4. Please could you…?
5. I(we) would appreciate it if you could..
6. Would you be able to…?
7. We would be interested in…….
8. We would like to know if
Formal/ Neutral VS. Informal
h
Common Types of
Discounts from Manufacturers
and Distributors

Discounts from
Manufacturers and Distributors

Cash Trade Quantity

Discounts Discount Discount
s s
Promotio
nal Seasonal
Discount Discount
s s
Common Types of Discounts
A 1______discount: an amount taken off the usual selling
price of goods when they are paid for by cheque or cash.
2________discounts: an amount taken off the usual selling
price of goods when they are sold by a manufacturer or a
wholesaler to a retailer
3 ________discounts an amount taken off the usual
selling price of goods because the buyer is purchasing
a large quantity.
Sellers offer 4 _________discounts to encourage
buyers to purchase goods long before the actual
consumer buying season.
5 _________discounts are given to businesses that
agree to advertise or promote a manufacturer's
products.
We would 1.______it if you could send us some
Appreciate

samples. If they are of the 2.______we require,

Standard

we will place a 3.______order.

Substantila

We would like to know if you 4._____any trade Offer

discount.
We would 5._______a quantity discount in
Expect

addition to a 20% trade discount 6. _____net list Off

prices.
If these conditions interest you, you can
7._____orders of over 500 garments at one time.
Meet

As we intend to place a substantial order, we

would like to know what quantity discounts
you 8.______.
Allow