INFORMATION REGARDING GRIEVANCE REDRESSAL MECHANISM

Dear Investor,

In case of any grievance / complaint against IIFL Securities Limited, please contact:

Contact details Name of the Contact person Email id Telephone no.

Customer Service Mr. Dharmendra Narang For general queries 022-40071000

department
cs@iifl.com

For Broking grievances / complaints

customergrievances@iifl.com

For DP grievances / complaints

dpgrievances@iifl.com

Compliance officer – Mr. Prasad Umarale complianceofficer@iifl.com 022-62727000

Stock Broking,
Commodity Broking
and Depository
Services

Chief Executive Officer Mr. Sandeep Bhardwaj ceobroking@iifl.com 022-42499000

If not satisfied with the response, you may contact the concerned Stock Exchange(s) at the following:

Exchange Web address Contact no. Email id

NSE www.nseindia.com 022-25405258-60/125 nseiscmumbai@nse.co.in

BSE www.bseindia.com 022-22721233-34 is@bseindia.com

MCX www.mcxindia.com 022-66494070 grievance@mcxindia.com

NCDEX www.ncdex.com 022-66404789 askus@ncdex.com

CDSL www.cdslindia.com 022-23058658 durgeshg@cdslindia.com

NSDL www.nsdl.co.in 022-24994200 relations@nsdl.co.in

You can also lodge your grievances with SEBI at http://scores.gov.in. For any queries, feedback or
assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.