Training plan

Training Topic Target Training Method Trainer Scheduled Evaluation Method Notes
Audience Date
Implementation of 5S in All employees Work Quality manager 20 Feb 2024 Observation, Knowledge Training done
workstations station/classroom Check in all dept.

Quality Management All Employees Classroom Training Internal Quality 22 April 2024 Pre/post-test, Feedback
Principles Manager Survey

Understanding ISO Relevant Workshop/Seminar External 15 Sep 2024 Quiz, Practical Exercises
9001:2015 Requirements Department Consultant
Heads

Internal Auditing Quality Classroom Training External Training 25 Sep 2024 Mock Audits, Assessment
Assurance Provider
Team

Document Control Administrative On-the-Job Training Internal Trainer 2 October 2024 Observation, Knowledge
Procedures Staff Check

Customer Focus and Customer Classroom Training Internal Trainer 12 Nov 2024 Scenario-based Assessment
Satisfaction Service Team

Continual Improvement Operations Classroom Training Internal Trainer 7 Dec 2024 Group Activities, Feedback
Techniques Team