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Improving Audit Quality With Data Analytic Visualizations - The Importance of Spatial Abilities and Feedback in Anomaly Identification.
Improving Audit Quality With Data Analytic Visualizations - The Importance of Spatial Abilities and Feedback in Anomaly Identification.
Marc Eulerich
University of Duisburg-Essen
David A. Wood
Brigham Young University
SYNOPSIS: Public accounting firms and internal audit departments are implementing data analytics to enhance
effectiveness and efficiency; however, there is a shortage of professionals with data analysis skills and the ability to
derive meaningful insights. We conducted a quasiexperiment to examine whether and how individuals’ spatial
abilities and types of feedback are related to anomaly identification performance. We predict and find that those with
higher spatial abilities choose better visualizations and, in turn, are more accurate at anomaly identification. Auditors
with lower spatial abilities can choose better visualizations and more accurately identify anomalies when they are
provided task property feedback (i.e., feedback about the process) rather than outcome feedback or no feedback.
Finally, a combination of high spatial abilities and task property feedback significantly reduces the number of false
positive anomalies identified for all auditors. Our findings suggest practitioners should consider measuring spatial
abilities during recruitment and when assigning visualization tasks.
Keywords: data analytics; data visualizations; task property feedback; spatial abilities; anomalies.
D tions, enhancing efficiency and effectiveness (e.g., PwC 2015; Earley 2015; Ernst & Young LLP (EY) 2018;
Business-Higher Education Forum and PwC (BHEF and PwC) 2017; Austin, Carpenter, Christ, and Nielson
2021; Eulerich, Masli, Pickerd, and Wood 2023). However, these tools are not effective unless professionals possess the
necessary skills to effectively utilize the tools (e.g., Appelbaum, Kogan, and Vasarhelyi 2017; Richardson and Watson
2021), including auditors who effectively visualize and comprehend patterns in data (A. Rose, J. Rose, Sanderson, and
Thibodeau 2017). This paper explores limitations faced by auditors when choosing and using data visualizations to ana-
lyze data and tests a way to improve performance and, thus, audit quality.
We thank Uday Murthy, Kristina Demek, Hilda Carrillo, and Juliana Kralik for helpful comments and advice during the early stages of this paper.
We thank Linda Myers, Tina Carpenter, doctoral student participants at the 2019 Deloitte Consortium, attendees of the 2019 Florida Behavioral
Accounting Research Symposium, attendees of the 2019 AIS Midyear Meeting, and workshop participants at University of Richmond and The
University of Tampa for the helpful presentation feedback.
Becca N. Baaske, The University of Tampa, Sykes College of Business, Department of Accounting, Tampa, FL, USA; Marc Eulerich, University of
Duisburg-Essen, Mercator School of Management, Department of Accounting and Finance, Duisburg, Germany; David A. Wood, Brigham Young
University, BYU Marriott School of Business, School of Accountancy, Provo, UT, USA.
Supplemental materials are available online, as linked in the text.
Editor’s note: Accepted by Vernon J. Richardson, under the Senior Editorship of D. Scott Showalter.
1
2 Baaske, Eulerich, and Wood
Using the extended cognitive fit model, we emphasize the significance of user characteristics in establishing the fit
between anomaly tasks and data visualizations, particularly when choosing visualizations and using them to detect a pat-
tern or anomaly.1 Given that spatial abilities are pivotal for success in science, technology, engineering, and mathematics
(STEM) disciplines (Wai, Lubinski, and Benbow 2009), they might have an increasingly vital role in accounting due to
the growing use of data visualizations in practice (Austin et al. 2021).2 Specifically, our study examines how spatial abili-
ties and feedback impact visualization choices and anomaly identification. Spatial abilities are defined as an individual’s
capacity to identify and understand patterns in visual stimuli and manipulate visual patterns (Anderson 2005; Bonner
2008). We predict that that those with higher spatial abilities will be better at mentally configuring a fit between the anom-
aly task and the visualization type and that they will also be better at visualizing anomalies within the data.
1
We define an anomaly as an unexpected or unusual observation or pattern in the data visualization.
2
We validated the relevance of visualization to accounting practice through personal contacts at all Big 4 firms as well as several large internal audit
functions. All practitioners explained that visualizations have become an important element to their data analytic activities.
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Improving Audit Quality with Data Analytic Visualizations: The Importance of Spatial Abilities and Feedback 3
auditors identify high-risk areas, internal control weaknesses, or process inefficiencies (Vasarhelyi 2013; Brown-Liburd, Issa,
and Lombardi 2015; Austin et al. 2021; Jans and Eulerich 2022; Emett, Eulerich, Lovejoy, Summers, and Wood 2023).
Many of the implemented data analytic tools have both a data visualization and interactive component (Dilla et al.
2010; BHEF and PwC 2017; Austin et al. 2021). For instance, auditors can choose how to sort, filter, and disaggregate
the data with various graphs giving them many options for visualizing the full population of a dataset. Then, auditors
can use the chosen visualization to identify anomalies and focus on areas of concern (Chang and Luo 2021; Brown-
Liburd et al. 2015). The helpfulness of a visualization in facilitating pattern recognition depends on various task charac-
teristics (Dilla et al. 2010). Consistent with this notion, cognitive fit theory posits that a “fit” between the way informa-
tion is presented (e.g., the way data is presented with a visualization) and task characteristics (i.e., the type of anomaly
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TABLE 1
Demographic Information
Number Percent
Female
Low spatial 39 52.7
High spatial 27 35.5
Total 66 44.0
Male
Low spatial 35 47.3
High spatial 49 64.5
Total 84 56.0
The table presents demographic data for the 150 participants, each split by low spatial abilities (n ¼ 74) and high spatial abilities (n ¼ 76).
H2: Individuals who receive task property feedback will be more likely to choose a superior visualization for
identifying anomalies and, in turn, will be more accurate at identifying anomalies than individuals who
receive no feedback or receive outcome feedback.
H3: The effectiveness of task property feedback on visualization choice quality and anomaly identification will be
more pronounced for individuals with lower spatial abilities compared to those with higher spatial abilities.
Participants
We sampled 150 participants, comprising 88 accounting students and 62 internal audit professionals. Table 1
provides descriptive information about the participants. The students had prior training with interactive data visu-
alization tools. The use of student participants is appropriate, as companies and audit firms are expecting incom-
ing staff to fill a new role where they will use data visualization tools to identify risky patterns or anomalies in
3
We received exempt status from the Institute Review Board (IRB) for using human subjects in this study.
4
We acknowledge the limitation (i.e., lack of randomization) of using measured variables instead of manipulated variables, but prior research supports
the use of measured variables in certain circumstances (e.g., Gaynor, McDaniel, and Neal 2006; Libby, Nelson, and Bloomfield 2002). In this study,
we examine individual abilities, which, by definition, are inherent to the person and not easily manipulated.
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Improving Audit Quality with Data Analytic Visualizations: The Importance of Spatial Abilities and Feedback 5
underlying data (PwC 2015). The experienced internal auditors came from a national chapter of professional inter-
nal auditors.
Experimental Task
Participants completed the experimental task via Qualtrics. First, participants completed the spatial aptitude test to
capture their inherent spatial abilities (discussed subsequently). Then, participants began round one of the anomaly iden-
tification tasks. For the anomaly identification tasks, participants were asked to identify various anomalies and were
provided the choice of four visualizations for each of three anomaly tasks: composition (i.e., trend analysis), compari-
Independent Variables
We measure Spatial abilities using the spatial aptitude test. This test5 makes use of short-term memory to determine
the individual’s ability to acquire patterns of data and mentally manipulate a figure or pattern (Swink and Speier 1999).
Participants must mentally rotate an object or visualize a folded version of the object without doing so physically. They
answer multiple choice questions to identify how the figure or pattern would look based on the rotation or fold. We cal-
culate Spatial abilities as the proportion of correct responses divided by eight, the total number of questions.
We manipulate Feedback type on three levels between participants. In the first round of the experiment, participants
receive either no feedback, outcome feedback, or task property feedback. In the no feedback condition, participants move
from question to question without any information regarding their response. In the outcome feedback condition, partici-
pants are told whether their response was correct or incorrect, including information indicating the true seeded anomalies.
In the task property feedback condition, participants receive information regarding the superior visualization for the specific
anomaly task and where they could have looked on the visualization to identify the true seeded anomalies.6
Dependent Variables
Anomaly identification performance is measured using scores for Visualization choice quality, True positive rate,
and Positive predictive rate from round two. The overall number of superior visualizations7 chosen serves as an indicator
of Visualization choice quality. There is one superior visualization for each of the three anomaly questions in round two.
As such, the score for Visualization choice quality can range from zero to three. The True positive rate is a measure of
the number of correct anomalies identified divided by the six total seeded anomalies. The Positive predictive rate is a
measure of the number of correct anomalies identified divided by the total number of anomalies identified (including
false positives). We also separately measure the number of incorrect anomalies identified for a supplemental analysis of
false positives.
5
The spatial aptitude test can be found at https://www.aptitude-test.com/free-aptitude-test/simulated-spatial-ability/
6
Examples of the task property feedback are available in the Online Appendix.
7
The superior visualizations are determined by published chart suggestions based on the type of anomaly task (Abela 2006; Severino n.d.) and agree
with other sources suggesting what charts are best for which purposes (Romney, Steinbart, Summers, and Wood 2021). The superior visualization is
a line graph for the composition anomaly task, a bar graph for the comparison task, and a scatter plot for the relationship anomaly task. A bubble
chart is also provided for each task.
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IV. RESULTS
Overall, 91.3 percent of participants responded correctly to the manipulation check questions based on their condi-
tion, with no statistically significant difference in the percentage of those who answered correctly across different feed-
back type conditions. Results do not qualitatively differ when those participants who failed the manipulation checks are
excluded from the analyses; thus, we include them in our analyses.
We provide descriptive statistics for each dependent variable, by condition, in Table 2. Whereas Table 2 splits
groups into low and high spatial abilities using a median split, all analyses are performed on the continuous Spatial abili-
ties variable. As our hypotheses make a prediction based on processes, we use path analyses to test each of them. We
TABLE 2
Descriptive Statistics for Dependent Variables
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Improving Audit Quality with Data Analytic Visualizations: The Importance of Spatial Abilities and Feedback 7
FIGURE 1
Tests of H1
Panel A: Shown are Conditional Mediating Effects of X (Spatial abilities) on Y (True positive rate)
Spatial abilities is a continuous variable based on the spatial aptitude test scores. For Panel A, the overall model is significant (R2 ¼ 0.20, F(3, 146) ¼
12.44, p < 0.001). The direct effect of Spatial abilities on the True positive rate is significant (coefficient +0.32, 90 percent confidence interval (CI) ¼
+0.17; +0.48), as well as the indirect effect as indicated by the bootstrapped intervals (coefficient +0.05, 90 percent CI ¼ +0.00; +0.11). For Panel B,
the overall model is significant (R2 ¼ 0.13, F(3, 146) ¼ 7.38, p < 0.001). The direct effect of Spatial abilities on the Positive predictive rate is significant
(coefficient +0.45, 90 percent CI ¼ +0.25; +0.64), as well as the indirect effect as indicated by the bootstrapped intervals (coefficient +0.03, 90 percent
CI ¼ 0.00; +0.09). p-values are one-tailed when a directional prediction is made, and the results are consistent with that prediction.
mediators in the Online Appendix (i.e., using MANCOVAs and ANCOVAs). The results and inferences are similar
with both testing techniques.
Figure 1 reports the results of the mediation analysis to test H1. This analysis is performed using the Hayes
PROCESS model 4 (Hayes 2017). As shown in Figure 1, Panel A (Panel B), there is a significant (marginally significant)
indirect effect of Spatial abilities on the True positive rate (Positive predictive rate), through Visualization choice quality
as the mediator. There is also a statistically significant main effect of Spatial abilities on both the True positive rate and
the Positive predictive rate (p-values < 0.001). These results support H1 that individuals with higher spatial abilities are
more accurate at identifying anomalies, in part, because of their ability to better select the most appropriate visualiza-
tion type for the task.
Figure 2 reports the results of our test for H2 with a mediation analysis performed using the Hayes PROCESS
model 4 (Hayes 2017) with feedback type coded as 0 for no feedback, 1 for outcome feedback, and 2 for task property
feedback. The results in Figure 2, Panel A indicate that there is a significant, positive effect of Feedback type on the True
positive rate, through Visualization choice quality as the mediator, as hypothesized. We provide discussion about the neg-
ative main effect after testing H3 below. The results shown in Figure 2, Panel B indicate there is also a significant indi-
rect and positive effect of Feedback type on the Positive predictive rate, through Visualization choice quality as the
mediator. These results support H2 that task property feedback results in more accurate identification of anomalies due
to the selection of more appropriate visualization types for the task.
Results testing H3 are reported in Figures 3 and 4. We use the moderated-mediation Hayes PROCESS model
8 (Hayes 2017) for testing. As shown in Figures 3 and 4, the interaction between Spatial abilities and Feedback type on
Visualization choice quality is significant (p ¼ 0.049), but the interaction of the direct effect on the True positive rate is
insignificant (p ¼ 0.429). Therefore, the hypothesized interaction in H3 is partially supported. Figure 3, Panels A and B
indicates that individuals with higher spatial abilities are better at choosing superior visualizations when they receive no
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8 Baaske, Eulerich, and Wood
FIGURE 2
Tests of H2
Panel A: Conditional Mediating Effects of X on Y (True positive rate)
Feedback type is dummy coded with a 0 for no feedback, 1 for outcome feedback, and 2 for task property feedback. For Panel A, the overall
model is significant (R2 ¼ 0.41, F(3, 146) ¼ 9.72, p < 0.001). The direct effect of feedback type on the True positive rate is negative and significant
(coefficient 0.05, 90% CI ¼ 0.09; 0.01), whereas the indirect effect of feedback type on the True positive rate is positive and significant (coeffi-
cient +0.02, 90% CI ¼ +0.01; +0.04). For Panel B, the overall model is significant (R2 ¼ 0.05, F(3, 146) ¼ 2.41, p < 0.070). The direct effect of
feedback type on the Positive predictive rate is insignificant (coefficient +0.02, 90% CI ¼ 0.03; +0.07); however, the indirect effect is significant
as indicated by the bootstrapped intervals (coefficient +0.01, 90% CI ¼ +0.00; +0.03). p-values are one-tailed when a directional prediction is
made, and the results are consistent with that prediction.
feedback (coefficient +1.33, p ¼ 0.005) or when they receive outcome feedback (coefficient +0.69, p ¼ 0.017). However,
as shown in Figure 3, Panel C, when individuals receive task property feedback, the relationship between Spatial abilities
and Visualization choice quality is insignificant (coefficient +0.06, p ¼ 0.451). This finding suggests that task property
feedback levels the playing field for individuals with varying spatial abilities, enabling them to make comparable visuali-
zation choices and, in turn, improving anomaly identification. However, even when individuals receive task property
feedback, there is still a significant and positive direct effect between Spatial abilities and the True positive rate
(coefficient +0.30, p ¼ 0.016), indicating that the spatial advantage is not entirely negated by the task property feedback
or improved visualization choices.
Similarly, Figure 4, Panel A indicates that individuals who have lower spatial abilities are better at choosing supe-
rior visualizations when they receive task property feedback compared to outcome feedback or no feedback (coefficient
+0.35, p < 0.001). However, the significance of task property feedback on Visualization choice quality is eliminated
when individuals have inherently higher spatial abilities, as shown in Panel C (coefficient +0.11, p ¼ 0.162).8 This find-
ing suggests that those with higher spatial abilities can make good visualization choices, so the need for task property
feedback is reduced. However, the Feedback type and True positive rate relationship is only partially mediated by
Visualization choice quality, and there is additionally a significant and negative direct effect, shown in Figure 2, Panel A
(coefficient 20.05, p ¼ 0.017). Further analysis (untabulated) indicates that this negative relationship is driven by the
comparison of the task property feedback and no feedback levels of the multicategorical variable (coefficient 20.11, p ¼
0.044). This result suggests that the helpfulness of task property feedback occurs when it improves individuals’ visualiza-
tion choices, whereas, when it does not improve visualization choices (such as when individuals have higher spatial
8
The results (untabulated) for both analyses are consistent when using the Positive predictive rate in the moderated-mediation analysis.
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Improving Audit Quality with Data Analytic Visualizations: The Importance of Spatial Abilities and Feedback 9
FIGURE 3
Tests of H3—Feedback Type as Moderator
Panel A: Conditional Effects of X on Y at the Values of the Moderator: No Feedback
Panel C: Conditional Effects of X on Y at the Values of the Moderator: Task Property Feedback
Feedback type is dummy coded with a 0 for no feedback, 1 for outcome feedback, and 2 for task property feedback. The overall model is signifi-
cant (R2 ¼ 0.23, F(5, 144) ¼ 8.59, p < 0.001). The direct effect of Spatial abilities on the True positive rate is positive and significant (Panel A:
coefficient +0.34, 90 percent CI ¼ +0.09; +0.59; Panel B: coefficient +0.32, 90 percent CI ¼ +0.17; +0.48; Panel C: coefficient +0.30, 90 percent
CI ¼ +0.07; +0.53). The indirect effect of Spatial abilities on the True positive rate is also positive and significant for Panels A and B (Panel A:
coefficient +0.11, 90 percent CI ¼ +0.02; +0.22; Panel B: coefficient +0.06, 90 percent CI ¼ +0.01; +0.13; Panel C: coefficient +0.01, 90 percent
CI ¼ 0.07; +0.10). p-values are one-tailed when a directional prediction is made, and the results are consistent with that prediction.
abilities), it can have a detrimental effect on their subsequent anomaly identification. As we do not have a data-driven
explanation for this finding, we encourage future research to study this. One possible explanation is that individuals with
higher spatial abilities can already make good visualization choices such that the specific type of task property feedback
we provide causes them to question their initial approach, worsening performance.
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FIGURE 4
Tests of H3—Spatial Abilities as Moderator
Panel A: Conditional Effects of X on Y at the Values of the Moderator: 0.50 Spatial abilities
Panel C: Conditional Effects of X on Y at the Values of the Moderator: 0.88 Spatial abilities
Feedback type is dummy coded with a 0 for no feedback, 1 for outcome feedback, and 2 for task property feedback. The overall model is signifi-
cant (R2 ¼ 0.23, F(5, 144) ¼ 8.59, p < 0.001). The direct effect of Spatial abilities on feedback type is negative and significant for Panel B and
Panel C (Panel A: coefficient 0.05, 90 percent CI ¼ 0.10; +0.01; Panel B: coefficient 0.05, 90 percent CI ¼ 0.09; 0.01; Panel C: coefficient
0.05, 90 percent CI ¼ 0.11; 0.00). The indirect effect of feedback type on the True positive rate is positive and significant for Panels A and B
(Panel A: coefficient +0.03, 90 percent CI ¼ +0.01; +0.05; Panel B: coefficient +0.02, 90 percent CI ¼ +0.00; +0.03; Panel C: coefficient +0.01,
90 percent CI ¼ 0.01; +0.03). p-values are one-tailed when a directional prediction is made, and the results are consistent with that prediction.
We conduct additional supplemental analyses and report the results in the Online Appendix. For brevity, we sum-
marize those findings as follows:
1. Accounting students and professional participants did not significantly differ in their ability to choose superior
visualizations for identifying anomalies.
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Improving Audit Quality with Data Analytic Visualizations: The Importance of Spatial Abilities and Feedback 11
2. Accounting/finance experience interacts with feedback type, showing that task property feedback is particu-
larly helpful for auditors with more experience.
3. Spatial abilities have a significant impact on visualization choice when combined with a high amount of
accounting/finance experience.
4. Superior visualization choices do not significantly affect the number of false positive anomalies identified.
However, the combination of high spatial abilities and feedback can reduce the number of false positive
anomalies.
5. Participants performed best in choosing visualizations for identifying composition anomalies and struggled for
comparison anomalies. They were better at identifying true positive anomalies for relationships compared to
comparisons.
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