Dream Interiors Made Possible

Full home interiors Modular kitchens and wardrobes Renovation services

THE FUTURE
OF DESIGN
IS HERE!
MEET LIVSPACE Who are we? 03
The complete interiors experience 04
Home design made easy 05
Everything interiors, in one place 06
How it works? 07
The Livspace Edge 10

BEAUTIFUL SPACES, Living rooms 15

PERSONALISED FOR YOU Bedrooms 17
Modular kitchens 19
Dining rooms 21
Modular wardrobes & storage 23
Bathrooms 25

OVER 15,000 Home interiors delivered in promised time 29

#LIVSPACEHOMES Livspace designed & delivered exactly what we wanted 31
An extremely pleasant experience with Livspace 33
The designers were patient and open to experimentation 35
Fabulous job with personalisation 39
The process was smooth and we love the new look 43
A seamless home design with Livspace 47

YOUR VISION, OUR EXECUTION Livspace Hub 53

Transparency in payments 55
Design now and pay later 57
What do I get with Livspace? 58
Grievance redressal 61
Livspace Warranty 62
Refer & earn ₹15,000 63
M E E T L I V S PAC E / 0 1
M E E T L I V S PA C E Our name is symbolic of trust; so leave all your
worries at the door and let us do all the heavy-lifting.
M E E T L I V S PAC E / 0 3

WHO ARE WE? We’re an end-to-end interiors platform bringing together award-winning
designers, service partners and brands to give the best home interiors
experience to our customers! From design to execution, we do
everything that it takes to convert your dream home into reality.

20,000+ 3,500+ 10 2
happy customers interior designers cities countries

Featured in
THE COMPLETE INTERIORS EXPERIENCE
From space plans to design, all the way to the installation of your home interiors; we’ll handle it all for you!

Modular kitchens and wardrobes

In every shape, size and finish. Mix and match modules to

create modular kitchens, wardrobes, storage and TV units.

Furniture and decor

Choose furniture, furnishings, decor and more from our vast

catalogue. With 2.5 lakh+ products, we’re India’s largest online
catalogue for home interiors.

On-site services

Quality workmanship for on-site services including renovation,

tiling, custom furniture, electrical rewiring, plumbing, flooring
and more!
M E E T L I V S PAC E / 0 5
HOME DESIGN MADE EASY
India’s only Full Home warranty
Enjoy up to 10-year warranty on modular
solutions & up to 1-year warranty on
on-site services including painting, false
ceiling, electrical and plumbing.
45-day installation*
Get speedy modular solutions with
project tracking and regular updates.
*45 days for non-membrane and non-PU
60 days for membrane and PU
One-stop shop
From design to execution, living rooms
to bedrooms, modular solutions to
on-site services, and catalogue products
to customised furniture – we’ll do it all
for you!
146 quality checks
With multiple quality checks at every
stage, we ensure all our products and
services are free from any material,
manufacturing and workmanship defects.
Personalised designs
Ergonomically designed interiors to
match your needs and give you
maximum comfort. Your home interiors
are tailor-made keeping your unique
taste in mind.
No hidden costs
No more worries about last minute cost
overruns. We ensure transparent pricing
with upfront quotes and zero hidden costs.
E V E RY T H I N G I N T E R I O R S , I N O N E P L A C E

Free quote False ceiling design Modular solutions

Terrace gardening
Personal designer Wall designs & painting

Site measurement Electrical & plumbing work Easy payments

Budget planning On-site carpentry Rigorous quality checks

Design concepts
Soft furnishing Trackable deliveries
& moodboards

Deep cleaning
Project management Furniture for all rooms
before handover

Demolition Decor & lighting and many more!

M E E T L I V S PAC E / 0 7

HOW IT WORKS

Meet your designer It all begins with a form

Let's get acquainted. The more we learn about you, the better we
can design your home.

Get free consultation

Talk to your Design Lead to get personalised designs and quotes
for your dream home.

Book Livspace Seal the deal with the booking amount*

Once you're happy with what we've proposed, book us.

Finalise your home design

It's time to deep dive into the nitty-gritty. Pick your favorite
materials and finishes.

Place the order Pay for orders*

Your project is divided into multiple orders and work begins at this stage.
 3
Work begins
Civil work begins on the site. Keep a tab of your project status on
'Livspace Hub'.

Execution Make balance payment before installation*

Manufacturing of orders in process and you're mid-way through
and installation
your project.

Installation
Orders get delivered on-site and installation happens as per design.

Move in Your dream home is now a reality! It's time to make new
memories! Do avail the free professional photoshoot session of
your #LivspaceHome.

*For detailed payment terms and schedule, see page 55

M E E T L I V S PAC E / 0 9
T H E L I V S PA C E Home interiors is always thought of as a tedious and tiresome
process, especially when you have to work with local contractors.
EDGE At Livspace, we're re-defining the home Interiors experience to
make it as hassle-free as possible for you.
M E E T L I V S PAC E / 1 1

Typical Experience 1 Livspace

A risky business A happy experience

Price • 45% hike between • No hidden costs

2
first quote & final cost • Price Match Guarantee

Convenience • Approx 27 market trips • One-stop shop for all

to find everything interior needs

Design • Cookie -cutter designs • Personalised designs

with 2D visuals with 3D visuals

Timelines • Unreliable timelines • 45-day installation 3

• No communication • Regular updates with
on updates/delays project tracking

Quality • Inferior materials used • Branded materials

to cut costs • 146 quality checks
• No quality checks • 100% in-house team
• Outsourced to small
contractors

Warranty • No warranty offered • Up to 10 - year warranty 4

for products or services • India’s first & only on-site
service warranty

After - sales • No after- sales support • Dedicated team for prompt

response & support
support

¹Internal research carried out with Praxis ² For modular solutions; in comparison with a branded player and for
exact scope | ³For kitchen, wardrobes and storage | ⁴For full scope, please
visit www.livspace.com/service.
 At Livspace, we offer personalized designs that
B E A U T I F U L S PA C E S ,
blend aesthetics with functional aspects to reflect
PERSONALISED your style and provide unmatched comfort!

FOR YOU
B E AU T I F U L S PAC E S / 1 5

LIVING ROOMS Scope of work

Make stellar first impressions
False ceiling Paint job Wall design

Furniture Soft furnishings Light & decor

+ more
Enjoy the comforts of contemporary living
B E AU T I F U L S PAC E S / 1 7

BEDROOMS Scope of work

Unwind, loosen up and relax
Flooring Renovation Electrical rewiring

On-site carpentry Light & decor Custom artwork

+ more
Earthy tones for peaceful vibes
B E AU T I F U L S PAC E S / 1 9

MODULAR KITCHENS Scope of work

Effortless, comfortable & beautiful
Cabinetry selection Electrical rewiring Appliances

Countertop On-site carpentry Wall cladding

+ more
Functional designs for an effortless experience
B E AU T I F U L S PAC E S / 2 1

DINING ROOMS Scope of work

Spaces that brew conversations
Flooring Wallpaper Furniture

On-site carpentry Soft furnishings Light & decor

+ more
Minimal and aesthetic designs
B E AU T I F U L S PAC E S / 2 3

M O D U L A R WA R D R O B E S Scope of work
& STORAGE
For a clutter-free life Module Woodwork Expert
selection installation

Customized Sliding On-site

furniture wardrobes Carpentry

+ more
Storage designed to fit your needs
B E AU T I F U L S PAC E S / 2 5

B AT H R O O M S Scope of work
Relax. Soak. Unwind
Flooring Plumbing Paint job

Tiling Electrical rewiring Bathroom fittings

+ more
High on design and functionality
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 It’s time to design yours!
OVER 15,000
# L I V S PA C E H O M E S Here’s what our clients have to say about their
home design journey.
OV E R 1 5 , 0 0 0 # L I V S PAC E H O M E S / 2 9

HOME INTERIORS DELIVERED

IN PROMISED TIME

Location: Gurugram
Budget: 5-7L*

This home is like a weekend getaway for us. We were

buzzing with the ideas Livspace shared with us. We
would gladly recommend them as they earnestly
designed our home interiors in the promised time.

Sonia Bhatia, Homeowner

* Price quoted is based on scope of work and year of project completion

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L I V S PA C E D E S I G N E D A N D D E L I V E R E D
E X A C T LY W H AT W E WA N T E D

Location: Pune
Budget: 5-7L*

We had a clear idea about what we wanted and our

designer ensured that he gave us exactly what we
aspired for. It was indeed a great experience with
Livspace!

Ankush Zanwar, Homeowner

* Price quoted is based on scope of work and year of project completion

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A N E X T R E M E LY P L E A S A N T E X P E R I E N C E
W I T H L I V S PA C E

Location: Bengaluru
Budget: 7-15L*

What impressed us about Livspace was the

promptness in sharing a plan. Our designer was very
patient and prepared a detailed presentation on how
we should design our home. We had an extremely
pleasant experience!

Nirmal, Homeowner

* Price quoted is based on scope of work and year of project completion

OV E R 1 5 , 0 0 0 # L I V S PAC E H O M E S / 3 5

T H E D E S I G N E R S W E R E PAT I E N T A N D
O P E N T O E X P E R I M E N TAT I O N

Location: Gurugram
Budget: 15-25L*

Livspace is a one-stop shop for interiors. The

designers were patient with our suggestions & open
to experimentation.

Prateek Vasishta, Homeowner

* Price quoted is based on scope of work and year of project completion

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FA B U LO U S J O B
W I T H P E R S O N A L I S AT I O N

Location: Noida
Budget: 15-25L*

I think our designer did a fabulous job with

personalisation. Right from the curtains to the
flooring, we love how everything came together.
We’re glad we chose Livspace.

Tanu Bhargava, Homeowner

* Price quoted is based on scope of work and year of project completion

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T H E P R O C E S S WA S S M O O T H A N D
W E LO V E T H E N E W LO O K

Location: New Delhi

Budget: 25-40L*

From design to execution, everything was spot-on!

Our designer did an excellent job with our home. The
entire process went smoothly and we love the
polished look of our home.

Priyanka Sachdev, Homeowner

* Price quoted is based on scope of work and year of project completion

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A SEAMLESS HOME DESIGN

W I T H L I V S PA C E

Location: Mumbai
Budget: 40L+*

We had specific requirements from Livspace for our

home interiors, including a seamless home design
that looks elegant and classy. We love it when we get
compliments from friends and family!

Devesh Dadheech, Homeowner

* Price quoted is based on scope of work and year of project completion

OV E R 1 5 , 0 0 0 # L I V S PAC E H O M E S / 4 9
YOUR VISION, OUR EXECUTION / 51
 At Livspace, we are constantly pushing the
YOUR VISION,
envelope in terms of design, raw material
OUR EXECUTION sourcing, curating products, delivery, logistics and
installation practices every single day.

We understand how important your dream home is

for you, we make sure it looks like one!
YOUR VISION, OUR EXECUTION / 53

L I V S PA C E H U B

A single platform to keep you updated about your project. Here’s what you can do at the click of a button!

Get a complete Know your team Access detailed quotes

overview of your project and their contact details based on the scope of work

Track orders placed, Get estimated timelines Browse through our catalogue
invoices generated and for each task of furniture, modular fittings,
payments made furnishings and more

Wishlist your favourites 1

Raise requests Refer your friends for home
and let your designer without any hassle interiors and earn rewards!
know your preferences
better
Go to
YOUR VISION, OUR EXECUTION / 55

T R A N S PA R E N C Y I N
PAY M E N T S 10% of the tentative quote to be paid as booking amount

No overhead costs, no last minute surprises

asking for extra payments!
We believe in complete transparency.
40% of the final quotation to place orders

The best part?

Pay as you go!
of the final quotation at execution milestone (refer to
50% table for execution milestone details)

You’ve made 100% payment!.

Orders get manufactured & delivered. Your
orders will be now be installed on-site

Project completion & handover

T&Cs apply
Percentage shown is calculated on your Livspace order value | In case, you decide to cancel your Livspace order, we’ll be happy to offer you a refund in accordance with the
Livspace cancellation policy. Know more: www.livspace.com/service
U N D E R S TA N D T H E E X E C U T I O N M I L E S T O N E

Order type Overview of work involved Execution milestone (Pay balance 50%) Handover

Order type 1 Civil & MEP (Mechanical, MEP base work & POP (Plaster Of MEP fixtures & fittings,
Electrical & Plumbing) Paris) completion final painting & handover

Order type 1 Custom furniture (workshop) Carcass quality check completion Installation and handover

Order type 1 Custom furniture (on-site) Wood framework completion Finishing and handover

Order type 2 Catalogue products NA Pay balance 50% for door

delivery & installation

At the 'execution milestone', 40 - 50% of the work in terms of the order value, is completed.
YOUR VISION, OUR EXECUTION / 57

D E S I G N N O W A N D PAY L AT E R 11% - 20% interest*

To offer you an affordable home design experience, Livspace has

partnered with leading financial institutions to aid you with hassle-free
EMI options.

13% interest*
To know more, write to us: emi@livspace.com
or talk to your Design Lead

14% interest*

Tenure
12 months - 60 months

T&Cs apply
Please speak to an authorised Livspace representative to understand existing EMI schemes | Livspace doesn’t take any assurances for loan approvals | The ROI is dependant on
the sole discretion of your credit score and other regulations set by these financial companies | Your loan will be processed at the 50% payment stage if you fall under the
eligibility criteria
W H AT D O I G E T W I T H L I V S PA C E ?

Pre-design Award-winning interior designers

Tell us your home interior preferences and understand the

Experience Livspace products
entire design process at Livspace.

Virtual reality walkthroughs

Free quotes

Free design consultation

YOUR VISION, OUR EXECUTION / 59

Design Personalised designs

Your Design Lead helps you choose the right materials,

Modular products
finishes, colours and products based on your design and
budget preferences. Get detailed 3D designs for each room
Largest catalogue of furniture and decor
and visualize everything before execution begins.

Customized design and furniture

Exclusive designer collection of products

Upfront pricing and estimation

Manufacturing & execution Quality raw materials

While all modules and products get manufactured, we begin

Cutting-edge manufacturing
preparatory on-site work according to the project plan.

500+ renowned brands

100% quality assurance with A-OK certification

Track project status and deliveries

Installation Packaged & delivered with care

Our team plans, supervises and executes everything from

Top-rated service partners
furniture installation, on-site services to wall treatments.

Project updates at every step

Periodic audits for quality assurance

Installation as per final design

Deep cleaning

Final site inspections to flag any issues

Post handover Upto 10-year warranty on catalogue products

We care about your #LivspaceHome even after handing it

Grievance redressal
over to you. Hence, our dedicated post-sales care team
assists you with all your queries. You also stand a chance to
After-sales care
get a complimentary photoshoot and feature on the Livspace
Magazine.
Complimentary photoshoot
YOUR VISION, OUR EXECUTION / 61

G R I E VA N C E R E D R E S S A L

Purchasing interiors is a huge life event and it’s our constant endeavour to ensure that you’re 100% satisfied with our
services. We care about your queries, feedback or project-related concerns, and we’re always here to hear you out and
provide you the best resolution we can.

1st point of contact Design phase - Design Lead

Execution phase - Project Manager

Level 1 Business Manager

Level 2 Raise queries on

Email: care@livspace.com
Phone: +91-91484 84666
L I V S PA C E WA R R A N T Y

AR
YE
10

Modular kitchens
TY

W Up to 10-year cover
N

ARRA

Modular wardrobes
Up to 5-year cover

Livspace sofas
Up to 3-year cover

Livspace furniture
Up to 1-year cover
We’ve got you covered!
The unparalleled Livspace Warranty protects your interiors in totality! On-site services
With India’s only full home warranty, your products as well as on-site Up to 1-year cover
services are covered from damages or defects.

T&Cs apply
Lifetime warranty for termite/borer issues in solid wood furniture | Manufacturer’s warranty for hardware. | Manufacturer’s warranty for decor and home improvement
products | No cover for customised products and services | To understand the full scope of our warranty, please speak to an authorised Livspace representative or visit
www.livspace.com/service.
YOUR VISION, OUR EXECUTION / 63

REFER A FRIEND

Refer & earn

₹15,000
Introduce your friends to Livspace and earn ₹15,000* when they To refer, visit
design their #LivspaceHome! livspace.com/in/refer-a-friend

T&Cs apply
Eligibility: When your friend confirms their Livspace order with a 10% payment, you get ₹15,000, minimum order value being ₹ 3 lacs. | If your friend has already filled an enquiry
form with Livspace, this referral will not be successful | Money Claim: You will be notified when the money will be deposited in ‘Livspace Hub’. This can be transferred to your bank
account on verification of documents.
LO V E W H AT
YOU SEE?
Start designing your home interiors today.

Talk to a designer
livspace.com/in/hire-a-designer

Call
+91 9148 484 666
All days 10 am - 9 pm

Visit
www.livspace.com
YOUR VISION, OUR EXECUTION / 65

F I N D A L I V S PA C E E X P E R I E N C E
CENTRE NEAR YOU

Touch, feel & fall in love with the Livspace range of

products and service capabilities

Bengaluru Hyderabad

Ground floor, Hulkul Brigade Center, 75, Lavelle Road, Plot no 71, LVS Arcade, Jubilee Enclave, HITEC City,
Shanthala Nagar, Ashok Nagar, Bengaluru - 560 061 Hyderabad - 500 081, Telangana
Landmark: Near Bengaluru Club, Karnataka

Mumbai
Chennai
#301, Third floor, Peninsula Business Park, Tower A, Senapati
No. 86, Sudharshan Building, Chamiers Road, Nandanam,
Bapat Marg, Lower Parel , Mumbai - 400 013,
Chennai - 600 018, Tamil Nadu
Maharashtra

Delhi Pune
249, Okhla Phase III, Okhla Industrial Area, Delhi - 110 020
Bootstart Co-work, Survery 65, Hindustan Estates, 1st
Landmark: Near Modi Flour Mills
floor, Lane 13, Kalyani Nagar, Pune - 411001, Maharashtra

Gurugram

Second & third floor, SCO 55, Sector 29, Gurugram - 122 007
Landmark: Near Molecule Air Bar
 APRIL 2020
India’s most admired home interiors brand*

Bengaluru | Chennai | Delhi | Gurugram | Noida | Hyderabad | Mumbai | Thane | Pune

+91 9148 484 666 | care@livspace.com

*Awarded by White Page, 2019-20