FACILITATE LEARNING SESSION
DEMONSTRATION OF SKILLS
Facilitate Training Session
Post the following:
 CBT components
signage
 Progress chart
 Workstation signage
Prepare tools and equipment
Set-up Multimedia
 Greet the trainees
 Let the trainees fill-up the
attendance sheet
 Explain RPL, pre-test and
Learner’s characteristics
 Provide feedback on the
Pre-assessment tool
SCRIPT
PRE
Happy morning! How are you today? I believe that you are much better
than yesterday.
First, I would like to welcome every one. I am RAYJEAN P. DOBLAS your
facilitator in HEALTH CARE SERVICES NCII.
Second, I would like to thank and congratulate all of you for choosing
DOK ALTERNATIBO RESEARCH AND DEVELOPMENT FOUNDATION, INC.
the place and venue for accumulating the knowledge and skills you
desire for.
Before we go on, let me first check the attendance. As I call your name,
may I ask you to submit your class card. This will confirm that you are
officially enrolled in this qualification.
(Call at least two STUDENTS name)
This time, I am going to administer the pre-assessment tools for you to
fill-up. It will be used in the preparation and scheduling of the activities
of each trainee.
Pre-assessment tool is the learner’s characteristics. This to identify your
learning styles. I will give 30 minutes to fill-in the said form. Get one and
pass. Ok done, may I collect the learner’s characteristics form.
Second is the self-assessment checklist. This is to recognize the skills
that are previously learned and experienced again. I will give you 30
minutes to fill-in the said form. Get one and pass. Ok done, may I collect
the self- assessment checklist.
Lastly is the pre-test. This is to determine and measure current
knowledge about the topics covered in the qualification. It is a multiple
choice type of test. Fifteen items. Encircle the letter of the correct
answer. I will give you 30 minutes to accomplish the pre-test. Get one
and pass.
Time is up. may I collect the pre-test.
I hope you really answer honestly the pre-assessment tools because all
the information or any information for that matter will be very useful as
we will go on with our training sessions.
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 Orient the trainees about
the CBT
 Tour the trainees to all the
learning areas
 Greet the Trainees
 Assign Trainees to the
different Work Station
Now, let’s proceed to the orientation proper.
Orient the following:
 CBT?
 The role of the trainer and the Trainee
 The competencies that has to be covered based on the TR
 The use of the CBLM
 Instructional facilities and resources
 Workshop and it’s station
 The evaluation system
This time, we will all go around for you to familiarize your selves with
the different areas in the training center. It is very important that you
are very familiar and acquainted with the different areas so that as you
go along with your training, you will know where to go.
TOUR THE TRAINEES IN THE DIFFERENT CBT COMPONENTS
AFTER THE TOUR. DISMISS . . . REMIND THEM TO BE AROUND THE
FOLLOWING DAY FOR THE TRAINING PROPER
DURING
Good morning Trainees… Welcome to the training proper
At this point, I will be assigning you your respective Work Station
Ms. kho, based on your self-assessment check, you have been working
in a restaurant for the past two years. You have knowledge and skills on
Preparing the dining room/restaurant area for services. And based on
the certification of your company, you have consistent excellent
performance on Preparing the dining room/restaurant area for
services. And base on the demonstration you had presented to me it
shows that you are competent on Unit of Competency Prepare the
dining room/restaurant area for services. For that we will recognize
your prior learning so you will be exempted on Workstation Number 1
which is Preparing the dining room/restaurant area for services and
your first assignment is on Workstation Number 2 which is Welcome
guests and take food and beverage.
Ok Ms. kho you may now proceed to the learning resource area get the
CBLM on UC2 Which is Welcoming guests and take food and beverage
order, read the Information Sheet and after reading the Information
Sheet you answer the self-check and check your answer base on the
answer key if you have any question you can call my attention. Ok, Mr.
NIO you may now proceed to the learning resource area..
Ms. Acosta, based on your pre-assessment tools. Your first assignment
will be on Workstation Number 2 which is Welcome guests and take
food and beverage orders . Please follow me to the computer area.
Ok Ms. Acosta, please view this power point presentation on UC # 2
which is Welcome guests and take food and beverage orders and after
viewing you may proceed to the learning resource area and answer the
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 self-check and check your answer base on the answer key. If any
question and clarification just call my attention.

 Monitor Trainee (Ms. KHO) Ms. Kho. How are you doing? Are you done reading the information
 Demo and Re-Demo sheet? How about answering the self-check? Have you check your
answer base on the answer key?

Good let us now proceed to the practical work area for your task.

Ms. KHO this is your work station 2 which is Welcome guests and take
food and beverage orders. Your task is to demonstrate in Welcoming
guests and taking food and beverage orders. I will be conducting the
Demo, I want you to observe. This is how to do it…

TRAINER PERFORM DEMO ON WELCOMING GUESTS AND TAKING

FOOD AND BEVERAGE ORDERS.

AFTER THE TRAINER PERFORM THE DEMO:

Ok Ms KHO this your Task Sheet follow the task sheet while practicing
your task and you can rate you own performance using this
performance criteria checklist. And be reminded while practicing your
task please observe safety precaution. If you have any question and
clarification just call my attention.

 Monitor trainee (Ms. Ms. Acosta How is the powerpoint presentation? Did you enjoy it?
Acosta) (Proceed to the
learning resource area) Good! Are you done answering the self-check? Have you check it?

Good. Now let us proceed to the practical work area for your task.

Ok Ms. Acosta this is your work station 2 which is Welcome guests and
take food and beverage orders. Your task is to demonstrate in
Welcoming guests and taking food and beverage orders. I will be
conducting the Demo, I want you to observe. This is how to do it…

TRAINER PERFORM DEMO ON PREPARING THE DINING

ROOM/RESTAURANT AREA FOR SERVICES.

AFTER THE TRAINER PERFORM THE DEMO:

Ok Ms Acosta this your Task Sheet follow the task sheet while practicing
your task and you can rate you own performance using this
performance criteria checklist. And be reminded while practicing your
task please observe safety precaution. If you have any question and
clarification just call my attention.

 Conduct Institutional Ms. kHO How is your practice?

assessment (for competent)
Are you ready to take t6he institutional assessment?

Very good let us now proceed to the institutional assessment area.

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 Ms. KHO this is our institutional assessment area which you will undergo
the written exam and the demonstration with oral questioning. This
method is to measure your underpinning knowledge and skills on UC # 2
which is Welcome guests and take food and beverage orders.

I believe you are ready Ms. KHO. First we will have the written exam

Your written exam is a multiple choice type of test it is 20 items just

encircle the letter of the correct answer I will give you 30 minutes for
your written exam. Do you have any question Ms. KHO.

On that regard you may begin your written exam.

Time is up. May I collect the paper?

Now let’s proceed to the demonstration and follow by oral questioning.

Given the materials and equipment you are ask to Welcome guests and
take food and beverage orders within 1 hour. While conducting the
demo please observe safety precaution. And please be reminded after
the demonstration follow by oral questioning. And I will be rating your
performance base on the performance criteria checklist. Any question
and clarification?

On that regard you may begin.

Time is up. Now let us proceed to the oral questioning.

TRAINER ASK ATLEAST ONE QUESTION RELATED TO THE DEMO.

Very good!

Ok I will be checking your achievement chart. You are done reading the
information sheet, answering the self-check and performing your task.

Now let us proceed to feed backing

 Feed backing (for Ms. KHO base on your written exam you have an excellent performance
competent) you got a perfect score

On your demonstration you are confident in performing your task.

On your oral questioning you are not confident in answering the

question but you’re answer are all correct.

For that reason I will be checking your progress chart for satisfactory
completed this Unit of competency which is Welcome guests and take
food and beverage orders and I will be awarding you this Certificate of
Achievement for being competent on the said unit of competency.

And Ms. KHO your next Workstation is work station Number 3 which is
Promote food and beverage products. You may now proceed to your
next workstation Ms. Duran.

 Conduct Institutional Ms. Acosta How is your practice?

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 assessment (for not yet Are you ready to take institutional assessment?
competent)
Very good let us now proceed to the institutional assessment area.

Ms. Acosta this is our institutional assessment area which you will
undergo the written exam and the demonstration with oral questioning.
This method is to measure your underpinning knowledge and skills on
UC # 2 which is Welcome guests and take food and beverage orders..

I believe you are ready Ms. Acosta. First we will have the written exam

Your written exam is a multiple choice type of test it is 20 items just

encircle the letter of the correct answer I will give you 30 minutes for
your written exam. Do you have any question Ms. Acosta.

On the regard you may begin your written exam.

Time is up. May I collect the paper?

Now let’s proceed to the demonstration and follow by oral questioning.

Given the materials and equipment you are ask to Welcome guests and
take food and beverage orders within 1 hour. While conducting the
demo please observe safety precaution. And please be reminded after
the demonstration follow by oral questioning. And I will be rating your
performance base on the performance criteria checklist. Any question
and clarification?

On the regard you may begin.

Time is up. Now let us proceed to the oral questioning.

TRAINER ASK ATLEAST ONE QUESTION RELATED TO THE DEMO.

OK!

I will be checking your achievement chart. You are done reading the
information sheet, answering the self-check but in performing your task
it seems you are not confident doing it. For that reason, I would like to
ask you to go back to your previous workstation which is Welcome
guests and take food and beverage orders. You need to practice more
so that you meet a certain level of mastery. Ok!

POST

 Greet the trainees Good Morning trainees!

 Administer Post-test and
Training Evaluation So you have undergone all the unit of competencies in Health Care
Services NCII.

Ok trainees, I have here with me some forms for you to fill up and
accomplish. One set is for your post-test and another set is the training
evaluation.

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First I will administer to you the post-test.

This posttest is to measure what you had learned during the training. It
is a multiple choice type of test. Fifteen items. Encircle the letter of the
correct answer. I will give you 30 minutes to accomplish the pre-test.
Get one and pass. Time is up, may I collect the post-test.

Now, I will administer to you the training evaluation.

The primary purpose of this training evaluation is to identify areas for

improvement, for that reason please fill up what is outline in the
training evaluation honestly.

I will give you thirty minutes to accomplish the training evaluation. Get
one and pass.

Are you done? May I collect the training evaluation?

Again trainees, I would like to congratulate everybody for having been

completed all the unit of competencies required in this qualification
Health Care Services NCII. And you are now qualified to undergo the
National Assessment.

We will be announcing when and where will be you’re National

assessment. Please keep posted.

Again congratulation and good luck.

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