To:

Mr Derry
Klinik Pratama Mitra Prapatan
Jl. Raya Barat Ps. Prapatan No.108, Panjalin Kidul, Kec. Sumberjaya, Kabupaten Majalengka,
Jawa Barat 45455

Subject: Quotation for iForte Dedicated Internet

Dear Sir

I appreciate the opportunity to introduce iForte and our services to RS Mitra Plumbon
Indramayu.

Founded in 2002, PT iForte Solusi Infotek was acquired in 2015 by PT Profesional

Telekomunikasi Indonesia or known as PT. Protelindo the largest independent tower provider
in Indonesia, a subsidiary of PT. Sarana Menara Nusantara, Tbk. By the end of 2022, iForte
has succeeded in building and operating 155,000 km fiber optic cables, connecting more than
20,000 towers with fiber optic cable networks, operating more than 6,000 VSAT sites and
delivering our services to more than 3,000 corporate clients all over Indonesia.

During our two-decade journey to becoming a trusted partner for clients, we have successfully
built a reputation as a provider of various infrastructure connectivity services and with the spirit
of providing “Connectivity for Better Life”, iForte is committed to giving the best and reliable
services to improve your business.

Referring to the requirement of your company, please find our service quotation as follows:

Location: Klinik Pratama Mitra Prapatan

Contract Bandwidth Installation Fee Monthly Fee
Main Services
Period (Mbps) (Rp) (Rp)

20 Mbps Rp 2,000,00
• Dedicated Internet / CIR
2 years FREE
1:1
• Lastmile: Fiber Optics
30 Mbps Rp 3,153,153
 Other Services & Benefits Quantity

IP Public Static /30 (1 IP Public)

Bandwidth on Demand FREE
Wireless Infrastructure Own Managed
Network Topology Full Backup & Ring
Technical Support & Helpdesk 24 hours
Free of Charge 3 Month
MRTG Access Yes
Client's Dedicated WhatsApp Group Yes

TERM & CONDITION

• All prices are subject to VAT 11%
• Entry/permit to the building/area management and all of its cost, grounding, electricity and
UPS are customer’s responsibilities
• Estimated delivery time: 60 work days. Delivery time maybe delayed if devices stock is not
ready on local distributor
• This quotation valid until April, 2024

QUALITY OF SERVICES
• Service Level Agreement:
Uptime for dedicated internet service is 99,5% (count per hour)
• Mean Time To Repair (MTTR):
Anytime a problem occur, iForte will do at its best to resolve at a certain time. Whenever the repairing
time is more than iForte’s standard, iForte will apply a restitution based on the agreed SLG (Service
Level Guarantee)
• Monthly Report:
iForte will send a monthly report to the customer explaining in detail the service reliability, service down
time if any, and also the problem
• 24-Hours Customer Service:
iForte provides 24-hours Customer Service Department
Thank you for your kind attention and we are looking forward to a successful and profitable relationship
in the near future. Please do not hesitate to contact us through any of the following contact information
if you have any question.

Cirebon, April 15, 2024

Sincerely yours,
PT Iforte Solusi Infotek

Chrismahargia Rahayu Kusumaningrum

Account Manager Head of Area – West Java
No. Hp/WhatsApp: 083824588861 No. Hp/WhatsApp: 081220510577
Email: chrismahargia@iforte.co.id Email: rahayu.kusumaningrum@iforte.co.id