NURS FPX 5003 Assessment 2 Interview of Health Care Professional

Assessment 2: Interview Of Health Care Professional
Student Name
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Capella University
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Course Name
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Prof Name
MARCH 24, 2024

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Do you need Help to complete your Capella Uni MSN FlexPath Class in 1 Billing?
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Conducting Interviews with Healthcare Professionals
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Engaging in interviews with healthcare experts provides valuable insights into the diverse
populations served by healthcare organizations and their healthcare needs. This integration of
healthcare data with real-world experiences helps in developing more effective strategies.
Understanding how healthcare professionals communicate with patients, particularly those from
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diverse backgrounds, is vital for providing adequate health information to support informed
decision-making.
Dr. Mud Swamp, who oversees West Virginia College's healthcare programs, shared insights
into strategies for addressing identified healthcare needs. Various methods, including interviews,
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stakeholder meetings, surveys, and demographic data analysis, are utilized to identify
community healthcare needs. The Plan-Do-Study-Act (PDSA) cycle serves as a valuable tool for
organizational improvement, especially in clinical settings.
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Healthcare disparities persist in the United States, leading to the introduction of Cultural and
Linguistically Appropriate Services (CLAS) standards. These standards aim to ensure health
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equity and require cultural humility and competence at the provider level. Evaluating the
effectiveness of strategies involves assessing achievements, the number of patients served,
and challenges influencing program implementation.
Call Us Now (516) 218-0006
West Virginia College hospitals implement CLAS standards to provide culturally appropriate
services to diabetic patients. Effective communication methods, such as patient-centered
communication and addressing cultural barriers, are employed to ensure patient engagement.
Healthcare professionals use various communication methods, including groups, face-to-face
meetings, and surveys, to enhance patient outcomes.
Adhering to National CLAS Standards promotes culturally and linguistically appropriate

services, contributing to reduced healthcare disparities and improved health equity. However,
challenges in implementation include resource limitations and communication issues within
healthcare organizations.
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West Virginia College Hospital's strengths in addressing National CLAS Standards include its
commitment to cultural competence and patient-centered care. However, weaknesses such as
the need for retooling and additional training may impact implementation efforts. Overall,
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identifying healthcare needs and implementing strategies to address disparities are crucial steps
towards improving healthcare outcomes and fostering collaboration within communities.
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Call Us Now (516) 218-0006
References
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Annalee A., M. (2022). Culturally competent patient care: A review of the CLAS standards.
International Archives of Public Health and Community Medicine, 6(2).
https://doi.org/10.23937/2643-4512/1710077
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Aron, D. C. (2019). The complexity of context. Complex systems in medicine, 101–114.
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Barksdale, C. L., Rodick, W. H., Hopson, R., Kenyon, J., Green, K., & Jacobs, C. G. (2016).
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Literature review of the national CLAS standards: Policy and practical implications in reducing
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https://doi.org/10.1007/s40615-016-0267-3
Dineen-Griffin, S., Garcia-Cardenas, V., Williams, K., & Benrimoj, S. I. (2019). Helping patients
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help themselves: A systematic review of self-management support strategies in primary health
care practice. PLOS ONE, 14(8). https://doi.org/10.1371/journal.pone.0220116
Gehlert, S., Choi, S. K., & Friedman, D. B. (2019). Communication in health care. Handbook of
health social work, 249–277. https://doi.org/10.1002/9781119420743.ch12
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the National Medical Association, 111(4), 383–392. https://doi.org/10.1016/j.jnma.2019.01.006
Harvard Medical School (2022). Using epidemiological tools to evaluate human disease.
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Think Cultural Health. (n.d.). Summary of key findings.

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https://thinkculturalhealth.hhs.gov/assets/pdfs/clas-ncs-evaluation-project.pdf
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of the M. (2020).
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Assessment 2: Interview Of Health Care Professional

MARCH 24, 2024

Adhering to National CLAS Standards promotes culturally and linguistically appropriate

Think Cultural Health. (n.d.). Summary of key findings.

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