ne HSE CULTURE
ONE HSE CULTURE
At THIESS Group, we all play a part in
creating our One HSE Culture – we
do this through our attitudes and
behaviours. This is why it is important
that we all demonstrate the
behaviours that will help to create
and maintain a strong culture.
Research in our industry sectors has
helped identify certain behaviours
that are particularly important in
creating our desired culture. We have
used this knowledge to identify the
behaviours that underpin our One
HSE Culture.
Focusing on improving our One
HSE Culture at THIESS will be an
important step in helping us to
achieve our quality, safety,
environmental and operational
objectives.
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ONE HSE CULTURE FRAMEWORK
Our number One priority is to keep
our people safe. Program One and
the One HSE Culture framework
guides our behaviours and defines
what each of us can do to build and
maintain One HSE Culture.
We all have a part to play in creating
our One HSE Culture and therefore
the behaviours are defined for
supervisors, managers and everyone.
The ‘everyone’ behaviours apply to
everyone, regardless of their role. In
addition, employees in supervisory
and management roles should also
demonstrate the behaviours relevant
to their role.
The behaviours underpinning our One
HSE Culture framework are grouped
into four broad themes:
• Risk management
• Standards
• Communication
• Involvement
Each theme is supported by a set of
detailed positive (‘I will’) behaviours.
HOW TO USE OUR ONE HSE
CULTURE FRAMEWORK
There are many ways to use our
One HSE Culture framework in your
area of the business. The framework
should be integrated into existing
operational processes to ensure that
it becomes a visible and integral part
of the way we do business. Some
examples of how the framework can
be used include:
• Inductions – to communicate
subcontractors and workforce
• Audits and reviews – to
identify and close gaps in our
• Leadership programs – to build
and reinforce the skills needed to
achieve our desired culture
• Reward and recognition programs
– to recognise people or
projects that are demonstrating
positive behaviours and making
a contribution to achieving
excellence
• Incident reviews – to ensure
the behavioural aspects of
our incidents are captured
and addressed.
 ne HSE CULTURE

Each of our themes have supporting behaviours, the ‘everyone’ behaviours apply to all
people regardless of their role. In addition, employees in leadership roles should also
demonstrate the ‘supervisor’ or ‘manager’ behaviours.

THEME EVERYONE SUPERVISORS MANAGERS

Promote risk Challenge and
Risk management Understand hazards
awareness improve

Positively Set high

Standards Follow rules
reinforce standards

Encourage Maintain
Communication Speak up
the team openness

Involve
Involvement Get involved Provide support
the team

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Everyone behaviours including supervisors
and managers

to improve our ne HSE culture

I will...
Maintain awareness of the hazards in my work area.
Understand hazards
RISK MANAGEMENT

critical controls.

Take time to plan the necessary steps and resources to do the job well.

Always ask ‘what could go wrong’.

Check my own and others understanding of the work and avoid assumptions.

Reassess hazards if changes occur in the work area.

Familiarise myself and apply the standards and procedures relevant to my job.

Challenge impractical standards and procedures, and suggest improvements.

Seek approval or advice if there are changes or deviations to the plan.

Follow rules
STANDARDS

Use the right tools and equipment for the job.

Take appropriate time to complete the task.

Actively listen to others views and concerns.

COMMUNICATION

Report incidents, near misses or unsafe conditions promptly.

Always raise any concerns with my supervisor, including issues with my fitness for
Speak up

duty.

Challenge any unsafe or irresponsible behaviour.

Stop the job if in doubt and fix the problem or warn people of any danger.

Speak up against any disrespectful language or acts.

Support and encourage others in my team.

Contribute to team discussions and meetings.

INVOLVEMENT

Get involved

Share my knowledge with others.

Suggest innovative ways to improve how my work is done.

Ask for support and seek out additional resources where they are required.

Always use inclusive language that shows respect.

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Supervisors behaviours
to improve our ne HSE culture

I will...
Take time to plan the work with my team to identify hazards, assess risks and
implement controls.
Promote risk awareness
RISK MANAGEMENT

Reassess hazards, risks and controls when changes occur.

Challenge habits and assumptions about routine work.

Promote the reporting of incidents and unplanned events.

Initiate and stay involved in incident investigations to identify learnings and

improvements.

Actively apply learnings from investigations into planning for future work activities.

Lead by example and model good work practices.

Check that my team have the required competence and capability.

Positively reinforce

Intervene to understand and change unacceptable behaviour and encourage learning.

STANDARDS

Recognise work demands and create an environment where production does not
override health, safety, environmental or quality issues.

Regularly engage with my team to maintain compliance to standards and procedures.

Allocate appropriate time and resources to perform the work.

Continually review work methods to identify opportunities for improvement.

Always be available to my team, particularly in challenging times.

Encourage the team
COMMUNICATION

Seek and be receptive to my team’s suggestions, concerns and ideas about how work
is done and how changes are implemented.

Share lessons learned with your team members.

Recognise and reinforce positive performance in my team members.

Act on concerns and conflict to achieve a prompt resolution.

Empower my team to stop the job if there are concerns.

Work with my team to ensure they understand their roles and responsibilities.

Initiate team discussions and encourage questions.

Involve the team
INVOLVEMENT

Spend time with my team to identify their strengths and development opportunities.

Coach, mentor and develop team members.

Support, promote and encourage my team in implementing improvements and innovations.

Reach out for support when needed or when something changes.

Promote the use of respectful and inclusive language in everyday discussions.

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Managers behaviours
to improve our ne HSE culture

I will...
Acknowledge and act on risks associated with change.

Actively seek out and act on early warning signals.

Challenge and Improve
RISK MANAGEMENT

Encourage the team to remain alert to the potential for failure.

Be actively involved in incident investigation reviews and outcomes.

Monitor learnings from incident investigations to ensure they are implemented.

Be visible and talk face-to-face with the team about how work is done.

Lead by example and model good work practices.

Monitor resources and workloads and take appropriate action.

Set high standards

Set high standards, clearly explain expectations to my team and hold people to
account.
STANDARDS

Promote a focus on innovation and identifying new and better ways to deliver work.

Manage production to ensure that health, safety, environment and quality is not
compromised.

Regularly check for full implementation of our management systems.

Address significant issues without delay and follow up on agreed actions.

workforce.
Maintain openness
COMMUNICATION

Respond in a positive manner to the reporting of concerns, incidents or unplanned

events.

objectives.

Clearly communicate lessons learned and provide feedback to the entire team.

Promote and recognise good individual and team performance.

Promote a positive, fair and inclusive work environment.

Provide support
INVOLVEMENT

Provide adequate resources for the development and maintenance of workforce

competencies.

Delegate responsibility and encourage team members to make decisions that will
improve their work.

Coach, mentor and develop team members.

Take personal action to improve performance, showing enthusiasm and support.

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