REVISION CONTENT:

CHAPTER 1:
- Definition of management and the Process of Management
- Management Skills
- Management Levels
- Manager Roles

CHAPTER 3:
- The General, Task and Internal Environments
- Strategies to adapt to the environment.
- Corporate culture

CHAPTER 4:
- Definition of a goal and plan
- Levels of goals and plans.
- MBO, Single and standing plans
- What is SWOT? => Remember the strategic management process.
- Three levels of strategies in the organizations and how to formulate these strategies

CHAPTER 5:
- Types of decisions
- Conditions affecting the possibility of decision failure?
- Decision-making models
- Decision-making steps
- Personal Decision Framework

CHAPTER 6:
-Types of organizational structures (advantages and disadvantages): 5
- Other definitions:
+ Work specialization
+ Span of management
+ Authority & Power

CHAPTER 7:
- Differentiate a manager & a leader
- Contemporary theories of leadership: 4
- Classical theories of leadership:
+ Leadership traits (characteristics of leaders)
+ Behavioral approaches: 2
Ohio state studies
Michigan Studies
Leadership grid
+ Contingency approaches

CHAPTER 8:
-Definition of motivation, model of motivation
- Content perspective of motivation:
+ maslow
+ ERG
+ Herberg’s two-factor theory
+ Acquired needs