Foodgroup IT Division

SERVICE REQUEST FORM (SRFv5.0) Ticket No.

Please READ the instructions before filling out this form.

Fill out all the applicable fields. Otherwise, Write "N/A" if the field is not applicable. Items I,II,VII are mandatory requirement
I.REQUISITIONER BY (required)
Employee Name: Division:
Contact Information: Department:
II. REQUESTED FOR (required)

 Employee Name:  Employee Level: Executive S.Manager Manager OJT

Supervisor Rank & File Agency/COOP Others
Store/Plant Name:
Company:  Employee number:
Group:  Cost Center Code:
Division  Office Location:
Department  Contact Number:
III.HARDWARE (Place a checkmark on the applicable box)

NEW REQUIREMENT [ex New Employee, Etc.] REPLACEMENT [ex Out of Warranty, Defective/Broken, Etc.]
Requested Unit: Current Unit: Serial Number Asset Number Brand/Model
Desktop Desktop :
Laptop Laptop :
Printer Printer :
POS Printer POS Printer :
Cash Drawer Cash Drawer :
Others Others

IV. SOFTWARE (Place a checkmark on the applicable box)

Add-ons PAID Software For additional GDrive Storage *charge to cost center* For Site Access
VPN Adobe Photoshop Additional 20 GB USD 48/annual Enterprise Content Management (ECM)
CCTV Client Software Autodesk AutoCAD LT Additional 50 GB USD 90/annual ProcessMaker (RFP)
LEXMARK MS OFFICE Additional 200 GB USD 210/annual Others
Others GSuite USD 31 Additional 400 GB USD 420/annual
Mandatory for MAC Users if either Others: Additional 1 TB USD 961.20/annual For SAP access request, please direct
CCTV or BEX software is selected your request to
Price Varies. Check official product
Parallels* Php 3,000.00 visit link to pay CHEAPER cost using Credit Card helpdesk@kaisa.com
site for up-to-date pricing
*Note: Price may change without prior https://drive.google.com/settings/storage?i=m
notice
V.EMAIL
For Account Creation For Account Change For email set-up on personal device
Prefered Email: FROM:
[ Old email address ] Smartphone/ Brand Model
[Format: nickname.surname@domain.com]
Tablet
Mailing List(s): TO:
[ New email address ]
Notify Email Account To:
VI. WIFI
Internet access for personal devices: *MAC ADDRESS SHOULD FOLLOW THIS FORMAT - E4:CE:8F:02:CB:B2
To get the MAC Address, visit ITSHP site: http://bit.ly/1eTmNlc
Brand Model
Desktop/Laptop MAC Address: : : : : : Desktop/Laptop

Smartphone/Tablet MAC Address: : : : : : Smartphone/Tablet

VII. TECHNICAL ASSSESSMENT (IT use only)

7.1 Assessment Summary: For Parts Replacement [ ] For Unit/Equipment Replacement [ ] 7.2 Assessed by: 7.4 Noted by:

Signature over printed name Signature over printed name

7.3 Approved by:

Signature over printed name

VIII. APPROVAL ( for stores, will accept up to RGM’s Approval )

8.1 Requisitioner: 8.2 Department Head: 8.3 Division Head:

Signature over printed name Signature over printed name Signature over printed name

SRF Control No. | +63 917 143 5001 | +63 917 143 5002 | +63 917 143 5003 | +63 917 143 5004 | servicedesk@foodgroup.ph