Course Material - OC - Sem I-24-32

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Introdueton to Communication ‘Take, for example, the aviation indusry—The term “aerodromey” which was normally used at the beginning of the 20th century, has now become ‘obsolete and has been replaced with the term “airport.” ‘Some words aso get added owing to their equency of use and familiarity. For example, search engine Google was o frequently used for Web seatches that in 2006, the word “Google” was added to the Oxford and Cambridge English dictionaries, Word Whiskers rd whiskers are meaningless sounds, words, or phrases injected into «speech ‘when a speaker has run out of words and or is searching for words. Word ‘whiskers comprise an array of filles ranging from “umm,”“eh,”“uh"and “ere” 10 “okay” “ike.” and “anyway” These filers obstruct the fluency of epecch, which distracts and annoys the listener. This hampers comprehension, making it difficult for the receiver to accurately decode the message. The people who use filles are viewed as indecisive, unsure, and uncertain, Using fillers is an annoying habit, and it can catch you unaware. Almost "unconsciously, we add these filles at che end of each utterance, which obstructs the communication process. The first step in the elimination process is the diagnosis. This can be done by recording yourself while you deliver a speech, Next, analyze the recording to identify (a) which word whiskers are being ued and (b) the fequency with which they are being used, However, even after you become aware, these fillers camot be eliminated overnight. Ie will take conscious effort and consistent practice to eliminate these fillers in their ‘entirety: This can be achieved by practicing what to say and by inserting pauses sr appropriate places. 1.6 Nonverbal Communication Everything communicates! Even when we ae not communicating, we are sill communicating. Nonverbal communication typically refrs to hand and body movements gestures, facial expresions, physical appearance, arificts, spice, etc In othe ‘word, nonverbal communication refers to the behavioral aspect of communication, both intentional and unintentional. Hence, nonverbal communication is alo regarded as“communication devoid of words.” ‘We know that communication i sum ron ofboth verbal and nonverbal

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