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Artificial Intelligence Benefiting Companies: NVIDIA

By: Hailey Guisto

NVIDIA brings Artificial Intelligence to everyone, including its Information Technology


Organization that leverages their own AI Technologies to enhance operational efficiencies, solve
complex problems, and reduce expenditures.
As AI technology continues to advance, it is emerging as an asset for the company, to capture
numerous benefits to both consumers and employees.
AI is used within the company for their machines to perform tasks such as visual and speech
recognition, decision-making language translation, and “to have a sense of reasoning and the
sorts of things that humans exhibit.”
Vice President of AI and Machine Learning under the CIO at NVIDIA, Rama Akkiraju, states,
"NVIDIA is an AI company. AI is at the center of everything we build, and therefore we will
leverage our own technology, we use it internally everywhere.”
Artificial intelligence is applied in many areas within the company, such as optimizing employee
productivity, supply chains, human resources domains, and other important domains throughout
the company.
“For example, we are building chatbots [that] can be in cybersecurity, detecting insider and
outsider threats and preventing them or alerting them,” stated Vice President Akkiraju.
AI is also used to solve real-life problems at NVIDIA, such as getting help from a chatbot to find
information quickly or it is used to build operational efficiency models for Information
Technology. For example, if a system were to go down, an employee would be able to ask the
chatbot questions like you would ask a coworker or the chatbot would quickly try to find a
diagnosis.
Senior Director of Information Technology, Ashwin Jha, exclaims how “NVIDIA is at the center
of AI Revolution and Advancements.” He goes on to explain how ChatGPT, a chatbot developed
in OpenAI. It is powered by their product called the NVIDIA DGX™ AI supercomputer.
“Its magical capabilities have captured the world’s imagination,” stated Jha.
However, NVIDIA and its employees find AI challenging in certain areas. “Sometimes it
hallucinates, it could be used for all the wrong reasons, like propagating fake news or creating
hate speech or biases,” Akkiraju exclaimed.
The vice president of AI, explains that it can be “quite dangerous and one has to be taken
seriously.”
When using AI, NVIDIA must take extra precautions when applying expert systems in specific
areas of the company. If not taken seriously, it can cause unpleasant outcomes of risking
sensitive information and leaking data to other competitors. However, Akkiraju isn’t convinced
of being afraid of using AI within their systems.
“Very powerful advanced technology always comes with its risks, [but] that’s no reason to shy
away from using it. We have to be very responsible with our regulations, with the way we use it
for the right reasons and guard railing properly,” Akkiraju passionately stated.
As AI progressively becomes more advanced, NVIDIA plans its enterprise to be fully automated.
The company's AI enterprise is a platform that accelerates data science pipelines and streamlines
the development and deployment of production-grade AI applications.
“We can envision AI being infused into every business process [in] every aspect of our daily
work, it’s personalized, contextualized for our employees and our business.” Akkiraju proclaims.
“We are able to interact with our business systems using natural language speech.”
While artificial intelligence begins to evolve within the company, there are still many trials and
errors, there are many aspects of AI benefiting NVIDIA.
“AI is here to stay and it’s here to transform many industries. It’s going by what some scientists
say is the new electricity,” Akkiraju says.
Sources

Ashwin Jha – Senior Director of Information Technology

Rama Akkiraju – Vice President of AI and Machine Learning

Supplemental Sources

“The ‘Operating System’ for Enterprise AI”


https://www.nvidia.com/en-us/data-center/products/ai-enterprise/

“Introduction of ChatGPT”
https://openai.com/blog/chatgpt

Word Count: 578

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