E-Commerce Women's Clothing
Sentiment Analysis and Classification
Anshul Rajeshwar Singhal
B Tech CSE
ABSTRACT
Given that people now express their thoughts and
feelings more honestly than ever before, sentiment
analysis is quickly becoming into a critical tool for
monitoring and analysing sentiment in all types of
data. By automatically analysing client feedback,
such as opinions in e-commerce clothing reviews,
brands can discover what makes customers happy
or unsatisfied. This enables them to tailor their
goods and services to specifically meet the needs of
their clients.
Our research paper presents a sentiment analysis
model for analysing positive-negative customer
reviews for E-Commerce Women's Clothing. From
an e-commerce standpoint, as customers are
shifting from going to retail stores to shopping
online, research customer behaviour is gaining
traction. In this paper, customer review text was
used to assess and gauge, carry out, and scrutinize
the most efficacious strategies in the context of
sentiment analysis. In this research paper, several
classification models were made along with
sentiment analysis and the best model was
identified based on following parameters of
accuracy along with f1-score, recall and precision.
KEYWORDS
Sentiment; analysis; classification; machine
learning; deep learning; e-commerce;
long short term memory; natural language
processing; supervised learning; bag of words;
count vectoriser; support vector machine
INTRODUCTION:
E-commerce has become an integral aspect of the
global retailing sector in recent years. People have
started considering online shopping as a better
option due to convenience of having to travel to
shops, better prices, no sales pressure, no crowd,
huge variety of products and many other reasons.
But from a seller's point of view, it becomes a
problem to understand customer's need and reviews
in e-commerce. Organisation are starting to use
social platform listening/ reviewal systems as a
technique so as to better observing and
understanding their customers and customising and
making changes to their products and/or services.
Because of this huge shift, sentiment analysis and
classification has emerged as a popular research
and discussion topic in the field of Natural
Language Processing and computational
linguistics.
Emotional analysis of ideas and ideas is quickly
becoming an important tool for monitoring and
understanding emotions and sentiments across all
types of data, as people are able to communicate
their thoughts and feelings more freely than ever
before through social media and other platforms. In
Sentiment Analysis, we detect and analyse positive
and negative sentiment of text based on different
parameters like polarity, etc. After this analysis, the
classification models try to deduce something from
observed information. They will attempt to predict
the value of one or more outputs or labels that can
be added to the dataset given one or more inputs.
The goal of this code implementation and research
paper is to apply Natural Language Processing to
explore wide ranging trends in customers expressed
sentiments. The aim is to estimate whether
customers would recommend the product they
bought based on the information in customer
reviews and build sentiment classification models
using Machine Learning Algorithms.
LITERATURE REVIEW:
Sentiment Analysis and Classification are Natural
Language Processing tasks whose implementation
and study pose several challenges. The space and
extent in the field of information retrieval and the
explorational analysis of emotions and opinions is
increasing as internet and web technologies such as
social media continue to grow and expand. As a
result, academic researchers are particularly
interested in resolving the issues surrounding
Sentiment Analysis.
The research paper, “Sentiment Analysis and
Opinion Mining”, IJERT, by Mrs. Hari Priya and
Okoro Jennifer Chimaobiya, 2016, [1] it presents a
comprehensive overview of topics such as how
different emotions are expressed in reviews,
identifying recognizable features in an unstructured
text and the degree of accuracy with which these
features predict review categories.
The initial step is to determine the text's content.
The nature of language, which contains high level
of semantical format complexity that is not found
in other types of data, makes this process
challenging. Plain text and structured question
answers [Somprasertsri, 2010 and Kim and Hovy,
2005, respectively] are used to collect opinions.
However, extracting opinions from structured data
is not the fundamental difficulty. Rather, it is the
problem of extracting opinions from unstructured
text that poses several difficulties [Liu, 2010a and
Liu, 2010b]. Concerns such as identifying
sentiment categories, dependency or reliability of
context (as it can differ from person to person),
ambivalence of word meaning (a word can have
multiple meanings), impacts of multilingual
(around 7000 languages exist), and text/ document
noise removal (or removing characters digits and
pieces of text that can interfere with text analysis),
among others, continue to be a challenge for NLP
and have an impact on opinion mining efficiency.
Next step is to categorise the emotions/ sentiments
in a manner to ascertain their orientation. Different
ways or methods to address this problem are
specified in this fabulous work by B. Pang and L.
Lee, “Opinion mining and sentiment analysis” (Jan.
2008).
Next step involves sentiment classification and two
traditional ways of performing sentiment
classification based on semantics are supervised
learning and unsupervised learning. One very basic
difference between both is that supervised learning
uses labelled input and output data, whereas on the
other hand, unsupervised learning algorithm
doesn’t. As per “A survey on opinion mining and
sentiment analysis: Tasks, approaches and
applications, Knowledge-Based Systems 89, 2015”
by K. Ravi and V. Ravi, SVM [2] - Support Vector
Machines and NB - Naive Bayes are the most often
used supervised classification approaches. Detailed
descriptions of sentiment analysis methodologies
are given in the survey - Sentiment analysis
algorithms and applications by W. Medhat, A.
Hassan and H. Korashy, including machine
learning and lexicon-based approaches (corpus-
and dictionary-based) like neural networks,
decision trees, support vector machines, and
methods that are probability-based such as
Bayesian networks, naive Bayes,maximum
entropy.
For better efficiency of the classification models
built from a collection of documents, these texts
should be converted to vectors or sequences of
numbers using feature extraction methods such as
bag of words [Sentiment classification using
machine learning techniques, in: Proceedings of
ACL-02 Conference on Empirical Methods in NLP
– Volume 10, EMNLP by B. Pang, L. Lee and S.
Vaithyanathan]. Text noise removal techniques like
stemming, stop word removal and lemmatization
algorithms are also used for better working of the
models. One of the main concerns, that because
they are heavily dependent on the training data,
classifiers that perform well in the domain where
they were trained do not perform well in other
domains, is studied in detail in a case study -
Customizing sentiment classifiers to new domains
in Proceedings of Recent Advances in Natural
Language Processing Vol. 1 by A. Aue and M.
Gamon. Most of the research focuses on domain-
specific solutions.
There is a great deal of work on sentiment analysis
in movie reviews and product reviews. As a result
of analysing the vast dataset of product reviews
offered by disparate customers on the internet,
Fatima M, Sumbal Riaz S, Nisar MW, Kamran M
used a method called text mining in order to
classify the customers' opinions and compute every
term's SP at the phrase level rather than at the
document level in their paper - “Opinion mining
on large scale data using sentiment analysis and k-
means clustering”. Following that, a keyword
extraction process was used to extract high-
frequency terms from each document and then for
the purpose of grouping the data based on
sentiment strength values, k-means clustering was
used.
Another paper by Abien Fred M. Agarap,
“Statistical Analysis on E-Commerce Reviews,
with Sentiment Classification using Bidirectional
RNN”, used NLTK Sentiment Analyzer to
automate the process of SA on e-commerce
women’s clothing reviews and bidirectional RNN
and LSTM to better capture context of words in the
review texts such that the system has the ability to
establish a finer understanding of the context from
past to the future and vice-versa. The accuracy of
implemented model was around 92.8 percent.
Another study by M.V.B.T. Santhi, Nikhat
Parveen, Vidyullatha Pellakuri, Haran Pellakuri,
Lakshmi Ramani Burra, “E-commerce women’s
clothing sentiment analysis through probabilistic
model LDA using R-SPARK”, [3] made use of
LDA model which is primarily used for document-
level classification activities. They processed the
textual reviews using algorithms like tokenization,
stop words removal, stemming, etc and then
divided each text into topic proportion and
distribution, namely positive negative class, and
executing LDA as an inference technique for each
object results in a word distribution for every
object. For each document, harmonic mean across
topic proportion is calculated to classify them into
two distinct sentiment groups.
Most E-commerce websites allow their customers
to leave reviews to express their opinions about the
product in detail. This paper focusses on one such
dataset and presents sentiment analysis and
classification of e-commerce clothing reviews.
METHODOLOGY:
Dataset
There are various ways to collect data, one of
which could be to use a program to automatically
collect mass data for example tweets on a particular
topic based on classes, and the other could be using
a formulated dataset from open-source interfaces
like Kaggle.
The dataset that we used is Women’s Clothing E-
Commerce from Kaggle that consists of reviews
from real end consumers and hence the details and
information regarding the customer and company
has been anonymized or replaced. This
dataset contains 20000 rows and 11 columns, with
each row representing a customer review.
names was replaced with underscore for coding
convenience. Also, data rows with null values in
review text column were removed. Columns like
unnamed_0, clothing_id which mostly had unique
values and were not of any use of us were also
dropped. Also, some of the reviews with these
ratings given by the user suggested that the user
would recommend the cloth but they didn’t and
vice-versa. Due to this data ambiguity or data
inconsistency, rows having rating 3 and 4 were
removed so as to balance the data and increase the
classification model accuracy.

Dataset Analysis

 Clothing ID: It gives distinctive id to the

# Column Count
particular clothing item being reviewed. 0 Unnamed: 0 23486
 Age: It represents age of the reviewer. 1 Clothing ID 23486
 Title: It represents review title. 2 Age 23486
3 Title 19676
 ReviewText: Text contents of the review
4 Review Text 22641
as written by the customer. 5 Rating 23486
 Rating: Rating given to the product from 1 6 Recommended IND 23486
(worst) to 5 (best) by the customer. 7 Positive Feedback Count 23486
 Recommended IND: 1 and 0 are used to 8 Division Name 23472
represent recommended and not 9 Department Name 23472
10 Class Name 23472
recommended respectively by customer
 Positive Feedback Count: Represents the
number of people that found the given Revised data after removal of 845 duplicate null
reviews helpful. value record from “Text” -
 Division Name: It represents the high-
level division's explicit name of the cloth Ratin Reco Reco "Text" Class by
piece. g m -0 m -1 Count Rating
 Department Name: It represents the 1 806 15 821 Negative
explicit name of department of cloth item. 2 1455 94 1549 Negative
 Class Name: The cloth's explicit name of 3 1653 1170 2823 Neutral
class. 4 164 4744 4908 Positive
5 23 12517 12540 Positive
Total 4101 18540 22641

Text Processing:

Since raw review text given by the customers may

Data Cleaning:
Data cleaning or Preprocessing is a very important
step as data might contain missing values, noises or
might be in an unusable format that cannot be used
for analysis and classification models directly.
First, all the columns were checked for null values.
If any column had more than 80 percent null
values, the column was dropped/ removed. All the
columns were renamed as space between column
contain undesirable or unnecessary text, our results
may not be as accurate as we would want and may
be difficult to comprehend and evaluate so we need
to perform text pre-processing of review texts.
First, tokenization was performed which broke the
raw text into words, sentences called tokens. Then,
punctuations like full stop, comma, hyphen, colon,
etc were removed. Stop words like I, am, is, had,
etc were also removed as such words do not add
any meaning to text and removing them reduces
noise and dimension of the feature set. Then
lemmatization was done which combined a word's
several inflected forms into a single item that can Positive red 0 7
Class by
be analysed easily. Lemmatization was chosen over
Sentimen 1491 1262
stemming as it brings context to the words. t 0 2284 6
Class by Text
Sentimen Coun
t t
1343
Positive
4
Negative 1476

Positive – Negative Sentiments:

Feature Extraction Methods And Train Test
Next, we classified each review as negative or Split:
positive with the help of VADER module (Full
Form - Valence Aware Dictionary and Sentiment We need to check and evaluate the performance of
Reasoner). This module is a tool that measures the our classification models or deep learning and
amount of positivity and negativity (emotions) in a machine learning algorithms. For this purpose, we
text as well as the strength of that sentiment or divide or split the dataset into two parts – train (size
emotion or opinion. SentimentIntensityAnalyzer() 70-80% and test (size 20-30%). Cleaned review
which is an object, and polarity_scores which is a text were taken as x and recommended column was
pre-defined function, return a dictionary of scores taken as y and the train test split with a test size of
in four classifications: positive, neutral, negative 30% for machine learning models and 20% for
and compound. The fourth category is basically the deep learning models was done.
sum of neutral, positive and negative scores
standardized within the range of -1 to 1.
 BAG OF WORDS:
A model that transforms documents consisting
of text into vectors of scores give/assigned to
each word of the document is bag-of-words. It
is a very famous approach used to create
sentiment classification models. Tokenizing
each of the clean review phrases in dataset
Initial Data after removal of Null record created a bag of words that represented our
vocabulary. That bag of words vector basically
"Text represented each individual sentence or sample
Ratin Recom Reco " Class by
g -0 m -1 Count Rating in the clean review column of dataset.
1 806 15 821 Negative
2 1455 94 1549 Negative  COUNT VECTORIZER:
3 1653 1170 2823 Neutral It is a supreme tool provided by scikit – learn
4 164 4744 4908 Positive library that is used for converting a certain text
5 23 12517 12540 Positive like review text into a vector (or sequence of
Class by integers). It is primarily centred on the
Total 4101 18540 22641 Sentiment
Text Class by
frequentness/ frequency of every word that
Count Sentiment occurs during the course of the text (review).
20010 Positive Using this approach, increased the accuracy of
2631 Negative the models by almost 1 percent.
Final Data
Test Text Recom Recom -
"Tex Method Size Count -0 1
t" Bag of 30% of
Class by Coun Reco Reco Word data 4473 685 3788
Rating Remark t m -0 m -1 count 30% of
1- Conside vectorizer data 4473 685 3788
Negative red 821 806 15
2- Conside
Negative red 1549 1455 94
3-
Neutral removed
4- Classification Models:
Positive removed
5- Conside 1254 23 1251
While machines learn to think and act with fewer
human interventions, deep learning refers to
computers learning to think using structures that
resemble those found in the human brain.
Six classification models were built to predict
whether or not the clothing piece is recommended
by the customer based on the review given by
them. Three deep learning models were also built
to check whether they give higher accuracy or not.
These models were tested against parameters like
accuracy, f1- score, recall, support, and precision.
MULTINOMIAL NAIVE BAYES
The features in Multinomial Naive Bayes (MNB)
[5] are believed to come from a basic multinomial
distribution. MNB is best appropriate for features
that indicate counts or count rates since the
multinomial distribution describes the chance of
observing counts among a number of categories.
The feature extraction method of bag of words gave
an accuracy of 93.67% and with count vectorizer
the accuracy was 94.75%.
SUPPORT VECTOR MACHINE:
This algorithm treats every item of data as a point
in n-dimensional space [6] (n - number of features
in data), with the value of each feature being
determined by the coordinates of that feature.
Classification is then done by finding a hyper-plane
that best differentiates the two classes. With the
feature extraction method of bag of words, the
model gave an accuracy of 94.05% and with count
vectorizer, the accuracy was 94.79%.
RANDOM FOREST CLASSIFIER
This classifier [7], a supervised ML algorithm
which is used extensively in regression and
classification problems, creates decision trees on
numerous samples. For classification, it considers
their majority vote for classification whereas for
regression, average. It usually gives better results
for classification problems as compared to
regression problems. With the feature extraction
method of bag of words, the model gave an
accuracy of 90.74% and with count vectorizer, the
accuracy was 91.48%.
NEURAL NETWORK MODEL
SciKit-learn library of python implements the
Multi-layer Perceptron Neural Network Model [8]
which is a supervised learning model. It trains on a
dataset to learn the function f: Rm * Ro, where o and
m give the number of dimensions for output and
input, respectively. A non-linear function
approximator can be learned from a set of features
X = x1, x2, ..., xm and a target Y for either
classification regression. With the feature
extraction method of bag of words, the model gave
an accuracy of 93.38% and with count vectorizer,
the accuracy was 94.48%.
ADA BOOSTING CLASSIFIER
AdaBoost classifier is an iterative ensemble
supervised learning or meta-learning model, which
by combining multiple poorly performing
classifiers and learning from their mistakes [9],
builds a strong classifier that will provide high
accuracy. It is easy to implement and overfitting is
not an issue. With the feature extraction method of
bag of words, the model gave an accuracy of
91.01% and with count vectorizer, the accuracy
was 91.91%.
K NEAREST NEIGHBOUR
Known as the lazy learner and non-parametric
algorithm, KNN does not learn from the training
set of the dataset immediately. Instead, it retains the
dataset and then when the time to classify comes, it
performs an action on it. It simply stores datasets
during the training phase, and as new datasets are
received, it classifies them into similar related
categories. With the feature extraction method of
bag of words, the model gave an accuracy of
85.31% and with count vectorizer, the accuracy
was 85.56%.
LSTM – Long Short Term Memory
LSTM is a type of recurrent neural network. In
terms of memory, LSTMs are better than traditional
recurrent neural networks. LSTMs are relatively
better at remembering certain patterns once they
have mastered them. LSTMs may have several
hidden layers [11], and as the LSTM passes
through every layer, relevant information is
retained, and all irrelevant information is discarded.
It has 3 main gates - forget, input and output. The
DL model gave an accuracy of 94.28%.
GRU – Gated Recurrent Units
GRU is like a newer version of RNN since it has
fewer tensor’s operation which makes it faster. It is
very similar to LSTM but some of the differences
between GRU [12] and LSTM are as follows. GRU
doesn’t consist of a cell state, it uses its hidden
states to transport information and contains only 2
gates - Update and Reset. A Gated Recurrent Unit's
hidden state incorporates the information stored in
the Internal Cell State of an LSTM recurrent unit.
After that, the cumulative information is passed on
to the following Gated Recurrent Unit. The DL
model gave an accuracy of 93.47%.
Bidirectional-LSTM
A biLSTM classifier, which is a sequence
processing model, comprises of two LSTM models:
one taking the input in a forward direction, and the
other in a backwards direction. By using BiLSTMs,
the amount of information available to the network
is greatly increased. The algorithm is better able to
contextually understand the sentence (for example,
knowing what words immediately follow an article
in a sentence and what words precede an article).
The DL model gave an accuracy of 94.48%.
RESULT:
Sentiment of customer reviews was analysed, and it
was observed that there were 20010 positive
reviews and 2631 negative reviews. Of the two
different feature extraction methods used – Bag of
Words and Count Vectorizer, Count Vectorizer
gave higher accuracy for all the classification
models. Six different machine learning and three
deep learning models were built and compared
based on their accuracy and classification report.
The comparative analysis clearly shows that
Support Vector Machine (SVM) was the best
classification model with the highest accuracy.
With the feature extraction method of bag of
words, SVM model gave an accuracy of 94.05%
and with count vectorizer, the accuracy was
94.73%. Among Deep Learning Models,
Bidirectional Long Short-Term Memory (Bi-
LSTM) was the best model with the highest
accuracy of 94.48%. Overall, SVM which is a ML
model performed better than DL models because
DL models usually give a better performance with
large datasets whereas the dataset, we worked on [4] “Statistical Analysis on E-Commerce
was small as compared to real world datasets. Reviews, with Sentiment Classification using
Bidirectional Recurrent Neural Network”, by
Below is chart for Accuracy- Abien Fred M. Agarap
[5] Shriram, Jan 3, 2021, Multinomial Naive
Bayes Explained: Function, Advantages &
Accuracy by Method & Model Disadvantages, Applications in 2022,
https://www.upgrad.com/blog/multinomial-
Deep Learning

B-LSTM 0.945 naive-bayes-explained/, May 1, 2022

GRU 0.935 [6] GeeksForGeeks, Jan 22, 2021, Support
LSTM 0.943 Vector Algorithm,
SVM 0.948 https://www.geeksforgeeks.org/support-vector-
machine-algorithm/, May 1, 2022
Count Vectorizer

Random Forest 0.915

[7] Sruthi E R, June 17, 2021, Understanding
Neural Network 0.945
Random Forest,
NAIVE BAYES 0.947 Total https://www.analyticsvidhya.com/blog/2021/0
KNN 0.856 6/understanding-random-forest/, May 1, 2022
AdaBoost 0.919 [8] Deepika Singh, June 6, 2019, Machine
SVM 0.941 Learning with Neural Networks Using scikit-
Random Forest 0.907
learn,
Bag of Words

https://www.pluralsight.com/guides/machine-
Neural Network 0.934
learning-neural-networks-scikit-learn, May 1,
NAIVE BAYES 0.937 2022
KNN 0.853 [9] Anshul Saini, September 15, 2021,
AdaBoost 0.910 AdaBoost Algorithm – A Complete Guide for
0.800 0.850 0.900 0.950 1.000 Beginners,
https://www.analyticsvidhya.com/blog/2021/0
9/adaboost-algorithm-a-complete-guide-for-
beginners/, May 1, 2022
References:
[10] Tarun Jain, Payal Garg, Namita Chalil,
[1] “Sentiment Analysis and Opinion Mining”,
Aditya Sinha, Vivek Kumar Verma, Rishi
IJERT, Mrs. Hari Priya and Okoro Jennifer
Gupta. “SMS Spam Classification Using
Chimaobiya, 2016
Machine Learning Techniques”.
journalofbigdata.springeropen.com - Sumbal
[11] Jason Brownlee, July 26, 2016, Sequence
Riaz S, Fatima M, Kamran M, Nisar MW,
Classification with LSTM Recurrent Neural
“Opinion mining on large scale data using
Networks in Python with Keras,
sentiment analysis and k-means clustering”
https://machinelearningmastery.com/sequence-
[2] K. Ravi and V. Ravi, A survey on opinion classification-lstm-recurrent-neural-networks-
mining and sentiment analysis: Tasks, python-keras/, May 1, 2022
approaches and applications, Knowledge-
[12] Saul Dobilas, February 2021, GRU
Based Systems 89, 2015
Recurrent Neural Networks,
[3] Nikhat Parveen, M.V.B.T. Santhi, Lakshmi https://towardsdatascience.com/gru-recurrent-
Ramani Burra, Vidyullatha Pellakuri, Haran neural-networks-a-smart-way-to-predict-
Pellakuri. "Women’s e-commerce clothing sequences-in-python-80864e4fe9f6, May 1,
sentiment analysis by probabilistic model LDA 2022
using R-SPARK", Materials Today:
Proceedings, 2021

COMPARASION OF CLASSIFICATION MODELS:

Below is analysis data of all the model based on accuracy. SVM Model for both the method has highest
accuracy.

Method / Model Recom No Yes Accurac Suppor Precision Recal f1 Score Total
 . y t l
BAG OF WORDS Predicted
50
0 175 0.9367 683 0.82 0.74 0.78
Actua 8
MULTINOMIAL NAIVE BAYES 4473
l 10 368
1 0.9367 3790 0.95 0.97 0.96
8 2
52
0 154 0.9405 683 0.83 0.77 0.80
9
SUPPORT VECTOR MACHINES Actual 4473
11 367
1 0.9405 3790 0.96 0.97 0.97
2 8
29
0 388 0.9074 683 0.92 0.43 0.59
5
RANDOM FOREST CLASSIFIER Actual 4473
376
1 26 0.9074 3790 0.91 0.99 0.95
4
52
0 159 0.9338 683 0.79 0.77 0.78
4
NEURAL NETWORK MODEL Actual 4473
13 365
1 0.9338 3790 0.96 0.96 0.96
7 3
40
0 282 0.9101 683 0.77 0.59 0.67
1
ADA BOOSTING CLASSIFIER Actual 4473
12 367
1 0.9101 3790 0.93 0.97 0.95
0 0
0 58 625 0.8531 683 0.64 0.08 0.15
KNN Actual 375 4473
1 32 0.8531 3790 0.86 0.99 0.92
8
Count Vectorizer
58
0 87 0.9475 667 0.80 0.87 0.83
Actua 0
MULTINOMIAL NAIVE BAYES 4473
l 14 365
1 0.9475 3806 0.98 0.96 0.97
8 8
52
0 141 0.9479 667 0.85 0.79 0.82
6
SUPPORT VECTOR MACHINES Actual 4473
371
1 92 0.9479 3806 0.96 0.98 0.97
4
31
0 348 0.9148 667 0.91 0.48 0.63
9
RANDOM FOREST CLASSIFIER Actual 4473
377
1 33 0.9148 3806 0.92 0.99 0.95
3
52
0 146 0.9448 667 0.84 0.78 0.81
1
NEURAL NETWORK MODEL Actual 4473
10 370
1 0.9448 3806 0.96 0.97 0.97
1 5
39
0 269 0.9191 667 0.81 0.60 0.69
8
ADA BOOSTING CLASSIFIER Actual 4473
371
1 93 0.9191 3806 0.93 0.98 0.95
3
0 39 628 0.8556 667 0.68 0.06 0.11
KNN Actual 378 4473
1 18 0.8556 3806 0.86 1.00 0.92
8
Deep Learning
53
0 146 0.9428 685 0.83 0.79 0.81
Actua 9
LSTM 4473
l 11 367
1 0.9428 3788 0.96 0.97 0.97
0 8
59
0 95 0.9347 685 0.75 0.86 0.80
0
GRU Actual 4473
19 359
1 0.9347 3788 0.97 0.95 0.96
7 1
57
0 109 0.9448 685 0.81 0.84 0.82
6
B-LSTM Actual 4473
13 365
1 0.9448 3788 0.97 0.96 0.97
8 0