AAI Delivery Enablement Guide v1.8 September 2021

AAI Delivery Enablement Guide
AWS Authorized Instructor

Delivery Enablement Guide
v1.8 September 2021
© 2021, Amazon Web Services, Inc. or its affiliates. All rights reserved. AMAZON CONFIDENTIAL - DO NOT
DISCLOSE.
This publication contains nonpublic AWS Material, subject to the confidentiality terms of your AWS Authorized
Instructor Agreement, and is subject to change by AWS at any time.
TABLE OF CONTENTS
COURSE ENABLEMENT PATHS..............................................................................................................................3
FUNDAMENTAL COURSES .....................................................................................................................................4
ENABLEMENT PROCESS FOR AWS CLOUD ESSENTIALS FOR BUSINESS LEADERS .................................................................. 4
ENABLEMENT PROCESS FOR AWS CLOUD ESSENTIALS FOR BUSINESS LEADERS – FINANCIAL SERVICES .............................. 4
ENABLEMENT PROCESS FOR AWS CLOUD PRACTITIONER ESSENTIALS ................................................................................. 4
ENABLEMENT PROCESS FOR AWS TECHNICAL ESSENTIALS .................................................................................................. 5
ENABLEMENT PROCESS FOR AWS SECURITY ESSENTIALS .................................................................................................... 5
ENABLEMENT PROCESS FOR VIDEO STREAMING ESSENTIALS FOR AWS MEDIA SERVICES .................................................... 6
INTERMEDIATE COURSES ......................................................................................................................................6
ENABLEMENT PROCESS FOR ARCHITECTING ON AWS .......................................................................................................... 6
ENABLEMENT PROCESS FOR AWS CLOUD FINANCIAL MANAGEMENT FOR BUILDERS............................................................ 6
ENABLEMENT PROCESS FOR BIG DATA ON AWS .................................................................................................................. 7
ENABLEMENT PROCESS FOR BUILDING DATA LAKES ON AWS .............................................................................................. 7
ENABLEMENT PROCESS FOR DATA WAREHOUSING ON AWS ............................................................................................... 8
ENABLEMENT PROCESS FOR DEEP LEARNING ON AWS ........................................................................................................ 8
ENABLEMENT PROCESS FOR DEVELOPING ON AWS ............................................................................................................. 9
ENABLEMENT PROCESS FOR DEVELOPING SERVERLESS SOLUTIONS ..................................................................................... 9
ENABLEMENT PROCESS FOR DEVOPS ENGINEERING ON AWS............................................................................................ 10
ENABLEMENT PROCESS FOR EXAM READINESS: AWS CERTIFIED DATA ANALYTICS- SPECIALTY ......................................... 10
ENABLEMENT PROCESS FOR EXAM READINESS: AWS CERTIFIED DATABASE- SPECIALTY.................................................... 10
ENABLEMENT PROCESS FOR EXAM READINESS: AWS CERTIFIED DEVELOPER- ASSOCIATE ................................................. 11
ENABLEMENT PROCESS FOR EXAM READINESS: AWS CERTIFIED SOLUTIONS ARCHITECT- ASSOCIATE ............................... 11
ENABLEMENT PROCESS FOR EXAM READINESS INTENSIVE WORKSHOP: AWS CERTIFIED SOLUTIONS ARCHITECT-
ASSOCIATE......................................................................................................................................................................... 12
ENABLEMENT PROCESS FOR MIGRATING TO AWS .............................................................................................................. 12
ENABLEMENT PROCESS FOR MLOPS ENGINEERING ON AWS ............................................................................................. 12
ENABLEMENT PROCESS FOR PLANNING AND DESIGNING DATABASES ON AWS .................................................................. 13
ENABLEMENT PROCESS FOR PRACTICAL DATA SCIENCE WITH AMAZON SAGEMAKER ......................................................... 13
ENABLEMENT PROCESS FOR RUNNING CONTAINERS ON AMAZON ELASTIC KUBERNETES SERVICE ..................................... 14
ENABLEMENT PROCESS FOR SECURITY ENGINEERING ON AWS .......................................................................................... 14
ENABLEMENT PROCESS FOR SYSTEMS OPERATIONS ON AWS............................................................................................ 15
ENABLEMENT PROCESS FOR THE MACHINE LEARNING PIPELINE ON AWS .......................................................................... 15
ADVANCED COURSES ..........................................................................................................................................15
ENABLEMENT PROCESS FOR ADVANCED ARCHITECTING ON AWS ...................................................................................... 15
ENABLEMENT PROCESS FOR ADVANCED DEVELOPING ON AWS ......................................................................................... 16
ENABLEMENT PROCESS FOR ARCHITECTING ON AWS - ACCELERATOR ............................................................................... 16
ENABLEMENT PROCESS FOR EXAM READINESS: AWS CERTIFIED ADVANCED NETWORKING- SPECIALTY ............................ 17
ENABLEMENT PROCESS FOR EXAM READINESS: AWS CERTIFIED DEVOPS ENGINEER- PROFESSIONAL ............................... 17
ENABLEMENT PROCESS FOR EXAM READINESS: AWS CERTIFIED MACHINE LEARNING- SPECIALTY ..................................... 18
ENABLEMENT PROCESS FOR EXAM READINESS: AWS CERTIFIED SECURITY- SPECIALTY ..................................................... 18
ENABLEMENT PROCESS FOR EXAM READINESS: AWS CERTIFIED SOLUTIONS ARCHITECT- PROFESSIONAL......................... 18
HOW TO PREPARE FOR AWS CERTIFICATIONS ................................................................................................19
TECHNICAL RESOURCES ......................................................................................................................................19
STAY CURRENT WITH THE LATEST RELEASES ...................................................................................................................... 19
BUILD YOUR TECHNICAL EDGE ........................................................................................................................................... 20
MAINTAIN YOUR TECHNICAL EDGE .................................................................................................................................... 20
YOUR ROLE AS AN INSTRUCTOR IN AN AWS CLASS........................................................................................20
CLASSROOM MANAGEMENT ............................................................................................................................................... 21
CONTENT DELIVERY ........................................................................................................................................................... 21
GENERAL BEST PRACTICES ................................................................................................................................................. 21
Getting the most out of your delivery time ............................................................................................................ 22
Quick tips for your delivery ....................................................................................................................................... 22
Lab Support ................................................................................................................................................................ 22
Answering Questions ................................................................................................................................................. 23
GETTING READY ...................................................................................................................................................24
PLATFORM KNOWLEDGE .................................................................................................................................................... 24
BEFORE A CLASS ..................................................................................................................................................24
PRE-COURSE EMAILS .......................................................................................................................................................... 24
DURING A CLASS ..................................................................................................................................................25
IN-CLASS SUPPORT ........................................................................................................................................................... 25
AFTER A CLASS .....................................................................................................................................................25
GATHERING COURSE FEEDBACK ......................................................................................................................................... 25
WRAP-UP EMAIL ................................................................................................................................................................ 25
ANSWERING OPEN QUESTIONS........................................................................................................................................... 25
AAI Enablement Guide
v1.8 September 2021
Course Enablement Paths

The course enablement paths detailed in this document, are designed to inform the AAI
community on the requirements instructors must meet in order to become approved to teach
each AWS course. The purpose of these requirements is to ensure all AAIs are fully prepared
to deliver AWS courses and provide the best customer experience possible.
The requirements below are mandatory for every AAI. AWS has sole discretion to amend the
enablement requirements as necessary. AAIs may be asked to complete additional
enablement steps when a major update or new course release dictates additional
requirements.
In addition to the course enablement paths, this guide provides helpful information about
preparing for AWS certifications, how to keep up to date on AWS technology, and what is
expected of an AAI before, during, and after a delivery.
Recommended preperation before first delivery: Familiarize yourself with the course slides
and labs. Shadow a course, when possible, to see how a tenured AAI is delivering it.
Please note that to be considered as authorized to teach any topic above Architecting on
AWS, after your Instructor Candidate Authorization, you need to send an email to aai-
program@amazon.com and/or your Regional AAI Program Manager to let them know
that you feel ready to take on this new challenge. The team will then verify that you have
completed all mandatory steps and mark you as approved if applicable.
Once an instructor has successfully passed their Instructor Candidate Authorization and
approved to deliver Architecting on AWS, they are then eligible to deliver the following
courses, subject to fulfilling the prerequisites, achieving the relevant AWS Certification and
completing preparation requirements detailed in the following enablement paths:

v1.8 September 2021
Fundamental Courses
Enablement process for AWS Cloud Essentials for Business Leaders
• Prerequisites: Successfully completed AAI onboarding and passed the Instructor

Candidate Authorization
• Certifications Needed: AWS Certified Solutions Architect-Associate
• Content Preparation: The AAI should start their learning journey by reviewing
the documentation dedicated to this topic in VitalSource Explore. To
complement the self-study, we recommend that AAIs shadow an experienced
instructor delivering the course for extra tips on delivery skills and demos.
• Narrative Validation: The AAI will complete and pass the Instructor
Enablement: Cloud Essentials for Business Leaders Digital Instructor Guide, with
an 80% on the final assessment.
Enablement process for AWS Cloud Essentials for Business Leaders – Financial Services

Enablement: Cloud Essentials for Business Leaders Digital Instructor Guide, with
an 80% on the final assessment.
Enablement process for AWS Cloud Practitioner Essentials

4 aws.amazon.com/training
v1.8 September 2021

Enablement: Cloud Practitioner Essentials Digital Instructor Guide, with an 80%
on the final assessment.
Enablement process for AWS Technical Essentials

Enablement: AWS Technical Essentials Digital Instructor Guide, with an 80% on
the final assessment.
Enablement process for AWS Security Essentials
• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

deliveries of Architecting on AWS.
the documentation dedicated to this topic in VitalSource Explore, and testing
the labs in Qwiklabs. To complement the self-study, we recommend that AAIs
shadow an experienced instructor delivering the course for extra tips on
delivery skills and demos.
Enablement: AWS Security Essentials Digital Instructor Guide.
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Enablement process for Video Streaming Essentials for AWS Media Services

Enablement: Video Streaming Essentials for AWS Media Services Digital
Instructor Guide, with an 80% on the final assessment.
Intermediate Courses
Enablement process for Architecting on AWS

• Certifications Needed: AWS Certified Solutions Architect-Associate or AWS

Certified Solutions Architect-Professional
• Narrative Validation: The AAI Candidate will complete and pass the Instructor
Enablement: Architecting on AWS Digital Instructor Guide.
Enablement process for AWS Cloud Financial Management for Builders

v1.8 September 2021
• Certifications Needed: AWS Certified Solutions Architect- Professional
• Narrative Validation: The AAI will complete the AWS Well-Architected course
and we they will complete and pass the AWS Cloud Financial Management for
Builders Digital Instructor Guide with an 80% on the final assessment.
Enablement process for Big Data on AWS

• Certifications Needed: AWS Certified Data Analytics- Specialty OR Certified Big

Data-Specialty.
Please note that the Big Data course and certification exam are in the process of
being deprecated. Once a instructor’s Big Data Certification expires, they must
obtain the Data Analytics certification to deliver this course.
• Narrative Validation: No Digital Instructor Guide is currently available for this

course. We recommend shadowing a course on this topic as a final step before
the first delivery.
Enablement process for Building Data Lakes on AWS

• Certifications Needed: AWS Data Analytics – Specialty

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Enablement: Building Data Lakes on AWS Digital Instructor Guide, with an 80%
Enablement process for Data Warehousing on AWS

• Certifications Needed: AWS Certified Data Analytics- Specialty OR Certified Big

Data-Specialty.
Please note that the Big Data course and certification exam are in the process of
being deprecated. Once a instructor’s Big Data Certification expires, they must
obtain the Data Analytics certification to deliver this course.

the first delivery.
Enablement process for Deep Learning on AWS

• Certifications Needed: AWS Certified Machine Learning - Specialty
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the first delivery.
Enablement process for Developing on AWS

• Certifications Needed: AWS Certified Developer- Associate
Enablement: Developing on AWS Digital Instructor Guide, with an 80% on the
final assessment.
Enablement process for Developing Serverless Solutions

Enablement: Developing Serverless Solutions on AWS Digital Instructor Guide,
with an 80% on the final assessment.
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Enablement process for DevOps Engineering on AWS

• Certifications Needed: AWS Certified DevOps Engineer- Professional
Enablement: DevOps Engineering on AWS Digital Instructor Guide with an 80%
on the final assessment
Enablement process for Exam Readiness: AWS Certified Data Analytics- Specialty

• Certifications Needed: AWS Certified Data Analytics- Specialty
Enablement- Exam Readiness: AWS Certified Data Analytics- Specialty digital
instructor guide with an 80% on the final assessment.
Enablement process for Exam Readiness: AWS Certified Database- Specialty

• Certifications Needed: AWS Certified Database- Specialty
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• Narrative Validation: The AAI will complete and pass the Instructor Enablement:
Exam Readiness - Database Specialty Digital Instructor Guide with an 80% on
the final assessment.
Enablement process for Exam Readiness: AWS Certified Developer- Associate


the first delivery.
Enablement process for Exam Readiness: AWS Certified Solutions Architect- Associate

Candidate Authorization.
• Certifications Needed: AWS Certified Solutions Architect- Associate

the first delivery.
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Enablement process for Exam Readiness Intensive Workshop: AWS Certified Solutions
Architect- Associate

• Certifications Needed: AWS Certified Solutions Architect- Associate
Architecting on AWS Digital Instructor Guide with an 80% on the Final
Assessment.
Enablement process for Migrating to AWS

• Certifications Needed: AWS Certified SysOps Administrator – Associate.
Migrating to AWS (2.x) Digital Instructor Guide with an 80% on the final
assessment.
Enablement process for MLOps Engineering on AWS

• Certifications Needed: AWS Certified Machine Learning – Specialty
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MLOps Engineering on AWS Digital Instructor Guide, with an 80% on the final
assessment
Enablement process for Planning and Designing Databases on AWS

• Certifications Needed: AWS Certified Database – Specialty
Planning and Designing Databases on AWS Digital Instructor Guide with an 80%
Enablement process for Practical Data Science with Amazon SageMaker

v1.8 September 2021

the first delivery.
Enablement process for Running Containers on Amazon Elastic Kubernetes Service

• Certifications Needed: The instructor must hold at least one of the following
certifications to deliver this course: AWS Certified Developer- Asscoiate. AWS
Certified SysOps Administrator- Associate, and/or AWS Certified DevOps
Engineer- Professional
• Narrative Validation: The AAI will complete the Amazon Elastic Kubernetes
Service (EKS) Primer and will take and pass the Instructor Enablement: Running
Containers on Amazon EKS Digital Instructor Guide with an 80% or higher on the
final assessment
Enablement process for Security Engineering on AWS

• Certifications Needed: AWS Security-Specialty
Enablement: Security Engineering on AWS Digital Instructor Guide with an 80%
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Enablement process for Systems Operations on AWS

• Certifications Needed: AWS Certified SysOps Administrator- Associate
Enablement: Systems Operations on AWS Digital Instructor Guide, with an 80%
Enablement process for The Machine Learning Pipeline on AWS

The Machine Learning Pipeline on AWS Digital Instructor Guide, with an 80% on
the final assessment
Advanced Courses
Enablement process for Advanced Architecting on AWS

v1.8 September 2021
Enablement: Advanced Architecting on AWS Digital Instructor Guide, with an
80% on the final assessment.
Enablement process for Advanced Developing on AWS

• Certifications Needed: AWS Certified Developer – Associate
Advanced Developing on AWS Digital Instructor Guide with an 80% on the final
assessment.
Enablement process for Architecting on AWS - Accelerator

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Enablement: Architecting on AWS - Accelerator Digital Instructor Guide, with an
80% on the final assessment.
Enablement process for Exam Readiness: AWS Certified Advanced Networking- Specialty

• Certifications Needed: AWS Certified Advanced Networking- Specialty

the first delivery.
Enablement process for Exam Readiness: AWS Certified DevOps Engineer- Professional

• Certifications Needed: AWS Certified DevOps Engineer- Professional

the first delivery.
v1.8 September 2021
Enablement process for Exam Readiness: AWS Certified Machine Learning- Specialty

• Certifications Needed: AWS Certified Machine Learning- Specialty
Exam Readiness: AWS Certified Machine Learning- Specialty Digital Instructor
Guide with an 80% on the final assessment.
Enablement process for Exam Readiness: AWS Certified Security- Specialty

• Certifications Needed: AWS Certified Security- Specialty

the first delivery.
Enablement process for Exam Readiness: AWS Certified Solutions Architect- Professional


v1.8 September 2021

the first delivery.
How to Prepare for AWS Certifications
Having a strong, hands-on based, AWS knowledge is a great benefit when preparing for
certification exams but might not be enough. Please review the following resources when
preparing:
• AWS Exam Blueprints & Whitepapers
o The Exam blueprints will give the student guidance on what the exams will
cover, broken down in sections and corresponding weights. This will help
students in focusing their preparation effort and assessing their knowledge.
• AWS Self-Paced Labs
o For the necessary hands-on part of the exam preparation, AWS self-paced labs
will provide hands-on practice in a live AWS environment with AWS services and
real-world cloud scenarios
• AWS FAQs
o AWS services FAQs are a great source of knowledge, especially for the associate
level certification exams as many of the questions in the exams themselves have
their answers in this section. Review it carefully before sitting for one of the
certifications exams.
• AWS Certified Solutions Architect Official Study Guide: Associate Exam
o The official study guide will provide all the necessary information to pass the
exam. Go through the review questions first to assess your knowledge and then
work backwards through the content to cover for any weak areas.
Technical Resources
Stay Current with the Latest Releases
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AWS Courses are subject to numerous minor and major updates. Make sure you are always up to
date on the latest releases by visiting http://releases.awstc.com/ where you can find a list of the
latest updates in our teaching material.
Build Your Technical Edge
There are plenty of resources available to gather AWS knowledge, starting of course with the
many official AWS courses available.
An AWS Authorized Instructor should not limit their knowledge to what is on the course
materials, but will be curious and explore the AWS platform through multiple angles.
As general guidance, here is a list of qualified sources to gather technical knowledge, examples
and most importantly a variety of narrative to learn from when presenting content to
audiences. You can access the consolidated list of links below.
- AWS YouTube Official Channel
- Hands-on experience:
o AWS Labs GitHub Repository
o AWS Quick Starts
- AWS Whitepapers
- AWS Blogs
- AWS What's New
Maintain Your Technical Edge
Staying on top of new services and features of the AWS platform is not easy and requires
persistent effort.
Suggested ways to stay on top of things, other than constantly coming back to the above
resources:
• Build and maintain your own demos
• Take AWS classes and certification exams
• Attend webinars
• Prepare for additional courses and boot camps
• Join AAI Forge monthly sessions or watch recordings if you couldn’t attend them (2020
recordings / 2021 recordings)
Your Role as an Instructor in an AWS Class
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Classroom Management
As the Instructor, you are in charge of the class and you will need to be able to handle a wide
variety of situations including (this may vary based on your organization):
• Any administrative issues that arise, such as:
o student registrations
o buying courseware in Gilmore
o managing lab environments in QwikLabs
• Pre- and post-course administrative tasks such as email communications.
• Time management – courses typically run from 9AM to 5PM with coffee breaks and an
hour-long lunch break
• People management
• Get to know your Students, ask questions and understand their motivations and
expectations
Content Delivery
The Instructor’s primary responsibility is to present the course to the students.

This requires a good background knowledge of all the topics discussed on the course slides, and
some practical experience in using those services. There are some tips on acquiring platform
knowledge in later sections of this document
General Best Practices

• Try to be as interactive as possible; do not to fall into lecture mode.
• Encourage students to ask questions, check your students’ understanding, ask them
questions, ask for real-world use-cases and experience from the students. Some courses
explicitly have group discussions or group exercises as part of the materials, and it’s your
responsibility to facilitate those.
• Make eye contact, move around the room, use voice inflection as an instrument, vary
your tone, and emphasize key passages.
• If in a virtual setup, make sure students participate, whether via the chatroom or on
camera if they are willing to share their video (during breaks for example). Depending on
the delivery platform you are using, please identify your options for replacing
whiteboarding or any other interactive activity you would be doing if in an in-person
delivery.
You CAN:
• Change up your presentation by white boarding topics you are comfortable with.
• Integrate demos and walkthroughs to illustrate topics
v1.8 September 2021
• Add additional depth beyond the slides based on your experiences, student interest and
questions
You CANNOT:
• Add or modify slides (the official slides have been through Amazon legal approval)
• Halfheartedly follow the slides, or worse yet, read them to the students.
Getting the most out of your delivery time
Each course is not merely a collection of slides, but a cohesive narrative that enables students to
acquire knowledge and understanding of specific aspects of the AWS Platform. Keep this in
mind when preparing for a course and for each delivery.
Each module has specific learning objectives: study them, be sure you really understand what
each module is targeting to achieve. Make them yours, ensure that you're able to elaborate on
them and dive deep while maintaining a sense of cohesion when explaining. Depending on a
variety of factors, you may struggle with timings during a class: being able to summarize and
deliver the appropriate messaging of a module is a key element of a successful class.
Students have a better retention when content is exposed through coherent storytelling: when
preparing for the delivery of this content, focus on the technical side but also on how to tell a
story that will make sense for the students and that will enable them to work on the AWS
platform. For key concepts, use practical examples drawn from personal experience and case
studies.
Quick tips for your delivery

• Learn the names of your students.
• Do not be afraid to say "I don't know it" - see below
• Read "100 Things Every Presenter Needs To Know About People"
• Keep track of all the questions you were asked during each delivery, even if you didn't
have to research for the answer
Lab Support
Almost all AWS courses have self-directed labs for the students. The instructor is expected to
manage the Qwiklabs environment for the class (creating classes, registering students, pre-
warming labs with the “hot lab” feature, activating and ending labs, etc.).
An instructor should run through all labs in a class before teaching it. It is the instructor’s
responsibility to introduce each lab, inform students of any errata related to the lab and to
assist students during the lab.
v1.8 September 2021
Students may have trouble with the environment, or with tools such as Putty, as well as making
mistakes while following the lab instructions; the instructor should be familiar with solving all
types of these problems.
Answering Questions
An instructor should be able to answer straightforward student questions, especially questions

regarding AWS core services, or questions that are clearly within the scope of the course.
However, there will always be questions that you can’t answer; you still have to produce some
kind of response! You will almost certainly be faced with some of the following:
• Straightforward, factual questions you just don’t know the answer to.
o Don’t bluff, and don’t guess. Make a note of the question, research it during a
break, and be sure to get back to the student with an answer.
• Questions involving competitors.

o Please focus your answer on AWS services; discussing competitors can only make
you look boastful, or uninformed (if your knowledge is out of date), or biased
(thus losing customer trust and possibly starting an argument). AAIs do not
engage in conversations putting AWS against competitors and do not mention
competition if not asked directly by students. We are in class to allow students to
learn about AWS and the classroom is not the place where to fight against
competitors
• Questions involving integration with third-party products that you do not know much
about.
o It might be worth asking if any other student has faced a similar problem or uses
the same product; otherwise, see the next question.
• Highly complicated or workload-specific questions.

o For these, you should redirect customers to support, solutions architects,
technical account managers or other specialists.
• Questions about newly-released products and services.

o Students are often very knowledgeable about our products, and enthusiastic
about keeping up with new features. It’s a good idea for an instructor to keep up
with the launch announcements, but occasionally a student will beat you to it.
• Questions about unreleased services, the AWS roadmap, future expansion, the “secret
sauce” inner workings of a specific service, etc.
v1.8 September 2021
o Please restrict your answers to publicly-available information from official AWS

sources. Even if a customer is under NDA, that does not mean you can just tell
them whatever you happen to know. Many instructors try to avoid reading non-
public documentation, so as to not accidentally leak information.
Getting Ready
Though this process is covered in the AAI Onboarding Guide, it is worth mentioning that it still
applies to the first run of any other AWS course.
Platform Knowledge
For your first delivery of any course, focus on the core services and the services actually covered
in detail during the course. You should also do labs and practical work with the services.
Recommendations for delivery preparation:
1. Go through all course slides in one pass to understand the flow of the course, and then
another deeper pass to understand the detail of each slide. There are notes under each
slide. Ideally, during the course delivery, slides should be reminders and never a script
you would rely on. Again, try to build a cohesive story during this phase of the
preparation.
2. Practice all the labs in the course. Make sure you understand every step.
3. Keep preparing and whenever possible, schedule an appointment with a peer/buddy/tech
lead who is delivering this course already. The goal is to present a few modules in front
of the person and gather genuine feedback on your presentation.
4. It is normal to feel unsatisfied with your first few deliveries of the course. As long as the
main objectives of the course were met, this is a healthy sign that you are trying to
optimize your delivery and increase your knowledge of a course
Before a class
Pre-course emails
Some instructors like to send a pre-course email to students. You can use this approach to introduce
yourself to the students and establish your presence in the upcoming class. Engaging early will help
to resolve some administrative tasks such enrollment in a Learning Management System, signing up
for the lab environment and/or eVantage site, saving some precious time during in the
classroom.
One or two days before the class starts, please make sure that the class is correctly setup in the
Qwiklabs environment and that the Gilmore Student Guides have been sent out to class
participants. Some instructors like to receive a list of students before the class starts, in order to
v1.8 September 2021
understand the target audience and adapt their delivery accordingly. Please discuss this with
your Training Coordinator.
During a Class
In-Class Support
It’s always valuable to get prompt support within classes. These are several ways to get support:
1. From the AWS Authorized Instructor community and the AAI Program team - this is your
preferred option as you will reach multiple peers and AWS employees
a. Be sure to be added to the following Chime room: AWS T&C Hybrid Training Q&A
(external room). This room is only accessible to approved AAIs.
2. Qwiklabs and Gilmore support can be found here:

• Gilmore 24X7 Support:
o Toll Free (U.S.A. and Canada only): +1-844-771-3829
o Toll Free (International): +1-613-271-3829
o Email:aws@gilmore.ca
• Qwiklabs
https://qwiklab.zendesk.com/hc/en-us/requests/new
After a Class
Gathering Course Feedback
An instructor cannot wrap-up a class without allocating an adequate amount of time for
gathering feedback.
The most effective time to collect feedback is at the lunch break of the last day of delivery:
when students come back from lunch, allocate 5 minutes before resuming the lecture, to obtain
the feedback. This will produce a high completion rate.
Wrap-up email
After each class, a post-class email is the preferred way to thank your students and share
additional information (links to demos, blog posts…etc.)
NOTE: Always follow the practice of emailing yourself, and putting all recipients in the Bcc. It is
crucial for privacy, especially when we have multiple customers attending the course.
Answering open questions
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Make sure to follow up on any questions left open during the course – for example, any
questions that were sent to SAs or technical specialists. It’s usually better in these cases to reply
to those interested or asked the question initially to avoid spamming others.

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AAI Delivery Enablement Guide

AWS Authorized Instructor

Course Enablement Paths

AAI Delivery Enablement Guide

Enablement process for AWS Cloud Essentials for Business Leaders

• Prerequisites: Successfully completed AAI onboarding and passed the Instructor

• Certifications Needed: AWS Certified Solutions Architect-Associate

• Prerequisites: Successfully completed AAI onboarding and passed the Instructor

• Certifications Needed: AWS Certified Solutions Architect-Associate

Enablement process for AWS Cloud Practitioner Essentials

• Prerequisites: Successfully completed AAI onboarding and passed the Instructor

• Certifications Needed: AWS Certified Solutions Architect-Associate

complement the self-study, we recommend that AAIs shadow an experienced

Enablement process for AWS Technical Essentials

• Prerequisites: Successfully completed AAI onboarding and passed the Instructor

• Certifications Needed: AWS Certified Solutions Architect-Associate

Enablement process for AWS Security Essentials

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified Solutions Architect-Associate

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified Solutions Architect-Associate

Enablement process for Architecting on AWS

• Prerequisites: Successfully completed AAI onboarding and passed the Instructor

• Certifications Needed: AWS Certified Solutions Architect-Associate or AWS

Enablement process for AWS Cloud Financial Management for Builders

• Certifications Needed: AWS Certified Solutions Architect- Professional

Enablement process for Big Data on AWS

• Certifications Needed: AWS Certified Data Analytics- Specialty OR Certified Big

• Narrative Validation: No Digital Instructor Guide is currently available for this

Enablement process for Building Data Lakes on AWS

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Data Analytics – Specialty

Enablement process for Data Warehousing on AWS

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified Data Analytics- Specialty OR Certified Big

• Narrative Validation: No Digital Instructor Guide is currently available for this

Enablement process for Deep Learning on AWS

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified Machine Learning - Specialty

• Narrative Validation: No Digital Instructor Guide is currently available for this

Enablement process for Developing on AWS

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified Developer- Associate

Enablement process for Developing Serverless Solutions

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified Developer- Associate

Enablement process for DevOps Engineering on AWS

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified DevOps Engineer- Professional

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified Data Analytics- Specialty

Enablement process for Exam Readiness: AWS Certified Database- Specialty

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified Database- Specialty

Enablement process for Exam Readiness: AWS Certified Developer- Associate

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified Developer- Associate

• Narrative Validation: No Digital Instructor Guide is currently available for this

• Prerequisites: Successfully completed AAI onboarding and passed the Instructor

• Certifications Needed: AWS Certified Solutions Architect- Associate

• Narrative Validation: No Digital Instructor Guide is currently available for this

• Prerequisites: 6 months experience teaching AWS classes or a minimum of 5

• Certifications Needed: AWS Certified Solutions Architect- Associate

Enablement process for Migrating to AWS