Tagum City College of Science and Technology Foundation Inc.

Elpidio M. Gazmen compound, Gazmen Road Tagum City

Teacher’s Name: Samantha L. Natores Quarter 2nd Semester 4th week 1

Domain:
Subject Area: House Keeping FBS Date: April 4, 2024
Grade Level: 12 TVL Time 9:30 – 11:30

SEMI-DETAILED LESSON PLAN

House Keeping

Content Standards The learner demonstrates understanding of providing

effective housekeeping services to house guests.
Learning Competency LO 2. Advise guests on room and housekeeping equipment
2.1 Describe and explain the use of different types of housekeeping
and front office forms
At the end of the lesson, learners should be able to:

I. OBJECTIVES A.) analyze housekeeping and front office forms, understanding

their roles in hotel operations.
B.) appreciate the importance of detail in completing forms for
smooth hotel operations and guest satisfaction.
C.) practice filling out housekeeping forms to become skilled in
managing tasks in hotels.

II. SUBJECT MATTER

A. Topic  Types and uses of different housekeeping and front office forms

B. References TCCSTFI 2024 (TLE_HEHK11HS-Id- 2 )

C. Materials Power Point Presentation/Visual aid

D. Time Frame 2 Hours
E. Assessment Multiple Choice
Method
F. Skill infused Organization
G. Core Values Responsibility
III. PROCEDURES
a. Prayer and Greetings
b. Energizer
c. Checking of Attendance
d. Setting of Classroom Rules
e. Review of Past Lesson
  What was your previous lesson?

f. Motivation
 Picture Analysis

g. Activity
“Housekeeping Forms Role-Play”

Instructions:
 Create scenarios based on hotel interactions. Gather
relevant forms for each scenario.
 Divide students into small groups. Assign each group a
scenario and provide necessary forms.
 Students act out scenarios, taking on roles of hotel staff
and guests, focusing on realistic communication and
problem-solving.
 Discuss each role-play, highlighting communication and
form usage.
h. Analysis
 What forms are important for hotel tasks?
 How do these forms help guests and work go smoothly?
 Why is knowing these forms important for hotel staff?

i. Abstraction
Lecture
 Types of Housekeeping and Front Office Home

j. Application
Direction: Write your answer in a 1/2 sheet of paper. (5pts)
How do hotel forms help guests and staff, and why is it vital for staff
to know about them?

IV. ASSESSMENT Multiple Choice

Direction: read each statement carefully and choose the best
answers.

1.) Which form is used by housekeepers or room attendants to

record tasks done during their shift?
A) Front Office Diary
B) Wake-up Call Sheet
C) Housekeeping Attendant’s Daily Assignment Sheet
D) Maintenance Request Form
2.) What is the purpose of the Housekeeping Attendant’s Daily
Assignment Sheet?
A) To record guest wake-up call requests
B) To log important events at the front desk
C) To record tasks completed during a housekeeper's shift
D) To report maintenance issues in guest rooms
3.) Which form is used to report problems such as faulty equipment
or broken furniture to the housekeeping department?
A) Housekeeping Attendant’s Daily Assignment Sheet
B) Maintenance Request Form
C) Guest Room Cleaning Checklist
D) Lost and Found Slip
4.) What is the purpose of the Guest Room Cleaning Checklist?
A) To schedule maintenance work in guest rooms
B) To track lost and found items in guest rooms
C) To record tasks completed by housekeeping attendants
D) To ensure thorough cleaning and guest satisfaction in guest
rooms
5.) Which form contains details like the time, room numbers, and
names of guests requesting wake-up calls?
A) Front Office Diary
B) Housekeeping Attendant’s Daily Assignment Sheet
C) Wake-up Call Sheet
D) Lost and Found Slip
6.) When is the Housekeeping Work Order Form used?
A) To record tasks completed during a housekeeper's shift
B) To report maintenance issues in guest rooms
C) To schedule maintenance work in guest rooms
D) To request additional linens for guest rooms
7.) What information is recorded on the Lost and Found Slip?
A) Tasks completed during a housekeeper's shift
B) Guest room maintenance issues
C) Records for lost and found items
D) Guest wake-up call requests
8.) Which form is used to establish procedures to ensure guest
room cleanliness and satisfaction?
A) Maintenance Request Form
B) Guest Room Cleaning Checklist
C) Housekeeping Work Order Form
D) Lost and Found Slip
9.) What is the purpose of the Front Office Diary?
A) To schedule maintenance work in guest rooms
B) To record tasks completed during a housekeeper's shift
C) To track lost and found items in guest rooms
D) To log important events at the front desk
 10.) When is the Maintenance Request Form used?
A) To report problems such as faulty equipment to the
housekeeping department
B) To record tasks completed during a housekeeper's shift
C) To schedule maintenance work in guest rooms
D) To track lost and found items in guest rooms

V. ASSIGNMENT Assignment:
Direction: read and understand the instruction carefully. Write this in
a one whole sheet of paper.
 In 300-500 words, discuss the importance of safety rules in
hotels. Explain how these rules make guests feel safe and
happy. Give examples of safety rules and why they are
important. Also, talk about how guests can help follow these
rules. Finally, suggest ideas to make safety rules even better in
hotels.

Prepared by:

SAMANTHA L. NATORES
Practice Teacher

Checked by:

EDA MAE S. MABALA

Cooperating Teacher