CASH IN TRANSIT SERVICE LEVEL AGREEMENT

Entered into by and between

___________________________________________________________________

Registration number:
_________________________________________________

PSIRA no: __________________________________________________________

A private company duly incorporated in terms of the companies act no.61 of 1973, as
amended, duly represented by __________________________________________
in his/her capacity as _________________________________________ who
warrants that he/she is duly authorized hereto.

Hereinafter referred to as the “Service Provider”

And

___________________________________________________________________

Registration number: ________________________________________________

PSIRA no: __________________________________________________________

A private company duly incorporated in terms of the companies act no.61 of 1973, as
amended, duly represented by __________________________________________
in his/her capacity as _________________________________________ who
warrants that he/she is duly authorized hereto.

Hereinafter referred to as the “Client”

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CIT SERVICE LEVEL AGREEMENT
 1. DEFINITIONS

In this agreement:

1.1 Clause headings are inserted for convenience and shall not be used in its
interpretation.
1.2 Unless the context clearly indicates a contrary intention, an expression
that denotes one gender includes the other gender and neuter as
applicable, a natural person includes a juristic person and vice versa, the
singular includes the plural and vice versa and the following expressions
bear the meanings assigned to them below and cognate expressions bear
corresponding meanings:
1.2.1 Acts: means legislation, regulations, by-laws, and codes of good
practice (as amended) as may apply to the provision of the services
1.2.2 Agreement: means this cash in transit services agreement together
with all annexures and schedules incorporated herein
1.2.3 Business day: means any day other than Saturdays, Sundays, and
public holidays in the Republic of South Africa
1.2.4 Cash: means bank and currency notes, coins, cheques, travelers'
cheques, stamps, and any other negotiable instruments and/or bills
of exchange
1.2.5 Cash collection point: means the site/s or premises designated by
the client for the collection of the cash as mentioned in Annexure A
1.2.6 Cash collection process: means the process followed by the service
provider for the collection of cash from the cash collection point/s,
which includes the administrative process of identification of the
personnel, guarding the cash and monitoring the process,
completing any required forms, and departing from the cash
collection point and delivering the cash to designated cash delivery
point or cash deposit point nominated by the client.
1.2.7 Cash delivery point: means the site/s or premises designated by the
client for the delivery of the cash as mentioned in Annexure A

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 1.2.8 Cash deposit point: means the site/s or premises of specified
bank/s and/or financial institutions and/or cash processing centers,
where the service provider is required in terms of this agreement to
deliver the cash and deposit the cash in a specified bank account in
accordance with the deposit forms supplied by the client.
1.2.9 Personnel: means all persons employed and/or appointed and/or
sub-contracted by the service provider to provide the services
1.2.10 Services: means the cash in transit services provided by the service
provider to the client under this agreement
1.2.11 Service equipment: means all equipment necessary for the
provision of the services, including all tools, appliances, machinery,
vehicles, and all specialized equipment including all material and
documentation ancillary and related to firearms, keys,
communication radios, occurrence books, bulletproof vests,
uniforms, and any other equipment as may be agreed to between
the parties from time to time.
1.2.12 Effective date: means, notwithstanding the signature date
______________________________________________________
1.2.13 Signature date: means the date of signature of this agreement by
the party signing last.
1.2.14 Termination date: means _________________________________.
1.3 If any provision in a definition is a substantive provision conferring rights or
imposing obligations on any party, notwithstanding that it is only in the
definition clause, effect shall be given to it as if it were a substantive
provision in the body of the agreement.
1.4 When any number of days is prescribed in this agreement, same shall be
reckoned exclusively of the first and inclusively of the last day unless the
last day falls on a Saturday, Sunday, or proclaimed public holiday in the
Republic of South Africa, in which case the last day shall be the next
succeeding day which is not a Saturday, Sunday or proclaimed public
holiday in the Republic of South Africa.
1.5 Where figures are referred to in numerals and in words, if there is any
conflict between the two, the words shall prevail.

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 1.6 Expressions defined in this agreement shall bear the same meanings in
schedules or annexures to this agreement which do not themselves
contain their own definitions.
1.7 Where any term is defined within the context of any particular clause in
this agreement, the term so defined has limited application to the relevant
clause and shall bear the meaning ascribed to it for all purposes in terms
of this agreement, notwithstanding that the term has not been defined in
this interpretation clause.
1.8 The expiration or termination of this agreement shall not affect such of the
provisions of this agreement as expressly provided that they will operate
after any such expiration or termination or which of necessity must
continue to have effect after such expiration or termination,
notwithstanding that the clauses themselves do not expressly provide for
this.
1.9 The rule of construction that the contract shall be interpreted against the
party responsible for the drafting or preparation of the agreement, shall not
apply.

2. PREAMBLE
2.1 It is recorded that the client wishes to appoint the service provider, who
hereby accepts the appointment to provide and render services to the
client on the terms and conditions set out in this agreement.
2.2 The parties wish to record the terms and conditions of their agreement in
writing as set out herein.

3. SERVICES
3.1 The client hereby appoints the service provider to render cash in transit
services from the client's premises and deposit them at the client's
nominated bank branch or nominated cash deposit or cash delivery points.
3.2 The client has the obligation to: (please indicate what is expected of your
client, below are just general terms)
3.2.1 The client will use the tamper-evident sealable bag(s) to secure all
cash, cheques, and paying-in slips before transferring the sealed
bag(s) to the service provider on the pre-arranged collection day.
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 3.2.2 In the event that the client wishes to change the pre-arranged
collection schedule the following notice periods will apply:
a. Cancellation of collections:
b. Additional collections:
c. Change of premises:
d. Change of nominated bank:
3.2.3 The client must ensure that the collection points are safe and
secure in order to eliminate any risk of loss/ damage or injury.
3.3 Subject to the client fulfilling all their responsibilities under this agreement,
the service provider will deliver the following services to the client: (please
indicate what is expected of you, below are just general terms)
3.3.1 Continuous physical patrolling around the entrance and exit points
of the client’s premises while cash in transit is in progress.
3.3.2 Physical guarding of the client’s cash while CIT (cash in transit) is in
progress.
3.3.3 Safekeeping of cash while in transit
3.3.4 Maintain and ensure that a cash conveyance register reflecting the
time of collection or delivery is signed by all relevant persons at the
cash collection points, deposit points, and delivery points, proof of
same must be provided to the client.
3.3.5 In the event of an incident, the service provider must conduct
investigations within 24 hours and submit a preliminary report within
5 days and a final report within 7 days. This includes theft/loss/ and
damages.
3.3.6 Ensure that there is compliance with PSIRA, COIDA, and all other
relevant legislation.
3.4 The service provider must ensure that the personnel deployed to the
client’s cash collection points are fully qualified, competent, graded with
and by the private industry regulatory authority (“PSIRA”) and ensure that
such personnel shall:
3.4.1 Comply with all the directives imposed by the client or any
management body tasked with managing any cash collection point.
3.4.2 On collection of the cash from the cash collection point the
personnel must:
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 a. provide services in accordance to this agreement and any
annexures hereto.
b. Arrive timeously at the collection points, cash deposit points,
and cash delivery points.
c. At all times be dressed in the uniform clothing including
footwear and bullet-proof vests which shall be provided by the
service provider at its own cost, such uniforms must be suitable
for use by the personnel in view of the nature of the services
and comply with the circumstances under which the service are
rendered and any other relevant circumstance; and must have
badges/ insignia prominently attached to the uniform with the
name of the service provider clearly legible on them.
d. Be physically and mentally fit, healthy, and alert whilst on duty.
e. Be South African citizens or in receipt of the requisite work
permits and or visas.
f. Arrive at the cash collection point with service equipment which
must be in suitable working order at all times.
g. Ensure that all vehicles are supervised by a competent
personnel member who shall be present in the vehicle
throughout the cash conveyance process.
h. Guard and supervise the cash, and vehicles in the cash
conveyance process.
i. Exercise extreme care and caution throughout the cash
conveyance process
j. Take all reasonable steps to minimize or limit harm, damage,
loss, and/or injury to the cash or any person.
k. Respond to and report any and all irregularities, suspicious
activities, unsafe acts, and unsafe conditions that may be
encountered during the cash conveyance process.
l. In the event of any impairment of whatsoever nature to any
vehicle, whilst deployed in a cash conveyance process which
may result in the inability to complete such cash conveyance
process, the service provider shall ensure that the impairment is
reported to the client within ?? Hours and that where
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 reasonably possible a substitute vehicle must be deployed to
ensure that the cash conveyance process is completed within a
reasonable time.
3.5 The service provider shall remain solely responsible for the payment of all
costs of its personnel including but not limited to all applicable taxes,
charges, duties, or fees assessed or levied by any government entity, in
respect of the personnel or as a result of the personnel being provided by
the service provider in terms of this agreement.
3.6 The service provider expressly undertakes not to commit any act or
omission which shall or may constitute a breach of any term of this
agreement.

4. PAYMENT
4.1 Subject to the service provider's fulfillment of its obligations in accordance
with this agreement, the client will be obligated to pay the service provider
as agreed (please provide us with more information on how payment
should take place- is there a contract price? Is the amount payable in
advance? Or is an invoice sent every month? In the case of an invoice
how long after receipt of the invoice is the amount payable)
4.2 Payments shall be made by way of direct funds deposit into the service
provider’s bank account, the details of which are as follows:
Name of bank : _________________________________.
Branch name : _________________________________.
Branch code : _________________________________.
Account holder : _________________________________.
Account number : _________________________________.
Type of account : _________________________________.
4.3 The service provider reserves the right to charge the customer interest in
respect of late payment of any sum under this agreement at the rate of
_______per annum from the due date until the date of payment.

5. GENERAL TERMS AND CONDITIONS

5.1 This agreement shall commence on the effective date and shall end upon
termination in terms of this agreement.
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 5.2 Neither party shall be bound by any representation, express or implied
term, warranty, or promise not recorded herein unless reduced in writing
and signed by the parties or their authorized representatives.
5.3 No variation, amendment, or consensual cancellation of this agreement or
any provision or term hereof and no settlement of any disputes arising
under this agreement, and no extension of time, waiver or relaxation, or
suspension of any of the provisions or terms of this agreement shall be
binding or have any force and effect unless reduced to writing and signed
by or on behalf of the parties. Any such extension, waiver or relaxation, or
suspension which is so given or made shall be construed as relating
strictly to the matter in respect whereof it was made or given.
5.4 No extension of time or waiver or relaxation of any of the provisions or
terms of this agreement shall operate as an estoppel against either party
in respect of its rights under this agreement unless reduced to writing and
agreed to by the parties.
5.5 The grant of any indulgence by a party under this agreement shall not
constitute a waiver of any right by the grantor or prevent or adversely
affect the exercise by the grantor of any existing or future right of the
grantor.
5.6 If any of the provisions of this agreement is or becomes invalid, illegal, or
unenforceable for any reason, the validity, legality, and enforceability of
the remaining provisions of this agreement shall not be impaired or
affected in any way by such invalidity, illegality, or unenforceability.
5.7 The parties undertake at all times to do all such things, to perform all such
acts, and to take all such steps and to procure the doing of all such things,
the performance of all such actions, and the taking of all such steps as
may be open to them and necessary for or incidental to the putting into
effect or maintenance of the terms, conditions, and import of this
agreement.
5.8 This agreement shall be governed by and construed and interpreted
according to the laws of the Republic of South Africa.
5.9 Each of the parties irrevocably agrees that the high court of the Republic
of South Africa (North Gauteng local division) shall have jurisdiction to
hear and determine any suit, action, or proceeding, and to settle any
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 disputes, which may arise out of or in connection with this agreement and,
for such purposes, irrevocably submits to the non-exclusive jurisdiction of
such court.
5.10 Neither party shall acquire any rights, title, or interest of any kind in any
intellectual property which vests in the other party on the signature date or
which is subsequently acquired by the other party including without
limitation any brand name or trademark of the other or any of the other
party's subsidiaries, which intellectual property the parties hereby
acknowledge to be the sole and exclusive property of the other or such
subsidiary (as the case may be).

6. LIABILITY
6.1 The service provider shall not be liable for any loss, damage, or injury
sustained by any personnel of the client or to the client's property or any
other person whether direct or consequential howsoever caused in the
carrying out of the service provider's duties in terms of this agreement.
6.2 The service provider shall not be liable to the client for any consequential
loss of any nature, resulting from any delays in delivery or other factors,
unless such loss or damage results from gross negligence on the part of
the service provider or its personnel acting within the course of their
business.
6.3 The client indemnifies and holds the service provider’s personnel harmless
in respect of any and all claims made against the service provider/ its
personnel arising out of such injury or damage, save and except where
such injury or damage is caused as a result of the negligence of the
service provider and or its personnel.

7. CONFIDENTIALITY
7.1 Each party expressly undertakes to keep confidential and not to disclose
to any other person without the prior written consent of the other, which
consent may not be unreasonably withheld, the details of this agreement,
the details of the negotiations leading to this agreement, the information
handed over to each other during the course of negotiations, the details of
all the transactions or agreements contemplated in this agreement and all
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 information relating to the business or the operations and affairs of each of
the parties (hereinafter referred to as “confidential information”).

8. PERSONNEL
8.1 For the duration of this agreement and for a period of _______months
after termination hereof for any reason whatsoever, the client undertakes
that it shall not in any manner whatsoever:
8.1.1 Induce, persuade, solicit or make attempts to induce, persuade or
solicit any of the service provider’s personnel for the purposes of
employment or any other purposes,
8.1.2 Employ or in any manner engage the services of the service
provider's personnel, either on a full-time or part-time basis, for any
purpose whatsoever other than in terms of this agreement.

9. CESSION, ASSIGNMENT, DELEGATION

9.1 Neither party shall cede, delegate, or assign any of its rights and/or
obligations in terms of this agreement to any third party without the prior
written consent of the other, which consent may not be unreasonably
withheld.

10. TERMINATION
10.1 Either party shall be entitled to terminate this agreement by giving the
other party not less than 30 days' written notice.

11. BREACH REMEDIES

11.1 In the event of a breach by either party, the affected party must notify
the party committing the breach of the breach and provide them with 7
days to rectify the said breach.
11.2 Should the breach not be resolved within 7 days of receipt of the
written notice the affected party shall be entitled to cancel the agreement
and claim specific performance or use alternative legal remedies.

12. FORCE MAJEURE

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 12.1 In the event that the service provider shall be delayed or hindered in or
prevented from doing or performing any act or thing required hereunder by
reason of strikes, lockouts, casualties, an act of god, causus fortuitus,
labour difficulties, failure of power, governmental regulations, riots,
insurrection, war or other causes beyond the service provider’s control,
then the service provider shall not be responsible for such delays and the
doing or performing of such act or thing shall be excused for the period of
delay, and the period for the performance of any such act or thing shall be
extended for the period of such delay.

13. INSURANCE
13.1 It is agreed that, in undertaking to provide its services, the service
provider does not warrant that it will succeed in preventing any loss,
damage, injury, or other events that the client fears might occur.
13.2 It is agreed that the services provided in terms of this agreement are
complimentary to and not an alternative to insurance coverage.
13.2.1 The service provider is not the insurer of the client and, accordingly,
recommends that the client should take out such insurance as it
may deem fit against any harm or loss as it may consider
appropriate.
13.3 The service provider undertakes to maintain an acceptable public
liability insurance policy with a minimum of R______________.

14. DOMICILIUM CITANDI ET EXECUTANDI

14.1 Each party chooses the address set out opposite its name below as its
domicilium citandi et executandi (whether in respect of notices, court
processes, or any other documents or communications of whatsoever
nature) for purposes of this agreement:

14.1.1 Service provider : _______________________________________.

Physical address: _______________________________________.
Email address : _______________________________________.
Attention for : _______________________________________.

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 14.1.2 Client : _______________________________________.
Physical address: _______________________________________.
Email address : _______________________________________.
Attention for : _______________________________________.

14.2 Any notice or communication required or permitted to be given in terms

of this agreement shall be valid and effective only if in writing, but it shall
be acceptable to give notice by email.
14.3 Either party may by written notice to the other party change its chosen
address to another physical address, provided that the change shall
become effective on the seventh day after delivery of such notice to the
addressee.
14.4 Any notice to a party contained in a correctly addressed envelope and
delivered by hand to a responsible person during ordinary business hours
at its chosen address shall be deemed to have been received, unless the
contrary is proved, on the first business day after delivery.
14.5 Any notice by email to a party at its chosen email address shall be
deemed to have been received, unless the contrary is proved, on the first
business day after the date of transmission.
14.6 Notwithstanding anything to the contrary contained in this clause a
written notice or communication actually received by a party shall be an
adequate written notice or communication to it, notwithstanding that it was
not sent to or delivered at its chosen address.

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SIGNED ON THE__________________
DAY_________________________20____.

1. __________________________ ____________________________
WITNESS SERVICE PROVIDER

2. ___________________________
WITNESS

SIGNED ON THE__________________
DAY_________________________20____.

1. __________________________ ____________________________
WITNESS CLIENT

2. ___________________________
WITNESS

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ANNEXURE A

PLEASE NOTE THAT THESE ARE ONLY EXAMPLES (PLEASE MODIFY THEM
AS PER YOUR COMPLIANCE REQUIREMENTS OR COMPANY PROCEDURES)

1. Scope of work - Patrolling duties while CIT is in

progress.
- Guarding duties while CIT is in
progress.
- Protection duties while CIT is in
progress.
- Key control during CIT/ cash
conveyance
- Keep a cash conveyance register.
- Conduct investigations of incidents as
stipulated in the contract.
- Compliance with COIDA and PSIRA

2. Identification onsite - An employee card with a colour

photograph reflecting the service
provider’s logo and:
- Full names and surname
- Identity number
- Security grade
- PSIRA registration number

3. Service aids - Reliable communications system

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 - Relevant firearm
- Relevant equipment required to carry
out the CIT services (receipt book,
secured cases, barcoded
moneybags.
- Any other additional items/ aids
required by statutory legislation

4. Standard uniform Male security officer:

a. Pants
b. Socks
c. Shoes or boots
d. Shirt with insignia

Female security officer:

a. Pants
b. Socks
c. Shoes or boots
d. Shirt with insignia

5. Cash collection point Site Address:

Contact person:
Contact person contact number:

6. Cash deposit point Bank:

Account holder:
Account number:
Branch:
Branch code:

7. Cash delivery point Site Address:

Contact person:

Contact person contact number:

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ANNEXURE B

PLEASE NOTE THAT THESE ARE ONLY EXAMPLES (PLEASE MODIFY THEM
AS PER YOUR COMPLIANCE REQUIREMENTS OR COMPANY PROCEDURES)

Compliance procedure
1. Relevant procedure when
collecting from the collection
points.

2. List compliance documents to be

handed over, signed, etc.
3. Max number of bags to be
collected per vehicle

4. Turnaround time from collection

to drop off at cash deposit points

5. Procedure when same-day cash

deposit is not possible.

6. In the case of the client: Contact person, number & email:

Alternative contact person, number, and

email:

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 7. In the case of the service Contact person, number & email:
provider:

Alternative contact person, number, and

email:

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