UM-QI-36 Traveloka Corporates (Bilingual) TTD

PT PANCARAN SAMUDERA TRANSPORT
PANDUAN PENGGUNA
USER MANUAL
APLIKASI TRAVELOKA CORPORATES /
TRAVELOKA CORPORATES APPLICATION
Kode Dokumen : UM-QI-36

Document Code
Nomor Revisi : 00
Revision Number
Tanggal Berlaku : 12-Jan-2024
Effective Date
Berlaku Hingga : 11-Jan-2024
Valid Until
Doc. Code UM-QI-36
APLIKASI TRAVELOKA Approval by DPA/DMR
CORPORATES Effective Date 12-Jan-2024
Valid Until 11-Jan-2026
TRAVELOKA CORPORATES Revision Number 00
APPLICATION Page Page 2 of 14
DAFTAR ISI
LIST OF CONTENT
Daftar Isi/List of Content……………………………………………………………………………………………….. 2

1. Tujuan/Purpose…………………………………………………………………………………………………… 3
2. Ruang Lingkup/Scope……………………………………………………………………………………………. 3
3. Intruksi Kerja/Work Instruction………………………………………………………………………………… 3
4. Ketentuan Umum/General Provisions….……………………………………………………………………... 7
5. Riwayat Revisi/Revision History……………………………………………………………………………….. 7
6. Pengesahan Dokumen/Validation Document…………………………………………………………………. 8
Doc. Code UM-QI-36
1. Tujuan 1. Purpose
− Sebagai user guidance dalam cara mengakses − As a user guide on how to access Traveloka
Traveloka Corporates Corporates
− Sebagai informasi terdokumentasi terkait dengan − As documented information related to basic
petunjuk dasar penggunaan Traveloka instructions for using Traveloka Corporates
Corporates
2. Ruang Lingkup 2. Scope

− User Manual ini berlaku untuk aktifitas − This User Manual applies to booking activities
pemesanan tiket pesawat, hotel maupun aktifitas for plane tickets, hotels and other activities on
lainnya pada aplikasi Traveloka Corporates, di the Traveloka Corporates application,
seluruh operasional Perusahaan Pancaran Group throughout all Pancaran Group Company
sebagai berikut : operations as follows :
• PT Pancaran Samudera Transport • PT Pancaran Samudera Transport
• PT Pancaran Maritim Transportindo • PT Pancaran Maritim Tarnsportindo
• PT Destinasi Maritim Indonesia • PT Destinasi Maritim Indonesia
• PT Pancaran Karya Shipping • PT Pancaran Karya Shipping
• PT Pancaran Sejahtera Maritim • PT Pancaran Sejahtera Maritim
3. Intruksi Kerja 3. Work Instruction

1. Buka alamat website dari Traveloka Corporates 1. Open the website address of Traveloka
dengan link sebagai berikut : Corporates with the following link :
https://corporates.ctv.traveloka.com/ https://corporates.ctv.traveloka.com/
Gambar 1. Alamat Website / Image 1. Website Address
2. Setelah membuka Alamat website Traveloka 2. After opening the Traveloka Corporates website
Corporates, maka akan masuk ke tampilan address, you will enter the home page display as
halaman awal seperti gambar 2. Selanjutnya klik shown in Image 2. Then click the login button in
tombol login yang berada di pojok atas sebelah the top right corner then you will enter the login
kanan kemudian anda akan masuk ke halaman page as in image 3.
login seperti gambar 3.
Doc. Code UM-QI-36
Gambar 2. Halaman awal Traveloka Corporates / Image 2. Home page of Traveloka Corporates
3. Masukan username & password berdasarkan 3. Enter the username & password based on the
informasi yang telah di kirimkan pada email information that has been sent to each
masing-masing karyawan seperti gambar employee's email as shown in the image below,
dibawah ini kemudian klik tombol “LOG IN” then click the "LOG IN" button if appropriate.
jika sudah sesuai.
Gambar 3. Masukan Username & Password / Image 3. Enter Username & Password
4. Setelah berhasil login maka anda akan masuk ke 4. After successfully logging in, you will go to the
halaman utama seperti gambar 4, pada bagian ini main page as shown in Image 4. In this section
anda harus memastikan kesesuaian akun dan you must ensure that the account and company
perusahaan pada bagian atas halaman. are compatible at the top of the page.
Doc. Code UM-QI-36
Gambar 4. Halaman utama Traveloka Corporates / Image 4. Main Page of Traveloka Corporates
Pada halaman utama memiliki beberapa The main page has some information, namely as
informasi yaitu sebagai berikut : follows :
4.1 Menu Header, berisi informasi utama 4.1 Header Menu, contains main information to
untuk melakukan beberapa hal seperti : do several things such as :
A. Approval : Berisi informasi A. Approval: Contains information
mengenai pengajuan semua regarding the submission of all request
informasi permintaan yang sudah information that has been made.
pernah di buat.
Gambar 4.1.A. Menu Approval / Image 4.1.A. Approval Menu
B. My Company : Berisi informasi B. My Company : Contains information

mengenai nama Perusahaan, regarding the company name, Purchase
Purchase List, My Booking dan lain List, My Booking and so on
sebagainya
Gambar 4.1.B. Menu My Company / Image 4.1.B. My Company Menu

Doc. Code UM-QI-36
C. My Account : Berisi informasi C. My Account: Contains information

mengenai data pribadi pemilik akun regarding the personal data of the
Traveloka Corporates serta untuk Traveloka Corporates account owner
logout dari aplikasi and for logging out of the application
Gambar 4.1.C. Menu My Account / Image 4.1.C. My Account Menu
4.2 Fitur pemesanan dibagi menjadi 2 4.2 The booking feature is divided into 2
kategori yaitu pemesanan tiket pesawat categories, namely booking plane tickets
(Flight) dan tiket pemesanan hotel (Flight) and booking hotel tickets (Hotel)
(Hotel)
Gambar 4.2. Fitur pemesanan / Image 4.2. Ordering Feature
4.3 Dashboard Trip Request : Berisi 4.3 Trip Request Dashboard: Contains
informasi status pengajuan Trip Request information on the status of Trip Request
submissions
Gambar 4.3 Dashboard Trip Request / Image 4.3. Trip Request Dashboard
Doc. Code UM-QI-36
4.4 Data pencarian : Berisi data pencarian 4.4 Search data: Contains the last search data
terakhir yang di lakukan pada aplikasi performed on the application
Gambar 4.4. List Pencarian Terakhir / Image 4.4. Last Search
4.5 Fitur pencarian pemesanan tiket : Fitur 4.5 Ticket booking search feature: This feature
ini dapat digunakan untuk melakukan can be used to search for information on
pencarian informasi ketersediaan jadwal schedule and airline availability
dan maskapai penerbangan
Gambar 4.5. Fitur pencarian pemesanan tiket / Image 4.5. Ticket Booking Search Feature
5. Untuk melakukan pemesanan tiket pesawat atau 5. To make a flight or hotel ticket reservation,
hotel maka karyawan harus mengajukan Trip employees must submit a Trip Request first which
Request terlebih dahulu yang akan di approved will be approved by their respective department
oleh departemen head masing-masing. Berikut heads. Here's how to submit a Trip Request:
cara melakukan pengajuan Trip Request : 5.1 Click the Create Trip Request button,
5.1 Klik tombol Create Trip Request, then you will enter the Trip Request
kemudian anda akan masuk ke tampilan submission form display as shown in
form pengajuan Trip Request seperti Image 5.1.
gambar 5.1.
Gambar 5.1 Tombol Create Trip Request / Image 5.1. Create Trip Request Button
5.2 Pada bagian form pengajuan Trip 5.2 The Trip Request submission form
Request ini berisi informasi sebegai contains the following information:
berikut :
Doc. Code UM-QI-36
A. Trip Tittle: Dapat diisi dengan A. Trip Title: Can be filled in with
informasi judul aktifitas perjalanan information about the title of the
dinas. business trip activity.
B. Trip Propose: Dapat diisi informasi B. Trip Propose: Can be filled in with
detail mengenai aktifitas perjalan detailed information regarding
dinas official travel activities
C. Planned trip period: Dapat diisi C. Planned trip period: Can be filled in
mengenai keterangan waktu berapa with information about how long the
lama karyawan melakukan employee will travel on business
perjalanan dinas
Gambar 5.2. Form Trip Request / Image 5.2. Trip Request Form
5.3 Employee Traveler Information, berisi 5.3 Employee Traveler Information,

informasi karyawan. contains employee information.
Gambar 5.3 Employee Traveler Information / Image 5.3. Employee Traveler Information
5.4 Approver Information, berisi informasi 5.4 Approver Information, contains trip
approver trip request request approver information
Gambar 5.4. Approver Information / Image 5.4. Approver Information
5.5 Trip Request Attachment 5.5 Trip Request Attachments

Doc. Code UM-QI-36
Gambar 5.5. Trip Request Attachment / Image 5.5. Trip Request Attachment
5.6 Items to Purchase 5.6 Items to Purchase
Gambar 5.6. Items to Purchase / Image 5.6. Items to Purchase
5.7 Setelah informasi Trip Request sudah 5.7 After the Trip Request information has
terisi dengan baik dan benar maka been filled in properly and correctly,
selanjut klik tombol Continue kemudian then click the Continue button then
Submit Submit
Gambar 5.7.A. Tombol Continue / Image 5.7.A. Continue Button
Gambar 5.7.B. Tombol Submit / Image 5.7.B. Submit Button
5.8 Setelah submit pengajuan Trip Request 5.8 After submitting the Trip Request
maka system akan mengarahkan pada application, the system will direct you to
tampilan Approval List yang berisi the Approval List display which
semua informasi pengajuan Trip contains all information on the Trip
Request Request submission
Doc. Code UM-QI-36
Gambar 5.8. Approval list my Request / Image 5.8. Approval list my Request
5.9 Informasi detail mengenai Trip Request 5.9 Detailed information regarding the Trip
dapat di lihat dengan cara klik status Trip Request can be seen by clicking on the
Request maka akan muncul informasi Trip Request status, then detailed status
detail status atau remarks yang di information or comments submitted by
sampaikan oleh approver the approver will appear.
Gambar 5.9. Detail Trip Request / Image 5.9. Trip Request Details
5.10 Jika sudah di approved oleh approver 5.10 If it has been approved by the approver,
maka selanjutnya karyawan bisa employees can then book plane tickets or
melakukan pemesanan tiket pesawat hotels by clicking the Search Hotel or
maupun hotel dengan klik tombol Search Search Flight button on the Trip Request
Hotel atau Search Flight pada Trip Status
Request Status
Doc. Code UM-QI-36
Gambar 5.10.A Tombol Search Hotel & Search Flight / Image 5.10.A. Search Hotel & Search Flight Button
Gambar 5.10.B. Tampilan setelah klik Search Flight / Image 5.10.B. Display after clicking Search Flight
Gambar 5.10.C Tampilan setelah klik Search Hotel / Image 5.10.C. Display after clicking Search Hotel
Keterangan : Information :
Jika ada tiket pesawat atau hotel yang If there is a plane ticket or hotel that
tidak sesuai dengan policy perjalanan does not comply with the official travel
dinas (SKD : 001/SK-DIR/PST/X/2022) policy (SKD: 001/SK-DIR/PST/X/2022)
maka akan terdapat informasi then there will be information
“Noncompliant with Company Policy” "Noncompliant with Company Policy"
5.11 Berikut cara melakukan pemesanan tiket 5.11 Here's how to order tickets after the Trip
setalah Trip Request di Approved oleh Request has been Approved by the Head
departemen Head. department.
Doc. Code UM-QI-36
5.11.1 Klik tombol Search Flight 5.11.1 Click the Search Flight button
untuk melakukan pencarian tiket to search for plane tickets as
pesawat seperti gambar dibawah shown in the image below:
ini :
5.11.1. Tombol Search Flight / Image 5.11.1. Search Flight Button
5.11.2 Pilih tiket pesawat sesuai dengan 5.11.2 Select the plane ticket
jadwal keberangkatan, according to the departure
kemudian klik tombol Choose schedule, then click the
Choose button
Gambar 5.11.2. Tombol Choose / Image 5.11.2. Choose Button
5.11.3 Masukan informasi data pribadi 5.11.3 Enter the ticket orderer's
pemesan tiket (Jika profilenya personal data information (if
sudah terisi data pribadi maka the profile has been filled with
informasi tersebut akan terisi personal data, the information
otomatis) will be filled in automatically)
Doc. Code UM-QI-36
Gambar 5.11.3. Informasi Data Pribadi / Image 5.11.3. Personal Data Information
5.11.4 Pastikan informasi data pribadi 5.11.4 Make sure the personal data
terisi dengan benar, jika sudah information is filled in
maka klik tombol Continue to correctly, if so, click the
Payment Continue to Payment button
Gambar 5.11.4. Tombol Continue to Payment / Image 5.11.4. Continue to Payment Botton
Keterangan : Information :
Jika tiket pesawat memiliki If the airline ticket is flagged
flagging “Noncompliant with "Noncompliant with
Company Policy” maka tombol Company Policy" then the
Continue to Payment berubah Continue to Payment button
menjadi Continue to Approved. changes to Continue to
Cara pemesanan hotel secara Approved. The steps for
fitur hampir sama Langkah- booking a hotel in terms of
langkahnya dengan pemesanan features are almost the same
Hotel. as booking a hotel.
5.11.5 Selanjutanya download tiket 5.11.5 Next, download the plane

pesawat dengan klik tombol ticket by clicking the button
dibawah ini: below:

UM-QI-36 Traveloka Corporates (Bilingual) TTD

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PT PANCARAN SAMUDERA TRANSPORT

Kode Dokumen : UM-QI-36

Daftar Isi/List of Content……………………………………………………………………………………………….. 2

2. Ruang Lingkup 2. Scope

3. Intruksi Kerja 3. Work Instruction

Gambar 1. Alamat Website / Image 1. Website Address

Gambar 4.1.A. Menu Approval / Image 4.1.A. Approval Menu

B. My Company : Berisi informasi B. My Company : Contains information

Gambar 4.1.B. Menu My Company / Image 4.1.B. My Company Menu

C. My Account : Berisi informasi C. My Account: Contains information

Gambar 4.1.C. Menu My Account / Image 4.1.C. My Account Menu

Gambar 4.2. Fitur pemesanan / Image 4.2. Ordering Feature

Gambar 4.4. List Pencarian Terakhir / Image 4.4. Last Search

5.3 Employee Traveler Information, berisi 5.3 Employee Traveler Information,

Gambar 5.4. Approver Information / Image 5.4. Approver Information

5.5 Trip Request Attachment 5.5 Trip Request Attachments

Gambar 5.6. Items to Purchase / Image 5.6. Items to Purchase

Gambar 5.7.A. Tombol Continue / Image 5.7.A. Continue Button

Gambar 5.7.B. Tombol Submit / Image 5.7.B. Submit Button

5.11.1. Tombol Search Flight / Image 5.11.1. Search Flight Button

Gambar 5.11.2. Tombol Choose / Image 5.11.2. Choose Button

5.11.5 Selanjutanya download tiket 5.11.5 Next, download the plane

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