Versioning 1

Upgrading 2

Service and Training 3

Requirements 4
COMOS Frequently Asked 5
Mobile Solutions FAQ
Questions

Product Information

07/2018 COMOS V10.2.4

Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.

DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.

WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.

CAUTION
indicates that minor personal injury can result if proper precautions are not taken.

NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will be
used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to property
damage.
Qualified Personnel
The product/system described in this documentation may be operated only by personnel qualified for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions. Qualified
personnel are those who, based on their training and experience, are capable of identifying risks and avoiding
potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:

WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended or
approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.

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may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software described.
Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the information in
this publication is reviewed regularly and any necessary corrections are included in subsequent editions.

Siemens AG Copyright © Siemens AG 2017 - 2018.

Division Process Industries and Drives Ⓟ 06/2018 Subject to change All rights reserved
Postfach 48 48
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Table of contents

1 Versioning.....................................................................................................................................................5
2 Upgrading.....................................................................................................................................................7
3 Service and Training.....................................................................................................................................9
4 Requirements.............................................................................................................................................11
5 Mobile Solutions FAQ.................................................................................................................................13
5.1 Versioning..............................................................................................................................13
5.2 Requirements.........................................................................................................................13

COMOS Frequently Asked Questions

Product Information, 07/2018 COMOS V10.2.4 3
Table of contents

COMOS Frequently Asked Questions

4 Product Information, 07/2018 COMOS V10.2.4
Versioning 1
How is a COMOS version identified?
Each COMOS version is identified by its version number. The COMOS version number
represents the COMOS software product. This number is used to manage changes to the
product features and functions available with the product. This includes new features,
functions, bug fixes, etc. The COMOS version number appears on the software start screen,
Information screen and DVD browser. It is also the name of the GTAC web download file.

What is the format of a COMOS version number?

The COMOS version number has the following format:

Example of the version number

Both a Major Version and a Minor Version are new versions of the COMOS software and are
fully system tested before release.
A Service Pack is a set of bug fixes along with some feature enhancements. It incorporates
new features, all previous Updates and any additional bug fixes. It has been tested to confirm
the bugs are fixed, the new features works as designed plus some system testing, but still not
the full battery of tests.An Update only contains bug fixes.
An Update will include all of the bug fixes provided by the previous Update plus bug fixes since
the release of the previous Update. An Update is tested to confirm the bugs are fixed along
with some system testing, but still has not gone through the full battery of tests.
A Patch is an individual bug fix that is provided to a specific customer to fix one or more bugs
but is not yet integrated and fully tested enough to be mass distributed to all COMOS users.
A Patch of a higher number does not necessarily contain any of the fixes contained in a lower
Patch number.
The V10.2 notation is used synonymously for the most current release. (Timeline-based
example: 10.2.0.1 followed by 10.2.1.0. All respective versions are covered with the 10.2
notation).

COMOS Frequently Asked Questions

Product Information, 07/2018 COMOS V10.2.4 5
Versioning

COMOS Frequently Asked Questions

6 Product Information, 07/2018 COMOS V10.2.4
Upgrading 2
What is included in the COMOS package?
Documentation included with COMOS includes:
● For COMOS iDB (industrial Database):
– Updated documentation
– "Release notes" document
– "Read Me" document
● For COMOS cDB (classic Database):
– Documentation of version 10.0 with an Update info document describing the changes
in version 10.2.x

Do I need to upgrade to COMOS version 10.2.x immediately?

You should consider upgrading to COMOS 10.2.x immediately if you are running COMOS
9.2.x.y.z or earlier. Once COMOS 10.2.x is available, there will no longer be guaranteed
support for those COMOS versions.

I have an up-to-date COMOS maintenance contract, how do I obtain COMOS 10.2.x?

If you have an up-to-date COMOS maintenance contract, obtaining COMOS 10.2.x will be at
no cost to you. When the product is released, an email about the availability of the new COMOS
version will be sent alerting the person who is listed in our records as your COMOS
Administrator. This email will have a link for Web download of the software. If you prefer
physical delivery, you can respond to the email to initiate the process to get physical discs sent
to you.

My COMOS maintenance contract has expired, how do I get COMOS 10.2.x?

Because you no longer have an up-to-date maintenance contract, you will not have access to
COMOS 10.2.x To get this COMOS version you will need to contact your regional
representative. Depending on how long you have been off maintenance, you and your regional
representative can decide whether it is less expensive for you to get back on maintenance by
paying for the years you were off maintenance; or by purchasing the new version of COMOS
software.

Once I have COMOS 10.2.x, what is the process for upgrading from my current version of
COMOS?
As the customer, you are responsible for the installation and implementation of a new release
and/or update, as well as making any required application modifications. You are also solely
responsible for the configuration of your equipment and any other software that you have
integrated as part of your plant process solution. Detailed information about installing COMOS
10.2 can be found in the “ReadMe.pdf” which is provided with the software.

Are there any changes I need to make to my application to upgrade to use COMOS 10.2.x?
If you are using a COMOS version earlier than 9.0, adjustments to the database can make
sense and could be necessary under certain circumstances (e.g. necessity to work with

COMOS Frequently Asked Questions

Product Information, 07/2018 COMOS V10.2.4 7
Upgrading

Chinese characters) when upgrading to either COMOS cDB (classic Database) or COMOS
iDB (industrial Database). As a paid service, Delivery Services can review your application
and make a recommendation as to whether or not you should make changes to your
application.
If you are using a COMOS version later than 9.0 upgrading to 10.x should not be an issue. To
upgrade to COMOS iDB changes will be needed. As a paid service, Delivery Services can
review your application and make recommendations as to the changes that should be made.

COMOS Frequently Asked Questions

8 Product Information, 07/2018 COMOS V10.2.4
Service and Training 3
With the release of COMOS 10.2, what versions of COMOS will be supported moving forward?
COMOS’ support policy is that the current version and 2 versions back of software and all of
their Service Packs, Updates and Patches are supported. Support for earlier versions of
COMOS will no longer be available. This means support will be available for those using
COMOS 10.2, COMOS 10.1 and COMOS 10.0. This also means support ends for those using
COMOS 9.2 and earlier.

Does COMOS offer a service to help me upgrade to COMOS 10.2.x?

Your regional Delivery Services offers a paid service that can help you upgrade your system.
Please contact your regional representative for further information.

How/where can I get training on COMOS 10.2.x?

You can get your training from the training center in Essen (Germany) or from your region.
The following link is to the training center webpage. From this webpage you can access the
training calendar and request training.
http://w3.siemens.com/mcms/plant-engineering-software/de/comos-training/Seiten/
Default.aspx (http://w3.siemens.com/mcms/plant-engineering-software/de/comos-training/
Seiten/Default.aspx)
If you want your region to provide the training, please contact your regional representative for
information on available training.

COMOS Frequently Asked Questions

Product Information, 07/2018 COMOS V10.2.4 9
Service and Training

COMOS Frequently Asked Questions

10 Product Information, 07/2018 COMOS V10.2.4
Requirements 4
Do I need new licenses to run COMOS 10.2.x?
Starting with COMOS 10.2 all licenses - with the exeption of the COMOS Walkinside licenses
- are version-dependent, which means that a new license file is necessary for every major and
minor version. For COMOS Walkinside no new license file is necessary.

Where can I find the minimum hardware/software requirements needed to run COMOS 10.2.x?
The minimum requirements to run COMOS can be found in the Installation manual which is
delivered with the software package.
Refer to documentation: https://w3.siemens.com/mcms/industrial-automation-systems-
simatic/en/manual-overview/comos-manuals/Pages/Default.aspx (https://w3.siemens.com/
mcms/industrial-automation-systems-simatic/en/manual-overview/comos-manuals/Pages/
Default.aspx)
Manual: You find further information on this topic in the “Installation” manual.

I understand that COMOS iDB comes with a set of structures and rules that should be followed.
Are the structures and rules enforced?
The structures and rules are not enforced. However, not following these rules might have a
negative impact on the ease of updating a project in the future.

COMOS Frequently Asked Questions

Product Information, 07/2018 COMOS V10.2.4 11
Requirements

COMOS Frequently Asked Questions

12 Product Information, 07/2018 COMOS V10.2.4
Mobile Solutions FAQ 5
5.1 Versioning
What is the relation between COMOS and COMOS Mobile Solutions?
COMOS Mobile Solutions is based on COMOS. You can either install COMOS and update to
COMOS Mobile Solutions or you can directly install COMOS Mobile Solutions.
All updates and bug fixes for COMOS Mobile Solutions will be done within the standard
COMOS Service Packs, Updates and Patches.

5.2 Requirements
Where can I find the minimum hardware/software requirements needed to run COMOS Mobile
Solutions?
The minimum requirements to run COMOS Mobile Solutions can be found in the Installation
manual and the sections in the manuals which are delivered with the software package.

COMOS Frequently Asked Questions

Product Information, 07/2018 COMOS V10.2.4 13
Mobile Solutions FAQ
5.2 Requirements

COMOS Frequently Asked Questions

14 Product Information, 07/2018 COMOS V10.2.4