CCM1013

INTRODUCTION TO HUMAN
COMMUNICATION
Human Communication : What and Why?
What is Communication?

The root word of Communication is the Latin word

Communicare, which means “to make common to many,
share”

Therefore, Communication is the process of sharing

thoughts, ideas, and feelings with each other in
commonly understandable ways.
TYPES OF COMMUNICATION

1 2 3
Intrapersonal Interpersonal Public
Communication Communication Communication

4 5 6

Group Mass
Organizational
Communication Communication
Communication
Intrapersonal Communication

In intrapersonal communication, we are both sender and

receiver, our thought and feelings constitute the
message, and our brain acts as channel by processing
those thoughts and feelings.
Interpersonal Communication
berdva
1
Interpersonal communication or dyadic communication is
communication with another person.

In this communication we are functioning as both a sender

and receiver.

The message is the information provided, the channel is

usually the sight and sound, and feedback is the response
provided by each member of the dyad.

two communication
way
Small Group Communication -
like
group discussion

Small group communication occurs when a small number of

people come together for a purpose.

In small group, each individual has an equal share of

participating, each can be easily heard and interact with all
other members of the group.

Normally, around 15-20 people involve.

 Public Communication
When a group becomes too large for active participation by group
members, then we have public communication.

Public should be in the same place

The channel is the same as group communication i.e sight

and sound.

However, with louder voice and audio visual aids to cater for
the large audience.

The opportunity for feedback is limited.

 Organizational Communication

Generates process of interaction that constitutes the organization.

It is the organizational behaviour that takes place and how

those engaged in that process, transact and assign meaning to
what is taking place

Everybody in the organization shares the same goal/ goals.

 Mass Communication

When a source, typically an organization employs a technology (a

must) as a medium to communicate with a large audience
 ELEMENTS OF COMMUNICATION

Encoding Messages Channel

Source ↓ =

/ Cara
untie keluar the Using a platform
The one yang sampaikan message message or certain
way
share the info [construct
the

words ]
to communicate Receiver
text/ that
C. sender ) the people
the message
receiving

Effect Decoding
Noise Feedback
adajawapan
FIVE GENERAL PURPOSES OF COMMUNICATION

To learn To relate
1 2

To help 3 4 To influence
5

To play
 BARRIERS TO COMMUNICATION

Inappropriate Defensive
language Filtering
Low communication
motivation Insufficient non-
and interest verbal
communication
I hate tidur ! !!

Electronic Poor
communication communication Information
problems skills overload
OVERCOMING BARRIERS

Elicit verbal
Understand Use two-way
and non-verbal
the receiver communication
feedback

Be sensitive to
Enhance cultural
listening skills differences
MODEL OF COMMUNICATION
Berlo SMSC Communication Model