Format- 1 mark

(sender’s address, date, receiver’s address, subject,

opening and closing)

Content- 2 marks

Expression- 2 marks
LETTER WRITING
 Formal Letters
- Letters written to institutions, firms, public
authorities, the editors, school authorities etc.

- They are letters written using formal

language and in a precise manner.
 Formal Letters
The purpose of the letter could be:

- To ask for an information

- Apply for a job
- Make enquiries
- Register complaints etc.
Formal Letters

Letter to the Editor

Enquiry Letter
Complaint Letter
 Letter to the Editor
Sender’s address

Date

Receiver’s address

Subject

Salutation

Content ( minimum- 3 paragraphs)

Complimentary close
 Letter to the Editor
Sender’s address------------------> no names (just the address mentioned in the question)

Date ------------------> (21 February 2024)

Receiver’s address------------------>(name, designation and address)

Subject

Salutation------------------> (Sir/ Madam)

Content ( minimum- 3 paragraphs)

Complimentary close------------------> (Thanking You, Yours sincerely/ Yours Truly/ Yours

Faithfully, Name)
Letter to the Editor
 Body/ Content
(Paragraph 1) Introduction- Through the columns of your esteemed newspaper, I
would like to draw the attention of the concerned authorities towards
__________________.

(Paragraph 2) – Define the problem ( write about the main reason, specify two to
three effects and provide some solutions)----- write in around 8-10 lines.

(Paragraph 3) Conclusion- I hope that this article would find some space in your
reputed newspaper to sensitize the authorities/ readers and work as an alarm
towards taking drastic actions.
Write a letter to the Editor of “The Times of India”, Delhi expressing
your concern over the increase in the rate of road accident, rash
driving and overcrowded road transport. You are Priya/ Priyanshu
living at B-47 Avas Vikas, Mayur Vihar, New Delhi.
B-47 Avas Vikas
Mayur Vihar
New Delhi

21 February 2024

The Editor
The Times of India
New Delhi

Subject: Concern about the increase in the rate of road accidents

Sir

Through the columns of your esteemed newspaper I would like to draw the attention of the
concerned authorities towards the problem of increasing rate of road accidents, rash driving
and overcrowded road transport in our city.

Reckless driving and ignoring traffic rules are the primary causes, leading to severe injuries and
loss of life. Overcrowded public transport further adds to the problem, increasing accident
risks. Moreover, road accidents often result in significant financial burdens for individuals and
families, including medical expenses, property damage, and loss of livelihood due to disability
or death of an earning hand. Accidents make the roads crowded and cause traffic jams leading
to other problems. Enforcing traffic regulations with stricter penalties and enhancing public
awareness on road safety can make the situation better.

An urgent action on this matter can resolve the problem for many people. I hope that this
article would find some space in your reputed newspaper to sensitize the authorities and work
as an alarm towards taking drastic actions.
Thanking You
Yours Sincerely
Priya
(A concerned citizen)
You are Nehal Kumar, Head of the Computer Club in Sunshine School, Noida.
Digital literacy refers to someone's ability to use digital technology to find,
evaluate, create and communicate information. You believe that digital literacy
and navigating the digital world responsibly is crucial in today’s technology-
dependent age. Write a letter to the Editor of a national daily, in about 120
words, stressing the need for promoting digital literacy among individuals of
all age groups. Discuss the benefits and challenges of digital technology, and
propose initiatives to empower people with digital skills.
Sunshine School
Noida

21 February 2024

The Editor
The Times of India
New Delhi

Subject: Promoting Digital Literacy among Individuals of All Age Groups

Madam

Through the columns of your esteemed newspaper I would like to highlight the
importance of digital literacy in today's technology-dependent age. I believe that digital
literacy is a skill that can help every individual navigate a rapidly changing world.

Technology and the internet have made the world smaller than ever. Digital literacy is
essential for enhancing communication, creating access to resources, and equipping
everyone to participate in a digital society. However, I am also aware of the challenges
that come with technology. Issues such as cybersecurity, misinformation, and online
privacy present dangers. Digital literacy programs can help people navigate the digital
world safely and responsibly.

To promote digital literacy, initiatives such as community workshops for a variety of age
groups, and collaborations between educational institutions and technology companies
can be established. By focusing on digital literacy, we can empower individuals to harness
the full potential of technology.
Thanking You
Yours Sincerely
Nehal Kumar
(Head of the Computer Club)
 Enquiry Letter
It is written to enquire about products, courses or services.

- enquiring about the procedure for taking admission in a course/institution

- asking for information on any public/ private schemes

- enquiring complete package details from a tourism company.

You are Anshul/Anshika, a student of class X and resident
of 56 D, Ring Road, New Delhi, and wants to be a
choreographer. Write a letter to the director, National
Institute of Choreography, Noida, seeking information
about their course, admission procedure, eligibility
criteria and other necessary details.
56 D
Ring Road
New Delhi

21 February 2024

The Director
National Institute of Choreography
Noida

Subject: Enquiry regarding course in Choreography

Sir

I trust this letter finds you in good health. I am a class X student and writing to
inquire about the courses offered at the National Institute of Choreography in
Noida, as I am keen to pursue a career as a choreographer.

I am particularly interested in learning about the different courses available,

including their duration, curriculum, and any specialized areas of focus.
Additionally, I would like to understand the admission procedure, eligibility
criteria, and any prerequisites for applying to the institute. I am eager to gather
as much information as possible about the opportunities offered at your
esteemed institute. Kindly provide other details regarding faculty expertise,
facilities available and placement as well so that I can register.

Your prompt response and assistance in this matter are greatly appreciated.
Thanking You
Yours Sincerely
Anshul
 Complaint Letter
Complaint letters are written to the concerned authorities when you
are not satisfied with some service, or you have a problem that needs
to be addressed.
You are Vinay Khosla, the Purchase Executive at Haven Book Store in
Secunderabad, Andhra Pradesh. You had a telephonic discussion with a
sales executive from Prakashan Book House, the wholesalers. The
conversation pertained to the delivery of books, stationery, and art
materials for your store. Despite the conversation, there has been no
response from the Prakashan Book House, and attempts to contact them
through the provided phone number have been unsuccessful. Write a
complaint letter, in about 120 words, to the proprietor of Prakashan Book
House, 60, Haveli Market Street, Hyderabad, A.P.
The Haven Book Store
231, Gulmarg Bazaar
Secunderabad , A.P.

21 November 2024

The Proprietor
M/s Prakashan Book House
60, Haveli Market Street
Hyderabad, A.P.

Subject: Unresolved Issue with Follow-up of Delivery Details

Sir

I trust this letter finds you in good health. I am reaching out to address a concerning
matter related to an order to be placed with your store for books, stationery, and
art materials. Following a recent telephonic conversation with one of your sales
executives, Reeta, regarding the delivery schedule, we have not received any
updates or communication from your end.

Attempts to contact your office using the listed telephone number have been
unsuccessful, as the calls are not going through. This lack of communication and the
absence of follow-up from your end have caused significant disruptions in our
planned operations’ schedule.

I kindly request your prompt attention to this matter. Given the importance of our
business relationship, we hope to resolve this issue amicably. Please feel free to
reach out to me at 9871xxxxxx.
Yours sincerely
Vinay Khosla
(Purchase Executive, Haven Book Store)
As Anthony Pillai, a college student, residing at 214, Indrayani Apartments,
Vaishali Street, Delhi, express your conviction that ecological preservation
is not solely the responsibility of the government but also citizens,
particularly the youth. Draft a letter, in about 120 words, to the Mayor of
your city, sharing insights on how youth-led initiatives can play a pivotal
role in preventing further environmental deterioration. Propose actionable
suggestions that the youth can undertake collaboratively with the
government to bring about positive changes in the local environment.
214, Indrayani Apartments
Vaishali Street
Delhi

21 February 2024

The Mayor
12-C, Green Circle
Delhi

Subject: Proposing Youth-Led Initiatives for Environment

Sir

The current state of our environmental surroundings is a matter of growing

concern. The need for immediate and collective action to address these issues has
never been more crucial. I write to you, not just as a concerned citizen but as a firm
believer in the power of the youth to contribute significantly to our city's ecological
well-being.
To address these concerns, I suggest starting eco-clubs and tree-planting campaigns
at our school. Students can also get involved in waste management and recycling
programs. Workshops on sustainable living practices can help students make eco-
friendly choices. These initiatives empower students to contribute to environmental
conservation and create a greener future.
These initiatives can help instill a sense of responsibility and commitment among
young people, leading to a positive impact on our environment. By supporting such
efforts, the city can harness the energy, creativity, and dedication of its youth to
build a sustainable and eco-friendly environment.
Yours truly
Anthony Pillai
(A concerned youth)
Analytical Paragraph
Phrases to introduce
The chart given above describes…..
The line graph presents……….
The data present here depicts…….
The statement expresses/ highlights……..
The given table suggests…..
The report provided here shows……
The data given provides information about.…..
The pie chart illustrates…..
A thorough analysis of the data indicates ………
Main content

- Look for the large differences.

(We can mention the aspect which is the smallest or the largest in
the data given).

- Any aspect that is similar should be mentioned next.

- Then, mention about the aspect that has remained

unchanged or is constant throughout.
Use different ways to say the same thing to avoid repetition
- increased/ went to/ rose/ escalated…….
Increase Decrease Steady/ Flat

An upward A downward A steadiness/ a

trend/ a rise/ an trend/ a fall/ a plateau/ no
increase/ a decrease/ a change/ a flat
growth/ a jump decline/ a drop
 Fractions
4%- A tiny fraction
24%- Almost a quarter Proportions
25%- Exactly a quarter 4%- A tiny proportion
26%- Roughly one quarter Or an insignificant proportion
49%- Around a half, just under
a half 16%- a small proportion
50%- exactly a half
51%- just over a half 72%- a significant majority/
73%- nearly three quarters proportion
77%- Approximately three
quarter, more than three- 89%- a very large proportion
quarters
 Other words

Approximately
Nearly
Roughly
Almost
About
Around
More or less
Just over
Just under
A little more than
A little less than
Addition Contrast Order
Along with Unlike Following
Apart from this Nevertheless At this time
Moreover On the other hand Previously
Furthermore Nonetheless First/ Firstly
Also Despite/in spite of Second/ Secondly
Too In contrast (to) Third/ Thirdly
As well as that Contrary to Finally
Besides Whereas Subsequently
In addition Alternatively Above all
Not only…. But also Conversely Before
In addition to this Even so Last, but not the least
Additionally Differing from First and foremost
Phrases to conclude

We have to highlight the main trends.

To conclude….
In a nutshell……
Overall…..
In short,….
Therefore……
The charts below show agricultural production in two different regions of the
country. Write an analytical paragraph in 100-120 words by selecting and
reporting the main features, and making comparisons where relevant.
Agricultural Production in Eastern and Western Region

The given pie charts show the comparison of agricultural production in both the
eastern and western regions of a particular country. In the Eastern region, a large
proportion of production is obtained from cattle which averages about 65% of the
production. For instance, the first largest is meat with 35% of agricultural production,
followed by the second largest contributor - dairy products with average of about 30%
of production. Vegetables and grain have a share of 20% and 15% respectively. In the
Western region, the Single largest production is from the grains that account for 45%
of production, followed by meat and dairy with 35% and 15% respectively in the
production. Vegetables are by far the least which makes up only 5% among other
products. In a nutshell, Farming products produced in the country show that the
Eastern region is dominated by cattle-based products but the western region has an
equal share of both cattle-reared products and plant-based products.
You are the Head Boy/Head Girl of your school. You decided to make the
school population aware of the advantages of tree plantation and tell them
how trees can serve as better air-conditioners. Write an analytical paragraph
in 100-120 words. Take help of the cues given below.

Cues : Trees keep environment cool by

• taking heat of earth and air
• absorbing carbon-dioxide that helps in controlling temperature rise
• bringing rains
• checking direct sunlight
• providing shade
Advantage of Tree Plantation

Trees play a crucial role in keeping the environment cool through various mechanisms.
Firstly, they absorb heat from the earth and air, acting as natural air conditioners.
Additionally, trees help in controlling temperature rise by absorbing carbon dioxide
during photosynthesis, which also contributes to cleaner air. Moreover, trees play a
vital role in the water cycle by bringing rains through transpiration. They also mitigate
the impact of direct sunlight by providing shade, reducing heat absorption by surfaces.
Overall, trees serve as effective natural air-conditioners, regulating temperature and
creating a more comfortable and sustainable environment for all.
The graph below shows the number of visitors to two different tourist
attractions in the city of Grenby during one particular week. Write an analytical
paragraph in 100-120 words by selecting and reporting the main features, and
making comparisons where relevant.
Read an excerpt from an article below:
Supporting Self-driving cars

I believe self-driving cars offer more solutions than problems. Since these
cars would be using the latest technology and advanced sensors and radars,
they would be able to greatly reduce road accidents caused due to human
error. Additionally, since people would not be actively engaged in driving,
they could use their commute time for other activities. Currently, only those
who have the experience and skill of driving a car can do so. But, with a
self-driving car, anyone can have access to a vehicle irrespective of their
skill. However, technology does also malfunction at times, which is why
clear safety protocols and guidelines would need to be put in place before
these cars can be on the roads. Thus, with proper regulations and planning,
I believe self-driving cars can be more helpful than problematic.
Opposing self-driving cars

I believe self-driving cars offer more problems than solutions. While there are
potential benefits associated with self driving vehicles such as reduced road
accidents, there are more significant concerns. One of the main worries is the
safety of self driving cars, as they heavily rely on complex sensors that may fail
in certain scenarios. Another aspect of this safety is that like any electronic
device, a car could then be hacked into and tampered with, leading to
accidents. Additionally, the widespread adoption of self-driving cars may lead
to job loss for millions of professional drivers, causing economic and social
challenges. Moreover, the infrastructure required to support self-driving cars,
such as advanced road systems may not be readily available in many regions.
Therefore, I believe self-driving cars are more problematic than helpful.