FINAL YEAR PROJECT

NAME : RAGUL
CLASS : BSC. CS
YEAR : THIRD YEAR
REG NO : 2101CS10205
 LOCAL SERVICE DISCOVERY PLATFORM
SYSTEM ARCHITECTURE DIAGRAM:
LIST OF MODULES:

For a local service discover platform, the specific modules may be

tailored to the types of services being managed, the scale of the
operation, and the needs of the users. Here's a list of common
modules you might find in a local service management system:

1. Service Catalog Management: This module manages the catalog of

available services, including their descriptions, pricing, availability,
and any dependencies between services.
2. Appointment Scheduling: Handles the scheduling of appointments
for services, allowing users to book appointments based on
availability.
3. Resource Allocation and Management: Manages the allocation of
resources required for providing services, such as equipment,
personnel, or facilities.
4. Service Request Management: Allows users to submit requests for
services, track the status of their requests, and receive notifications
about updates.
5. Dispatch and Routing: Coordinates the dispatching of service
personnel or resources to the location where the service is needed,
optimizing routes and schedules.
6. Customer Relationship Management (CRM): Manages customer
interactions, including customer information, communication
history, and feedback gathering.
7. Inventory Management: Tracks inventory levels of materials or
equipment used in providing services, automatically replenishing
stock as needed.
8. Billing and Invoicing: Handles billing processes, generates invoices
for services rendered, and manages payments from customers.
9. Performance Monitoring and Analytics: Monitors key performance
indicators (KPIs) related to service delivery, analyzes trends, and
identifies areas for improvement.
10. Quality Assurance and Compliance: Ensures that services meet
quality standards and regulatory requirements through inspections,
audits, and compliance checks.
11. Feedback and Survey Management: Collects feedback from
customers about their service experiences, conducts surveys, and
analyzes feedback to improve service quality.

These modules work together to streamline the process of delivering

local services, optimize resource utilization, and enhance the overall
customer experience.