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BSS GC 2019-Syllabus Handout Master V1!14!01!20!1
BSS GC 2019-Syllabus Handout Master V1!14!01!20!1
British Safety Services, 305 (a) Radio House, Aston Road North, Aston, Birmingham. B6 4DA.
Tel: +44 (0) 121 314 1828 Email: admin@bssukhse.com
Introduction to health and safety ................................................................. 9
The General Hierarchy of Control Measures (ERIC PD) ............................................. 16
Element 1: Why we should manage workplace health and safety ........... 18
1.1 Morals and money.................................................................................................... 18
Moral expectations of good standards of health and safety ...................................... 18
Moral ............................................................................................................................ 18
The financial cost of incidents (insured and uninsured costs).................................. 18
Economic...................................................................................................................... 18
Cost of accidents .......................................................................................................... 18
Legal................................................................................................................................ 19
The need for insurances................................................................................................ 20
1.2 Regulating health and safety .................................................................................. 21
The purposes of law produced by national governments .......................................... 21
Types of Law .................................................................................................................. 21
Civil Law ....................................................................................................................... 21
Criminal Law ................................................................................................................. 21
Contract Law ................................................................................................................ 21
What enforcement agencies do and what happens if you don’t comply .................. 22
Role of national governments and international bodies in health and safety .......... 22
The part played by international standards (like ISO 45001)...................................... 23
International Labour Organisation (ILO) ...................................................................... 24
Employers’ responsibilities (C155 Article 16 and R164 Recommendation 10)......... 25
Those with responsibility for HSE in the work place .................................................. 25
Employers’ duties for their workers and others (ILO R164 Recommendation 10) ........ 25
Employers general responsibility for their workers ....................................................... 26
Employers specific responsibilities for their workers..................................................... 26
Factors which may determine the level of supervision for workers. .............................. 26
Competence: What is competence and how do we ensure people are competent for
their work? 26
Employers’ responsibilities to non-employees (R164 Recommendation 10) ................ 27
Why visitors and other vulnerable people may be at risk .............................................. 27
What extra precautions might we put in place for the for safety of visitors ................... 27
Designers, Manufacturers, Suppliers and Importers of equipment and substances ..... 27
Workers’ responsibilities and rights (C155 Article 19 and R164 Recommendation 16) 28
Where can you find information on national standards ................................................. 28
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1.3 Who does what in organisations? .......................................................................... 30
Role of directors/managers/ supervisors ...................................................................... 30
Health and Safety Responsibilities of Directors and Senior Managers ......................... 30
Health and Safety Responsibilities of Supervisors ....................................................... 30
Other typical general organisational responsibilities might include; .............................. 30
How can top management demonstrate commitment? ................................................ 31
Responsibilities of organisations who share a workplace to work together on health and
safety issues (C155 Article 17, R164 Recommendation 11)......................................... 31
How clients and contractors should work together ....................................................... 32
Effective planning and co-ordination of contracted work .............................................. 32
Pre-selection and management of contractors ............................................................. 33
Procedure for selection of contractors .......................................................................... 33
Assess contractors for suitability .................................................................................. 34
Control of contractors ................................................................................................... 35
Monitor the contractors’ performance ........................................................................... 35
Contractor Evaluation ................................................................................................... 36
Element 2: How health and safety management systems work and what
they look like ............................................................................................... 37
2.1 What they are and the benefits they bring ............................................................. 37
HSG65 Successful Health and Safety Management .................................................... 37
Key Elements of a Safety Management System .......................................................... 38
The benefits of having a formal/certified health and safety management system ......... 38
Integrated Management Systems ................................................................................. 39
Why use a safety management system ........................................................................ 39
The benefits of having a safety management system .................................................. 40
2.2 What good health and safety management systems look like ................................ 40
Summary of typical general organisational responsibilities might include; ................... 42
Organisational learning is a key aspect of health and safety management. ................. 44
Demonstration of Senior Management Commitment .................................................... 44
Target Setting ............................................................................................................... 44
The safety management system should be reviewed ................................................... 45
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Element 3: Managing risk – understanding people & processes ............ 46
3.1 Health and safety culture......................................................................................... 46
Meaning of the term ‘health and safety culture’ .......................................................... 46
Factors that can cause the culture to decline ............................................................... 46
Relationship between health and safety culture and health and safety performance ... 47
Indicators of an organisation’s health and safety culture .............................................. 48
The benefits of a positive culture are (moral, economic and legal MEL) ...................... 48
3.2 Improving health and safety culture ....................................................................... 49
Gaining commitment of management ........................................................................... 49
Good communication within the organisation: ........................................................... 52
What is communication? .............................................................................................. 52
Benefits & limitations of different methods of communication (verbal, written,
graphic) ........................................................................................................................ 54
Co-operation and consultation with the workforce and contractors .............................. 57
The role of health & safety committees ........................................................................ 59
When training is needed? ............................................................................................. 61
3.3 How human factors influence behaviour positively or negatively ....................... 62
Link between individual, job and organisational factors ................................................ 62
3.4 Assessing risk .......................................................................................................... 68
Meaning of hazard, risk, risk profiling and risk assessment.......................................... 68
Risk profiling: What is involved? Who should be involved? The risk profiling process . 68
Purpose of risk assessment and the ‘suitable and sufficient’ standard it needs to reach
(see HSG65: ‘Managing for Health and Safety’) ........................................................... 70
A general approach to risk assessment (5 steps): ........................................................ 71
3.5 Management of change (MOC)................................................................................ 79
What is management of change (MOC)? ..................................................................... 80
Managing the impact of change: .................................................................................. 81
3.6 Safe systems of work for general work activities ................................................. 83
Why workers should be involved when developing safe systems of work .................... 83
Why procedures should be recorded/written down ....................................................... 83
The differences between technical, procedural and behavioural controls .................... 83
Steps in developing a safe system of work:.................................................................. 84
Instruction and training in how to use the system ......................................................... 84
Monitoring the system .................................................................................................. 85
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3.7 Permit-to-work systems .......................................................................................... 86
Meaning of a permit-to-work system ............................................................................ 86
Why permit-to-work systems are used ......................................................................... 86
How permit-to-work systems work and are used .......................................................... 86
Key Elements of a PTW ............................................................................................... 87
The general details included in a permit-to-work .......................................................... 87
When to use a permit-to-work system .......................................................................... 88
3.8 Emergency procedures ........................................................................................... 89
Why emergency procedures need to be developed ..................................................... 89
Typical Workplace emergencies ................................................................................... 89
Why people need training and emergency procedures need to be tested .................... 90
What to include in an emergency procedure (see HSG268: ‘The health and safety
toolbox’) ........................................................................................................................ 90
Why people need training and emergency procedures need to be tested .................... 90
First aid ........................................................................................................................... 92
What to consider when deciding on first aid needs in a workplace: .............................. 92
Element 4: Health and safety monitoring and measuring ........................ 95
4.1 Active and reactive monitoring ............................................................................... 95
The differences between active and reactive monitoring .............................................. 95
Reactive monitoring ...................................................................................................... 99
4.2 Investigating incidents .......................................................................................... 101
Moral reasons for investigating incidents.................................................................... 101
Economic reasons for investigating incidents ............................................................. 101
Legal reasons for investigating incidents .................................................................... 101
Incident Types ............................................................................................................ 102
Levels of investigations: ............................................................................................. 102
Reporting of incidents to external agencies ................................................................ 107
4.3 Health and safety auditing - .................................................................................. 110
Definition of the term ‘audit’ (Clause 3.32, ISO 45001:2018) ...................................... 110
Why health and safety management systems should be audited ............................... 110
Difference between audits and inspections ................................................................ 110
4.4 Review of health and safety performance............................................................ 114
Why health and safety performance should be reviewed ........................................... 114
What the review should consider: ............................................................................... 114
Reporting of incidents/accidents to external agencies ................................................ 115
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Element 5: Physical and psychological health ....................................... 117
Noise ............................................................................................................................. 117
The meaning of commonly used terms....................................................................... 120
Vibration ....................................................................................................................... 125
The effects on the body of exposure to hand–arm vibration and whole-body
vibration ...................................................................................................................... 125
When exposure should be assessed .......................................................................... 127
Basic vibration control measures, including ................................................................ 128
Radiation....................................................................................................................... 129
The types of, and differences between, non-ionising and ionising radiation
(including radon) and their health effects .................................................................. 129
Mental ill-health ............................................................................................................ 133
The frequency and extent of mental ill-health at work ................................................ 133
What should an employer do? .................................................................................... 133
What is in a Stress Policy? ......................................................................................... 133
Common symptoms of workers with mental ill-health ................................................. 134
The causes of, and controls for, work-related mental ill-health................................... 137
Stress and the home – work interface ........................................................................ 140
Violence at work ........................................................................................................... 141
Types of violence at work including ............................................................................ 141
Who is at risk? ............................................................................................................ 141
Control measures to reduce risks from violence at work ............................................ 141
Hierarchy for work related violence ............................................................................ 142
Worker on worker violence ......................................................................................... 142
Control measures to reduce risk of violence between workers; .................................. 142
Substance abuse at work ............................................................................................ 143
Look at safety-critical work ......................................................................................... 143
Risks to health and safety from substance abuse at work .......................................... 143
Control measures to reduce risks from substance abuse at work .............................. 144
Element 6: Musculoskeletal health .......................................................... 146
Work-related upper limb disorders (WRULDS).......................................................... 146
Meaning of musculoskeletal disease and work-related upper limb disorders ............. 146
Ergonomics ................................................................................................................ 146
Sources of published information regarding ergonomic issues include: ..................... 147
Possible ill-health conditions from poorly designed tasks and workstations ............... 147
Avoiding/minimising risks from poorly designed tasks and workstations .................... 148
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Manual handling ........................................................................................................... 151
Common types of manual handling injury................................................................... 151
Avoiding/minimising manual handling risks ................................................................. 151
Good handling technique for manually lifting loads .................................................... 153
Load-handling equipment ........................................................................................... 155
Powered hoists ........................................................................................................... 161
Requirements for lifting operations ............................................................................. 164
Safety in lifting operations/use of lifting equipment ..................................................... 164
Lifting Operations – a summary of the requirements (PEME) .................................... 165
Element 7: Chemical and biological agents ............................................ 169
Size of occupational health problem .......................................................................... 169
Chemical hazards include: .......................................................................................... 169
Biological hazards examples include: ....................................................................... 170
Physical hazards examples include: .......................................................................... 170
Psychological hazards examples include: ................................................................ 170
Physical state or form of chemical agents .................................................................. 170
Forms of biological agents: fungi, bacteria and viruses .............................................. 172
Difference between acute and chronic health effects ................................................. 175
Main classification of hazardous chemical properties (SMIRTCCHA) ........................ 176
Assessment of health risks ......................................................................................... 181
Role and limitations of hazardous substance monitoring............................................ 183
Airborne Monitoring .................................................................................................... 185
Engineering controls ................................................................................................... 187
Ventilation systems..................................................................................................... 187
Specific agents ........................................................................................................... 190
Workplace exposure limits (WEL)............................................................................... 195
Chemical and biological hierarchy of control measures – ERIC PD ....................... 197
Extra controls for specific agents ................................................................................ 201
Element 8: General workplace issues...................................................... 203
Health, welfare and work environment........................................................................ 203
The effects of exposure to extremes of temperature; control measures. .................... 206
Working at height........................................................................................................ 208
Safe place of work – existing structure ....................................................................... 210
Safe place of work – mobile elevated work platform – MEWP ................................... 210
Safe place of work – scaffolding ................................................................................. 210
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Safe working in confined spaces................................................................................ 221
Types of confined spaces and why they are dangerous ............................................. 221
When a permit-to-work for confined spaces may not be required............................... 223
Lone working ................................................................................................................ 224
What is a lone worker? ............................................................................................... 224
Slips and trips ............................................................................................................. 227
Safe movement of people and vehicles in the workplace ........................................... 228
Hazards of workplace transport operation ................................................................ 231
Control measures to manage workplace transport: .................................................... 232
Managing work-related driving ................................................................................... 234
Hazards associated with the use of electric and hybrid vehicles ................................ 237
Element 9: Work equipment ..................................................................... 238
General requirements .................................................................................................. 238
Safe Use of Work Equipment ..................................................................................... 238
Providing suitable equipment ..................................................................................... 238
Emerging technologies ............................................................................................... 249
How dependent on computer systems are we now for our health and safety? ........... 249
Drones ........................................................................................................................ 249
Self-propelled vehicles – robotic and self-driving vehicles.......................................... 249
Digital technologies – Cyber-attacks and cyber vulnerabilities. .................................. 250
Control measures for machinery................................................................................. 253
Element 10: Fire......................................................................................... 258
Effects of fire on humans ............................................................................................ 258
Fire triangle .................................................................................................................. 258
Flammable vs Combustible ........................................................................................ 260
Principles of fire prevention CHESS .......................................................................... 264
Measures available to minimise the risk of fire from electrical equipment ............ 264
Highly Flammable Liquids and liquefied petroleum gasses ........................................ 264
Structural fire protection – segregation by walls, floors and fire doors........................ 267
Compartmentation ...................................................................................................... 267
Fire refuges .................................................................................................................. 268
Behaviour of common building materials when in a fire .......................................... 268
Access for fire, rescue and other emergency services and vehicles. ..................... 271
Emergency Evacuation Plan (Fire Plan)..................................................................... 271
Provisions for people with disabilities ......................................................................... 272
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Means of escape .......................................................................................................... 273
Emergency escape routes to be recorded in building plans ....................................... 274
First Aid Fire Fighting Equipment (FAFFE) ............................................................... 276
Fire Risk Assessment .................................................................................................. 279
Element 11: Electricity .............................................................................. 282
Electrical Theory .......................................................................................................... 282
Hazard and risks of electricity: Introduction ............................................................. 282
The main causes of electric shock.............................................................................. 284
The effects of electricity on the body .......................................................................... 286
Work near underground services and overhead power cables ............................... 287
Work near overhead cables ........................................................................................ 289
Passing underneath overhead lines ........................................................................... 291
Electrical safety – general preventative and protective control measures ............. 292
Frequency of inspection and tests of electrical equipment ......................................... 295
Types of Electrical Inspection .................................................................................... 298
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Introduction to health and safety
The multi-disciplinary nature of health and safety
Health and safety covers a very broad area as it applies to all types of industry from Offices
to Nuclear plants, Steelworks, Chemical plants, Oil production platforms, Construction etc.
all with their own particular hazards. Additionally, health and safety problems can involve
engineering and chemical hazards as well as the involvement of the Law.
When dealing with health and safety problems on many occasions the solution may be simple
and straightforward and easy to implement at very little or no cost.
However on some occasions a problem can be complex and will involve requirement of
technical knowledge of the process to come up with a solution and this may involve a large
cost to implement which the organisation may not be prepared to pay. This may require the
use of competent people from many different disciplines – engineering team, safety
specialists, occupational health specialists, ergonomists, behavioural psychologists etc..
When dealing with a health and safety issue the person dealing with it may need to have
technical knowledge of the process, what relevant standards apply e.g. legislation. They will
also need to have the ability to consider the implications of the suggested solution e.g. will it
introduce and new hazards.
Definitions
It must be reported to the national
Accident: - an unplanned, uncontrolled enforcing authority even though there is no
event which has led to injury to persons, reportable injury this time, as it could have
damage to plant or some other loss. done so in slightly different circumstances.
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Safety: - is the absence of physical danger Fatal: a work-related death
to persons in the workplace from such
things as equipment, materials and Major injury/ill health: including fractures
working at height. (other than fingers or toes), amputations,
loss of sight, a burn or penetrating injury to
Welfare: - concerns the provision of the eye, any injury or acute illness resulting
facilities for workplace comfort and in unconsciousness, requiring
includes eating, washing, changing, toilets, resuscitation or requiring admittance to
and living/sleeping accommodation and hospital for more than 24 hours;
first aid facilities. It is the facilities
employers provide to ensure the on-going Serious injury/ill health: where the
health of workers. person affected is unfit to carry out his or
her normal work for more than three
Work related ill-health: - concerns harm consecutive days;
to a worker’s health caused by their work.
This would include both physical and Minor injury: all other injuries, where the
psychological harm. injured person is unfit for his or her normal
work for less than three days
Environmental Protection: - is any
measure designed to prevent harm to the Damage only: damage to property,
environment. This harm might be to the air, equipment, the environment or production
water or land leading to problems for plant losses
life, animals, water and air quality.
1 Major injury
10 Minor injury
30 Property damage
(F Brird 1969)
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Accident prevention
Accident prevention is the technique of anticipating and controlling events so that accidents
are avoided and the consequent damaging results do not occur. This technique covers a
very wide field, dealing, as it does, with the attitudes and the unsafe conditions in the
workplace, thus ensuring the correct control systems are in operation.
Detailed research carried out by Frank Bird, extended the original Heinrich theory by bringing
in property damage and likened the situation to an iceberg, with most of the accidents, (near
misses), being hidden.
If a change occurs in the number of reported injuries this may be due to:
A genuine change in number of accidents which are occurring;
A random change in the number of accidents which resulted in injury;
A random change in the severity of the injuries, resulting in a change in reporting;
A change in employee attitudes towards reporting.
So we must treat these comparisons with some scepticism and use other measures to
confirm or deny their general accuracy within a particular business.
Bird and Loftus Accident Causation Theory (Bird and Loftus Domino Theory)
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Every accident consists of five stages 2. Monitoring controls
(dominos)
A. Lack of management control Effective monitoring of these safe
B. Basic causes (Job and Individual systems to check on their
Factors) implementation. (Audits, Surveys,
C. Immediate causes (Unsafe Act and Tours, Inspections, Safety Contact,
Conditions) Safety Sampling and Hazop Studies).
D. Accident that caused the loss
E. The loss Adequate and effective supervision
with the power to remedy deficiencies
when necessary.
DOMINO No. 1: Organisation – lack
of management control 3. Emergency preparedness
The formal structure takes place as duties Accident investigations and effective
are assigned, procedures adopted. So use of the lessons learned.
rules, and regulations are circulated and
the production processes are begun. In
health and safety terms this is expressed in DOMINO No 2: Basic causes:
the setting of goals of commitment to safety
and the demonstration to individuals that Job factors
deviations are not acceptable.
Successful management of human factors
All the above is achieved by: involves the development of systems which
have taken into account human capabilities
1. Controls and fallibilities. So careful design of the job
is essential, and should ensure that no
Producing a Safety Policy. Providing mismatch (either physical or mental)
objectives and standards for safety occurs between the job requirements and
which are communicated to all. the employee’s capabilities. Otherwise,
Communication of these standards is there will be the potential for human error.
achieved via Information, Instruction
and Training
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Factors to be considered are: For example, when traffic flows over the
Likely human errors highlighted by risk bridge it gives rise to internal and external
assessments stress.
Operator decision making - deciding on
the optimum balance between Overloading structural members leads to
human and automatic contributions overstress which can result in bending
to safety actions. In other words, the and/or fatigue, without necessarily getting
level of automation required within the anywhere near the breaking strength.
task. These well-known conditions of stress and
Ergonomics - this concerns the strain in engineering apply equally as well
man/machine interface, and concerns to people who live and work in stressful
how we make the job or machine fit the conditions. Different personality types are
man. Thus we consider layout of control better able to cope with high stress levels,
panels, information displays, control and this is important when considering
devices etc. appointing persons to high stress jobs e.g.
Design and presentation of fighter pilot, air traffic controller etc.
procedures and operating
instructions. Do we use operating Stress due to organisational and job factors
manuals only, or do we use training will be revealed in several ways, one of
sessions and leaflets as well? Do we which is increased accident frequency.
use words only, or words and pictures?
Organisational control of
environmental factors: workspace, Skills
access for maintenance, and the effects Skill concerns the performance of a task in
of noise, lighting and the thermal a successful and rapid way. Many tasks
environment etc. fulfil this definition from typists to skilled
Provision of the correct/safe tools and craftsmen. It is recognised that there are
equipment individual differences in skill acquisition,
Scheduling of work patterns to control and consequently, this must be a
fatigue and stress - shift organisation, consideration in job design, especially
rest breaks, work variety, and when complicated skills are involved.
arrangements for emergency
situations.
Personality
Effective communications
Personality is the word used to describe
the individual’s perception of his total
Personal factors
environment, including himself. So
The organisation and Job factors will lead
personality is directly linked to a person’s
to a potential accident situation, and it will
behaviour as perceived by others e.g.
be the personal factors which now dictate
honest, intelligent, loyal, serious etc..
how the person(s) will behave in that
situation.
So where a supervisor has a personality
These factors are as follows:
that is considered by other workers to be
weak, unintelligent, and disloyal this is
Stress
important from a health and safety
Stress is perhaps best understood in
viewpoint because they will not be
engineering terms. In a structure the
respected, and consequently any
various members are subject to loading, as
instructions that they give are unlikely to be
in a bridge which is subject to different
followed when they are not present.
loadings at different times.
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Physique Considerations should include:
This concerns a physical rather than
mental mismatch. Certain jobs require 1. Task analysis for critical jobs will
strong physiques e.g. scaffolder, labourer produce a job description and a
or soldier, whereas other jobs require less specification for the person to match the
physical ability e.g. electrician, manager, job. This may include age, physique,
receptionist. Again if this is not considered skill qualifications, experience, aptitude,
by the organisation then this could result in knowledge, intelligence, personality and
a person that is not strong enough having will form the basis for recruitment and/or
an accident e.g. dropping a scaffolding selection.
tube from height.
2. Training should aim to, provide the skills
for trainees to understand the workings
Aptitude/Attitude/Age/Ability of the plant and process so that they can
Attitudes are sub-conscious filters that work correctly under both routine and
colour all information we receive. Attitudes emergency conditions.
arise out of our beliefs, and are shaped by
our education and experiences. This sub- 3. Monitoring of personal performance.
conscious filter is important because it will
colour all information, and so decide 4. Fitness for work
whether we perceive to like or dislike this Medical standards, health surveillance,
information. counselling/advice during stressful
periods.
Motivation
Motivation is important because it is a DOMINO No 3: Immediate causes
requirement within an unsafe individual in
order to achieve a lasting alteration in his 88% of all accidents are caused by people
behaviour from unsafe to safe behaviour. - the unsafe act. This error could be on the
This behaviour change is achieved by part of anyone within the chain. Therefore
altering the persons underlying attitude(s), before we examine the unsafe act, we must
and this will only be possible with a suitably examine the unsafe condition. Unsafe
motivated individual. conditions accounts for 10% and 2% are
neither so are called Acts of God.
Experience
Our experiences as we grow older will
shape and change our attitudes and thus,
perceptions of ourselves and the world
around us. The prime influences are:
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UNSAFE ACTS UNSAFE CONDITIONS
ACTIONS BY PERSONNEL WHO PHYSICAL CONDITIONS THAT, IF LEFT, MAY
INADVERTENTLY OR WILFULLY DISREGARD BECOME THE CAUSE(S) OF AN INCIDENT
CORRECT PROCEDURES OR PRACTICES AND
THUS REDUCE THE DEGREE OF SAFETY
Domino No 4: Incident
Domino No 5: Loss
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The General Hierarchy of Control Measures (ERIC PD)
The hierarchy of controls is a list of measures designed to control workplace risks which are
ranked by order of effectiveness. The hierarchy begins with safe place or work strategies and
finishes with safe person strategies, always with PPE as a last resort.
Eliminate
This is the best and most effective way of avoiding a serious hazard and its associated risks.
Elimination occurs when a process or activity is avoided because the associated risk is too high.
An example of this would be window cleaners who used to use a ladder for access, but now use
a telescopic pole to clean first floor and higher windows from the ground floor.
Reduce or substitute
(i) Reduce
There are many ways to reduce a hazard and its associated risks. This might involve reducing
the number of people in a vehicle off-loading area to the minimum number of authorised
personnel or alternatively reducing the voltage of electricity below a voltage at which it may
cause harm to humans.
(ii) Substitute
Alternatively we can reduce the degree of harm by substitution with a less hazardous form,
or even type of substance. There are many examples of substitution, such as the use of water
based rather than oil-based paints, the use of asbestos substitutes and the use of
compressed air as a power source rather than electricity.
Additionally, it might involve reducing the time that the employee is exposed to the hazard, either
by giving the employee other work or regular breaks. Reduced time exposure is a suitable for
the control of health hazards associated with chemicals, noise, ionising radiation, display
screens, ergonomic issues and vibration.
Isolation
Isolation requires us isolate the hazard to a point where it cannot hurt a human, for example high
voltage cables are placed high up on towers or buried deep underground or putting a nuclear
reactor inside a safe zone to prevent human contact.
Isolation could also include, isolation of a particularly noisy machine inside an acoustic booth
away from humans, so as to ensure that humans are safe from the dangerous effects of the
Controls
There are two basic types of controls –
procedural controls;
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(i) Engineering controls include:
a) Control the risks at the source (e.g. the use of more efficient dust filters or
maintaining noisy equipment to make it quieter)
b) Ventilate away any hazardous fumes or gases, either naturally by the use of
general dilution ventilation or by the use of local exhaust ventilation such as
extractor fans and hoods
c) Using an RCD to reduce the time that a worker receives an electric shock from a
faulty mains powered tool.
d) The use of fixed machinery guards
NOTE: Safe systems of work for low risk activities may be conveyed verbally. There should
be records that the employee (or contractor) has been trained or instructed in the safe system of
work and that he or she understands it and will abide by it.
Discipline
In order to provide and understand and motivation to follow the work procedures the employee
must receive all necessary information, instruction, training and supervision
Management and supervisors at all levels must display safety leadership by being disciplined
themselves and setting a good example. It is crucial that the operator should be monitored to
ascertain that they are behaving in a disciplined fashion and following all relevant procedures.
The operator may also be able to suggest improvements to the equipment or system of work.
The supervisor is an important source of information during the monitoring process. We will
reinforce thus discipline by the use of relevant safety signs. Provision of information, instruction
and training are important motivators to ensure workers remain disciplined and follow the safe
systems of work and site rules. If an employee fails to behave in the correct manner then the
company disciplinary procedure will need to be used.
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Element 1: Why we should manage workplace health and safety
1.1 Morals and money
Moral expectations of good standards The business case for health and safety
of health and safety
Apart from the obvious physical effects of
Moral workers and others suffering injuries, il
The employer needs to provide a health and worse, we need to consider the
reasonable standard of care to reduce pain financial effects of incidents on countries,
and suffering to the individual, their family society at large, companies, workers and
and friends. their families.
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Cost of Accidents: In addition to the above, we need to also
Costs of poor standards of health and consider the possible costs of incidents,
safety performance both mentally and financially, to workers
and their families:
Below are a series of case studies
researched and published by the Health Mental strain from worrying about the
and Safety Executive (HSE) UK Enforcing future
Authority. Pain and suffering for short and long
term
Study 1: Construction of a supermarket Possibility of permanent disability
12 month project Possible loss of life if it is a serious
Total losses of £700,000 (8.5% of tender accident
price) Loss of leisure activities because of
Insured to Uninsured Costs = £1:£11 injuries e.g. playing golf.
Stress on family and friends
Study 2: Creamery which make dairy Loss of earnings whilst off work
products
Extra expenses such as medical
340 staff
treatment costs, legal fees
Total annual costs £975,336
Inability to do some work, so leading to
Equates to 1.4% of total operating costs
the loss of their job
Insurance to Uninsured = £1:£36
Possible criminal prosecution if they
Study 3: Transport Company have intentionally breached criminal law
Fleet of tankers
80 employees So providing and maintain good standards
65 vehicles of health and safety should be seen as an
Total annual loss £48,928 investment since it prevents harm and
Equates to 37% of annual profits saves money.
Insurance to Uninsured = £1:£8
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Society is also concerned with risks or Clean-up costs
threats from hazards which impact on it. Fines and legal costs
This type of concern is often associated Emergency supplies
with hazards that give rise to risks which, Increased insurance premiums etc.
were they to materialise, could provoke a
large public response due to the event The need for insurances
causing widespread damage or the
occurrence of multiple fatalities in a single Employers Liability Insurance
event. Typical examples relate to nuclear
power generation or railway accidents. So The reasons for Employers’ Liability
they expect higher standards of safety in insurance (Normally a mandatory
these industries. (absolute), duty)
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1.2 Regulating health and safety
The Law and the Role of National Governments & International Bodies in Health &
Safety
Types of Law
There are two main types or categories of law related to health and safety, Criminal and Civil
and these are supported by three main sources of law, (common, statutory and contract),
which guide our behaviour;
Civil Law
Duty to take Supported mainly by Common Law/Sharia– Judge
reasonable care: made law/case law
Function: To enable any person who has suffered harm to
gain some money for their loss
Purpose: To provide compensation
Sanctions: Payment of compensation
Criminal Law
Law of the country: Supported by legislation/Decrees/Acts
Regulations, Orders, Codes
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What enforcement agencies do and Take possession of an article or
what happens if you don’t comply substance to prevent tampering, for
further examination or as evidence in
Role of national governments and accident investigation.
international bodies in health and safety Require a person to answer any
Creation of legal framework and laws questions and sign a statement to the
Provision of support and guidance truth of their answers
documents Inspect and copy books and documents
Promotion of H&S via meetings and such as risk assessments, PTW,
publicity maintenance, inspection and training
Providing Enforcement Officers records.
Require facilities and assistance such
As we have seen above, under ILO C155, as escorting the inspector, answering
Governments are required to create a questions or providing information.
Competent Authority to support their efforts Issue enforcement notices
to ensure the health, safety and wellbeing (improvement or prohibition)
of all who may be affected by work Start criminal prosecutions
activities. Any other power necessary
Such a Competent Authority usually does As we can see above, the regulators have
this through appointment of Government and require, a very wide range of powers in
regulators to visit, guide and, if required, order to carry out their work. So, how might
prosecute those who break National Health they use such powers?
and Safety Laws.
Enforcement notices – Improvement
In order to do their job professionally, and and Prohibition/Stop Work Orders/
with the authority required, such regulators Notices
require clear powers and authorities. A
sample of such powers are listed below: Improvement Notices/Orders
Issued for a relatively low risk, breach of
Powers of government enforcement legislation.
inspectors under ILO C155 May state the specific laws believed to
Enter any premises at any reasonable have been contravened and why
time or whenever they have reason to Time limit for compliance is whatever is
believe there to be a high risk reasonably practicable
Take with them authorised persons, May have the right of appeal
such as a police officer or expert. Appeal may suspend the notice until the
Conduct routine examinations appeal is heard
(inspections/accident investigations) May contain a schedule of compliance
Direct items be left undisturbed in case
of a serious accident
Take measurements, photographs
Take samples for further examination
when they identify something
suspicious during an inspection
Seize and destroy articles or
substances considered to be posing
serious or imminent danger
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Prohibition/Stop Work Notices/Orders Possible legal sanctions
Issued for imminent or serious danger As we have seen above, there are many
(high risk situations) possible sanctions for breaching health
Does not always have to be a breach of and safety requirements, with the final, and
legislation. most serious one, being taken to court.
May state reason why the inspector
believes there to be imminent or serious Most countries have at least a two tier court
danger system for prosecuting those who have
May have the right of appeal broken national laws, with the lower tier
Appeal does not suspend the notice being involved in less serious breaches
until the appeal is heard and as such handing out lesser forms of
punishment, (fines or imprisonment), and
Possible enforcement options when a the higher tier used for more serious
Safe System of Work (SSW) is missing breaches, obviously handing out higher
Depending upon the seriousness of the forms of punishment, (bigger fines and/or
circumstances this could include: prison sentences).
Provision of a verbal warning
(assuming workplace health and safety The part played by international
is generally well managed and employer standards (like ISO 45001)
has a good attitude, so can be trusted) In support of national Government efforts
Provision of a verbal warning followed- to legislate for good health and safety in the
up by a written confirmation of warning workplace, there are many sources of
international standards and other
Improvement Notice/Order - for a
documents which can be used.
relatively low risk situation (used where
the employer has a poor attitude toward
Such sources will include:
the inspector and cannot be trusted)
ILO Conventions, Codes of Practice and
Prohibition Notice/Order - for a
Guidance documents, for example, ILO
relatively high risk situation (used where
C155
the employer has a poor attitude toward
the inspector and cannot be trusted) ISO Standards, for example ISO45001,
(Safety Management Systems) or ISO
A Formal Caution – this is a final
12100, (Safe Guarding of Machinery)
warning to the employer. Any repeat
offence will mean automatic
Use of such standards, ensures that there
prosecution. Used where prosecution is
is standardised guidance, for both
not in the public interest.
Government Regulators and Employers
Prosecution by government inspectors
and ensuring best practices is
in Criminal Courts where there is a
implemented across all workplaces
serious breach of any health & safety
law
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International Labour Organisation (ILO) ILO Codes of Practice
The main aim of ILO is to advance Codes of Practice set out practical
opportunities for men and women to obtain guidance. They are not legally binding and
decent and productive work in conditions of are not intended to replace the provisions
freedom, equity, security and human of national laws or regulations, but do
dignity. The International Labour provide an interpretation of the reasonably
Organisation (ILO) sets out conventions practicable standard to be achieved.
and member states agree to be bound by
these conventions that they have ratified Examples of ILO Health and Safety
(signed). Conventions
C155: Occupational Safety and Health
ILO Conventions C161: Occupational Health Services
ILO conventions are important because C162: Asbestos
they set out what should be contained in C167: Construction Safety
written government laws regarding the C170: Chemicals
rights and responsibilities of; C174: Prevention of Major Industrial
Governments of member countries and Accidents
Employers and Workers - their rights and C176: Safety and Health in Mines
responsibilities
International Standards of compliance
Conventions define the approach to the Absolute – this is the highest level of duty
management of health and safety issues in and is used where risk of injury is inevitable
newly developing countries. ILO have if safety precautions are not taken.
health and safety conventions covering; Examples of absolute duties include the
Management of health and safety need for health and safety policies, risk
Recording and Notification of Occupational assessment, and consultation.
Accidents and Diseases (RNOAD)
Health and safety for the workplace and Practicable – the effect of this standard is
work equipment similar to absolute insofar as whatever it
requires must be done. Practicable is an
ILO Occupational Safety and Health ever improving standard and is used where
Convention C155 sets out the broad technology and best practice is fast moving
requirements for member countries health e.g. in machinery guarding. So the
and safety requirements which should then employer is expected to use the best
become national laws. These legal protection that is technically possible or
requirements are supported by ILO R164 available regardless of any difficulty or
Recommendations and various detailed costs involved.
Codes of Practice.
Reasonably Practicable – this is the most
ILO Recommendations common statutory standard and means
A recommendation provides detailed that the employer must strike a balance
interpretation of the basic principles of a between risk and cost in the form of time,
convention. The recommendations are inconvenience, money and effort.
non-binding however they provide the
information required by governments to
incorporate the principles into national
legal standards.
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Reasonable Care – this is the lowest level Employers’ duties for their workers
of duty and mainly requires employers to and others (ILO R164 Recommendation
take reasonable care for themselves and 10)
others in relation to any foreseeable harm.
The obligations placed upon employers
Interpretation of standards of with a view to achieving the objective set
compliance forth in Article 16 of the Convention might
Decrees/Acts/Orders include, as appropriate for different
Government Regulations branches of economic activity and different
types of work, the following:
Government
Approved codes of practice (a) to provide and maintain workplaces,
Government Guidance notes machinery and equipment, and use work
methods, which are as safe and without
Government risk to health as is reasonably practicable;
Guidance documents
(b) to give necessary instructions and
Non-government training, taking account of the functions
Codes of practice and capacities of different categories of
Learned body/ISO/ILO e.g. workers;
ILO Recommendation 164
(c) to provide adequate supervision of
work, of work practices and of application
Employers’ responsibilities (C155 and use of occupational safety and health
Article 16 and R164 Recommendation measures;
10)
(d) to institute organisational arrangements
This Occupational Safety and Health regarding occupational safety and health
Convention C155 sets out broad and the working environment adapted to
requirements for member countries to the size of the undertaking and the nature
follow to ensure health and safety of its activities;
requirements which must be set into
national laws. These are as follows; (e) to provide, without any cost to the
worker, adequate personal protective
Those with responsibility for HSE in the clothing and equipment which are
work place reasonably necessary when hazards
Employer to employees cannot be otherwise prevented or
controlled;
Employer to non-employees
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For ease, let us split Employers duties Supervision
into; general and specific Above, we mentioned provision of
responsibilities for their workers: supervision, as is necessary/required. So
how do we decide, on the level of
supervision?
Employers general responsibility for
their workers Factors which may determine the level
Every employer is to ensure, so far as is of supervision for workers.
reasonably practicable, the health, safety Age of the employee
and welfare at work of their workers Any physical or learning disability
Employees attitude/aptitude
Employers specific responsibilities for Employees skills and qualifications
their workers Employees experience
Employees communication skills
The employers shall so far as is Complexity of the task and its level of
reasonably practicable (PEME); risk
Requirements of the safe system of
People provide (IITS), information,
work
instruction, training, and supervision as is
Any specific dangerous equipment
necessary.
Specific substances or materials e.g.
(There is also an absolute duty to prepare radioactive materials
and bring to the attention of the workers an Specific dangers in the workplace
appropriate health and safety policy, and
consult with the workers on specific health
and safety matters) Competence: What is competence
and how do we ensure people are
Equipment provide and maintain, plant competent for their work?
and systems of work which are safe and
without risks to health Many of the issues mentioned in deciding
the level of supervision also concern
Materials to ensure the safe use, competence, so what is a competent
handling storage, transport of articles and person? A competent person is a person
substances possessing adequate qualifications, such
as suitable training and sufficient
Environment provide and maintain safe knowledge, experience and skill for the
access and egress, a safe place of work, safe performance of the specific work.
safe working environment, and adequate
welfare, (to include washing, eating and This can be remembered as SKATE;
first aid facilities)
Skills and qualifications
Knowledge
Attitude/Aptitude/Ability/Age
Training
Education and experience
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Employers’ responsibilities to non- What extra precautions might we put in
employees (R164 Recommendation 10) place for the for safety of visitors
(a) To provide and maintain workplaces, Signing in
machinery and equipment, and use work Providing identification badges
methods, which are as safe and without Providing PPE
risk to health as is reasonably practicable; Escorting visitor to area of work
Site induction e.g. relevant risks, fire
(b) To give necessary instructions and plan
training, taking account of the functions Remain with visitor or regular monitoring
and capacities of different categories of Escorting visitor back to reception area
workers;
Signing out visitor and removing badge
and PPE
(c) To provide adequate supervision of
work, of work practices and of application
and use of occupational safety and health
Designers, Manufacturers, Suppliers
measures;
and Importers of equipment and
substances
(d) To institute organisational
In accordance with ILO C155 Article 12,
arrangements regarding occupational
measures shall be taken, in accordance
safety and health and the working
with national law and practice, with a view
environment adapted to the size of the
to ensuring that those who design,
undertaking and the nature of its activities;
manufacture, import, provide or transfer
machinery, equipment or substances for
(e) To provide, without any cost to the
occupational use-
worker, adequate personal protective
clothing and equipment which are
(a) Satisfy themselves that, so far as is
reasonably necessary when hazards
reasonably practicable, the machinery,
cannot be otherwise prevented or
equipment or substance does not entail
controlled;
dangers for the safety and health of those
using it correctly;
Vulnerable people: A vulnerable group in
any workplace are visitors and others not
(b) Make available information
familiar with the workplace, the process
concerning the correct installation and use
equipment or substances used.
of machinery and equipment and the
correct use of substances, and information
Why visitors and other vulnerable
on hazards of machinery and equipment
people may be at risk
and dangerous properties of chemical
Any physical or mental disability substances and physical and biological
Lack of competence agents or products, as well as instructions
Unfamiliar with the hazards and on how known hazards are to be avoided;
associated risks
Not provided with necessary PPE (c) Undertake studies and research or
Unfamiliarity with emergency procedure otherwise keep abreast of the scientific and
Unaware of dangerous substances technical knowledge necessary to comply
Lack of knowledge of site layout with subparagraphs (a) and (b) of this
Inadequate/unsigned pedestrian routes Article.
Unfamiliarity with processes being
undertaken
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Workers’ responsibilities and rights Where can you find information on
(C155 Article 19 and R164 national standards
Recommendation 16)
Sources of information for development
Employees’ roles and responsibilities of a safe system of work
According to ILO R164, “The arrangements There are many sources, both internal and
provided for in Article 19 of the Convention external, which may be used to locate
should aim at ensuring that workers” reliable information to assist in
development of safe systems of work,
(a) Take reasonable care for their own (SSW), training plans and other items and
safety and that of other persons who may will include:
be affected by their acts or omissions at
work; Sources of information – Internal
People: Government
Government Enforcing Authority
Inspectors – Health and Safety
Fire
Environmental
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Paperwork: Government
Occupational Safety and Health
Administration - OSHA (USA)
Local laws and Government guidance
Workplace Hazardous Materials
Information Service - WHMIS (Canada)
Health and Safety Executive – HSE
(UK)
Work Safe (Western Australia)
Documents/Law Reports/National
statistical data
European Agency for Safety and Health
at Work (European Union)
People: Non-government
Manufacturers
Professional associations such as
IOSH, ASSE
Consultants such as noise or ergonomic
specialists
Paperwork: Non-government
Universities
Royal Society for the Prevention of
Accidents (RoSPA)
American Conference of Governmental
Industrial Hygienists (ACGIH)
Trade Unions
Professional organisations
(International Association of Oil and Gas
Producers - OGP)
Operating Manuals and Safety Data
Sheets from manufacturer/supplier
British Standards Institution (BSI)
Trade Associations (International
Association of Drilling Contractors -
IADC)
Insurance companies
ILO/ISO/European, American
Standards including ANSI and API
Association of Worker Compensation
Boards of Canada
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1.3 Who does what in organisations? Other typical general organisational
responsibilities might include;
Role of directors/managers/ Directors and senior managers are
supervisors responsible for setting general policy,
objectives and targets.
Health and Safety Responsibilities of Supervisors are responsible for
Directors and Senior Managers checking day-to-day compliance with
Prepare and sign the health and safety the policy
policy and to set goals and objectives for Safety advisers are responsible for
the organisation. advising the organisation on accident
Lead by example and to demonstrate and compliance issues.
commitment. Safety representatives are responsible
Allocate responsibilities for health and for representing employees in
safety throughout the organisation and consultation on health and safety
to set aside sufficient resources such as matters with the employers and the
for example for training those who have enforcing authority.
been allocated special roles. Employees are responsible for their own
Secure competent health and safety health and safety that of others through
advice such as by appointing a Health their acts or omissions.
and Safety Advisor/Officer. Fire marshals are responsible to ensure
Receive monitoring reports and ensure the safe evacuation of the building in the
action to rectify any deficiencies that event of an emergency.
have been found. First-aid personnel are responsible for
the provision of appropriate first-aid to
Health and Safety Responsibilities of injured persons.
Supervisors
Control work in their area of
responsibility and set a good example.
Take part in carrying out risk
assessments, developing the Safe
System of Work (SSW)
Ensure that members of their teams are
fully briefed on the systems once they
have been introduced.
Carry out inspections of their working
areas and deal with any unsafe
conditions or actions, reporting to
managers if in any situation is beyond
their ability to rectify
Provide training, coaching and
mentoring to members of their team.
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How can top management demonstrate Responsibilities of organisations who
commitment? share a workplace to work together on
health and safety issues (C155 Article
Senior management can demonstrate their 17, R164 Recommendation 11)
commitment in many ways, including:
Ensuring availability of resources so the Joint Occupation
occupational health and safety Whenever two or more employers work in
management system is established, activities simultaneously at one workplace,
implemented and maintained. This will they should work together in applying best
include provision of people, time, practice as regards occupational safety
facilities and other resources to manage and health and the working environment, in
the business successfully and safely. addition to the responsibility of each
Clearly defining roles and employer has for the health and safety of
responsibilities for all people concerned its employees.
and ensuring that any duties and/or
function identified in the Safety Policy The measures taken to facilitate the co-
Statement or any part of the Safety operation should include, where
Management System are clearly appropriate & necessary, the appointment,
identified in all documents including, but (in accordance with national practice), of
not limited to, the job holders’ workers safety delegates, of workers safety
job/position description and training and health committees, and/or of joint
plans. safety & health committees; in joint safety
Appointing a member of top & health committees’ workers should have
management with specific responsibility at least equal representation with
for health and safety to act as the health employers representatives.
and safety “champion” within the
business/organisation and “argue” the This could be achieved by;
point for H&S matters. Regular meetings, share information
Appointing one or more competent and risk assessments in order to avoid
persons, and adequate resources, to carrying out incompatible processes,
provide assistance in meeting the activities or incompatible substances
organisation’s health and safety Prepare and agree joint site rules for the
obligations. This may include an internal workplace for example assembly points
or external safety department/consultant and smoking areas
who, on occasions may even be shared Set joint procedures for the
with another employer as required. management of visitors and contractors
Preparing and signing the Safety Policy Get health and safety advice from
Statement, setting meaningful targets shared consultant
Be involved in reviewing performance, The planning and organisation of any
for example by undertaking site visits training required
and accident investigations Preparing joint procedures for traffic
Ensuring that the Safety Committee has and movement of vehicles
power and is chaired by a senior Carry out joint inspections and
manager, who can make decisions and monitoring of the workplace
authorise actions Draw up joint emergency procedures
and introduce fire drills for the site as a
whole
Joint policy for waste management
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How clients and contractors should 2.4.3. In so far as is compatible with
work together: national laws and regulations, where the
principal contractor, or other person or
body with actual control over or primary
Both parties owe each other, and their responsibility for overall construction site
respective staff, equal duties as employers, activities, is not present at the site, they
as above under “Employers’ should nominate a competent person or
responsibilities to non-employees (R164 body at the site with the authority and
Article 10)” above. means necessary to ensure on their behalf
co-ordination and compliance with safety
Also, we often think of contractors as those and health measures.
providing building/construction and/or
engineering services, we must not forget 2.4.4. Employers should remain
that many companies use contractors for responsible for the application of the safety
soft services like cleaning, security, and health measures in respect of the
catering and many more. workers placed under their authority.
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Assess the risks of the work Pre-selection and management of
Both the client and the contractor need to contractors
think about the planned work:
What can harm people? Selection and Control of contractors
Who might be harmed and how? The selection of the right contractor for a
How will you control the risks? particular job is probably the most
important element in ensuring that the risks
The client will already have risk to the health and safety of everybody
assessments for the work activities of their involved in the work activity and other
own activities. Therefore, they you need to people in the area are reduced so far as is
ensure that their assessments cover risks reasonably practicable. Ideally, selection
to contractors from their business (e.g. should be made from a list of approved
asbestos containing materials, on-site contractors who have demonstrated that
vehicle movements, machinery and any they are able to meet the client’s HSE
other process hazards). Equally, the requirements.
contractor must assess the risks for their
work under the contract, work and then The selection of a contractor has to be a
both the client and contractor must balanced judgement with a number of
consider any risks from each other’s work factors taken into account.
that could affect the health and safety of
the joint workforce or anyone else. Fortunately, a contractor who works well
and meets the client’s requirements in
Clients need to think about any risks to terms of the quality and timeliness of the
their workers and members of the public, work is likely also to have a better than
because they have contractors on site. average health and safety performance.
Also, they need to ensure that they agree Cost, of course, will have to be part of the
the measures needed to control risks, (both judgement but may not provide any
client and contractor), with the contractor indication of which contractor is likely to
before work starts. give the best performance in health and
safety terms.
Additionally, in estimating the periods for
completion of work stages and overall The reasons for managing contractors is
completion of the project, clients should the usual morel, economic and social/legal.
take account of safety and health
requirements during the construction Procedure for selection of contractors
process. (Risk Management – ACME)
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Assess contractors for suitability For example:
The client will need to satisfy themselves How do you measure your health and
that the contractor chosen can do the job safety performance, both actively and
safely and without risks to health. This reactively? (see evidence of active
means making enquiries about the monitoring, for example procedure for
competence of the contractor – do they workplace inspections and/or audits and
have the right combination of skills, reactively accident investigation
experience and knowledge? process)
How many accidents and cases of ill
Additionally, the degree of competence health have you had?
required will depend on the complexity of, Has the government enforcement
and hazards associated with, the work to officers taken any action taken against
be undertaken. Similarly, the level of you?
enquiries you make to determine suitability Do you have a written health and safety
of the contractor will be determined by the policy? (Often only legally required
level of risks and the complexity of the job. locally when a certain number, for
example, five or more people are
Examples of questions you could ask employed.)
potential contractors Have you got existing written risk
What arrangements do you have for assessments created for similar work
managing the work? For example: undertaken recently? (Again, often only
Who will be responsible legally required locally when a certain
How will the work be supervised number, for example, five or more
What checks do you make on people are employed)
equipment and materials etc.? What methods of consultation with the
Will you be using subcontractors and if contractor’s and any sub-contractor
so how will you check they are workforce
competent? What qualifications, skills and
experience do you have in this type of
The level of competence for subcontractors work?
may depend on the risk of the activity and o As a company
complexity of the work. o As managers (see specific CV’s of
key people)
Client should consider the need for giving o As workers
any permission before engaging any sub- What health and safety information and
contractor. training do you provide for your
workers?
Consider any arrangements in place by How and when is this delivered?
client to have their own “appointed” Do you have records?
contractors to be managed by the main How do you maintain your equipment?
contractor. How do you decide upon the frequency?
Who maintains your equipment and
What is your recent health and safety what is their competency?
performance?
Do you have records?
If required, do you have relevant
insurances, for example Employers’
Liability Compulsory Insurance?
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Questions such as these and others, will The client should appoint a Contract Co-
help you find out whether the contractor is ordinator to ensure:
complying with their duties under health The contractor has adequate resources
and safety law/best practice. You can then and has been allowed sufficient time to
decide how much evidence is needed to complete the work and
support what you have been told. To liaise with the contractor on a routine
basis
Other questions you can ask which may All works carried out by the contractor,
help you to decide which contractor to especially, (“extras” over and above the
choose could include: agreed contract), are suitably approved
prior to commencement and checked for
Do they have any independent quality and safety as required
assessment of your competence? For
example: Hold a pre-contract meeting – where a
Membership of a trade association or checklist is completed to:
professional body? Clearly identify who will be responsible
An accredited Safety Management for what whilst on-site – health, safety
System, (SMS), for example ISO and welfare issues
45001 or any quality standard, e.g. Provide adequate information to the
ISO 9001 contractor prior to the work starting on
Will they be producing a safety method things such as the nature of the work to
statement for the job? be carried out, the known hazards and
A safety method statement is not usually the site safety rules
required by law, but often is seen as best
practice.
It does however describe in a logical Monitor the contractors’ performance
sequence exactly how a job is to be The client must monitor and check the
carried out in a safe manner and without contractor against agreed performance
risks to health. It includes all the risks standards, so far as is reasonably
identified in the risk assessment and the practicable.
measures needed to control those risks.
Techniques for monitoring may
This allows the job to be properly planned include:
and resourced Regular progress meetings, (the higher
risk, the more frequent the meetings
should be)
Control of contractors Regular inspections of the workplace
This involves an exchange of information under the control of the contractor,
from both parties; (perhaps even consider joint inspections
to encourage better performance and
The Client will issue copy of: cooperation)
Health and Safety Policy Attendance at the contractor Safety
Relevant risk assessments and Committee and, where the contract is a
Contractor conditions, (which will very long one, for example a 5 year
include all of the items mentioned above cleaning contract, invite a member of the
under assessment and many more) contractor safety committee onto the
client safety committee, to encourage
cooperation
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In the case of a long term contract as
above, conduct an annual audit of the
contractor?
Monitoring of the contractor
accident/near miss reporting on site and
lessons learned from similar contracts
for other clients?
Checking the level and competence of
their actual supervision against the level
and competence required under the
contract
Contractor Evaluation
Contract co-ordinator to review
contractor’s performance post-contract
and recommend whether to remain on
preferred supplier list.
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Element 2: How health and standards.
safety management systems To be successful the ILO recognises that
work and what they look like there must be a national policy on health
and safety and occupational health and
2.1 What they are and the benefits they safety management systems in place. Its
bring main focus is employee participation.
HSG65 Successful Health and Safety The main elements of the ILO-OSH 2001
Management are Policy, Organising, Planning and
HSG65 was developed in the UK by the Implementation, Evaluations and Action for
Health & Safety Executive (HSE) as a Continual Improvement.
guide to successful health and safety
management. The guide is more
concerned with continual improvement
than the attainment of minimum health and
safety standards.
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Integrated Management Systems Attitudes and behaviours
There are several different management Effectively managing for health and safety
systems is not just about having a management or
e.g. Quality - ISO 9000 safety management system.
Environment - ISO 14001
Safety - ISO 45001 The success of whatever process or
system is in place still hinges on the
But all of these various management attitudes and behaviours of people in the
systems have a similar purpose to provide organisation (this is sometimes referred to
a measurable standard. The ultimate aim is as the ‘safety culture’).
to try and bring all these different
management systems together into one If you wish to check your compliance with
integrated management system (IMS). best practice, see the UK regulator’s
website http://www.hse.gov.uk/simple-
Proportionate to the needs of the health-safety/index.htm for examples
organisation against the key areas of ‘What it looks like
However, not all organisations require the when done effectively’ indicate positive
rigours of a formal, externally accredited health and safety attitudes and behaviours.
safety management system and as such, On the other hand, the examples provided
the expectation is that the effort put in of ‘What it looks like when done badly or
should be proportionate to the benefit they not at all’ could indicate underlying cultural
get out. issues.
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The benefits of having a safety f) includes a commitment to consultation
management system and participation of workers, and, where
they exist, workers’ representatives
Moral
Improved staff morale The OH&S policy
Reduced accidents be available as documented
Reduced ill health information
Reduced staff complaints be communicated within the
organization
Economic be available to interested parties, as
Improved company reputation appropriate
Improved production/reduced downtime be relevant and appropriate
Reduced damage to equipment
Reduced absenteeism Policy – Role (Plan)
Reduced staff turnover The Policy is the start point of any safety
Reduced insurance premiums culture. It is a clear single page statement
Reduced fines and compensation claims of intent from senior management, stating
the main health and safety aims and
Legal objectives (vision) of the organisation shall
Increased levels of compliance with health ensure that top management establish,
and safety rules and procedures, less implement and maintain an OH&S policy
possibility of court cases for both that;
prosecution, (punishment), or suing, Is specific to each organisation
(paying compensation)
Creates specific objectives or a
structure for creation of objectives for
2.2 What good health and safety
the organisation
management systems look like
Indicates how the organisation will
eliminate hazards and prevent of injury
According to ISO 45100, (5.2) regarding
and ill-health
the occupational health and safety
policy, top management shall establish, Provides a healthy and safe workplace
implement and maintain an OH&S policy with adequate welfare and other
that: resources
a) includes a commitment to provide safe Demonstrates commitment to at least
and healthy working conditions for the comply with local health and safety
prevention of work related injury and ill legal requirements
health and is appropriate to the purpose, Allows for worker involvement and
size and context of the organization and to consultation
the specific nature of its OH&S risks and Commits to continual improvement
OH&S opportunities Is communicated to all employees and
b) provides a framework for setting the interested parties
OH&S objectives
c) includes a commitment to fulfil legal Provides a clear direction for the
requirements and other requirements; organisation by general goals and
d) includes a commitment to eliminate objectives for health and safety, it also
hazards and reduce OH&S risks shows management commitment and
e) includes a commitment to continual provides evidence of support from senior
improvement of the OH&S management management for people to carry out their
system assigned health and safety responsibilities.
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Typical content Planning (Plan)
Typically, a safety policy will contain This concerns the allocation of
statements from senior management responsibilities/accountabilities/authority
similar to this below. Of course, the exact and procedures for the identification of
content and nature of the policy must be national legal and other health and safety
specific to the organisation itself, how it requirements plus hazard identification and
works and what its’ structure is. risk assessment. It should also contain an
occupational health and safety programme
Effectively, the policy statement is a series designed to ensure that activities are
of actions which the writer, usually the most addressed in a realistic timescale to deliver
senior person in the organisation, is the objectives contained in the policy.
effectively promising to ensure happen.
At this stage we also need to ensure
prevent accidents and cases of work- provision of adequate supervision and
related ill health resources
manage health and safety risks in our
workplace
provide clear instructions and Responsibilities:
information, and adequate training, to It should be noted that all workers, at all
ensure employees are competent to do levels of an organisation, have
their work responsibility for health and safety
provide personal protective equipment
consult with our employees on matters This involves the local allocation of
affecting their health and safety responsibilities for health and safety and
provide and maintain safe plant and the promotion of a health and safety
equipment culture, through a regime of control,
ensure safe handling and use of competence, co-operation and
substances communication.
maintain safe and healthy working
conditions Senior Management are to ensure;
implement emergency procedures, Control
including evacuation in case of fire or provision of adequate resources
other significant incident and
review and revise this policy regularly visible demonstration of
commitment HSE
A health and safety policy sets out your general
approach to health and safety. It explains how Competence
you, as an employer, will manage health and Selection
safety in your business. It should clearly say Training and
who does what, when and how. Development of workers and others
as required
State the general policy on health and safety at
work, including senior management
commitment to managing health and safety Consultation
and your aims. It should be signed by the With everyone, especially
Employer/most senior person in the employees
organisation and reviewed regularly. Non-employees, for example, the
community where our operations
might affect them
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Communication First-aid personnel are responsible for
Suitable communication using all the provision of appropriate first-aid to
relevant tools injured persons.
o Verbal
o Written and
o Visual Implementation and Operation (Do)
Relevant and easily understood This is where the employer creates
information practical arrangements for making the
policy work:
The development of procedures and
plans to cover;
Management of any and all major The importance of stating the
changes to organisation’s arrangements for:
o People planning and organising
o Equipment hazards are identified
o Materials risks assessed
o Environment controlling hazards
Risk assessment and creation of control systems put in place
Safe Systems of Work (SSW) performance standards established
Emergency preparedness and consultation
response for all foreseeable workers and non-workers are
emergencies consulted for their
Procurement o concerns and
Control of contractors o ideas for improvement
communication
Summary of typical general effective communication channels
organisational responsibilities might are opened, using all tools available
include; o verbal
Directors and senior managers are o written
responsible for setting general policy, o visual
objectives and targets. monitoring compliance
Supervisors are responsible for controls and performance standards
checking day-to-day compliance with developed above are monitored for
the policy compliance
Safety advisers are responsible for assessing effectiveness
advising the organisation on accident overall effectiveness of all controls
and compliance issues. and procedures are assessed, using
Safety representatives are responsible both active and reactive tools.
for representing employees in
consultation on health and safety An essential component of the SMS will be
matters with the employers and the the establishment of a document control
enforcing authority. system and introduction of a management
Employees are responsible for their own of change procedure to prevent ad-hoc
health and safety that of others through changes of procedures and/or processes.
their acts or omissions.
Fire marshals are responsible to ensure
the safe evacuation of the building in the
event of an emergency.
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Checking and Corrective Action Continual Improvement (Act)
(Check) A fundamental concept of ISO 45001 is to
This concerns creating a learning keep continually improving.
organisation by active and reactive
monitoring, and corrective action, so Learning lessons involves acting on:
learning from experience. Findings of accident investigations
and near-miss reports;
It ensures the organisation is monitoring Organisational vulnerabilities
the extent to which health and safety policy identified during monitoring, audit
and objectives are being implemented and and review processes.
should be both reactive and (pro) active.
Even in well-designed and well-developed
Auditing of the entire safety management management arrangements there is still
system is undertaken and is designed to the challenge of ensuring that all
identify non-compliance with procedures requirements are complied with
and weaknesses in the current system in consistently.
order that improvements might be made.
Frequently, after an accident or case of ill
Trend analysis should be undertaken to health, many organisations find they
identify patterns in the types of non- already had systems, rules, procedures or
compliances, so allowing the most effective instructions that would have prevented the
use of resources. event but were not complied with. The
underlying causes often lie in
arrangements which are designed without
Action for improvement should be taking proper account of human factors, or
established and maintained for the where inappropriate actions are condoned
continual improvement of the relevant implicitly or explicitly by management
elements of the safety management action or neglect.
system and the system as a whole.
Common factors when things go wrong
Analysis of major incidents in high-hazard
Senior Management Review (Act) industries, with different technical causes
Senior Management Review - examination and work contexts, has identified several
of all of the data gathered (both active and common factors involved when things go
reactive, including internal and external wrong.
audits) – based on results of checking and
corrective action These factors are related to:
Leadership;
Assessment of the extent that policy Attitudes and behaviours;
objectives have been met (compliance Risk management and oversight.
against local legal requirements and other
requirements) and deciding upon further When these aspects of an organisation
improvements necessary such as changes become dysfunctional, important risks can
to policy and target setting become ‘normalised’ within it, leading to
serious consequences.
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Organisational learning is a key aspect Target Setting
of health and safety management. For continual improvement it will be
If reporting and follow-up systems are not necessary for the business to set health
fit for purpose, for example if a blame and safety targets. The setting of health
culture acts as a disincentive to reporting and safety targets are important
near misses, then valuable knowledge will because;
be lost. Provides evidence of management
commitment
If the root causes of precursor events are Motivates staff by giving them
not identified and communicated something to aim for
throughout the organisation, this makes a Allows the organisation to measure and
recurrence more likely. review health and safety performance
Allows benchmarking against similar
In many cases, barriers within an organisations
organisation – where different departments
operate in ‘silos’ – inhibit organisational
learning.
Targets in health and safety may
include
Demonstration of Senior Management
Reduction in number of accidents
Commitment
Improvement in the reporting of near
A major part of any safety managements
misses
system and, therefore safety culture, is the
visible demonstration of senior Improvement in inspection and audit
management commitment to occupational scores
health and safety. Reduction in actions by enforcing
authorities
Reduction in number of civil claims
Top management can demonstrate Reduced sickness and absenteeism
commitment by: Reduction in insurance costs
Preparing and signing the policy, setting Increased degree of worker involvement
targets Improvement in the reporting of minor
Ensuring availability of resources so the accidents
occupational health and safety Improvement of outcome of
management system is established, benchmarking against other
implemented and maintained organisations
Ensuring clearly defined roles and Increase numbers trained in health and
responsibilities safety
Appointing a member of top
management with specific responsibility
for health and safety
Appointing one or more competent
persons and adequate resources to
provide assistance in meeting the
organisation’s health and safety
obligations
Be involved in reviewing performance
Carrying out site visits
Chairing safety committee meetings
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The safety management system should
be reviewed as follows
Routinely:
In line with the company’s quality
management system, e.g. annually
Legal changes:
After any changes legal or best
practice requirements
Active monitoring:
Following active monitoring, for
example after an inspections
highlights an issue
Reactive monitoring:
As a result of reactive monitoring, for
example as a results of the findings
of an accident investigation
Major changes:
People
o Any changes in senior
management and/or major
changes in the structure of the
workforce, (up or downsizing)
Equipment
o On the introduction of new
equipment or major changes to
the process
Materials
o Introduction of new and/or form
of materials
Environment
o Major changes to the working
environment and/or layout of the
workplace
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Element 3: Managing risk – understanding people & processes
3.1 Health and safety culture
It is how we approach health and safety in the organisation – the shared attitudes, values
and beliefs.
Factors that influence an organisations safety culture are contained within and safety
management system such as ISO 45001.
Factors that can cause the culture to Influences on health and safety can be
decline both internal and external
Lack of visible leadership and
commitment at senior level Internal
Changes in the management structure Management commitment
or roles Production demands
Changes in work patterns and lack of Control
effective communication prior to the Communication
change Competence
Health and safety not given same Consultation
priority as other objectives such as Stakeholders
production or
quality External
Lack of consultation and involvement of Societal expectations
the workforce Legislation
Absence of management systems for Enforcing authorities
health and safety
Insurers
Reduction in the workforce leading to
Trade Unions
work overload
Clients
Perception of growing blame culture
Economics
Lack of monitoring
Poor working environment
External influences such as the
economy
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Relationship between health and safety culture and health and safety performance
A good health and safety culture usually means a happy workforce and a happy workforce is
a productive one. Additionally, a stable and happy workforce is more likely to be receptive to
guidance and advice on how to keep themselves and their colleagues safe whilst at work.
As an example of the importance of this, if we consider below some of the comments from
the inquiry into major rail incidents in the UK, Southall and Ladbroke Grove,
The Southall and Ladbroke Grove train crashes that happened in September 1997 and
October 1999 respectively, led to three separate public inquiry reports: one for each crash
and a report on Automatic Train Protection. The inquiries took a fundamental look at the
generic issues surrounding safety in the British Railway Industry. A principle conclusion
focused on the improvement of safety management, specifically safety culture:
“Achievement of an improved safety culture on the railways is at the core of the whole
programme of change initiated by Lord Cullen’s Inquiries . . . if an organisation has the
right culture in place it will find the right people and the right technology to deliver
safe and effective performance.” (HSC, 2003).
As an example of the importance of having a good safety culture, see below a summary of
some the comments from the Ladbroke Grove enquiry regarding the effects of a good safety
culture on safety performance.
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Indicators of an organisation’s health Top-Down Communication
and safety culture Top-down communication from
There are many indicators of a good or bad management to frontline staff can be used
safety culture. to pass on health and safety policies and
statements, supply information relating to
Below are the good indicators, so obviously health and safety issues, and provide
the reverse of these are the bad indicators feedback.
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Examples of best practice may Promoting health and safety standards
include: by leadership and example
The establishment of clear rules and The way you lead your team on health
responsibilities for safety (including and safety can determine how safe your
clear contractual responsibilities and site is to work on (and the number of
ownership of rules). Communication is accidents, incidents and ill-health cases
required when agreeing which that happen) because:
organisation, department or individual is your attitudes and beliefs about health
responsible for each area of safety. and safety drive your behaviour;
Safety team meetings (rather than your behaviour on site sends a
briefings, which imply a single powerful message to your workers
directional flow of communication). about how seriously they should take
These should link directly to the safety health and safety; and
management leadership teams. the real causes of accidents on site can
Effective safety communication to the often be traced back to managers’
public, (where relevant). Larger-scale decisions.
incidents are usually well documented
but there is often a lack of open
information about the full spectrum of Top tips to become an effective health
safety issues. According to the and safety leader
Ladbroke Grove Inquiry, a regular
supply of information is better than one- Challenge the status quo
off responses. How could current health and safety
The presence of an effective safety practices be improved?
information system. Research indicates Are there new ways to improve health
the importance of a safety information and safety – e.g. by learning from
system that collects, analyses, and accidents, incidents and ill-health?
disseminates information regarding Challenge your workers, by asking them
accidents and near-misses. This will ‘What can we do to solve the problem?’
help to facilitate the creation of an
informed culture. Create a vision
Consult your workforce to identify and
3.2 Improving health and safety culture set clear health and safety goals.
Motivate them to create a ‘shared vision’
Gaining commitment of management through those goals.
As mentioned above, for any company to Involve them in planning and decision
perform well as regards health and safety, making.
it is essential that senior management
Make sure everyone knows what they
visibly demonstrate their commitment.
need to do.
Such commitment needs to be from the
very top, with the most senior person
signing the safety policy statement but
also, if at all possible, having a person at
the highest level of the company who is
seen as the “safety champion”, that is the
person who is the visible face to safety and
“fights” for safety at board level.
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Inspire workers to be healthy and safe The role of discipline
Make sure everyone has the skills, Although we do not like to think of it or use
abilities and resources they need to do it, there is a place for disciplinary actions in
their jobs safely. creating a safe workplace, and keeping it
Plan enough time for work to be done in safe.
a healthy and safe way.
Share your expertise to help workers So, who does the disciplining and how is it
overcome barriers. done?
Develop mutual trust.
Reward workers who successfully work Supervisors should be encouraged to be
safely. effective in how they communicate
safety methods and they should be fair
Be a good role model and be seen to be fair in how they
Be honest with yourself. Do you set a discipline workers who break safety
good example to your workers? rules.
Put health and safety first and behave in Supervisors should always stop poor
a healthy and safe way on site. work when they see it and always
Promote safe work behaviour and discipline (including verbal warnings) all
practices – encourage the attitude: ‘I do those involved in any unsafe activity.
it because I want to, not because I have Management should ensure that
to’. supervisors rigorously apply the agreed
Be fair – trust and respect workers when disciplinary procedures, for every
making health and safety decisions. disciplinary offence, or review the
procedure if this approach is not always
Show consideration appropriate.
Get to know workers and respect their Failure to do this can easily create the
opinions. impression in the workforce that the
Treat each worker as an individual. supervisors are not serious about safety
and that favouritism exists, where
Show personal concern for their safety
certain people are allowed 'to get away
and well-being.
with it' when others are always
Treat others as you would expect to be
punished.
treated yourself.
When discipline is required to enforce
Develop a team spirit where health and
compliance, it should be consistent and
safety comes first and everyone looks
fair, otherwise it can have negative
out for one another.
effects.
Management responsibilities for
Communicate regularly
disciplining different working groups,
Update workers on developments and
and the different penalties for different
performance in health and safety and
offences, should be clear.
encourage feedback.
Disciplinary actions should be agreed by
Be approachable and receptive to your
the workforce as appropriate for each
workers’ ideas.
offence.
Respond to concerns immediately and
discuss the actions you will take. (source HSE report on Improving
Compliance with safety Procedures
(see the UK HSE “The Leadership and reducing Industrial Violations HFRG)
Worker Involvement toolkit”)
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The role of competent workers An employer must appoint a ‘competent
As we know under ILO C155, there is a person’ to help them meet your health and
duty placed upon the employer to ensure safety duties.
that they provide Information, Instruction,
Training and Supervision, (IITS), as is A competent person is not just someone
necessary. who simply has the competence to carry
out a particular task safely. In general
The aim of this is to ensure that workers terms, the definition of a competent person
are fully informed and competent to is someone who has the necessary skills,
undertake their duties, (see Employers experience and knowledge to manage
responsibilities under ILO C155, in health and safety.
Element 1)
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Good communication within the organisation:
What is communication?
What we do to inform another of our ideas, feelings and knowledge and in turn receive their
feedback.
Communication is a legal requirement under ILO C155 and is often contained in National
laws, both statute and common laws. It is normally required for the employer to provide
information, instruction and training as is necessary.
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Touch - this is a very important sense for
skill type presentations. People learn best
by doing. Approximately, 65% of
information is absorbed from practical
exercises. Therefore, practical hands-on
practice sessions should be built into
training courses wherever applicable.
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Benefits & limitations of different methods of communication (verbal, written,
graphic)
Methods of communication
All forms or methods of communication have advantages, disadvantages and barriers to
communication. These we will now examine in more detail.
Verbal Communication: instructions, meetings, team briefings, tool box talks, induction and
refresher training etc.
Advantages Disadvantages Barriers
Direct No record Hearing defects
Two way No reference Noise
Quick Unstructured Distance
Instant feedback Inconsistent Language(Jargon)
Easy to do Too much Lack of knowledge
Flexible Limited audience Attitude
Duration/Speed
Written Communication:
Health and safety policy, risk assessments, newsletters, memos, reports, procedures, emails,
intranet, staff booklets etc.
Advantages Disadvantages Barriers
Permanent record May go unread Illiteracy
Attitude
Eye catching
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Techniques for overcoming barriers to Typical contents of a notice board
communication Names of Safety Representatives
As well as the obvious solutions there is Date of next safety committee meeting
also; Minutes of last safety committee
Using a variety of methods meeting
Teaching by example Fire Notice and First Aid Notice
Confirmation of understanding Poster campaigns
Developing communication skills of staff Monthly accident statistics
Using standardised technical terms Copy of Employers Liability Insurance
Minimising likelihood of distraction Certificate
Copy of Health and Safety Policy
Methods of providing health and safety Evacuation procedures
information to employees (verbal, Targets set for reduction of accidents
written and graphic!) Safety alerts
Induction training
Tool box talks
Training courses Posters
Team briefings
One-to-one briefings by the supervisor Advantages of posters
Newsletters Low cost
Information cards and HSE leaflets Flexibility
Inclusion of messages in pay slips Short and to the point
Posters Can reinforce verbal instructions
Safety Signs Constant message
Health and safety notice boards Graphic message
Videos
Disadvantages of posters
Need to be changed on regular basis
Use and effectiveness of noticeboards May become soiled
and health and safety media May become defaced
May become out of date
Health and Safety Notice Boards May appear to trivialise important
matters
Methods for improving its effectiveness May anger the employees by indicating
Put it in a prominent, public position e.g. they are fools.
staffroom
Make sure your board is bright and well
set out
Change it regularly
Keep it neat and tidy
Keep it up to date and current
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Safety Campaigns Possibly some members of the
A safety campaign is a planned group of workforce may not be made aware of the
activities which are intended to achieve a campaign for
particular aim, such as increased wearing Various reasons e.g. Shift workers and
of PPE. Organisations may want to mount people who work away from base.
various types of campaigns on health and
safety within the workplace.
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Co-operation and consultation with the workforce and contractors
Consulting is a two way process and involves listening to employees views and taking
account of what they say, their ides, views and opinions, before any decision is taken.
Decision (MITAC)
Consulting Informing
Informing is a one way process providing Employers should consult with their
employees with information risks to their employees on (MITAC)
health and safety. Introduction of Measures that might
significantly affect their health and
Absolute duty safety such as
ILO Convention C155 Occupational Safety the introduction of new work patterns, or
and Health contains an absolute duty for increase in production by 200%
the employer to consult his own workers. The form and content of any health and
safety Information so that it is
It is also requirement of any safety understandable by the workforce
management system – ISO 45001, ILO- The planning and organisation of any
OSH 2001, or HSG65 health and safety Training required, so
that it is as effective as possible.
Aim is to improve co-operation, and Arrangement for the
arrangements in the workplace. appointment/nomination of any
competent persons such as risk
Benefits of worker participation assessor, fire wardens and first aiders
(including worker feedback) The Consequences of the introduction
Any and all types of worker involvement will of any new processes and technology
pay dividends for an employer, be they such a high pressure hydro cutting
formal, planned meetings, or informal,
workplace contacts. Types of consultation
Such consultation can be direct or indirect.
Such benefits will take the form of: Direct: Typically for smaller employers
Fewer incidents, damage and with few workers who can all be
downtime gathered into one pace and a face to
Greater trust between managers and face discussion occurs w=between the
workers employer and the workers.
Greater buy-in on the introduction of Indirect: This method would be more
new ideas, processes or equipment suited to larger employers, perhaps on
Less resistance to change multiple sites, where it would be
Greater flexibility unworkable to get everyone one in one
Greater trust pace at the same time to have a direct
consultation.
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To gain the most form any form of indirect Distribution (how spread out are the
consultation, we need to have workers) and nature of workforce (are we
representatives from both the consulting with contractors as well as own
management team and workers meeting employees?)
face-to-face and exchanging ideas and
acting as a conduit for information flow, in Numbers of employees and variety of
both direction from and to workers and occupations – the higher the number of
managers. employees and the more complex and
specialised the workers occupations, the
Such as grouping we usually refer to as a more safety representatives will be
Health and Safety Committee with the necessary for full and effective
worker participants referred to as Safety consultation.
representatives.
Nature of work (how complex and what
Safety representative level are the workplace risks? The more
A safety representative is a normal worker, complex and higher the risk level in the
not a safety specialist. So most of their time workplace then the more cost will be
is spent in a non-safety role. However they required to reduce the risk so far as is a
are required to act as a link between reasonably practicable.)
workers and management and provide
another level of monitoring within the Location(s) – the more locations we work
workplace. in, then the more safety representatives will
be required to consult with all of our
They should be familiar with the operations workers.
of the area for which they are selected
Shift patterns – less safety
How many safety representatives? representatives will be necessary when
employees only work during the day,
This is decided by the employer who compared to an organisation operating a
considers a number of factors – shift system.
(DANNIELS)
Location(s)
Shift patterns
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Functions of a Safety representative This might include;
(RIICI) Private room to talk to workers, study
information and prepare reports
Represent employees on health and Filing cabinet to keep confidential
safety matters with employer and information
enforcing authority inspectors Telephone and email access to contact
specialists such as enforcing authority
Informed: receive (health and safety inspectors and manufacturers
related) information which employer is to IT facilities to use sources of information
provide, on issues such as; on the internet
accident statistics Photocopier to take copies of any
prosecutions, (MIST items – see relevant documentation provided by the
below), etc. employer.
receive information from enforcing Relevant reference material such as
authority statistics, reports etc.
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The functions of a safety committee Arrangements for consultation with
are remembered as (MIST) workers may be improved by:-
Monitor the effectiveness safety policy, The establishment of safety committees
training and communication Consultation with elected
Investigate recurrent problems representatives
highlighted by audits and make Planned direct consultation at
recommendations departmental meetings, team meetings,
Safety arrangements (assist in the safety circles, discussion groups etc.
development) Consultation as part of risk assessment
Conduct Trend analysis of all data or accident investigation
provided by the active and reactive Day to day informal consultation by
monitoring. supervisors with their team at the
workplace
Factors that may determine the Questionnaires and suggestion
effectiveness of a Safety Committee schemes
Clear Terms of Reference Consultation training to managers and
Balanced representation workers
Actual influence in decision making Formal meetings must be properly
Respect of management and workforce organised i.e. correct balance of
Commitment from committee members members, an agenda, not side-tracked,
Good leadership and Chairmanship minutes taken and a report back
Good communication channels
Access to relevant information and
specialist advice
Formalised procedures with agendas
Relevant and non-trivial agenda items
Agenda not led by Industrial Relations
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When training is needed?
Definition of training
Training is the systematic development of attitude, knowledge and skill patterns necessary
to adequately perform a given task or job.
It is a requirement of ILO Convention C155 Occupational Health and Safety because it has
a great impact upon the reliability of worker behaviour.
Other factors, such as attitude and physical ability, can also affect someone’s competence
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3.3 How human factors influence Organisational factors would include;
behaviour positively or negatively Culture The safety
culture of the business, (as
Link between individual, job and discussed above)
organisational factors Leadership The
effectiveness and, importantly, the
Human Factors visibility, of management
What is human factors? Human factors Resources Provision of
refer to environmental, organisational and adequate resources, financially,
job factors, and human and individual time, equipment and people
characteristics which influence behaviour Work patterns Realising the
at work in a way which can affect health effects of shifts and lone working
and safety’. upon human performance and
behaviour
The HSE produce a Guidance Note HS (G) Communications ensuring
48 ‘Reducing Error and Influencing effective communication using all
Behaviour’ which is designed to provide the techniques available including,
user friendly advice in this complicated audible, written and pictorial
area. This is a very important area because
people are key in getting safety right or The safety culture is the shared attitudes,
getting safety wrong. values and beliefs within the organisation.
It is how we do health and safety within the
business. It is contained within the safety
management system.
Human factors
There are three principal human factors
organisation, job and individual (personal)
factors. These are important in health and
safety because a person’s behaviour is
decided by the complex interaction of these
influences.
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Job Factors (PEME) Personal/Individual Factors (SPAME)
Problems arising as a result of the absence
of or poor risk assessment, leading to Personal/Individual factors concern
issues concerning: competence and where the person is not
People: competent that might place in greater risk
o The number and competence of the of harm whilst at work and include;
workforce The level of relevant Skills required to
o The level of supervision undertake the task
o Suitability, accessibility and Any Stress the individual may be
relevance of any safe systems of suffering, work or home related
work, SSW, and procedures used The Sex/gender of the worker, for
example a pregnant lady working with
Equipment: radiation
o Suitability and reliability of the Personality of the person
equipment being used Issues relating to Physical capabilities
o Frequency and adequacy of (such as lack of stature, strength and/or
maintenance of work equipment fitness)
o Suitability and effectiveness of Poor risk Perception due to
controls and displays used to give drugs/alcohol
“feedback” to the workers using Poor Perception of risk due to lack of
equipment and provide data requiring information, instruction and training
action by the worker The Ability of the person
A generally poor Attitude to work,
Materials: authority and/or risk
o Any inherent hazards with any Age-related behavioural factors
materials used, created or associated with immaturity
encountered
Does the individual have the correct
Aptitude to complete the task?
Environment:
Low Motivation leading to poor attitude
o Ergonomic factors including:
Mental difficulties such as poor
Workload/shifts
reasoning skills
Recovery time/breaks
Monotony/job rotation Medical conditions affecting physical or
Work stations and seating mental capacity - poor hearing or
Work station displays and controls eyesight
The levels of training and Experience of
o Physical environmental issues, the individual
including: The level of Educational attainment
Space
Light
Noise Individual Factors are as important as any
Temperature of the human factors, so it needs to be
Housekeeping understood and harnessed if we are to
improve health and safety. In this section
we look more closely at this particular
human factor. Risk perception concerns a
work situation where one person might
view a risk as acceptable but another
unacceptable.
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Attitude filter
Data
Unsafe act
(human error)
Motivation
Individual factors model
Attitudes Motivation
Attitudes are learned, sub-conscious, pre-
dispositions to react in a particular way in a Definition
given situation. This important because if The drivers both positive and negative
the attitude of a worker is not what we which lie behind our behaviour, or
want, then we can motivate them to learn
another, desired attitude. What we do to get employees/contractors
to do what we want them to do
Perception
Perception is our conscious interpretation How to motivate employees
or understanding of data from the world
around us (our conclusion of the facts or Employers can motivate their workforce
beliefs – our understanding). by:-
The recognition of good health & safety
So we could have two people from very performance (e.g. by giving praise
different backgrounds interpreting the and/or offering financial incentives)
same data during induction training in Involving employees in the decision
completely different ways. making process by carrying out risk
assessments and drawing up safe
An employee’s perception of danger systems of work, conducting inspections
may be improved by:- Improving the company’s health and
Increasing awareness of hazards safety culture
(information (safety signs), instruction Demonstrating a high level of
and training) management commitment
Involving people in the risk assessment Ensuring a good working environment
process or inspections and welfare facilities
Increasing knowledge, e.g. training Providing training and ensuring good
Identifying the reasons for employees' communication
misperceptions – possibly fatigue or Setting realistic goals (targets) and
distraction providing feedback
Addressing environmental factors such
as ventilation, temperature, humidity,
lighting, and excessive noise
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Clear rules of behaviour understood by Motivation – gaining commitment to
all and disciplinary action taken where change
necessary DRIFT –
Leadership by example from all levels of Discipline Clear, enforced site rules &
management (senior management, line disciplinary procedures
management and supervisors). Reward Responsibility/Recognition
Peer Pressure – setting high standards
and using the group to exert their Informing Instruction /Involvement/
influence upon new persons.
Increased responsibility for workers Incentive schemes
regarding health and safety
Consultation about health and safety Facilitating Safety leadership, positive
matters peer pressure
Allowing individuals to fulfil their Training
potential throughEmployee Assistance
programmesMeasures managers
might take to increase worker
involvement in improving
occupational safety and health
(motivation)
Setting good example and showing
commitment to Occupational Safety and
Health (OSH)
Involving employees in risk
assessments, accident investigations,
and the development of safe systems
and procedures
Encouraging hazard-spotting and the
reporting of defects
Setting up suggestion schemes
Providing training and ensuring good
communication
Supporting active involvement in safety
committee meetings
Being accompanied by employees or
their representatives on safety tours and
inspections
Ensuring a good working
environment/welfare
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Human Error Wilfulness
Wilfully disregarding the safe system of
Definition work is normally the result of an underlying
A human error is any deviation from the motivator such as money or laziness which
safe system of work for whatever reason, is of personal benefit. Here the person is
OR it is the psychological reason for an competent. So a machine operator, who is
unsafe act. aware of the safe system of work, now
removes a machine guard in order to
It is important to identify which type of speed up production and so earn more
human error is present when there is an money.
unsafe act since each type of human error
requires different remedial action when Or a maintenance supervisor who is too
identified during inspection or accident lazy to carry a roof ladder which is already
investigation. on the rooftop where he is repairing a
section of roof despite being reminded to
The 5 types of human error (reasons) do so by a warning sign as he climbed the
1. Mistaken actions ladder onto the roof.
2. Wilfulness
3. Mistaken priorities Mistaken priorities
4. Mis-perception An organisation’s objectives, particularly
5. Lapses of attention the relative priority of conflicting demands
(quality, productivity and health and safety)
Mistaken Actions are not clearly conveyed to, or understood
by individuals. This is particularly true of
This involves a person doing the wrong small team working situations. Often there
thing believing it to be right. An example is a fine line between mistaken priorities
would be an unauthorised person and wilfulness. The real distinction is one
operating a forklift truck. They operate it of whether the human error is motivated by
meaning to move the load, but because individual (wilfulness) or group gain
they do not fully understand the operation (mistaken priorities).
of the vehicle, possibly the fact that a FLT
is rear wheel steer, they now commit an Lapses of attention
unsafe act and there is an accident. The individual’s intentions and objective
are correct, but they fail to pay sufficient
A similar phenomena can occur when a attention to the task in hand and so commit
fitter works on a piece of equipment he is a human error. This is normally associated
not familiar with. So whilst the individual with the operator being either;
knows what has to be done, he Distracted (especially with skilled based
inadvertently commits a mistaken action tasks)
e.g. using a normal grease where special Fatigued (due to insufficient rest breaks,
high temperature grease is required and so or poor shift rotation)
the equipment breaks down. So in cases of Bored (the task is not retaining the
mistaken actions the underlying cause of operators attention)
the accident is a lack of competence.
Mis-perception
Whereas with lapses of attention the data
never arrives at the brain, in mis-perception
the data arrives at the brain but is then mis-
understood.
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This might be due to an individual‘s limited Why may hazards be underestimated?
capability to cope with too much Over familiarity/complacency
information, which creates stress and so Lack of instruction, information and
‘tunnel vision’. It can also occur where the training
individual has a pre-conceived diagnosis to Lack of experience
a problem, which then blocks out sources Sensory impairment
of inconsistent information. Likewise Hazards invisible
excessive noise, poor lighting can also be Routine, repetitive tasks
implicated. Inadequate design
In both lapses of attention and mis- Reducing Human Error
perception drugs and alcohol can be By making sure;
another significant factor.
There are skilled, competent, and
trained employees
That the employees are well motivated
Error vs Violation
Monotonous (Boring) work is avoided by
Error (Unintended) job rotation
Mis-perception There are breaks to counter fatigue
Lapses of Attention There are clear roles and lines of
responsibility
Violations (Intentional) There are good lines of communication
Mistaken Actions All instructions are clear and in plain
Wilfulness language
Mistaken Priorities There is a good working environment –
lighting, temperature, housekeeping
Reasons a person may fail to comply Competent supervision is provided
with safety rules even if competent There is a drugs and alcohol policy
Lack of motivation which is enforced
Unrealistic working procedures which
are ignored
A summary of how to improve human
Lack of management commitment
behaviour
Over-familiarisation with the tasks to be
Securing commitment of management
performed
at all levels
Repetitive work leading to boredom and
Promoting health and safety standards
lack of concentration
by leadership and example
Peer group pressure
Competent personnel with relevant
Inadequate or ineffective supervision
knowledge, skills and work experience
Fatigue (tiredness) and stress
Effective communication within the
Lack of information, training and organisation: (verbal, written and visual)
consultation
Co-operation and consultation with the
Job insecurity workforce (employee participation,
safety committees and employee
feedback)
Training
Clear and enforced site rule
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3.4 Assessing risk The risk profile of an organisation informs
all aspects of the approach to leading and
Meaning of hazard, risk, risk profiling managing its health and safety risks.
and risk assessment
Every organisation will have its own risk
Definitions profile. This is the starting point for
determining the greatest health and safety
What is a Hazard? issues for the organisation. In some
A hazard can be defined as something with businesses the risks will be tangible and
the potential to cause harm and covers immediate safety hazards, whereas in
health, injury, loss of production and other organisations the risks may be
damage to plant and property. health-related and it may be a long time
before the illness becomes apparent.
Typical examples could be something such
as electricity, moving machinery and
trailing cables Risk profiling: What is involved? Who
should be involved? The risk profiling
What is Risk? process
Risk is the likelihood that a hazard will
cause particular harm in the actual Risk profiling
circumstances of use and the severity of The concept of risk profiling is not a new
the harm. one and has been used in many business
situations including business risk
Examples include contact with electricity management, e.g. financial risk to
resulting in electrical burns and tripping medicine and new treatments. Risk
over cables. profiling has even been used to try and
profile airline passengers in an attempt to
What is risk profiling? use risk based approaches to improve
Risk profiling is a systematic and structured airport security.
approach to risk management which, if
done correctly, should provide According to the International Standards
organisations with a detailed description of Organisation (ISO) Guide 73:2009 Risk
all the risk elements of its activities, the Management. Vocabulary: “A risk profile is
effectiveness of the controls in place to a description of a set of risks… The set of
mitigate the risks, and the inbuilt structure risks can contain those that relate to the
to ensure and monitor its higher risk whole organisation, part of the
priorities. organisation, or as otherwise defined.”
Organisations’ “appetite” for risk will differ Therefore, a risk profile can include the
considerably and this may be partly a result risks that the entire organisation must
of the size and complexity of the manage, (exchange rate, contract, health
organisation, driven by the operations and and safety, environmental release etc.), or
processes it conducts and, very only those that a particular function or part
importantly, the business and safety of the organisation must address, (e.g. a
culture of the organisation. Some specific contract or client requirement).
organisations may be willing to accept or
retain risk, others may seek to implement
risk management strategies to reduce or
control, transfer or avoid risk.
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Since the publication of the revised Paperwork and bureaucracy will be kept
guidance document HGS65 Managing for to the minimum necessary
Health and Safety by the Health and Safety Performance will be reviewed and
Executive (HSE) in 2013 the concept of risk lessons learned.
profiling in health and safety management
was established. The revised guidance As a result of risk profiling a company
explains the Plan, Do, Check, Act model may decide to:
(Deming Cycle) for a health and safety
management system (H&SMS). According Accept the risk Take the
to the guidance, this approach achieves a “gamble” that they have everything
balance between a systems and under control
management approach, treating health
and safety as an integral part of good Reduce the risk Take all
management, rather than a stand-alone reasonably practicable steps to reduce
safety management system. This is the risk to their business
important because it acknowledges that
health and safety risks are part of the Avoid the risk Cease the
overall risk profile of an organisation, and activity/process
there is general agreement that all such
risks are entwined and connected. Transfer the risk Contract out
the activity or insure against the possible
outcomes if they keep the activity as part
A risk profile examines: of their business
the nature and level of the threats faced
by an organisation
the likelihood of adverse effects What types of risks need to be
occurring considered?
the level of disruption and costs In some organisations the health and
associated with each type of risk safety risks will be tangible and immediate
the effectiveness of controls in place to safety issues, e.g. machine guarding,
manage those risks whereas in others the risks may be health-
related and it could be a long time before
The outcome of risk profiling will be that the the illness becomes apparent. Degrading
right risks have been identified and plant integrity could also lead to later
prioritised for action, and minor risks will emerging risks in some businesses.
not have been given too much priority. It
also informs decisions about what risk
controls measures are needed.
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Health and safety risks also range from Also consider your supply chain - if that is
things that happen: not properly managed, the actions of
others in those networks can impact on
Very infrequently but with catastrophic your health and safety risks.
effects
(high-hazard, low-frequency events,
such as an oil refinery explosion) Purpose of risk assessment and the
‘suitable and sufficient’ standard it
More frequently but with lesser needs to reach (see HSG65: ‘Managing
consequences for Health and Safety’)
(low-hazard, high-frequency events),
such as slips, trips and falls Risk Assessment
Risk assessment is a component of risk
Obviously, the high-hazard, low-frequency profiling and concerns identifying hazards
example could destroy the business and and reasonably practicable preventative
would be high-priority in a risk profile. and protective, control measures by
evaluating the risks arising from the
hazards, taking into account the adequacy
Who should do the assessment? of any existing controls and deciding
A risk assessment should be completed by whether or not the risk is acceptable.
someone with a knowledge of the activity,
process or material that is being assessed. ILO C 155 requires every employer is to
Workers and their safety representatives ensure, so far as is reasonably practicable,
are a valuable source of information. the health, safety and welfare at work of
their workers. This implies the need for risk
If an adviser or consultant assists with the assessment in order to achieve this
risk assessment, managers and workers balance. So the employer shall carry out
should still be involved. “suitable and sufficient” risk assessments
and must consider;
Who could be affected?
Consider all your activities, taking account Their employees and others who may
of possible harm to: be affected by their activities.
employees If a “significant” risk is identified risk
contractors assessments must be in writing
members of the public Communicated to all relevant person
those using products and services
anyone else affected by the activity, This requires the employer to:
such as neighbours Carry out a systematic assessment of all
work activities and personnel
Additionally, pay particular attention to Record the findings, (best practice to
think of how a risk could affect different record in writing the significant findings
groups, such as: of the risk assessment)
young or inexperienced workers Allocate sufficient resources to reduce
pregnant workers the risk, (all control measures must be
workers with a disability reasonably practicable)
migrant workers or
ageing workers
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Objectives of risk assessment Manufacturers information such as
Determine the control measures manuals and safety data sheets
required to minimise both the likelihood Trade Associations
and severity of harm posed by a hazard. Reference to legislation and its
Minimise the economic effects of any accompanying guidance
risk ILO Conventions, recommendations
Comply with national legal requirements and codes of practice
ISO, BSI, ANSI standards
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Principles to consider when controlling Principles of prevention and control
risk (section 3.10.1 ILO- OSH 2001 – strategies as required by ISO 45001
‘Guidelines on occupational safety and (para 8.1.2)
health management systems’)
Eliminating hazards and reducing
Prevention and control measures OH&S risks
Hazards and risks to workers’ safety and The hierarchy of controls is intended to
health should be identified and assessed provide a systematic approach to enhance
on an ongoing basis. occupational health and safety, eliminate
hazards, and reduce or control OH&S
Preventive and protective measures risks.
should be implemented in the following
order of priority: Each control is considered less effective
than the one before it. It is usual to combine
(a) eliminate the hazard/risk; several controls in order to succeed in
reducing the OH&S risks to a level that is
(b) control the hazard/risk at source, as low as reasonably practicable.
through the use of engineering controls or
organizational measures; The following examples are given to
illustrate measures that can be
(c) minimise the hazard/risk by the design implemented at each level.
of safe work systems, which include
administrative control measures; and a) Elimination: removing the hazard;
stopping using hazardous chemicals;
(d) where residual hazards/risks cannot be applying ergonomics approaches when
controlled by collective measures, the planning new workplaces; eliminating
employer should provide for appropriate monotonous work or work that causes
(i) personal protective equipment, negative stress; removing fork-lift trucks
including clothing, at no cost, from an area.
and
(ii) should implement measures to b) Substitution: replacing the
ensure its use and maintenance. hazardous with less hazardous;
changing to answering customer
Provision of suitable and effective PPE complaints with online guidance;
should be for the range and extent of all combating OH&S risks at source; adapting
relevant hazards remaining to technical progress
(e.g. replacing solvent-based paint by
NOTE In many countries, legal water-based paint; changing slippery floor
requirements and other requirements material; lowering voltage requirements for
include the requirement that personal equipment).
protective equipment (PPE) is provided at
no cost to workers. c) Engineering controls, reorganization
of work, or both: isolating people from
hazard; implementing collective protective
measures (e.g. isolation, machine
guarding, ventilation systems); addressing
mechanical handling; reducing noise;
protecting against falls from height by using
guard rails;
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reorganising work to avoid people working We can summarise this:
alone, unhealthy work hours and workload, Avoid risks at source – Inherent safety
or to prevent victimisation. Build safety in at design stage
Elimination/remove a hazard, combat risks
d) Administrative controls including: at source
(i) training: conducting periodic safety
equipment inspections; Evaluate risks which cannot be avoided
(ii) conducting training to prevent
bullying and harassment; Design to latest technology and adapt
(iii) managing health and safety to suit humans, (ergonomics)
coordination with subcontractors’
activities; Substitution
(iv) conducting induction training; Replace dangerous with non-dangerous or
administrating forklift driving licences; less dangerous
(v) providing instructions on how to Lower hazard alternative
report incidents, nonconformities and
victimization without fear of Engineering controls
retribution; Segregation/spacing of process plant
(vi) changing the work patterns (e.g. /guarding
shifts) of workers;
(vii) managing a health or medical Use “hard” controls. Have prevention
surveillance programme for workers policy which promotes collective
who have been identified as at risk technological controls over human controls
(e.g. related to hearing, hand-arm
vibration, respiratory disorders, skin Administrative controls
disorders or exposure); Procedural/behavioural
(viii) giving appropriate instructions to Use “soft” controls (Procedure), e.g.
workers (e.g. entry control Permit to Work, PTW, Safety Systems of
processes). Work, SSW
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For example, when providing suitable work Typical occasions for review
equipment, for the employer to ensure that Routinely, in accordance with your
it is safe to use and guarding is suitable, company requirements
with the risks reduced SFARP/ALARP, the As a result of active, monitoring, e.g.
employer would have to consider the after an inspection identifies a problem
implications of and local laws, (for example After reactive monitoring, e.g. after an
in the UK it could include the Provision and accident investigation indicates a failure
Use of Work Equipment Regulations Any relevant changes in law and/or
1998), and/or ISO12100 – 2010 industry guidance
After changes in the number or makeup
Once all controls are in place, whatever of the people employed
risk remains is deemed by the employer to Any significant changes in plant or
be acceptable/tolerable. Such acceptance equipment used in the process
is the responsibility and, in most cases, the As a results of changes in materials
employers legal responsibility. used, including type and/or form of
materials
When deciding controls, the employer mist
Any major changes in the workplace
consider the importance of aby additional
environment, e.g. layout, extensions,
controls or actions, with such importance
premises
deciding the priority with which the control
must be treated.
Types of risk assessment
Whereas timescale is the anticipated time
within which an action will be
1. Generic (model) risk assessment,
taken/implemented.
where we do a similar task many times
in the same place with similar people, for
However, it is possible to have something
example in factory production line
which is of very high priority, which cannot
situation, where the equipment,
be implemented in a very fast timescale, for
materials and environment never
example purchasing of new equipment.
change and as long as the people are fit
and compete, (PEME), there is no
Alternatively, there could be an action
requirement to have personalised risk
which has a low priority but is a simple
assessments.
action, for example cleaning the windows
to improve the available light, which can be
2. Specific risk assessment, for example
implemented in a very quick timescale.
as point of work risk assessment, where
either the generic risk assessment is
Step 4: Recording significant findings amended to reflect any changes, (e.g. in
Must record any significant findings arising PEME), and/or where the task is a one-
from the risk assessment and decide on off or unique event.
acceptability/tolerability of remaining risk.
Step 5: Reviewing
Set a routine, scheduled review date but
continue to monitor between now and then.
Should this monitoring indicate any reason
to believe that the risk assessment is no
longer valid then review earlier than
scheduled.
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Methods of measuring ‘risk’ Special case applications of risk
assessments for vulnerable people
Qualitative
Subjective risk assessment Vulnerable people
There are various categories of people,
Semi-quantitative who may be more at risk in a working
Combination of subjective and situation, a vulnerable person. Amongst
quantitative other things, such vulnerability can be to do
with:
Quantitative Age
Quantifies the risk/risk rating or/and Medical/health conditions
ranking by use of modelling, Lone working
databases etc.. Experience
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A risk assessment shall be carried out, or The control measures for young
reviewed on all young people’s health and workers
safety before they begin work which: Programme of induction training
Careful and close supervision and
Controls measures for permitted work to mentoring by a named supervisor
be communicated to young person Carrying out risk assessments on young
Risk assessment also needs to clearly persons before they start work
identify prohibited work activities Clear lines of communication
It should include a named supervisor Restricting the type of work carried out
and back-up supervisor, responsible for and number of hours worked and
the young person who will also act as a restricting type of equipment to be
mentor and ensure their safety worked on
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Hazards (ILO C155 Care for all Workers) Disabled workers
Many organisations will have workers with
Biological pathogens e.g. a disability. The popular perception is that
hepatitis B and C disabled persons are those in wheelchairs
but disablement may also be deafness,
Chemical exposure to toxic or blindness etc.. These factors need to be
carcinogenic substances considered especially in an emergency.
e.g. mercury, lead, carbon
dioxide Obviously disabled workers will be at risk
from the general hazards of the workplace
Physical vibration, excessive but other factors that need to be
noise, ionising radiation, considered include:
temperature extremes, There may be reduced mobility for
compressed air generally moving about in the workplace
environments, (e.g. and particularly for evacuation in an
tunnels), excessive emergency.
manual handling, long If in wheelchairs there is reduced ability
periods of standing, use to lift, carry or move objects as well as
and wearing of PPE, not being able to reach controls
violence, working at Problems with access to welfare
height. facilities such as toilets etc.
Those with sensory disabilities such as
Psychological stressful situations hearing and eyesight problems may not
be able to hear or see alarms.
There may well be reduced
Typical activities that can present communication ability, e.g. speech
particular risks to pregnant women difficulty or reduced hearing ability.
Manual handling of loads such as
packing goods Management should consult with disabled
Work involving long periods of sitting or workers about how to reduce these risks to
standing such as shop workers them.
Exposure to biological agents or
chemical substances which might affect Shift Work
the unborn child such as lead glazing
Work involving ionising radiation such The factors when assessing the risks to
as radiography workers on the night shift
Exposure to low frequency vibration The factors to be considered when
such as driving assessing the risks to workers on the night
Stressful work such as tasks involving shift include:
heat and noise Hours worked and recovery period
Contact with the public where there between shifts
might be a risk of violence or abuse Disruption of normal routines and
Ergonomic issues such as assembly general wellbeing
work Fatigue and human error
Work at height from a ladder Level of supervision required/contact for
lone working
Access to specialist advice
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Increase risk of violence travelling To achieve this the employer must;
to/from Work
Emergency arrangements/first aid Try to avoid lone working SFARP
facilities
Access to welfare amenities Assess risks to lone workers
Work environment e.g.: lighting levels/
temperature etc. Take steps to control risk where
necessary
Lone Workers
Employee’s responsibilities
Employers are responsible for all Take reasonable care for their own
workers’ safety safety and that of other persons who
Lone workers are those people who work may be affected by their acts or
by themselves without close or direct omissions at work
supervision. They can be found in a wide Comply with instructions given for
range of situations but can be considered their own safety and health and those of
under 2 areas which are: others and with safety and health
procedures
1) On Site Use safety devices and protective
a) One Person on site: Small workshops, equipment correctly and do not render
Petrol Stations, Kiosks, Shops them inoperative
b) Home workers Report forthwith to their immediate
c) People on site separate from others: supervisor any situation which they have
Factories, Warehouses, Training reason to believe could present a
Establishments, Leisure centres etc. hazard and which they cannot
d) People working outside normal hours: themselves correct
Cleaners, Security, Maintenance, urgent Report any incident, accident or injury
production to health which arises in the course of or
in connection with work
2) Off Site – Employees involved in
occupations such as: Identifying the Hazards
a) Construction, Plant installation Talk to the worker involved as they are a
b) Maintenance, Cleaning good source of information and ideas. Find
c) Vehicle Recovery out exactly what is involved to carry out the
d) Agricultural and Forestry Workers task, e.g.:
e) People collecting money from homes Does the workplace present a special
f) Postal staff, District nurses, House hazard?
sellers Is the access to, or exit from the
g) Taxi drivers etc. workplace safe?
Is the lighting and ventilation sufficient?
Will other adjacent processes and
The employer is responsible for the activities present a risk?
health, safety and welfare at work of Is any equipment to be used safe &
their employees and those affected by regularly maintained?
the work.
What risks would the worker be exposed
to?
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Control Measures has an accident, or some other emergency,
Control measures may include:- arises, like a fire?
Information, Instruction, Training, Lone workers should be capable of
Supervision responding correctly to emergencies.
Personal protective equipment Emergency procedures should be
Communication devices established and lone workers trained.
Safe working procedures Information about emergency
Monitoring procedures and danger areas in the
workplace should be given to them.
Worker competence They should have access to adequate
Is the person physically and first-aid facilities.
psychologically suitable for lone working Mobile workers should carry a first-aid
and consider both routine work and kit and some may require specialist first
foreseeable emergencies which may aid training
impose additional physical and mental
burdens on the worker. Control measures for lone workers
Properly trained and experienced
Training can help lone workers to: Provision of appropriate equipment or
Be sufficiently experienced and fully materials
understand the risks and controls, Provision of PPE/First Aid kits/training/
Know the set limits of what can and action to be taken if worker becomes ill
cannot be done whilst working alone, Employer set limits on what can/cannot
Avoid panic in unusual situations, be done
Be able to deal with situations which are Periodic visiting by supervision to
new, unusual or unexpected and to observe procedures being followed
know Regular contact between worker and
When to stop work and seek advice from base
a supervisor. Automatic warning devices/to raise the
Know how to handle aggression. alarm
Check worker has returned to
Monitoring procedures will be needed base/home
to ensure they remain safe. Ensuring adequate arrangements for
These may include:- travel and welfare facilities
Periodic visits & supervision of lone 3.5 Management of change (MOC)
workers In high-hazard industries, it has been
Regular contact between the lone recognised for many years that even
worker & supervisor. seemingly small changes (e.g. to
Automatic warning devices which equipment) can have large potential
operate is specific signals are not consequences if they are not thought
received periodically from the lone through properly beforehand.
worker.
Other devices designed to raise the However, more and more types of
alarm in the event of an emergency & business are now looking to control any
which operate manually or changes to their activities which may have
automatically. major detrimental effects on health and
Checks that a lone worker has returned safety of their workers and others,
to their base or home on completion of environmental impact and affect
their task. performance.
What happens if a lone worker becomes ill,
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MOC is a management control approach to make sure that the effects of and proposed
changes are properly considered and authorised prior to any change actually taking place.
Once authorised and carried out, the changes must be communicated to the affected workers
and they must, where required, be trained to operate in a different way.
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The MOC process
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Welfare provision
Consideration of implications of welfare
provision and the need for additional and/or
amended facilities as a result of any
changes as a result of using the MOC
system
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3.6 Safe systems of work for general work activities
There is a requirement under ILO C155 for all employers, including the self-employed, to
provide and maintain a safe system of work.
Quality:
As the workers are the ones actually undertaking the tasks, we should accept and utilise the
knowledge and expertise that is within our workforce to improve not only our SSW, but also
all activities undertaken.
Acceptance:
All humans like to feel involved, which makes us feel control and valued. When we feel
involved in decisions, we ae more likely to accept the eventual outcome of such decisions.
Additionally, written procedures are more authoritative and more likely to be followed that a
simple verbal briefing. Finally, if the SSW is written it creates proof that there is a permanent
record for legal purposes, proof in both criminal and compensation cases.
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Procedural controls: - concern the way analysing proposed new or modified
in which work should be carried out in plant, material, process or structure;
order to minimise the risks associated conducting hazard (or risk) surveys;
with the hazards. They will specify the reviewing product information, e.g.
exact tasks involved, their sequence safety data sheets, operating manuals;
and the controls required and checks researching publicly available data on
which have to be taken. Often hazards, e.g. newspaper articles,
procedures will relate to the correct industry or safety regulator alerts; and
operation of technical controls e.g. looking at near-miss reports.
PTW, Standard Operating Procedures
(SOP’s) and Safe Working Procedures
(SWP’s). Introducing controls and formulating
procedures
Behavioural controls: - would include Once we have identified the hazards, we
provision of information, instruction, need to consider the best suited controls
training and supervision, consultation, for such hazards, amongst other
safety signs, peer pressure and approaches, such controls may use the
disciplinary procedures. approach mentioned above;
Technical
Procedural
Steps in developing a safe system of Behavioural
work:
Once we have identified the hazards and
Analysing tasks, identifying hazards suitable controls that, so far as is
and assessing risks reasonably practicably, remove or reduce
We can identify all tasks and hazards such hazards we need to create
within a business by using various procedures and/or safe systems of work,
techniques including: SSW which, in the case of complex and/or
conducting pre-start discussions on the high risk activities, will usually be written.
work to be carried out;
encouraging workers to recognise and
highlight hazards while performing work; Instruction and training in how to use
carrying out safety inspections and the system
audits of the workplace and work A fundamental aspect of good safety
procedures; management, is provision of information,
conducting job safety analyses (or instruction, training and supervision as is
similar task evaluation processes); required by each person. This needs to be
monitoring, measuring and testing the addressed individually, especially to more
working environment such as noise at risk persons, for example new workers
monitoring, electrical testing and or other persons with vulnerabilities.
atmospheric testing;
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Monitoring the system The distinction between technical,
As with all procedures, risk assessments procedural and behavioural controls
and SSW, we must ensure that not only do Development of a safe system of work
we have everything mentioned within the Analysing tasks, identifying hazards
documents and everyone knows what and and assessing risks
how to do things, we must monitor to Introducing controls and formulating
ensure that things are working and people procedures
are actually following the prescribed Instruction and training in the operation
methods of work. of the system
Monitoring the system, both actively and
Such monitoring can take many types, for reactively
example;
workplace inspections by supervisors
review of incident and damage reports
discussions at safety committee
meetings and other informal methods of
consultation which may be used
observations by supervisors/managers
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3.7 Permit-to-work systems
Introduction
Permit-to-work systems and procedures are the most formal method of ensuring safe working
practices and safe systems of work. The objective is for an experienced and trained
authorised person, who will sign the permit-to-work certificate to pre-assess (with all
necessary technical assistance) the hazardous circumstances involved and then describe in
writing:
a) The work to be carried out and the hazards involved
b) All the precautions required together with emergency procedures
c) Who may carry out the work
d) The limits of the permit-to-work area or equipment.
A well designed permit-to-work system will also make provision for signed confirmation that
the work area or equipment involved has been restored to a safe condition, for possible time
extension of the permit, and for its formal cancellation and the keeping of a record.
Why permit-to-work systems are used How permit-to-work systems work and
Role and function of PTW (CAR) are used
1. Control high risk activities by ensuring PTW operation (by means of signatures)
set procedures are followed 1. Issue by authorised person after
2. Give signed authority for the activity to completion of the risk assessment
be carried out 2. Receipt by competent person after a
3. Formally record control measures double check
3. Clearance (declaration that area is now
safe) by competent person
4. Cancellation by authorised person,
after a double check, so that isolations
can be removed
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Sample Permit to Work
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When to use a permit-to-work system
We will use a permit-to-work, PTW, when
the risk assessment identifies high degree
of foreseeable risk.
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3.8 Emergency procedures
Additionally, such planning for emergencies may be a legal requirement in some countries
and also, in certain industries, a licencing requirement.
In order to benefit the most from planning for emergencies, we need to ensure that;
Everyone is well trained and competent in the task we give them, e.g. fire
marshal/warden or first aider;
We ensure that everyone has the opportunity to take part in regular and realistic
practices;
We have in place clearly agreed, recorded and rehearsed plans, actions and
responsibilities
By ensuring the above, people are more likely to respond reliably in any emergency
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Why people need training and You must make sure there are enough
emergency procedures need to be emergency exits for everyone to
tested escape quickly, and keep emergency
Reasons to practice emergency drills doors and escape routes unobstructed
The need to test that the planned and clearly marked.
arrangements will work e.g. the Nominate competent people to take
evacuation can be carried out within the control (a competent person is
time limit set and the alarms and other someone with the necessary skills,
equipment are in working order knowledge and experience to manage
To practice the roles of that have been health and safety).
given to specific persons such as fire Decide which other key people you
wardens/marshals need, such as a nominated incident
To ensure everyone knows what to do controller, someone who is able to
and where to go if an emergency occurs provide technical and other site-specific
Make sure that everyone is familiar with information if necessary, or first-aiders.
the arrangements so they do not panic Plan essential actions such as
in a real situation emergency plant shutdown, isolation or
To liaise with the emergency services making processes safe. Clearly identify
and give an opportunity to practice their important items like shut-off valves and
rules electrical isolators etc.
May have to comply with legal You must train everyone in emergency
requirements procedures. Don’t forget the needs of
people with disabilities and vulnerable
workers.
What to include in an emergency Work should not resume after an
procedure (see HSG268: ‘The health emergency if a serious danger remains.
and safety toolbox’) If you have any doubts ask for
Consider what might happen and how assistance from the emergency services
the alarm will be raised. Don’t forget
night and shift working, weekends and Why people need training and
times when the premises are closed, emergency procedures need to be
e.g. holidays. tested
Plan what to do, including how to call
the emergency services. Help them by As mentioned above, there is good
clearly marking your premises from the business sense, and often a legal/licencing
road. Consider drawing up a simple reason to plan for all foreseeable
plan showing the location of hazardous emergencies.
items.
If you have 25 tonnes or more of However, all the planning in the world is of
dangerous substances, you must notify no use unless:
the fire and rescue service and put up 1 we communicate the plans with all those
warning signs. concerned
Decide where to go to reach a place of 2 everyone gets the opportunity to
safety or to get rescue equipment. You practice their role in the emergency plan
must provide suitable forms of 3 we continually review and improve the
emergency lighting. emergency plan
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For training specifically, there is the
general requirement under ILO C155 for
provision to employees of information,
instruction training and supervision, as is
necessary, with similar requirements for
provision to non – employees.
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First aid Distribution
The correct response to an injured person The spread of workers throughout the
once an accident has occurred is of vital workplace is an important consideration.
importance as it can mean the prevention Are they spread over a large area, e.g. a
of further injury, ill-health or even death. It construction site, or are they relatively
is an example of welfare provision. tightly located, e.g. an office block.
The aim of first aid best practice is to Obviously, it would be much more difficult
ensure that all employers’ (including self- to cover the whole of a construction site,
employed) provide adequate and with all its vast area, and difficult access,
appropriate: than it would an office block with its good
communications and good access.
Personnel
Numbers
Equipment and The number of workers employed is
another factor.
Facilities… for their own requirements
Nature of the Work
It is possible for organisations to agree Is the work high risk medium risk or is the
shared provision in joint locations such as work low risk? Obviously, the higher the
construction sites but this must be clearly risk the higher the level of first aid
stated in the contract documentation, provision. Some workplaces such as
otherwise it is assumed each employer will factories will be a combination, with the
be providing their own cover. actual factory being considered to be high
risk but the adjoining offices would be
What to consider when deciding on considered to be low risk.
first aid needs in a workplace:
To match an employer’s first aid provision High risk is classified as, industries such as
to their needs they must conduct a first aid construction, warehousing, engineering
risk assessment. The criteria to consider etc. Low Risk is classified as things such
are DANNIELS as libraries, offices, schools etc..
Location(s) number of locations to The risk assessment will consider all the
be cared for and the above factors, and it is then up to the
locations relative to employer to decide upon the appropriate
hospitals/emergency provision.
services
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However, when making such an If your work involves driving long distances
assessment the employer must be mindful or you are continuously on the road, your
that in the event of a notifiable accident, assessment may identify the need to keep
and an investigation by the HSE, the a personal first-aid kit in your vehicle
employer will be guilty until proven
innocent.
Options for types of First Aid
As a very minimum, any organisation must Personnel
have an appointed person. However, it is The employer must decide by conducting
no longer acceptable to use an appointed an assessment which of the following types
person to fill in during foreseeable of personnel are adequate and appropriate
absences such as holidays. for their workplace;
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First Aid Equipment Information for employees
The exact first aid equipment requirements Employees shall be informed of nature and
will be decided by the first aid risk location of:
assessment and include;
1. First aiders – who and how to contact
First aid room – should have them
couch/bed
easy clean surfaces and be clean 2. First aid facilities/equipment – what and
good access where to find it
hand washing facilities
Emergency showers
Note
There should never be any medicines or
tablets in the first-aid box. The box shall be
green in colour, (Safe Condition), with a
white cross/crescent. First Aid Notice
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Element 4: Health and safety monitoring and measuring
4.1 Active and reactive monitoring
In order to ensure that our controls and procedures are working correctly and reducing the
risk of harm to anyone from our activities, we need to monitor their effectiveness, identify
shortfalls and make corrective actions. This is also a requirement under various Health and
Safety Management Systems, HSMS, e.g. ISO 45001. Such monitoring can use either Active
or Reactive methods to determine the success or failure of the controls. Additionally, there is
a good business case for knowing what is “actually happening” in our company as opposed
what we think may be happening.
Reactive monitoring
This considers failures and what caused them. Also how were they reported/recorded/
investigated and taking action after the failure to correct the results and prevent the same
failure from occurring again.
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Safety inspections Types of Inspection
A safety inspection involves the
straightforward observation of a workplace There are many types of inspection;
and/or the activities or equipment within it. Statutory inspections are required by
It usually carried out by a manager, a countries legal system and is carried
supervisor, safety representative and/or out by a competent person. Most
Safety Advisor and is often aided by the countries will have a requirement for
use of a checklist. It should be carried out cranes, pressure vessels, scaffolds,
routinely and has the aim of identifying excavations etc. to be inspected
hazards and assessing the use and periodically (regularly).
effectiveness of control measures
General workplace inspections
Role of safety inspections carried by management, health and
Identifying hazards and assessing safety representatives, safety advisers
controls enabling appropriate remedial on a regular basis
action to be taken before accidents
occur External inspection - Insurers,
Showing management commitment to enforcement officers
health and safety
Improving the morale of the workforce Introductory inspection - New
Enabling the involvement of workers in equipment or processes
the management of health and safety
Identifying trends and weaknesses in Factors deciding the frequency of
existing procedures inspections
Ensuring adherence to legal The activities undertaken and the
requirements and standards associated level of risk
Reviewing previous findings and The makeup of the workforce which
recommendations could include vulnerable, young or
Providing a report to management of disabled workers
safety standards in their area The results from previous inspections
and audits
Inspection Summary The records of compliance with
An examination of health, safety and established standards
welfare against company standards Recommendations following risk
which also highlights good points assessments
Who: Manager, Supervisor, Safety Accident history and outcome of
Advisor, Safety Representative investigations
When: Routinely (weekly, monthly, 3 Enforcement action or advice from
monthly) enforcement authority
How: Observation sheets Introduction of new equipment,
What examining: Unsafe acts and processes or safe systems of work
conditions, plus health and welfare Manufactures recommendations and
issues insurance company requirements
What is outcome: Inspection report Following consultation or complaints
from workers.
Statutory inspection requirements from
the legislation of the Country.
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Inspection checklists Failure to identify and take corrective
In many situations the use of a pre- action may be due to inability of
prepared checklist of topics may be useful inspector to carry out proper inspection
as a memory aid and to prompt the due to their lack of knowledge or
inspector into examining all of the competence
appropriate areas.
Factors to consider for inspections;
The strengths of using a checklist Type of inspection (what)
Enables prior preparation and planning Frequency of inspection (how often)
Inspection is more structured and The responsibilities for inspection
systematic (what)
Reduces the chance of important issues The competence of the inspector (who)
being overlooked The use of checklists (how)
Provides immediate record of findings Action planning for problems found
Ensures a consistent approach (who, when)
Easy method for comparison The effectiveness of the written report
(how)
The weaknesses of using a checklist
May result in a blinkered approach by Inspection Reports
inspectors An effective inspection report is;
Checklist may not be reviewed/updated Formal
to account for changes Objective
Inspections become routine with no Concise
follow-up questions being asked Jargon free
No scope for peripheral issues to be Factual
considered Persuasive (Moral, Economic, Legal
Untrained persons might attempt to argument)
conduct inspections SMART
Inspection procedure may be subject to
human error or abuse Inspection report structure
For an inspection report to be effective it
Inspections may not lead to unsafe must be well structured;
conditions being corrected because:- Title page
It was not on the inspection checklist Introduction
Unsafe activity not taking place during Executive summary
the inspection Main body
Hazard was not obvious and Conclusions
consequently not be noticed Recommendations
Unsafe condition might have been
observed but not mentioned in report
If unsafe condition in report the report
may not be read by a responsible person
Action required in report not followed up
and corrective action taken
Responsibility for taking the corrective
action may be unclear
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Safety Survey Who: ordinary workers
A safety survey is a detailed examination When: Routinely (weekly, monthly, 3
or focus on particular activities e.g. major monthly)
key areas revealed by such things as How: Prepared checklist
Safety Audits and may be carried out by What examining: unsafe acts and
specialists. Examples include noise conditions
survey, staff attitude survey, and structural What is outcome: Improved
survey communication and buy-in from the
workers
Safety Sampling
A simple technique used to try and Safety Contacts – informal
objectively measure health and safety An unscheduled examination of the
performance. It is a sampling exercise workplace by a member of management
observing health and safety conditions and team from Directors, Works Managers to
practices e.g. to observe the use of hearing Safety Committee members. It is
protection, conducted to demonstrate safety
Who: Supervisor leadership and active involvement in HSE
When: Routinely (weekly, monthly, 3 and to create an opportunity for senior
monthly) manager and workers to meet in an
How: Observation sheets, and a plan informal setting.
What examining: unsafe acts and
conditions It can also ensure that standards of
What is outcome: Objective measure housekeeping are at an acceptable level,
of unsafe acts and conditions obvious hazards are removed and in
general that safety standards are
Safety Tours observed. If Senior Management
A worker driven activity to give the workers undertake contacts it also has the
an opportunity to spend time reviewing advantage of giving them an accurate
safety activities, (acts and conditions), in picture of what is actually happening. For
their own workplace and their colleagues. example a random inspection of some
pieces of Lifting Tackle could indicate the
By allowing workers to walk around general standard.
reviewing safety matters, it also shows
there are no secrets and demonstrates Who: Director or Manager
senior management commitment as well When: Routinely (weekly, monthly, 3
as seeking input and good ideas from the monthly)
workforce. How: Prepared checklist
What examining: unsafe acts and
The overall effect should be to improve conditions
cooperation and communication between What is outcome: Good
workers and managers. communication
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Safety Contact – formal Data about such health and safety failures
This is where managers and supervisors provides the opportunity to learn from
consult with the workforce on what is mistakes, and to improve both risk
happening formally. management systems and the control of
particular health and safety risks.
Who: Manager or Supervisor
When: Routinely (weekly, monthly, 3 It measures failure, and therefore is
monthly) negative, so often such events go
How: Discussions, Briefings, Safety unreported.
Committee Meetings, Tool Box Talks
What examining: Everything However, any and all incident reports
What is outcome: Good given, must be adequately investigated to
communication find out the reasons that allowed the event
to occur. Such reasons are often a poor or
unfollowed safe system of work or risk
Environmental monitoring
assessment.
This monitors the effectiveness of
environmental workplace controls by
Data used in Reactive monitoring
monitoring hazards such as noise, dust,
gas, radiation, and temperature. Accidents statistics
Dangerous occurrences
Health surveillance Near miss reports
This technique monitors the on-going Ill health statistics
health of ‘at risk’ workers with routine Sickness and absenteeism records
health checks that might include eyesight Complaints by workforce
tests, hearing tests, lung functions tests, or Enforcement action
visual inspection of the hands for the early Incident investigations
signs of dermatitis. Number and value of civil claims
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Leading and lagging indicators are set in a
structured and systematic way for each
critical risk control system within the whole
safety management system.
Leading indicators
Leading indicators are a form of active
monitoring focused on a few critical risk
control systems to ensure their continued
effectiveness.
Lagging indicators
Lagging indicators are a form of reactive
monitoring requiring the reporting and
investigation of specific incidents and
events to discover weaknesses in that
system.
The primary method of learning as much as possible from these unwanted event is to conduct
a thorough investigation to identify all the circumstances from the earliest we can in the “chain
of events” which led up to the incident itself.
It is worth doing a basic investigation, of even relatively minor events, as history tells us that
we usually have several minor incidents before we have the major one, therefore if we learn
from the minor ones, perhaps we can reduce the likelihood of the more serious one occurring.
Learning lessons from near misses can prevent costly accidents as investigations of several
major disasters, (The Clapham Junction rail crash and the Herald of Free Enterprise ferry
capsize), are examples of situations where management had failed to recognise, and act on,
previous failings in the system.
Moral
Economic
Legal
Levels of investigations:
There are 4 levels of investigation, Minimal, Low, Medium and High, (as demonstrated in the
UK HSE document, HSG245), determined by their seriousness. Such seriousness is
determined by using the “risk assessment” process and considering the likelihood of
recurrence and the potential possible worst outcome if they do happen again.
In general terms, measures that rely on An action plan for the implementation of
engineering risk control measures are additional risk control measures is the
more reliable than those that rely on desired outcome of a thorough
people. investigation.
An audit can be an internal audit (first party) or an external audit (second party or third
party), and it can be a combined audit (combining two or more disciplines).
Third party audit: Any other form of audit, usually by an external body, for example an
external ISO 45001 audit.
All of the above types of audit can be carried out on product/services, processes and systems.
The Auditors may request documents relative to health and safety to be provided prior to the
audit or for examination during the audit.
Why health and safety performance What the review should consider:
should be reviewed The review will consider all the evidence
We should review our safety performance and data gathered during the audit
to see what is working and what is not process, either by physical review or by
working within our safety management interview/observation.
systems, procedures and processes. The
benefit of such a review will be: Such information/data will include:
Moral: we will not hurt people level of compliance with relevant legal,
Economic: we will not lose lots of money for example national laws and guidance,
and and organisational requirements, for
Legal: we will not be prosecuted and example internal policies, procedures
punished or sued for and standards
compensation accident and incident data, and lessons
learned from these activities, corrective
There may also be certain and preventive actions and lessons
local government reasons for learned from these and their
reviewing certain parts of our effectiveness in preventing recurrence
performance for legal and or results of all internal inspections, tours
licencing reasons and sampling
absences and sickness rates, any
Additionally, without any form of changes and reasons for such changes
measurement and review how can we quality assurance reports and any signs
know whether you have achieved what you or indicators of trends which may assist
set out to do and/or we will not appreciate in prevention of H&S incidents
what is and is not working and therefore we
cannot improve our performance.
What is noise? – Noise is subjectively defined as unwanted sound but actually noise and
sound are the same thing.
Intensity – the amount of energy in each wave, and is measured in decibels (dB)
Frequency – the number of waves passing a given point per second, and is measured in
hertz (Hz)
Total Dose
What we are concerned with when considering excessive noise is the workers total dose =
intensity of the noise × how often they are exposed (frequency) × how long are these
exposures (duration). This is because the body is able to repair limited damage, if it is given
sufficient recovery time.
Within the cochlea the sound is transmitted to a fluid causing it to vibrate. The motion of the
fluid induces a membrane to vibrate which in turn causes hair cells attached to the membrane
to bend. The movement of the hair cells causes a minute electrical impulse to be transmitted
to the brain along the auditory nerve. Those hairs nearest to the middle ear respond to high
frequency whilst those at the tip of the cochlea respond to lower frequencies.
There are about 30 000 “hair cells” or nerves within the ear and noise-induced hearing loss
causes irreversible damage to these hair cells.
20 Hz
20,000 Hz
Sound is transmitted through the air by sound waves which are produced by vibrating objects.
The vibrations cause a pressure wave which can be detected by a receiver, such as a
microphone or the human ear. The ear may detect vibrations which vary from 20 to 20 000
(typically 50–16 000) cycles each second (or hertz (Hz)).
Vibration is the term given to movement of Hand arm vibration syndrome (HAVS)
a body back and forth around a fixed point. is associated with the use of hand held
The distance travelled away from the equipment. Hand/arm vibration is
central or fixed point is known as the usually associated with the use of hand
displacement. In the field of occupational held equipment where the vibration
health persons may be subject to vibration energy is transferred to the subject as a
exposure either in terms of hand result of them holding the equipment.
transmitted vibration or whole body
vibration.
Whole body vibration (WBV)
Vibration is the term given to movement of Transmitted through seat or feet
a body back and forth around a fixed point. Drivers of mobile machines
Since the vibrating object moves back and Tractors
forth around a fixed point, its rate of Fork-lift trucks
movement is not uniform, but changing Quarrying or earth moving
constantly as it accelerates to from each machinery
extreme position to the mean position and
then decelerates to the opposite extreme. Other work factors that contribute to
This constant acceleration and back problems
deceleration is a useful measure of the
Posture
magnitude of vibration.
Heavy lifting
There is an ILO Code of Practice -
Typical sources of WBV
Protection of workers against noise and
vibration in the environment. Ride on rollers
Trucks
Background
Problems in 2 - 1500 Hz range Whole body vibration - ill health effects
Especially 5 - 20 Hz Headaches/blurred vision/dizziness
Frequency specific Spinal damage
Heart/lung damage
Varicose veins
Two main types of vibration harm
Weight loss
Whole body vibration (WBV) is where
a person’s whole body is supported by a
Especially at risk groups
vibrating surface. Whole body vibration
is associated with person’s whose body Young persons
is supported by a vibrating surface, e.g. Joint and bone damage
sitting in a vibrating seat such as a
moving vehicle along an unmade road, Expectant mothers
operating earthmoving machines. Organ and bone damage to the baby
Miscarriage
International Best Practice For whole body vibration the EAV 0.5
We could use the UK based, “Control of m/s2 A(8)
Vibration at Work Regulations” as best
practice in this area and it requires The exposure limit value (ELV) is the
employers to: maximum amount of vibration an
employee may be exposed to on any single
Assess the vibration risk to employees; day.
Decide if they are likely to be exposed For hand-arm vibration the ELV is a daily
above the daily exposure action value exposure of 5 m/s2 A (8) and
(EAV), and if so introduce a programme For whole body vibration the ELV 1.15
of controls to eliminate risk, or reduce m/s2 A (8).
exposure to as low; and provide health
surveillance These values can use average workers
exposure over 40 hours instead of 8 hours
Decide if they are likely to be exposed – where exposure varies greatly from one
above the daily exposure limit value period to next. This might be applicable for
(ELV) and if they are take immediate people such as supervisors.
action to reduce their exposure below
the limit value; Assessment of risk (5 steps)
1. Identify the hazards
Provide information and training to 2. Identify those at risk
employees on health risks and the 3. Evaluate the risk and consider the
actions you are taking to control those adequacy of existing controls and
risks; consider so
far as is reasonably practicable any
Consult with workers or their safety additional controls (ERIC PD)
representative on any proposals to 4. Record
control risk and to provide health 5. Review
surveillance;
Environment
Increased risk in cold and wet
environments
Restricted working space
Organisation
Careful job design, and use of job
rotation- reduced time exposure and/or
regular breaks, health surveillance, ill
health reporting system
Health surveillance.
What is stress?
Stress is a natural reaction that people have to excessive pressure or other types of extreme
demands placed upon them which are beyond their ability to cope.
These stressors can be psychological (mental) or physical (environmental). In time these can
lead to mental – e.g. depression and physical ill health- e.g. ulcers.
Mental health is about how we think, feel and behave. Anxiety and depression are the most
common mental health problems. They are often a reaction to a difficult life event, such as
bereavement, but can also be caused by work-related issues.
Below we consider work-related stress but where such stress is prolonged it can lead to both
physical and psychological damage, including anxiety and depression.
Whether work is causing the health issue or aggravating it, employers have a legal
responsibility to help their employees. Work-related mental health issues must to be
assessed to measure the levels of risk to staff. Where a risk is identified, steps must be taken
to remove it or reduce it as far as reasonably practicable.
Some employees will have a pre-existing physical or mental health condition when recruited
or may develop one caused by factors that are not work-related factors. Their employers
may have further legal requirements, to make reasonable adjustments under equalities
legislation, (where applicable).
Responsibility
As with all policy statements, it is just fine
words and intentions on a piece of paper
unless people are charged with delivering
it. This occurs in th Responsibility section.
It's often more severe if the trauma was providing a yardstick by which
experienced early in life, as this can affect organisations can gauge their
a child's development. performance in tackling the key
causes of stress
When to seek medical advice
It's normal to experience upsetting and They cover six key areas of work design
confusing thoughts after a traumatic event, that, if not properly managed, are
but most people improve naturally over a associated with poor health, lower
few weeks. productivity and increased accident and
sickness absence rates.
You should encourage people to see their
doctor still having problems about 4 weeks
after the traumatic experience, or if the
symptoms are particularly troublesome.
What is violence?
Any unwanted event in which a person is abused, threatened or assaulted in at work.
Alcohol and drug abuse damages health and causes absenteeism and reduced productivity.
The Employer needs to address the problem and offers advice as necessary. Substance
misuse is a considerable problem when vehicle driving is part of the job especially if driving
is required on public roads. Misuse of substances can reduce productivity, increase
absenteeism, increase accidents at work and, in some cases, endanger the public.
Employers need to adopt a clear drugs and alcohol policy following employee consultation.
What the issues are and what to look Look at safety-critical work
out for Think about the kind of work undertaken
Misuse is not the same thing as and any safety-critical elements where
dependence. Drug and alcohol misuse is drug or alcohol misuse could have a
the use of illegal drugs and misuse of serious outcome, for example:
alcohol, medicines and substances such using machinery
as solvents. using electrical equipment or ladders
driving or operating heavy lifting
Consider these warning signs, which could equipment
indicate drug or alcohol misuse:
unexplained or frequent absences You can use this information to help with
a change in behaviour your risk assessment.
unexplained dips in productivity
more accidents or near-misses Where employees in safety-critical jobs
performance or conduct issues seek help for alcohol or drug misuse, it may
be necessary to transfer them to other
These can also be signs of other things, work, at least temporarily.
like stress or illness.
ERROR (Unintended)
This is informational error either in the brain
of the worker or is an issue with the
workplace
Mis-perception
o Too much information
o Too little information
Lapses of attention due to
o Lack of physical barriers
o Lack of warning or safety signs
o Poor lighting
VIOLATIONS (Intentional)
Mistaken Actions
o Not using fail safe designs
Wilfulness
o Poor quality SSW
Mistaken Priorities
o PPE is difficult to use
Manual handling is one of the biggest causes of injury in the workplace and also accounts
for a very large number of people being required to retire from work early due to manual
handling related injuries.
Lifting Pulling
Putting down Carrying
Pushing Moving
Background
The old thinking on manual handling only thought about the load. This was not good enough
because of the continuous unacceptable high level of injury and ill-health caused by manual
handling operations.
A new approach was required and that the overall aim of the new approach was an ergonomic
approach.
PPE - All workers wearing necessary PPE – safety boots, coveralls, gloves
Discipline - Training – only use trained, competent workers for such work.
Load
Variable weights of the baggage which is unmarked
Bulky and unwieldy baggage
Movement of the bags contents due to poor packing
Slippery nature of some packaging material prevent good grip
Individual
Stature and fitness levels
Training and experience
Their vulnerability particularly if still young
Environment
Space constraints inside aircraft hold
Floor conditions which might be slippery and uneven
The temperature which the handlers are working in which can be very hot inside the aircraft
hold and very cold and wet outside
The standard of lighting can be variable inside aircraft hold, unloading at night
The weather conditions might be anything from sunshine, rain, fog, snow and ice
Hazards and controls for common types of load-handling aids and equipment:
This type of truck is typically used in The 2 most common versions are a vertical
workplaces such as warehouses, factories mast truck the same as a counterbalance
etc.. one fitted with a telescopic handler.
Telescopic handler
Counterbalance fork lift truck
Hazards of operation
Hazards Causes
Excessive speed, human error, violent
Loss of Control
manoeuvres
Contact with vehicles and fixed
Poor layout, human error
objects
Impact with people and other No room, human error, poor operation,
vehicles poor layout
Overturning of vehicle Operator error/human error
Broken pallets/poor stacking/unstable
Load falling
loads /human error
Mechanical failure Poor maintenance and inspection
Exceeding SWL Human error /poor supervision
Definition of a hoist:
‘..incorporates a platform or cage and is restricted in its movement by guides ’
NOTE:
All of the above requirements for hoists,
apply equally to a lift/elevator which is part
of a completed building.
Conveyors
Hazards of conveyors
Electricity
Noise
Manual handling of materials on and off Sack truck
the conveyor
Parts of the body can be drawn into the
in-running nips between the belt and
roller
Contact with moving parts, for example,
drive elements, screw conveyors
Entanglement with roller, drive
mechanisms
Contact with sharp edges
Falling off conveyors
Items falling off
Lifting operations can often put people at great risk of injury, as well as incurring great costs
when they go wrong. It is therefore important to properly resource, plan and organise lifting
operations so they are carried out in a safe manner. Each of these elements requires a person
or people with sufficient competence to be involved at each step.
These people should have sufficient theoretical and practical knowledge of the work and
equipment in question, as well as the requirements of the national law, to be able to do this
properly. For complex and high-risk operations, the planning and organisation should be
extensive and meticulous.
SUMRIC
Or, perhaps, is the cough a result of a combination of the two activities? In the above
example, the smoking could be influencing – making worse, or masking – hiding the effects
of exposure to the chemicals in the workplace
Recording accuracy
Finally, due to the first two above, employers and workers are not very good at keeping
accurate records of actual exposure of either substances, quantities or frequencies
Physical e.g. noise, vibration, UV light from arc welding, manual handling
Mists
These are finely dispersed liquid droplets
suspended in air. Mists may be created by
spraying, by condensation or atomised via
aerosol by air conditioning systems,
showers etc.
Vapours
This is the gaseous form of a material
normally encountered in a liquid or solid
state at normal room temperature and
pressure but not at the boiling point of the
liquid. Typical examples are solvents e.g.
trichloroethylene and organic solvents
which causes toxic atmospheres
Types of Dermatitis
Dermatitis: non-infectious inflammatory Dermatitis prevention
condition of the skin caused by contact with Education (IITS)
chemical, physical or biological agents. Pre-employment health checks
Substitution
Skincare – good welfare provision
Skin checks (health surveillance)
PPE (barrier creams and gloves)
Controls
Protect
Cleanse
Re-hydrate
Substitute for safer substance
An essential part of a health risk assessment and checking the effectiveness of our controls,
is the measurement of the quantity of the hazardous substance in the atmosphere
surrounding the workplace. This is known as air sampling. There are four common types of
air sampling techniques used for the measurement of air quality:
To do this we use indicator tubes with an absorbent material. (The tubes are called Chemical
Stain Detector tubes). A small hand pump is used to pump a known volume of air through
the absorbent material. The presence of a hazardous substance causes the absorbent
material to change colour. The extent of the discoloration shows the amount of contaminant
present.
The gas or vapour needs to be identified before this method is used as the specific tube for
the substance should be obtained.
Direction of
This end
air flow
connects to Glass tube
the bellows
Calibrated
Glass tubes pump
Bung
Captor hood
Specific agents
Next we consider a number of toxic
chemicals, and the hazards that they pose,
together with the circumstances in which
these hazards arise.
Effects of dusts
Silica Dust health effects – silicosis and
Dusts acute effects lung cancer
Sneezing Silica is, like asbestos, another naturally
Coughing occurring element present in many rocks
Wheezing - bronchitis and stones, particularly sandstone, quartz
and slate. It is a highly toxic irritant when
Crying
inhaled as a dust and can cause numerous
chest and respiratory tract diseases.
Dusts chronic effects
Fibrosis - difficulty breathing e.g.
Occupations at risk include quarry workers,
asbestosis, silicosis
masons, stone-cutting machine workers
Sensitisation e.g. asthma, bronchitis
and stone dressers.
Cancer
Damage to liver and kidneys It is a common industrial disease. In the UK
Respiratory conditions such as asthma in 1897 the pneumatic hammer drill was
Various cancers known as a “widow-maker”. The
Death introduction of sandblasting in 1904 led to
countless cases of silicosis. Sandblasters
were said to survive an average of 10
years.
In reality this means that whether or not it (a) displaying suitable and sufficient
is reasonably practicable to totally enclose warning signs, including the biohazard
the process and handling systems to sign
prevent exposure to a carcinogen or (b) specifying appropriate decontamination
mutagen, the employer shall apply the and disinfection procedures
following measures in addition to those (c) instituting means for the safe collection,
required by the general hierarchy: storage and disposal of contaminated
waste, including the use of secure and
The prohibition of eating, drinking and identifiable containers, after suitable
smoking in areas that may be treatment where appropriate
contaminated by carcinogens or (d) testing, where it is necessary and
mutagens technically possible, for the presence,
Cleaning floors, walls and other outside the primary physical
surfaces at regular intervals and confinement, of biological agents used
whenever necessary at work
Drinking water
At or within reasonable access of every workplace an adequate supply of wholesome drinking
water shall be provided. ILO C155 specifically requires that drinking water;
Shall be readily accessible and in a suitable location
Shall be clearly marked
Shall be a suitable supply of cups or a drinks fountain
Conspicuously marked with a safety condition sign
Washing Facilities
Suitable and sufficient washing facilities (see previous table) shall be adjacent to the toilets
with sinks large enough to wash hands, forearms and face shall be provided at readily
accessible places.
Hot and cold running water, soap and towels or a dryer shall be provided and should ideally
be connected to the mains sewer and regularly maintained.
Showers may be necessary for very dirty or hazardous work e.g. asbestos removal, mining.
There are now portable hand washing facilities that can be fitted to the inside of vehicles,
making it easy to ensure adequate facilities are available for any and all workers
An additional water closet, and one additional washing station, should be provided every 25
people above 100 (or fraction of 25).
In the case of sanitary accommodation used only by men a different table can be followed if
desired which uses urinals in the calculation. For example for up to 15 men one urinal and
one water closet is required and for between 91 and 100 male Employees 4 urinals and 4
water closets are required as a minimum.
The risk assessment may sometimes Wherever reasonably practicable the task
include drying rooms, where necessary, for shall be carried out in the seated position
example where workers might become wet and suitable workstations should be
during their work due to weather or work provided for people at work. If work is done
related reasons. seated the suitable chairs must be
provided. Seating should give adequate
Rest and Eating Facilities support to the lower back and footrests
In appropriate cases, depending on the provided to workers whose feet cannot
number of workers, the duration of the work reach the floor.
and its location, adequate facilities for
obtaining or preparing food and drink at or Working in a seated position for a long
near a worksite should be provided, if they period can cause:-
are not otherwise available. Musculoskeletal problems
High blood pressure
Rest and eating facilities shall be; Circulation problems e.g. deep vein
Readily accessible thrombosis (dvt)
Allow for the eating food away from
contamination A suitable chair for sedentary work
Protecting non-smokers from tobacco should have:-
smoke Good lumbar support
Seat back and seat height capable of
Portable Welfare Facilities being adjusted
It is possible to fit out large vehicles such Stable base – five legs with castors
as trucks and crew buses with portable Ability to swivel, if the task involves any
welfare facilities. twisting
Foot rests may need to be provided
It is also possible to have portable welfare Arm rests are optional
facilities delivered to transient workplaces
The front of the chair should be curved to
such as construction sites
prevent pressure behind the knees which
could cause circulation problems.
Fresh, clean or purified air should be drawn Inadequate lighting can have both
from a suitable location outside the health and safety effects;
workplace that is uncontaminated by
discharges from exhausts, chimneys etc. Health effects
Ventilation should also remove and dilute Eye strain
warm, humid air and give a sense of Headaches
freshness without causing draught. Effects from adopting a poor posture
(WRULDs)
Temperature and heating of indoor Stress
workplaces
During working hours, the temperature in Safety effects
all enclosed workplaces shall be Increased likelihood of trips, slips and
reasonable. falls
Increased likelihood of human error
In the UK the HSE ACOP suggests a Increased time to evacuate work area
minimum but no maximum temperature. It during emergency
may be necessary to provide such things
as air movement, air conditioning, Work that requires the provision of
evaporative cooling and thermal insulation suitable and sufficient lighting
to maintain suitable working conditions. includes:
General Workplaces
A sufficient number of thermometers shall
Construction sites
be provided for workers to monitor the
workplace temperature. Work Equipment
DSE (Display Screen Equipment)
Lighting – ILO lighting requirements Manual Handling Operations
Where natural lighting is not adequate to Fire evacuation
ensure safe working conditions, adequate Confined Spaces Work
and suitable lighting, including portable
lighting where appropriate, should be There are two main forms of lighting in
provided at every workplace and any other the workplace:
place where a worker may have to pass. General lighting to allow safe access and
egress
Artificial lighting should, as far as Localised, task lighting
practicable, not produce glare or disturbing
shadows.
Cold Temperatures
Disadvantages Disadvantages
Requires quite a high level of skill and Less flexible in design/use, so may not suit
knowledge the job “exactly”
Heavier components add weight to the Usually able to carry less loads
foundation and/or for erectors
Takes more time to erect and dismantle Lightweight, may be more affected by wind
Made from steel, may be more subject t Often aluminium alloy materials, strength
corrosion by water may be more affected by certain corrosive
chemicals
Generally, limited in the height to which they
can be erected
Brick Guards
Trestle
There are a number of ILO Conventions concerning different workplaces and confined
spaces, relating to factories, shipbuilding, agriculture, breathing apparatus etc..
The duty is placed on employer in respect of work carried out by employees, and to ensure
compliance SFARP, in respect of work carried out by non-employees which are within his
control. Similar duty is placed on the self-employed
Definition
Any workplace not designed for continuous occupancy, which by virtue of its enclosed nature,
there arises a reasonably foreseeable risk.
The main hazards and associated risks of working within a confined space
Hazard Risk
Lack of oxygen Asphyxiation
Toxic gases Toxic poisoning
Free flowing solids and liquids Drowning
Flammable atmospheres Fire/explosion
High temperatures Heat exhaustion/heat stroke
Emergency Arrangements
The precautions to be included in a Audible/visual alarms on blowers
safe system of work for confined Resuscitation equipment
spaces PEME Escape Sets
Top man/B.A. rescue set
People: Safe system of Work Tripod & Harness
How many? As few as reasonably Emergency lighting
practicable.
Competence (PTW, RPE, Fire etc..)
Pre-employment screening 1) AVOID entry SFARP
Health surveillance
Adequate supervision 2) IDENTIFY the hazards and assess the
risk
Top Man
3) ESTABLISH a SSW, to include:
Equipment: Safe system of Work
Appointment of a supervisor
Isolation (locking off/blanking plates)
Competent people for the work
Work Eqpt: chemical, electrical, physical
Permit to work always used!
PPE (tripod, harness & line)
Isolation for all services
Gas detection
Cleaning before entry
RPE
Size of entrance
Access/Egress
Testing air and ventilation
Ventilation
Provision B/A Emergency Escape
Lighting
and Rescue Equipment
Communication
Provision special tools/lighting
4) Preparation of emergency
arrangements to include:
Curtis Instruments
Curtis Instruments
Linde
Page 231 of 301
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Control measures to manage Keeping reversing alarms in good
workplace transport: working order and loud enough to be
heard above other noises at the
Safe site (design and activity) workplace
Reversing cameras
Reversing Vehicles – Avoid reversing if Placing fixed mirrors at blind corners
possible by providing:- Reversing lights on vehicles if workplace
One way systems noise is too loud for reversing alarms to
Turning circles and be heard
Drive through systems Good levels of lighting and providing
refuges
Suitability of traffic routes Ensuring drivers have a banksman to
direct them
If it is not possible to avoid reversing, Provision of high-visibility clothing
then protective measures can Selection and training of drivers and
include:- banksmen
Providing clearly marked reversing Site rules for reversing operations and
areas visible to drivers and pedestrians supervision
Excluding non-essential personnel from
the area
Having pedestrian only routes
Creating crossing zones where both
vehicles and pedestrians can cross with,
speed control and good vision
Separation of vehicles and pedestrians
by the erection of barriers and signs
Vehicle design including ensuring rear-
vision mirrors, fixed safety mirrors,
sensors and windscreens are kept clean
and in good repair
The ILO Code of Practice on ‘Safety and health in the use of machinery’ 2013 is intended to
provide guidance on safety and health in the use of machinery in the workplace. Worker
safety and health should be addressed from design to decommissioning of machinery.
The division of responsibilities for securing the safety in the use of machinery throughout its
life cycle is;
Designer, manufacturer, supplier and installer are responsible for the design, manufacture,
supply and installation.
The employer is responsible for selection, inspection, testing, maintenance and
decommissioning. The employer’s responsibilities are summarised as SUMRIC
.
Providing suitable equipment
S uitable U se
All work equipment shall be suitable; It is a responsibility of the worker to use
For intended purpose all work equipment;
Offer protection from dangerous parts In accordance with information,
Controls to be accessible, identifiable, instruction and training(IIT) received
not easily accidentally operated The employer shall prevent
Emergency stops, and isolators to be unauthorised use by use of key control
provided, and easily identified policies, storage of tools in a secure
location after use etc.
Note: Specifically, if the equipment is ride Suitable lighting so that the worker can
on operated, e.g. a forklift truck or dumper clearly see what they are doing and what
truck there are specific requirements for is happening, so minimising the risk of
prevention and protection from roll-over. mis-perception.
When machinery is installed a clear
For example: suitable design features for a unobstructed workspace shall be
dumper truck against the risk of overturning provided and maintained to minimise the
would be; risk of trips
Provision and use of seatbelts
Rollover protection system
Wide wheelbase
Low centre of gravity
Chainsaw
Fuel or Electricity (if electrically
powered)
Petrol if chemically powered, plus the
associated vapours and exhaust gases
Wood dust
High noise levels
Vibration Retail Compactor
Weight of the chainsaw
Entanglement with the rotating chain
Nips, impact from kick back
Ejected flying particles and cuttings
Contact hazard from the saw teeth,
Retail Conveyor
Construction machinery
Navigation now depends largely on GPS, Such use may be use by the employer
even for emergency vehicles. themselves, for example television/film
crews/farmers/construction workers and
Computers also control traffic lights, level the possible negative effects of use by
crossings, motorway signs and much unauthorised third parties.
more.
Additionally, drones can be used for search Cars have become increasingly automated
and rescue, particularly after natural and/or and Governments around the world are
industrial disasters, both reducing the time promoting and preparing for fleets of semi-
taken to locate survivors and reducing the autonomous trucks and driverless cars to
time any rescuers spend in harmful hit the worlds’ roads within a few years.
locations.
Already, autonomous vehicles are
However, not all drones are designed increasingly used in agriculture and
and/or used for good, for example, they warehousing, on the water and beneath it,
can also feed information to the media and in the air (and above it) and
which may not be helpful in the warehousing giant Amazon is considering
management or investigation of the delivery drones and the aircraft industry
incident, or as we have seen in recent has started development on pilotless
times, deliberately blocking aircraft taking passenger aircraft. What was science
off and landing. fiction last year is quickly becoming today’s
reality.
At this time, such actions have been used
for protest, but equally, the same tools However, with the advent of truly self-
could be deliberately targeted at not only driving vehicles, some of which are already
aircraft but road vehicles, particularly those licensed for use on public roads in some
carrying dangerous chemicals, with countries, the world of work and all its
possible disastrous consequences. potential problems is also moving on.
Electric drill
Electricity seems an obvious hazard especially if
the equipment is not maintained properly. Dust
from the material being drilled, noise and
vibration. Mechanical hazards include:
entanglement (rotating chuck and bit); contact
and ejected flying particles generated by the
drilling operation, stabbing and puncture from the
drill bit.
Disc cutter/cut off saw
Electricity is a hazard plus noise and vibration.
Silica dust if cutting stone or concrete.
Chainsaw
Electricity (if electrically powered), petrol if chemically
powered, plus the associated fume and exhaust gases,
wood dust, high noise levels, vibration, weight of the
chainsaw, entanglement with the rotating chain., nips,
impact from kick back, ejected flying particle and
cuttings, contact hazard from the saw teeth,
The rotating mixer poses an entanglement and nip hazard but there could be
crushing hazards as the equipment tilts.
Pedestrian operated plate compactor
Internal combustion driven will again produce exhaust
fumes/gases. Noise from this machine is accompanied
by high levels of vibration. The weight and size poses a
manual handling hazard.
Guards
We use guards as a primary protection
form the various hazards found in work
equipment.
When access to danger zone is permitted A trip device depends on the ability of the
machine cannot operate and when closed machine to stop quickly and in some cases,
machine will operate but access to danger as below, a brake may need to be fitted.
zone is denied
In this case an electrical brake.
Interlock guard advantages
Convenient for access
Give flexibility of design
A time delay can be built in
Other devices
These are additional items of equipment
including two handed controls, and hold to
run devices which turns on the equipment
and maintains functions only as long as the
device is operated.
Hold-to-run control
This is a control which allows movement of
the machinery only as long as the control is
held in a set position. The control must
return automatically to the stop position
when released.
A push stick
A push stick is a safety device designed to
allow people to push wood through a saw,
router, or other cutting device while
keeping hands clear of the blades. In
addition to improving workplace safety,
push sticks can also help people better
control the pressure on the wood, resulting
in smoother, cleaner cuts.
Source BS EN 12100
Health
Death by asphyxiation
Toxic poisoning
Safety
Structural failure leading to crush injuries
Electrocution where the heat melts the insulation on live wiring and the worker comes into
contact
Trips, slips and falls during the evacuation, especially when there is panic.
2) Starving the fire of fuel – limiting the fuel supply by isolating the flow of flammable liquids,
minimizing rubbish by good housekeeping and minimizing quantities of fuels stored on-
site etc.
4) Interfering with the chemical reaction - by interrupting the chain of combustion with for
example with Halon extinguishers. (Halons have generally been withdrawn because of
their detrimental effect on the environment, as ozone depleting agents.
Fuel
Air
Flammable range
Too Lean Too Rich
Flammable limits, also called explosive limits, refer to the conditions under which a mixture
of a flammable material and air will catch fire or explode. If the percentage of flammable
material in the air is between the minimum and maximum limits, the presence of a flame or a
source of ignition will likely lead to rapid combustion or explosion.
The lower flammable limit (LEL) is the concentration below which a flame will not propagate;
the upper flammable limit (UEL) is the concentration above which a flame will not propagate.
A change in temperature or pressure may vary the flammable limits.
Flammable
Any liquid with a flashpoint of between 21
and 55oC. Example is diesel
Highly flammable
Fire Point temperature Any liquid that has a flash point of less than
“The minimum liquid temperature at which 21oC. Example is petrol.
there is sufficient flammable vapour that
when mixed with air is capable of ignition Extremely flammable
and continuous burning under prescribed Gaseous substances that are easily ignited
circumstances” when in contact with air. Example is
acetylene
Flammable vs Combustible
Flammable and combustible fuels are Maintenance of combustion
materials that can burn.
Fuel
The main difference between the two is The fuel dictates all aspects of fire. The
that flammable liquids/gases can catch fire type of fuel, the form the fuel is in, or how
and burn easily at normal working much is present in the air will control its
temperatures, whereas combustible liquids susceptibility to fire
require higher than normal temperatures to Heat
ignite. The level of heat required to cause
ignition is dictated by the format (solid,
The technical classification of these liquids liquid, vapour or gas) and type of fuel
is based on their flash points. Oxygen
This is provided from the air around us.
Flammable is a material that can easily Other than in specialised industrial
catch fire under normal circumstances and applications and oxidisers, it is always
with the help of minimal ignition source. present
Just a spark is sufficient enough. An ideal
example of a flammable substance is For the combustion process to be
propane. Flammable products are normally maintained all three of the above
liquids and gases. components must remain present
1. Less than 50% of building occupants feel confident of knowing what action to take and
where to evacuate to during an emergency
2. Less than 50% of building occupants feel confident in how to operate a fire extinguisher
3. Less than 25% of people when randomly tested can locate their nearest fire extinguisher
from memory without searching the building
4. Over 50% of the people who operate a fire extinguisher do so incorrectly or dangerously
(i.e. not using the correct extinguisher, not sweeping across the fire, not continuing to spray
after the fire is out and not aiming at the base of a fire or using the incorrect fire extinguisher)
5. Only 13% of people are aware that different types of fire extinguishers must be used on
different classes of fire.
Workplace sources of the 3 elements of fuel, oxygen and heat (ignition) include:-
Class F
Fires involving cooking oils and fats. The
foam congeals on top of the oils and
excludes the oxygen.
National building laws and codes of Fire doors should be fitted with effective
practice will require building designers to self-closing devices and labelled ‘Fire Door
compartmentalise all structures. A Keep Shut’. Self-closing doors may be held
compartment is a part of a building that is open with automatic door release
separated from all other parts by walls and mechanisms linked to the fire alarm system
floors, and is designed to contain a fire for or activated by independent smoke
a specified time. detectors either side of the door. The
release mechanism should operate on
This fire compartmentation will be rated to power failure, on fire alarm activation or
resist the spread of fire and smoke for a operation of one of the independent smoke
specific period of time (normally 30 detectors.
minutes).
Fire resistance
All elements of the compartment will be Combustible materials, when present in a
rated to the same standard. building as large continuous areas, such as
for lining walls and ceilings, readily ignite
Compartmentation concerns and contribute to spread of fire over their
subdividing a building into separate fire surfaces. This can represent a risk to life in
compartments in order to: buildings, particularly where walls of fire
Restrict fire growth and the spread of fire escape routes and stairways are lined with
materials of this nature.
Enclose specific fire hazards
Provide safe refuges and means of
Materials are tested by insurance bodies
escape
and fire research establishments.
Assist fire-fighting operations
The purpose of the tests is to classify
Compartmentation can be horizontal or materials according to the tendency for
vertical flame to spread over their surfaces.
The extent or sophistication of the fire Emergency Evacuation Plan (Fire Plan)
warning will vary from site to site. For Each workplace should have an
example on a small open-air site, or those emergency plan. The plan should include
involving small buildings and structures, the action to be taken by staff in the event
‘word of mouth’ may well be adequate. of fire, the evacuation procedure and the
arrangements for calling the fire brigade.
Whereas on larger open-air sites, or those
involving buildings and structures with a For small sites this could take the form of a
limited number of rooms, such that a shout simple fire action notice posted in positions
of ‘fire’ might not be heard or could be where staff can read it and become familiar
misunderstood, a klaxon, whistle, gong or with it.
small self-contained proprietary fire alarm
unit may well be needed. High fire risk or larger sites will need more
detailed plans, which take account of the
On sites for complex multi-storey buildings, findings of the risk assessment, for
it is likely that a wired-in system of call example, the staff significantly at risk and
points and sounders will be required to their location. For large construction sites,
provide an effective fire warning system notices giving clear and concise
that meets the relevant national standard instructions of the routine to be followed in
case of fire should be prominently
Types of alarm displayed.
One stage
Two stage The notice should include the method of
raising an alarm in the case of fire and the
Access for fire, rescue and other location of an assembly point to which staff
emergency services and vehicles. escaping from the workplace should report.
Once the alarm is sounded, we need to Means of raising the alarm
consider how the fire and rescue services Means of escape
will access our site. Particularly large Means of maintaining escape route(s)
and/or vulnerable sites, airports, large Adequate and appropriate first aid
industrial sites, will have several access firefighting equipment
points for the emergency services to enter
the site.
The main requirements of a safe means Typical Maximum Travel Distances for
of escape will be:- construction sites
Ideally 2 routes in opposite directions Maximum Travel Distance only 1 exit- 9
Fire resistant walls, floors and ceilings Metres
along the route
Adequate size relative to numbers of Maximum Travel Distance 2 or more
persons exits – 18 Metres
Within travel distance guidelines
Clearly marked/direction arrows In many cases there will not be an
Emergency lighting alternative at the beginning of the route.
Exit route free from obstructions
Final exit door opening outwards and For example, there may be only one exit
readily/easily openable from a room to a corridor, from which point
Fire/smoke doors on route/self-closing escape is possible in two directions.
Fixed stairs to upper floors
Exit to safe place/assembly point
Stairs
Stairways should be of sufficient width for
the number of people who are likely to use
them in an emergency and should not
normally be less than 1 metre wide.
They should be positioned near room exits NOTE:- Never use water on electrical or
or near staircase landings and if in flammable liquid fires. Water is a
cupboards clearly marked. conductor that can lead to short circuits
and the risk of shock. Flammable liquids
Wherever possible sufficient hose reels will float on water and continue to burn or
should be provided so that no part of the vaporise to form an explosive cloud.
building is more than 6 metres from the
nozzle of the hose reel when it is fully Foam Extinguishers
extended. (Colour Code – Cream)
Foam extinguishers contain water and a
The advantages of hose reels are that fairly chemical which produces foam. The foam
cheap to install and maintain, there is provides a “blanket effect which smothers
constant supply of water and the personnel the fire, thus separating the fuel from the
using the hose reel are not too close to the air supply. It also has a cooling effect.”
fire. Where they form part of the building These extinguishers are most effective
design they should be programmed to be when dealing with Class ‘B’ fires, i.e.
installed and commissioned as soon as flammable fluids.
possible during the construction phase.
Dry Powder Extinguisher
The disadvantages are that they are only (Colour Code – Blue):-
suitable for class A fires and also due to the The powder has a smothering effect and
volume of water can cause damage to chemically interacts and excludes oxygen.
equipment. The hoses could be poorly
located which may cause inadequate Designed for Class A, B and C fires but
coverage of the area required. Also the may only subdue Class A fires for a short
hose may be passed through fire doors while. Powders generally provide
preventing them closing. Another possible extinction faster than foam, but there is a
hazard is of people tripping over the hose. greater risk of re-ignition and this should
always be borne in mind. If used indoors, a
powder extinguisher can cause problems
for the operator due to the inhalation of the
powder and obscuration of vision.
Fire risk assessment involves the same 5 steps methodology that was covered earlier in
General Risk Assessment.
All that is required for a fire risk assessment, (FRA), is to use the same approach used in the
general risk assessment 5 steps
When carrying out a fire risk assessment the factors to be considered should include:-
Construction and use of building
Flammable materials
Sources of ignition
Work activities generating heat
Methods of control
Means of fire detection
Means of raising alarm
Means of fighting fire and maintenance of equipment
Evacuation routes/Protection of evacuation routes
Numbers of persons at risk
Those who may specially at risk e.g. disabled
Fire prevention training
Fire drills
Specific hazards which may affect fire and emergency teams, e.g. number and location of
LPG cylinders stored in various places around our site.
For hearing problems the use of personal 4) Record, Prepare the Fire Plan, Inform,
trembler alarms, flashing lights and ‘buddy Instruct and Train
buddy’ system. The responsible person should record the
fire risk assessment for use by
For those with visual problems the use of management.
tactile way-finding and exit signs and
‘buddy buddy’ systems. The assessments may cross-reference
other documents and records, e.g. safe
systems of work, monitoring
arrangements, etc..
For this flow to occur there must be a continuous circuit of appropriate conducting materials.
Some materials such as wood, plastic and rubber are poor conductors and so have an
insulating effect, which involves a high resistance to the flow of energy.
The strength of, or amount of energy in an electric current is determined by the pressure of
flow (voltage), and the number of electrons contained in that flow (current or flow rate).
Ohm’s law
This is given by the following equation and shows the relationship between voltage, current
and resistance:
Volts = amps x ohms or V = C x R
Basic circuitry
Explosions whose source of ignition is Stopping the heart (Fibrillation and then
electrical include ignition of flammable cardiac arrest)
vapours, gases, liquids and dusts by The heartbeat is disrupted by the electric
electric sparks, arcs or the high surface current.
temperature of electrical equipment. The heart flutters rather than beats.
The heart pumps little or no blood
through the circulation system, (this will
The effects of electricity on the body usually need a defibrillator to restore the
rhythm).
Damage to the nervous system If this does not happen then the heart will
An electrical injury has many go into cardiac arrest.
consequences to a body as the electrical
currents can travel through the nervous
system and burn out tissue in patches
along the way.
Cable and Pipe Locating Devices Special care should be taken when digging
There are many types of cable and pipe above or close to the assumed line of such
locators’ detectors available to detect a service.
underground cables
Hand-held power tools and mechanical
Locators may not be able to distinguish excavators should not be used too close to
between cables or pipes running close underground services. Safety margins
together and may represent them as a differ for each service but power tools and
single signal. If, for example, two are sited mechanical excavators should not be used
one above the other, the lower one may not within 500mm of the marked run of
be detected. electricity or gas services.
Exposing one cable or pipe does not mean Excavations should run alongside the
that there is not another close by. service rather than directly above it.
Frequent and repeated use should be Final exposure of the service by horizontal
made of locators during the course of the digging using hand tools is recommended,
work as service location is likely to become as the force applied can be controlled more
more accurate as cover is removed. effectively.
The most commonly used is a Cable Spades and shovels with curved edges are
Avoidance Tool, (sometimes referred to as the tool of choice and digging techniques
a CAT), although others could be a metal should ease them into the ground with
detector and ground penetrating radar. gentle foot pressure.
If the line can only be switched off for short Where plant such as a crane is operating
periods, schedule the passage of tall plant in the area, additional high-level indication
and, as far as is possible, other work should be erected to warn the operators. A
around the line for those times. Do not line of coloured plastic flags or ‘bunting’
store or stack items so close to overhead mounted 3–6 m above ground level over
lines that the safety clearances can be the barriers is suitable. Take care when
infringed by people standing on them. erecting bunting and flags to avoid contact
or approach near the wires.
Working near but not underneath overhead
lines – the use of barriers. Where there will Other options will include the fitting of slew,
be no work or passage of machinery or jib height and radius restrictors to prevent
equipment under the line, you can reduce access into the danger zone.
the risk of accidental contact by erecting
ground-level barriers to establish a safety For very short duration work possibly the
zone to keep people and machinery away use of a signaller sited immediately in front
from the wires. of the machine who will signal to stop, if the
machine begins to move into the danger
This area should not be used to store (exclusion) zone.
materials or machinery. Suitable barriers
can be constructed out of large steel drums
filled with rubble, concrete blocks, wire
fence earthed at either end, or earth banks
marked with posts.
+ +
110v
_ _
100 50
Circuit Breakers
Electromagnetic devices which perform the L
same function as fuses but operate faster N
they work by detecting the increase in
current electronically. If a current exceeds Insulating
a set limit the circuit breaker detects the layer
increase in the electromagnetic field
causing the circuit breaker to “trip” and Flexible cable
disconnect the supply. However, this
occurs too late to protect against electric
shock.
The symbol for double insulation is shown
above – a square within a square. You will
Advantages
see this symbol printed on the appliance
Automatically switch or trip under fault
which is double insulated.
conditions
Easy to test Advantages
No tools required Two layers of insulation prevent user
Not easy to defeat contact with any live parts
No earth required
Disadvantages
May be mistaken for an RCD Disadvantages
Does not protect the individual against Physical damage may defeat double
electric shock insulation
Double insulation
Insulation is the most common means of
protection. This consists of two separate
layers of insulation which allows for fault
detection where one layer has failed the
other still provides protection.
All metal parts of an appliance or system This is more than just turning off, although
are connected to the earth. Under fault the process might be similar, it is identifying
conditions (e.g. if the live wire touches the the right circuit; turning off (often both live
metal casing) the current will take the path and neutral); testing to ensure the
of least resistance and flow to the earth. equipment is in fact ‘dead’ and ensuring
that the equipment or circuit cannot be
According to Ohm’s law, a low resistance turned back on (usually by fixing locks
in a circuit will lead to a high current. This using lock out tag out or LOTO) until it is
will cause the fuse to blow and therefore planned and safe to do so.
disconnect the supply.
Advantages Advantages
Provides a very low resistance path to Safest option as it eliminates electricity
earth May be physically locked off (LOTO)
Disadvantages Disadvantages
Specialist testing and maintenance May isolate other equipment
Needs professional installation May be reconnected without use of lock
off
Prevents live fault finding
For example, a construction site may require monthly tests, whereas an office may only
require 6 monthly or yearly tests.
However, the exact frequency is to be decided by a competent person carrying out a risk
assessment. There is guidance to help the assessor when deciding upon the frequency of
tests and inspections.
The keeping of records is important. Whatever organisational arrangements are in place for
the regular testing and maintenance of portable electrical equipment there should always be
a user check before the equipment is used.
Combined
Type of Type of Formal visual
User checks inspection
premises equipment inspection
and testing
Construction 110V Weekly Monthly 3 monthly
sites 230 V Daily Weekly Monthly
Industrial Stationary Weekly None 12 months
Including I.T. Weekly None 12 months
commercial Movable Before use 1 month 12 months
kitchens Portable Before use 1 month 6 months
Hand held Before use 1month 6 months
I.T. Variable i.e. Monthly 12 months
Equipment used
Movable children’s Weekly 6 months
by public
Portable rides daily weekly 6 months
I.T. Weekly None 12 months
Schools Portable Weekly 4 months 12 months
Hand held Before use 4 months 12 months
I.T. 24 months 48 months
Hotels None
Portable 12 months 24 months
I.T. None 24 months 48 months
Offices and
Portable Weekly 12 months 24 months
shops
Hand held Before use 6 months 12 months
Note:- The above is only a sample of the suggested inspection and testing and the periods
can vary in the same locations for different classes of equipment.
3 If the casualty is unconscious, check Do not touch the victim before the current
breathing and pulse, and be prepared to is turned off.
resuscitate if necessary.
If the victim is not breathing, start artificial
4 If the casualty is unconscious place respiration, send for help and call a doctor.
them in the recovery position.
Continue artificial respiration until the
doctor or ambulance arrives. Cool any
burns with plenty of cold water. If the
casualty is unconscious place them in the
recovery position.