TECHNICAL SERVICE BULLETIN

BULLETIN NUMBER: D146/D147/D148/D149/D150 – 018 3/26/2014

APPLICABLE MODEL:
LANIER – MP C3003/MP C3503/MP C4503/MP C5503/MP C6003
RICOH – MP C3003/MP C3503/MP C4503/MP C5503/MP C6003
SAVIN - MP C3003/MP C3503/MP C4503/MP C5503/MP C6003

SUBJECT: PAPER CREASES DURING A3 SIZE PRINTING

SYMPTOM:
Paper creasing occurs near the trailing edge when feeding A3 (LG) sheets from the second mainframe paper
feed unit, the paper feed tray on the Paper Feed Unit PB3160, or paper feed tray on the Paper Feed Unit
PB3150.

CAUSE:
The tray’s side fences or end fences may not be set correctly. When this happens, there is too much space
between the paper and fences at two corners (see Photo 1 below). This causes the paper to skew and form
creases.
Note: On the predecessor model (D111, D142, D143, D144; see Photo 2), there is no gap between the
paper and fences, even if the fences are not set correctly.

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Tech Service Bulletin No. D146/D147/D148/D149/D150 – 018

Photo 1: Model D111 D142 D143 D144series

Note: There is no gap at the two corners, and the paper is fixed at these spots.

Photo 2: Model D146 D147 D148 D149 D150

Note: There is a gap at these two points with SRA3 sized paper.

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Tech Service Bulletin No. D146/D147/D148/D149/D150 – 018

SOLUTION:
Temporary SOLUTION
- Advise users how to set the end and side fences correctly.
- Advise the user to close the paper tray slowly when the tray is loaded to capacity (full).
Note: This is because if the tray is closed with force when it is full, the end fences and side fences may
move.

Permanent SOLUTION
The following bracket [A] (P/N: D1492852) and coin screw [B] (P/N: D1492854) have been added.
Applied to the production line: December 2013

[A]

[B]

UNITS AFFECTED:
All units listed below and manufactured after the serial numbers provided will have the new parts installed
during production.

MODEL NAME SERIAL NUMBER

D146 E153MB60547～
D147 E163MB60412～
D148 E173MB61041～
D149 E183MB10001～
D150 E193MB10034～

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