II PUC BUSINESS STUDIES MATCH THE FOLLOWING LIST: 2024

Prepared By Joy Kv, M.com, K-set, B.ed.

Reference:
Match the following list By Ravi Kiran Sir & 2024- Preparatory Question papers and Model Question papers.
1. NATURE AND SIGNIFICANCE OF MANAGEMENT.
SL.NO A B
1. Sales manager Middle level of Management
2. Management Getting things done from others
3. Chairman Top level Management
4. Infosys Narayana murthy
5. Earning profit Organisational objectives
6. Twin function of management Planning and controlling
7. Efficiency Doing task correctly and at minimum cost
8. Intangible force Management
9. CEO Top Management
10. Foreman Supervisory Management
11. Coordination Integrates group efforts
12. Essence of Management Coordination
13. Planning Function of Management
14. organizing Function of Management
15. staffing Function of Management
16. Directing Function of Management
17. Controlling Function of Management
18. Effectiveness Concerned with end result
19. Management Art & Science
20. Inspector Supervisory/ lower level management
21. Science Systematized body of knowledge

2. PRINCIPLES OF MANAGEMENT
SL.NO A B
1. General Guidelines/Rules Principles of Management
2. Father of General Management Henry Fayol
3. F W Taylor Father of Scientific Management
4. Work Study Propounded F W Taylor
5. Piece wage system F W Taylor
6. F W Taylor Mining Engineer
7. 14 General Principles Henry Fayol
8. Gang Plank Short route of Communications
9. Mental Revolution F W Taylor
10. Change of Mindset Mental Revolution
11. Mechanical Engineer F W Taylor
12. Scientific Management F W Taylor
13. Administration Industrialist General Henry Fayol
14. Unity of Command Henry Fayol
15. Unity of command Only one boss
16. Division work Henry Fayol’s principle
17. Gang boss Functional foreman
18. E-spirit de-corps Unity of employees
19. Cause and effect relationship Principles of management
20. Unity of command Superiors and Subordinates
 3. BUSINESS ENVIRONMENT
SL.NO A B
1. Totality of External Forces Business Environment
2. Business Environment Forces that are outside the Bus.
3. Specific & General Forces Features of Business Environment
4. Dimensions of Bus. Environment Economic/T/Social/Political/Technological
5. LPG Liberalization/Privatization/Globalization
6. FDI Foreign Direct Investments
7. New Industrial Policy 1991
8. Disinvestment Sale of Shares in Public Sector to Private Individuals
9. Demonetization Nov 8, 2016
10. Globalization Integration of various Global Economies
11. Interest rate Economic environment
12. Liberalization Reducing government control and restrictions
13. Social values Social environment
14. Business environment Dynamic in nature
15. Customs and Traditions Social environment
16. Economic environment Index of share market
17. Consumption of habits Social environment
18. The level of Political morality Elements of political environment

4. PLANNING
SL.NO A B
1. Planning Primary function of Management
2. Setting Objectives Objective Of Planning
3. Planning Establishes Standards of Controlling
4. Planning Promotes Innovative Ideas
5. Does not Grantee Success Limitations of Planning
6. Category of Plans Single use & Standing Plans
7. Standing Plans Rule/Policies/Procedures/Methods
8. Single Use plan Budget/Programs/Projects
9. Budget A control Device

5. ORGANISING
SL.NO A B
1. Organizing Establishes Relationships among various factors
2. Delegation Authority
3. Responsibility Elements of Delegation
4. Delegation Downward transfer of authority
5. Accountability Cannot be delegated
6. Place for everything, Everything in its place Organizing
7. Decentralization Transferring Authority to lowest
8. Span of Management No of Subordinates under a supervisor
9. Formal Organization Organization Type
10. Divisional Structure Organization structure
11. Informal Organization Organization type
12. Functional Structure Organization Structure
13. Departmentalization process of Organizing
14. Assignment of Duties Process of Organizing
 15. Decentralisation Quick decision making
16. Decentralisation Delegation of authority to lower levels
17. Authority Right to command/ Right to give order
18. Grouping the activities based on function Functional organization
19. Divisional structure Product specialization
20. Authority Flow downwards
21. Authority Elements of Delegation
22. Accountability Elements of Delegation
23. Grouping the activities based on products Divisional Organisation
24. Divisional structure Based on services of products
25. Functional structure Based on similar form of works
26. Clarity in working relationship organising

6. STAFFING
SL.NO A B
1. Right Person for Right Job Staffing
2. Selection Process of Staffing
3. Recruitment Process of Staffing
4. Promotion Internal Sources
5. Transfers Internal Sources
6. Advertisement External Sources
7. Employment Exchange External Sources
8. Campus Recruitment External Sources
9. Apprenticeship On the Job Training
10. Classroom Lecturer Off The Job Training
11. Case Study Off The Job Training
12. Personality Test Selection Test
13. Aptitude Test Selection Test
14. Preliminary Screening Process of Selection
15. Direct Recruitment External Sources
16. Coaching On the Job Training
17. Job rotation On the job training
18. Personal training On the job training
19. Computer modeling Off The Job Training
20. Vestibule training Off The Job Training
21. Interview Stage if selection process
22. Selection process Reference and Background checks

7. DIRECTING
SL.NO A B
1. Supervision Elements of Directing
2. Motivation Elements of Directing
3. Leadership Elements of Directing
4. Communication Elements of Directing
5. Directing Process of Instructing/Motivating
6. Need Hierarchy Theory Abraham Maslow
7. Issue of Orders & Instructions Supervision
8. Autocratic Leader Leadership style
9. Participative Leader Leadership style
10. Laissez Faire Leadership style
 11. Feedback Noise/Process Elements of Communications
12. Semantic Barrier Communication Barrier
13. Psychological Barrier Communication Barrier
14. Bonus Financial incentive
15. Informal communication Grapevine communication
16. Pay and allowances Financial incentive
17. Job security Non Financial incentive

8. CONTROLLING
SL.NO A B
1. Judging Accuracy of Standards Controlling
2. Analyzing Deviation Process of Controlling
3. Taking Corrective Action Process of Controlling
4. Resistance from Employees Limitations of Control
5. Standard Performance measure criteria
6. Controlling Forward as well as backward looking
7. Setting performance standards Controlling process
8. Function of controlling Overview of past things.

9. FINANCIAL MANAGEMENT
SL.NO A B
1. Financial Decisions Finance Management
2. Working capital Decisions Investment Decisions
3. Fixed Capital Investment Decisions
4. Cash flow of the Project Capital Budgeting Decisions
5. Equity + Debt Financial Leverage / Capital Structure
6. State of Capital Market Financing Decision factor
7. Financial Blue Print Financial Planning
8. Current Asset Current Liabilities- Working Capital
9. Capital budgeting Long term investment decision
10. Working capital Excess of current assets over current liabilities
11. Debt equity mix Capital structure
12. Objective of financial management Wealth maximization
13. Cash in hand Current assets
14. Plant and Machinery Fixed assets
15. Financing decision Shares and debentures
16. Rising Prices Inflation
17. Time Taken between Raw material & Finished goods Production Cycle

10. MARKETING
SL.NO A B
1. Product/Price/Place/Promotion Elements of Marketing Mix
2. Consumer & Industrial Products Classification of Product
3. Branding Functions of Marketing/marketing process
4. Trade Mark Part of Branding
5. Product Protection Packaging Function
6. Product Identification Labeling
7. Producer -Consumer Direct Channel
 8. Advertising + Personal Selling Promotional Mix/ Promotion technique
9. Mass Reach Merit of Advertising
10. Selling Items @ less than MRP Discount Offer
11. Quantity Gift Sales Promotional Activities
12. Lucky Draw Sales Promotional Activities
13. Middlemen’s/Agents Channels of Distribution
14. Materials & Parts Industrial Products
15. T.V Durable product
16. Ice creams Convenience product
17. Tooth paste Convenience product
18. Refrigerator Durable product
19. Samsung Brand name
20. Discount offer Sales Promotional Activities
21. Producer-Consumer Zero level distribution
22. Branding Product Identification
23. Advertising Introducing of goods to customers
24. Bundle of utilities Product
25. Standardization and grading Marketing function
26. Branding The process of giving a name or sign or a symbol to a
product
27. Publicity Unpaid form of promotion
28. Selling concept Concept of marketing
29. Cooker Durable product
30. Zero channel Physical distribution
31. Marketing process Consumer satisfaction

11. CONSUMER PROTECTION

SL.NO A B
1. Consumer Protection Act 1986 /2019
2. The Indian Contract Act 1872
3. The Sale of Goods Act 1930
4. The Essential Commodities Act 1955
5. The prevention of Food Adulteration Act 1954
6. The Competition Act 2002
7. District Forum Redressel Agencies
8. State Commission Redressel Agencies
9. Right to Choose Consumer Rights
10. Complaint Filing Under Sec 2(b) of Consumer Prot. Act 1986
11. Asking cash memo Consumer responsibility
12. Right to safety Consumers right