Jenna Steele

6284 Knob Bend Dr, Grand Blanc, MI 48439 | 810-399-2806 | jlsteele@umich.edu

OBJECTIVE STATEMENT
To contribute strong interpersonal and team-building skills, with technical and professional writing experience
in the UX/ Research Analyst Co-op position by supporting the PVHx team to promote efficiency and drive
intracompany growth.

EDUCATION
University of Michigan-Flint Flint, MI
Bachelor of Arts, English (GPA 3.5) Graduation, August 2024
TESOL Certification
Professional Writing Certification
GPA: 3.5
Dean’s List: Fall 2022, Fall 2023.

RELEVANT EXPERIENCE
- Pursuing User Experience Research and Design Specialization through the University of Michigan.
- Proficient in Microsoft Applications including Microsoft Access, Excel, PowerPoint, and Word.
- Familiarized with website design and troubleshooting on website builder services.
- Adaptable in fast-paced environments while prioritizing and organizing action items.

WORK EXPERIENCE
El Potrero Mt. Morris, MI
Server/Bartender July 2019-Current
- Utilizing effective time-management skills through prioritization of tasks to ensure timely outputs.
- Optimize sales by promoting specials and incorporating business goals.
- Applying the interests of customers to suggest products and provide an excellent, customized dining
experience.

Nike Outlet Clearance Store Auburn Hills, MI

Seasonal Sales Associate November 2020-January 2021
- Exceeded corporate quotas of membership sign-ups through persuasive and innovative customer service.
- Expedited transactions by effectively managing and directing flow of customers.

HopCat East Lansing, MI

Hostess/Food Runner August 2019-March 2020
- Regulated flow of customers by communicating with staff members of all areas and optimizing floor
plan to fit demand.
- Established multi-tasking skills in a rapidly changing, high volume workplace.
- Mentored new coworkers on POS programs and encouraged positive outlook on daily tasks to improve
their time management skills.

CLUBS AND ORGANIZATIONS:

- MITESOL Member. October 2023- Current

VOLUNTEER EXPERIENCE:
- Oversaw the safety of developmental/intellectually disabled guests and overall success of the annual
GHS Mental Health Dance.