1. What are the three components of a Training Needs Assessment?

Provide a brief description of

each component.

1. Needs Assessment:

A needs assessment does not have to be a time-consuming task.

-Organization analysis: An organization analysis is an examination of the environment,
strategies, and resources of the organization to determine where training emphasis should
be placed.
-Task analysis: A task analysis is the process of determining what the content of a training
program should be on the basis of a study of the tasks and duties involved in the job.
-Person analysis: A person analysis helps organizations decide which employees require
training and, more importantly, which do not.

•Orientation for new hires, on-the-job training, executive training, and information
technology training are some of the more common types of training given to employees.

2. Design( Designing the Training Program):

Design of training programs should focus on at least four related issues: (1) the training’s

instructional objectives,

(2) readiness of trainees and their motivation,

(3) principles of learning, and

(4) characteristics of instructors.

3. Implementation

4. Evaluation

2. What are the four related issues when designing a training program? Provide a brief description

of each component.

3. Identify 3 of the 9 principles of training and note what each principle’s purpose or role in training

encompasses.
4. What is the PROPER way to do on-the-job training? Elaborate on each element.

5. Identify and describe three training methods and when and how they are used.

6. Describe the four elements of evaluating training methods.

7. Describe the six steps in the Performance Management Process.

8. What are the two categories/purposes of the performance management process? Briefly

describe each category.

9. What are the four basic elements to consider when establishing performance standards?

10. Name three types of reviews. Describe the reviews and suggest when each one is most

appropriate.

11. Name three types of performance review error types and provide definitions.

12. Summarize the three different appraisal methods. Give a minimum of one pro and con for each.

13. What are the three types of meetings and feedback sessions? Describe each one.

14. What are the three types of factors that impact employee performance? Describe each one.

15. What are the three main components of compensation? Describe each one.

16. What is strategic compensation, and why is it important?

17. Name two internal and two external factors that affect the pay mix. Describe in detail.

18. What is job evaluation, and why is it important?

19. What is competency-based pay? When is it used?

20. Name at least two governing bodies or regulations used to ensure fair compensation. Describe

their individual roles.

21. Name three types of incentive plans and what they consist of.

22. What are the requirements and advantages of incentive plans?

23. What is the difference between straight piecework and differential piecework incentive plans?

24. What are the three types of sales incentive plans? Describe them.
25. What are the five components of an executive incentive plan? Describe them.

26. Name and describe three long-term incentive plans.

27. What are the two advantages and disadvantages of employee stock option plans?

28. What are the two factors determining a benefits plan's effectiveness? Describe.

29. List two advantages and two disadvantages for both the employee and employer regarding a

flexible benefit plan.

30. What are the employee benefits required by law?

31. Describe three ways to reduce workers compensation costs.

32. What are three cost containment strategies to reduce health benefit costs?

33. How are pension plans categorized? Describe.

34. What is the difference between occupational injury and occupational illness? Provide examples

35. Name the four company parties involved regarding occupational safety and each one’s

responsibility?

36. Describe the overall steps involved in setting up a strong occupational safety program.

37. What are the three different legal regimes that govern the employee/employer relationship?

Describe.

38. What is the role of a labour arbitrator? Explain.

39. Identify and describe two different types of employee dismissal?

40. What are the two approaches to disciplinary action?

41. Describe the labour relations process?

42. Describe the steps to unionize an organization?

43. What are the three levels of union organizations? Describe.