P.O. Box 37670, Dubai, UAE Tel 04 885 7361 E-mail info@kineticmiddleeast.ae Website:www.kineticsmiddleeast.

com

KINETICS ME Feedback Form – Sales Admin

As part of our commitment to provide you with the highest possible quality and prompt services, we appreciate receive your
feedback on our services by marking appropriate boxes below. Thank you in advance for your valuable time and input..
*Feedbacks will be kept anonymous & will be shared only with KME Management

1. Organization Name: 3. Engineer Name:

2. Feedback Provider Name: 4. Date: / / 2023
5. How would you rate the response to enquiries and submittals and coordination with you?

☐ Excellent ☐ Very Good ☐ Good ☐ Satisfactory ☐ Poor

6. How would you rate the delivery of Submittal and Sample Board from the given date?

☐ Excellent ☐ Very Good ☐ Good ☐ Satisfactory ☐ Poor

7. How would you rate arranging Response to consultant comments and re-submission?

☐ Excellent ☐ Very Good ☐ Good ☐ Satisfactory ☐ Poor

8. How many times have you had to follow up to get the status of Submittal/Enquiries/Site Supervision/Inspection letter?
More Than 6
☐ Never ☐ 1-3 Times ☐ 4-5 Times ☐ 6 Times ☐
Times
9. How would you rate the arranging Site Supervision and Inspection/Warranty Letters?

☐ Excellent ☐ Very Good ☐ Good ☐ Satisfactory ☐ Poor

10. How frequently is the precise date of submittal or 11.Have you encountered any significant delays in receiving
enquiries provided? the quote, submittal, sample board, response to
comments, etc.?
☐ Always ☐ Sometime ☐ Never
s ☐ Yes ☐ Not Really ☐ No

Reason if your answer is “Yes”:

12. How likely are you to recommend Kinetics Middle East Service to other company to deal with? (‘0’ being most
unlikely & ‘10’ being most likely)

0 1 2 3 4 5 6 7 8 9 10
☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐
13. General Feedback (Comments)

14. Rate your overall satisfaction.

Excellent Very Good Good Satisfactory Poor
☐ ☐ ☐ ☐ ☐