Personal data:

Name: Michael Antonious Narouz

Date of Birth: October 19, 1991
Nationality: Egyptian
Marital status: Single
Address: Ezbet El-Nakhl, Cairo
Tel No: 02-24906082
Mobile No: 01271296005
Email: mica.eagle.91@gmail.com
Linked in: https://www.linkedin.com/in/michael-antonious-1758b223b/

Education:
Institution Certificate Year
HR Solutions Egypt HR Course 2022
YAT Center MCSA: Windows Server 2016 2022
Future Development Institution F.D. I ISO 9001:2015 Contributor 2021
American University in Cairo AUC CCNA Routing & Switching 2019
CIT- Center of International Training Leadership Diploma 2017
Future Academy HISS MTA: Database Fundamentals 2013
Future Academy HISS Information Systems 2013
Istituto Salesiano Don Bosco Secondary School 2009
Kalousdian Armenian School Primary / Prep School 2005

Professional Experience:
Organi Group - IT Specialist )2020 – 2021(
• IT support for:
- Support a total of 7 companies of Organi Group (Building & Construction, Trading
& Contracting, Tourism, Manufacturing, Real State, Agriculture, Exchange)
in different projects (Itous HQ building, Gaza strip reconstruction, Rafah camps,
Saint Catherine Camps, Ismailia farms & Sadat farms).
• Responsible for software installation and troubleshooting:
- Software installation Like (Microsoft Windows Server and Client, MS Office, PBI
Desktop, Primavera P6, Autodesk 3ds Max, AutoCAD, Civil 3D, Revit, Twin motion,
Enscape 3D, Sketchup, Adobe Photoshop, Illustrator, After Effects, Premiere Pro, etc.)
• Responsible for configuring and maintaining all company’s network:
- Manage and Configure Switches (Cisco WS-C3850-24XS, Cisco WS-C3750X-48PF-L,
Cisco WS-C2960X-24PD-L)
- Network troubleshooting & maintenance.
• Responsible for Manage servers:
- Manage servers (HP server DL120, HP server DL380).
- vSphere ESXi (Domain Server windows server 2012 r2, DHCP Server, File Server)
- System troubleshooting & maintenance.
• Responsible for First line Support to:
- Supporting Al-Ameen Accounting System.

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 - Supporting CCTV System.
- Supporting Video conference meeting rooms.
- Supporting Cisco VOIP.
- Supporting Printer & Photocopier.
- Supporting Fingerprint system.
• Responsible temporary for IT Procurement for 3 Months:
- Contacting companies and requesting for quotations for the required items Like
(Laptop, Computer, MacBook, Mobile, iPhone, iPad, Printer, Photocopier, Printer
cartridge, Projector, Paper shredder, Maintenance Tools, External Hards, Flash
Memory, etc.)
- Compare quotations with the required technical specifications.
- Working on a target price and negotiating it with companies.
• Responsible for IT Department ISO File Certification:
- Preparing all IT Department process Forms Like
(Inventory Database, IT Request, Electronic Asset Issuance, Asset Maintenance
Request, Loan Permission, Infrastructure Check List, etc.)
- Documentation of all:
- Logical & physical Diagram for Network and System.
- Layout of network and camera point.
- Authentication Passwords for all Network and system Devices.
- Create an archive for IT Department and make a soft copy of it.
• Responsible for Backup & Disaster Recovery:
- Taking Manual Routine Backup

Future Academy - IT Help Desk (2015 - 2020)

• IT support for:
- Support a total of 8 labs with 296 pc for students and total of 70 pc for employee.
• Responsible for software installation:
- Software installation Like (MS Office, MS Visual Basic, Crystal Report, SQL Server,
Oracle, Adobe Dreamweaver, Adobe Photoshop, etc.)
• Responsible for preparing all Academy network:
- Assist in the processing of the infrastructure of the network of 3 Labs and 4
Departments (Regulating cables, Faceplate Points).
- Manage and Configure Switches (Cisco SG250X-48), Wireless Networks.
- Network troubleshooting & maintenance.
• Responsible for Manage total of 11 Servers:
- Manage servers (HP server DL380 G9, Dell server power edge R730, Dell server
power edge R220)
- (2 Domain Server windows server 2012 r2, 2 Webserver, 2 Application Server, 2
Database Server SQL Server 2012 Enterprise) for the Credit Hours system
- 1 Database Server for Student Attends
- 1 Database Server for Student Affairs
- 1 Server for Control

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 - Manage and Configure N computing technology.
- System troubleshooting & maintenance.
• Responsible for First line Support to:
- Supporting The Credit Hours system.
- Supporting Printer and Data Show.
- Supporting CCTV System.
- Supporting Fingerprint system.
- Supporting Electronic Calling System for (Students Affairs department).
- Supporting Opera & Amadeus system.
• Responsible for Academy YouTube Channel:
- Manage and Upload videos to Academy YouTube.
• Responsible for Backup & Disaster Recovery:
- Taking Manual Routine Backup

Interpersonal Skills:
Planning and organizing skills
Presentation skills
Problem solving and decision making
Ability to work under pressure
Ability to work in a Team or individually according to the job requirements
Active listening, Good communicator and Negotiator
Time Management and Delegation skills

Languages:
Arabic (Mother tongue)
English (Good)
Italian (Good)

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Understanding Core Database Concepts - 23%

Creating Database Objects - 23%

Manipulating Data - 26%

Understanding Data Storage - 17%

Administering a Database - 11%

 This is to certify that

MICHAEL ANTONIOUS NAROUZ

Has attended & completed

MCSA: Windows Server 2016

For 132 Hours Issue Date: 17-May-2022

Certificate No.: YT467396
 ®
Microsoft certificate of

Achievement
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MICHAEL ANTONIOUS NAROUZ

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Course 20740: Installation, Storage, and Compute with
Windows Server 2016

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COURSE DATE : 17/05/2022 Certificate No: MS20142

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 ®
Microsoft certificate of

Achievement
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Course 20741: Networking with Windows Server 2016

FAHD MOHAMED ABD ELLAH MOHAMED

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&KLHI([HFXWLYH2IÀFHU

COURSE DATE : 17/05/2022 Certificate No: MS20143

3DUW1R;
 ®
Microsoft certificate of

Achievement
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MICHAEL ANTONIOUS NAROUZ

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Course 20742: Identity with Windows Server 2016

FAHD MOHAMED ABD ELLAH MOHAMED

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&KLHI([HFXWLYH2IÀFHU

COURSE DATE : 17/05/2022 Certificate No: MS20144

3DUW1R;
 Certificate of Completion
This is awarded to

Michael Antonious Narouz

for completing the course of HR by the HR Solutions Egypt

Year:2022

Mariam william
Cairo, Egypt Dr.Mariam william
HR Solutions Egypt Trainer