A Study on CRM Practice of SAS Hyundai

I PRAGYA SINGH, hereby declare that the Internship Report entitled “A Study

on Customer Relationship Management Practice of SAS Hyundai” with

reference to “SAS HYUMDAI Pvt. Ltd, LUCKNOW” prepared by me under the

guidance of Mr. Shishir Srivatava , G.M., faculty of BBA Department, Lal

Bahadur Shastri Girls College Of Management and external assistance by

DR.JYOTI JOSHI

I also declare that this Internship work is towards the partial fulfillment of the

university regulations for the award of degree of BBA by Lal Bahadur Shastri

Girls College Of Management

I have undergone a summer project for a period of 45 days I further declare that

this project is based on the original study undertaken by me and has not been

submitted for the award of any degree/diploma from any other

University/Institution.

Signature of the Student

Place: Lucknow Name : Pragya Singh

Date: 07/07/2014

Acknowledgement

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