vineelaammireddy@gmail.

com
Vineela Ammireddy +44-7442631600 • UK

Qualification Profile
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An analytical, solutions-oriented professional leveraging MBA education and engineering foundation to bridge
business needs and technical solutions as a Business Analyst. Adept at facilitating collaboration between diverse
teams to transform business requirements into technical solutions. Proven success optimizing processes and
delivering stakeholder value through data-driven analysis and planning.

• Successfully led the implementation of a CRM system that resulted in a 30% increase in customer
satisfaction scores.
• Consistently recognized by leadership for effectively navigating complex organizational needs and building
consensus.

With in-depth analytical capabilities, business acumen, technical aptitude, and collaboration skills, I am prepared to
deliver high-impact solutions that create lasting value for the organization.

Technical Proficiencies
Process Improvement | Stakeholder Management |Requirements Engineering |AS-IS |TO-BE |Gap Analysis |
Document Design |Workshop Facilitation |Root Cause Analysis | Process Flow Mapping | Project Scoping |Full
Project Lifecycle |Target Operating Model |Business Operating Model |RAID Management | SDLC | MoSCoW | User
Stories | UAT | Agile | Waterfall | Unified Modelling Language (UML) | Customer Journey Definitions
Operations Management | Project Management | Sustainability | Policies & Procedures | Strategic planning |
Customer Service | Sales |Team Management | Risk Management | Negotiation Skills | Process Improvement |
Issue/ Problem Resolution | Communication | Interpersonal skills
Software & Applications: Jira | Confluence | MS Project | Azure DevOps | Visio |Lucid Chart | Draw.io | Smart
Draw| PowerPoint | Excel | Word | SharePoint | Balsamiq |MS 365

Career Experience
Business Analyst | Robson Moore June 2023 to September 2023
Responsible for implementing a new CRM that improved the user experience and engagement for all new learners
for a £10m organization in the training and education industry.
• Conducted business process analysis and requirements gathering for a CRM system implementation project.
• Worked with stakeholders to identify key business drivers, goals, and objectives for the CRM project.
• Created business process models and workflow diagrams to illustrate current and future state processes.
• Conducted gap analysis to identify areas where the existing CRM system fell short of meeting business
needs.
• Worked with technical teams to define data mapping and integration requirements.
• Stayed up-to-date with the latest trends and best practices in CRM systems and technologies.
• Developed a comprehensive set of use cases and user stories that accurately captured all business
requirements for the CRM system.
• Conducted a successful user acceptance testing phase with no major defects reported.
• Reduced training time for end-users by 50% through the development of effective training materials.

Merchandiser and Sampler | REL Field Marketing (Part-Time) November 2022 to May 2023
• Advocated for multiple brands in leading supermarkets, boosting consumer engagement and elevating sales
by a fifth.
• Undertook rigorous product audits, assuring compliance with quality benchmarks and the timely rollout of
new products and promotions.
 • Partnered with store leadership to optimize product positioning, resulting in a 15% uptick in brand visibility.

Business Consultant | Blackthorn Finance Ltd (Virgin Money) June 2022 to Aug 2022
• Headed a team to scrutinize market trends, offering data-backed insights that influenced the company's
strategic direction.
• Conducted an in-depth competitor review, pinpointing unique selling points and suggesting strategies for
competitive advantage.

Business Consultant | British Red Cross Feb 2022 to April 2022

• Devised and presented a digital marketing blueprint to senior executives, aiming to boost the user base for
mobility aid services by 30%.
• Carried out a cost-effectiveness analysis for the proposed blueprint, ensuring it aligned with organizational
objectives and financial limitations.

Project Manager | BKR Constructions July 2020 to Sept 2021

Developed Public Sector project proposals to increase clarity regarding requirements and project roadmap. Prepared
project budgetary projections to control cost and maintained project safety and environmental standards.
Responded to any client issues and concerns regarding the project to meet their requirements.
● Completed and delivered large-scale construction projects on time and within defined quality and budgetary
constraints by managing resources and executing project plans.
● Led all aspects of each assigned civil project and maintain quality standards at all times by implementing civil
engineering principles and concepts.
● Achieved timely approval for all proposals and contracts to ensure the smooth running of project operations.

Assistant Project Manager | BKR Constructions Aug 2017 to June 2020

Acted as an assistant project manager and ensured seamless business operations by creating business requirement
documents. Supported team members in the field or on-site through issue resolution. Handled claims or disputes
that arise and delivered the facility in high quality, on time, and within budget.
● Developed and implemented processes to mitigate gaps prevalent in a particular part of the business.
● Ensured the timely and quality completion of the construction project by managing and tracking the day-to-
day progress of the project.
● Managed the daily troubleshooting to solve issues and enabled the smooth processing of cases by
collaborating with the business partners and teams.

Education & Credentials

MBA: Aston University, Birmingham, UK, Jan 2023
B. Tech Civil Engineering in First class: Gokaraju Rangaraju Institute of Engineering and Technology, India, 2017

Certifications
 Working towards BCS Business Analysis foundation certificate
 Working towards Prince2 Certification