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Patty Peng - Week 4 - Buying Principles 1 - Buyer Advertising & Range Planning 3
Patty Peng - Week 4 - Buying Principles 1 - Buyer Advertising & Range Planning 3
WEEK 3
Re-cap: Week 3
Importance of Consumer Research
Buyer Decision Making Process
How does consumers make buying decisions?
There are 5 stages:
1. Recognition
2. Information search*
3. Evaluation of alternatives*
4. Purchase decision
5. Post purchase behaviour
* Eliminate these steps when it’s a routine/repeat
purchase.
Consumer purchases are influenced strongly by cultural,
social, personal and psychological characteristics.
Value Orientation –
These consumers look for value in each of their purchases
These values can vary from lower price, availability of personal
shopper,
Loyal custome
◼Less in numbers but promote more sales and profit.
◼Loyal customers return over tim
◼Crucial to invest time, interact regularl
◼Loyal customers want individual attention
r
Discount custome
Impulsive custome
Wandering custome
◼ These are the least profitable customers as they are not sure
what to buy.
◼ These customers are normally new in industry
◼ To grab such customers they should be properly informed
about the various positive features of the products.
Week 4
Objectives
Range Planning
Seasonal Planning
Visual Appeal & Buying
Concept Development:
◼Haute Coutur
◼Designe
◼Bridg
◼High Street
Mass
◼Value (budget Market
四⼤时装周基本上揭示和决定了当年及次年的世界服装流⾏趋势。因为对于⼤多
数的时装公司,⾄少要花费半年到8个⽉的时间才能把设计变成成品,所以四⼤
时装周提前约6个多⽉进⾏次年的时装发布。
时尚编辑们发挥了极⼤的作⽤,在每场秀中,他们的主要任务是寻找各场秀的交
叉点,⽽这些交叉点基本上是明年的流⾏重点。这样,就得出了每年的流⾏趋
势。另外,各⼤品牌通常在发布秀后,还会邀请⼤牌的时尚记者到品牌总部样品
间零距离接触⾛秀的服饰,并采访设计师。很多记者就曾深⼊到⽶兰、巴黎
Chanel、Dior、Gucci等⼀线⼤牌的样品间,直接采访品牌设计师等。四⼤时装周
都各有侧重,纽约的⾃然、伦敦的前卫、巴黎的奢华和⽶兰的新奇已成为这四个
时装中⼼各⾃的标志。
CHENPENG AW20《“形”
⽽上》的灵感来⾃于超现
实主义艺术家Louise
Bourgeois的装置艺术。
Louise Bourgeois的作品
往往将情绪,状态,思考
以身体的形式表达,传递
出不同类型的⼼理状态。
▪ Sportswear / Activewear
▪ Swimwear
▪ Intimates
▪ Lingerie
▪ Maternity
▪ Uniforms
▪ Bridal
◼ Newborn= 0 months
➢ 0-3 months
➢ 3-6 months
➢ 6-9 months
➢ 9-12 months
➢ 12-18 months
➢ 18-24 months
Merchandise Plan
◼ Merchandise Plan is a written document planning the Merchandise Mix 商品
计划是计划商品组合的书⾯⽂件
◼ Not only includes styles, colours, fabrics but distribution dates & logistical
planning - delivery, stock quantities不仅包括款式,颜⾊,⾯料,配送⽇期和物流计划-
交货,库存数量
Merchandise Plan: Other Terms
Other Interchangeable Terms 其他可互换的条款
No display, no sale.
没有陈列就没有销售
Range Planning: Choice & Variety
http://www.woshipm.com/pd/987682.html
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Assortment分类
Intro: Assortment Planning
■ Merchandise Mix, Product Assortment –
Interchangeable terms>>>>Different
types of products, offered
◼ The Buyer has to consider right product
for the right customer - right product,
right time, right plac
◼ Objective is to carry appropriate product
in terms of Breadth & Dept
为正确的顾客考虑正确的产品——正确的产品,正确的时间,正确的
地点。⽬标是在⼴度和深度上携带适当的产品
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Assortment Planning
Questions Buyer has to ask
A. Which Product(s)
B. What Colour(s)
C. What Size(s)
D. What Quantity - How much of it
E. Which Stores
◼ Buyer can offer Variety throug
1. Styl
2. Volume (Range Depth & Width)
3. Siz
4. Pric
5. Distribution
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Style
Garment Styles
◼ The Buyer must consider
➢Product Fashion Lifecycle &
➢Consumers taste or preferenc
i.e. Product Assortment that suits Target
Customers preference & style for each
category of goods买⽅必须考虑/产品时尚⽣命周期&/
消费者的⼝味或偏好/也就是说,每⼀类商品都要符合⽬标顾客
的喜好和⻛格
⼩
Possible Range Plan Strategy : Charles & Keith
Order Qty per style Using Product Life
Cycle每款产品在使⽤周期内订购数量
Product Life Cycle
▪ Every product has a life cycl
▪ From when introduced to the market to when it goes out of fashio
▪ Some have longer life cycles than others
每个产品都有⼀个⽣命周期/从什么时候引⼊市场到什么时候过时
有些⽣命周期⽐其他⻓ (常⻘树款 经典款)
你知道超市什么东⻄在疫情流⾏期间很畅销
吗?分享⼈们喜欢买的东⻄
1 ⼝罩,消毒剂
2 绿叶蔬菜
3 ⽅便⾯、⽕腿肠
4 ⽩醋(袋装)
5 各种⾁制品
What Should We Buy?
◼ Buyers are cautious and buy less volume for more ‘Fashion Forward’ items
or more ‘expensive items
◼ Unless ‘Niche brand’ (uber luxury USP
买家很谨慎,对于“时尚前卫”或“昂贵”的商品,他们会减少购买量/ 除⾮“⼩众品牌”
’
https://www.douban.com/note/572675345/
Product Ratios
◼ Each Product Category there are industry standard
‘Buying Ratios’
◼ Usually buy more tops than bottoms (because they
sell better)
◼ Ratios 3 to 1 or 4 to 1
◼ Jewellery buy more earrings than necklaces
◼ Ratios developed based on Sales history
Volume – How much should we buy?
Range Depth & Width
◼ Consider Range Depth & Width to offer variety to the customer
◼ Whilst maintaining profit for the compan
◼ Objective is highest profit with the lowest volume of goods (stock = risk
◼ Retailing there is no guarantee it will sell, natural disasters, economic
downturn etc 考虑范围的深度和宽度,为客户提供多样化/ 同时为公司维持利润/⽬标是以最低的货物量获
得最⾼的利润(库存=⻛险)/ 零售没有保证⼀定能卖出去,⾃然灾害,经济衰退等等
Range Width
◼ Width – In each collection or brand’s collection you have to decide how many
styles, shapes you will offer
◼ This depends on Prices points & Product Category
◼ More styles offered, more choice & variety consumer has
◼ Must keep costs to a minimum so brands also have to limit product categories宽度-
在每个系列或品牌的系列,你必须决定你将提供多少⻛格,形状/这取决于价格点和产品类别/更多的款式提供,更
多的选择和品种的消费者/必须将成本降⾄最低,所以品牌也必须限制产品类别
Range Depth
◼ Depth – Each style may have different
➢ Fabric
➢ Print
➢ Colourwa
◼ Too much variation can confuse the customer
◼ & not tell a clear story (colours, trends)
SKU: Objective
◼ Objective is to keep check on # of SKUs you hold
◼ Aim is to gain highest Profit with lowest SKU
◼ Retailers & therefore the Buyer wants to sell as much at full price than left with
stock, or items only being sold during Promotion period
⽬标是不断检查你持有的库存单位编号/ ⽬标是以最低的库存单位获得最⾼的利润/ 零售商&因此,希望以全价出售⽐剩余库存,或
只在促销期间出售的项⽬
SKU VS
SPU =?
SPU Standard Product Unit (标准产品单位)
例如:iphone4就是⼀个SPU,与商家,与颜⾊、款式、
套餐都⽆关。
Price
Range Planning: Pric
Pric
◼ Set Pricing Strategy competitors – Status Quo, Competitive, Premium et
◼ Price range / price points – Compare Entry Price Point , Average Prices &
Price Ceiling (max price
制定竞争对⼿的定价策略——现状、竞争对⼿、溢价等/ 价格范围/价格点-⽐较⼊⻔价格点、平均价格
和价格上限(最⾼价格)
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Price Ranges
Range Planning:
Price
Customer Expectations : Higher the price >
Higher the expected quality客户期望:⾼价格-⾼预期质量
Price Architecture
◼ Pricing Strategy or Price Architecture – is having a series of Prices that attract a
Range of Customers
◼ The Lower the Price the wider the target customer
◼ Lower priced items (in general) are bought in higher quantities than higher priced
quantities
定价策略或价格架构-⼀系列的价格来吸引⼀系列的客户/ 价格越低,⽬标客户范围就越⼤/ 低价格的物品(通常)⽐⾼价格的物品购买
的数量要多
d in 4 colours but
a t $ 5 0 o ffere
Basic Camisole antities
t in h igh e r q u
bough
Size
Siz
● Size & Fit is a key factor to affect customer decision making. If consumer
cannot find size they might go to competitor尺⼨与契合度是影响客户决策的关键因素。如
果消费者找不到合适的尺码,他们可能会去找竞争对⼿
● Buyer has to analyse past sales to decide on popular sizes, feedback from
the Sales Floor.买家必须分析过去的销售情况来决定流⾏的尺⼨,销售部⻔的反馈。
● Caution must be exercised by International Retailers.国际零售商必须谨慎⾏事。
● Size conversion charts across Geographical Area sutilised. 跨地理区域的尺⼨转换
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Shoes
Range Planning: Siz
◼ Most brands assume that they would sell fewer small and larger Size
Example
XXS XS S M L XL XXL
Asia 1 3 3 3 2 1 0
Europe 0 1 2 3 3 3 1
l Most ly Middle
l
Why Do We Se
Populations stats generally are bell shaped –
most people are average. But regional /
geographic differences
.
Medium
Most People
are Average
Size
Assortment Distribution
Assortment Distribution
◼ Takes into account where each item is sold.考虑到每件物品的销售地点。
◼ Flagship store and Websites offer entire range & other stores will
only carry a portion of the line.旗舰店和⽹站提供整个系列,⽽其他商店只提供部分产品线。
◼ Retail stores are usually categories into ABC levels or Top Stores
(e.g. Top 10 Stores)零售商店通常分为ABC等级或顶级商店
◼ Categorized by volume or ‘fashion’ innovation level按数量或“时尚”创新⽔平分类
◼ Product will be shipped to them accordingly.产品会相应的发货给他们。
Which type of Store has the most Volume? Variety of Colour,
Size, Styles? Flagship or Branch Store?
Summary
Successful Buye
◼ Has the skills to give a Balanced Product Offe
➢ Decide the number of individual styles or style neede
➢ Balancing old product lines and new styles
➢ Establishing the volume of collections, width and depth of
product lines and criteria for inclusion of new products.
◼ All successful brands have USP – these vary from style, colours, fabrics,
silhouette, price points, themes etc 所有成功的品牌都有独特的卖点——不同的款式、颜⾊、⾯
料、轮廓、价格点、主题等等
◼ Retailer has to balance what customer expects from brand whilst
considering overall offer in store零售商必须平衡顾客对品牌的期望,同时考虑店内的整体供应
◼ Buyers must understand which Brands best suited for their store & offer
best items from each brand买家必须了解哪些品牌最适合他们的商店,并提供每个品牌最好的项⽬
Taste level + Store / Customer Profile
◼ Size – Footwear
◼ Colour – Product Attribute , Seasonal
◼ Fabric – Men’s Shirts – Stripe, Plain, Trend, 100% Size
Cotton, Cotton Mix
◼ Category – Men’s shirts – Formal, Casual, Button
Down, Regular Collar, Formal vs Casual
◼ By Range – Workwear
◼ By Style – Silhouettes
Fabric
100% Cotton Vs Cotton Mix
Stripes Vs Plain
Category: Formal Vs Casual Wear
By Range: Workwear Brand
◼ Brand will offer the range in series of outfits
◼ Blouses, Trousers, Dresses, Skirts, Tops, Jackets
◼ Suit may have 3-4 components from same
fabric e.g. Jacket, Dress, Skirt
◼ Top to Bottom buying Ratio e.g. 3 to 1 or 4 to
1 for every 1 bottom you match with 3-4 tops
该品牌将提供⼀系列的套装衬衫,裤⼦,连⾐裙,裙⼦,上⾐,夹克//
⻄服可以由3-4件相同⾯料制成,如夹克、连⾐裙、裙⼦/顶部与底部的
购买⽐率,例如3⽐1或4⽐1,每1个底部你匹配3-4个顶部
◼ Hemline
By Style
◼ Waist line
◼ Neckline
◼ Sleeve Length & Type
– Sleeve/less tropics
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1. USP of your Retail Store >>what products is the store known for?
2. Retail Category & Customer expectations?>> Why does the customer
shop at this type of store? What do they expect
3. Competitors Offer?>>>Any Gaps in Offer
4. Space of the physical stor
5. Trends>>>New hot brands are entering into the market
6. Exclusives
-你的零售商店的USP ;商店以什么产品闻名
-零售类别与顾客期望?为什么顾客会在这种类型的商店购物?他们期望什
么?
-竞争对⼿的报价?有任何缺⼝吗?
-实体店的空间
-流⾏趋势新的热⻔品牌正在进⼊市场
-独家看点
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