Chat Log C:\Users\Mohan Sakha Das\Documents\ChatLog Feb 2024 Pega Batch

2024_02_23 09_01.rtf

Pavan Parvathaneni (to Everyone): 7:59 AM: after ddead line how many time
Pavan Parvathaneni (to Everyone): 7:59 AM: times we will increase urgency
Pavan Parvathaneni (to Everyone): 8:01 AM: in between deadline and passed deadline
can you increase urgency value
Karthik (to Everyone): 8:01 AM: SLA applies to case types?
_SRIKANTHMALIGE (to Everyone): 8:02 AM: Yes karthik
BalaSanakr V (to Everyone): 8:14 AM: Goal and Deadline start with the same time?
Umamahesh (to Everyone): 8:30 AM: SMTP config for email is default built in Pega? or
should we have to configure it .
Abi (to Everyone): 8:50 AM: while creating screen level SLA, you gave Existing SLA
option but created a new one instead of calling already created one ??

Umamahesh (to Everyone): 8:51 AM: if we open work object SLA will not apply right ?
In our example the stage was advanced to next stage automatically.