Michael O (4/2/2024, 10:38:33 PM): Hi, My name is Michael.

I am reviewing your
information and I will be with you in a moment.
Me (4/2/2024, 10:38:41 PM): Thank you
Michael O (4/2/2024, 10:38:57 PM): Good day Marcus! may I know how may I help you?
Me (4/2/2024, 10:39:59 PM): I got an update that my package was marked as
undelivered. Need to have it sent to my local UPS pick up
Me (4/2/2024, 10:40:40 PM): 1Z9137WY0363094257
Michael O (4/2/2024, 10:40:51 PM): Alright let me check this, one moment please.
Michael O (4/2/2024, 10:41:42 PM): Thank you for patiently waiting Marcus, I'm
sorry to inform you but we have an incorrect delivery address for this shipment
and due to the incorrect address, we're unable to complete the delivery so it was
processed for return. It may have been requested by the sender to immediately
return the item instead of hold the package at the facility.

While we are unable to override it from returning to request for address update,
please reach out to your sender for additional assistance or possible alternatives.
Me (4/2/2024, 10:43:18 PM): So do I contact Amazon and have them tell y’all to stop
where it’s at and send it somewhere else? I don’t see why the address was incorrect
it pops up on gps just fine
Me (4/2/2024, 10:43:34 PM): The local driver never contacted me either
Michael O (4/2/2024, 10:44:13 PM): Just to confirm, may I have the delivery address
for this shipment?
Me (4/2/2024, 10:44:30 PM): 504 N. 2nd st Haskell Tx 79521
Michael O (4/2/2024, 10:45:35 PM): Thank you, it seems like we have the correct
address Marcus so here's what I'm going to do help, I will inform the local
facility that we already have the correct address so we can make an arrangements
about this, would you like to be contacted via phone or email?
Me (4/2/2024, 10:46:09 PM): Via phone please. If I need to pick it up at a local
ups location that’s not a problem
Michael O (4/2/2024, 10:47:03 PM): I will also include that to the report, please
standby while I'm doing the report Marcus, one moment please.
Me (4/2/2024, 10:47:05 PM): My phone number is 940-207-0030
Me (4/2/2024, 10:47:12 PM): Thank you
Michael O (4/2/2024, 10:47:13 PM): Thank you, one moment please.
Michael O (4/2/2024, 10:50:01 PM): Almost done here. One moment please.
Me (4/2/2024, 10:50:05 PM): Ty
Michael O (4/2/2024, 10:51:49 PM): Thank you for the long wait Marcus, I'm done
creating the report so please expect to receive a call from the local facility
about this tomorrow, aside from this, is there anything else that I can help you
with?
Me (4/2/2024, 10:52:03 PM): That’ll be it thank you so much