Number Description Created Updated

RITM0093621 we need the button cancel in VITs page and in 13-12-2023 09:22:53 14-12-2023 11:35:39
BulkEdit as well.
RITM0094346 Create a new Pop-up in the Mobile Application 25-12-2023 08:42:37 04-01-2024 08:40:33
"Yes or No" then the asset scan completed each
asset barcode in service now agent

RITM0094351 request to create or edit the current state when we 25-12-2023 09:01:45 04-01-2024 08:39:07
select "In use" in asset table (Asset for Admin) as
below": Available to change in sub state, Ability
to fill in the information "Assigned to", Allow to
select stockroom , Allow to select location

RITM0094354 New Catalog For request by End User (Approval, 25-12-2023 09:25:15 04-01-2024 08:37:44
in the case of leave required under staff or
someone approves on behalf).

RITM0094360 Required end users can access and view only 25-12-2023 10:40:26 04-01-2024 08:36:21
their transactions or under their user in Transfer
Order.
RITM0094362 Creation of New Portal For HAM pro 25-12-2023 11:04:41 04-01-2024 08:34:12
RITM0094369 Video Guidelines To be introduced in KB article: 25-12-2023 13:36:58 04-01-2024 08:33:35
Asset Transfer
Asset Audit
Loss and Repair
Asset Disposal
Other...

RITM0095409 Request you to revise user permission on VITs. 09-01-2024 10:41:49 11-01-2024 09:07:37
4 assignment group below MUST NOT have
permission to make any changes on VITs until
Security Team assign to them by "Confirm &
Accept" .
"End User Services", "Databases Management",
"Network Performance" and "Infrastructure and
Systems"
RITM0095410 request change CI owner in CMDB as below: 09-01-2024 10:51:39 11-01-2024 09:05:24
CI: 192.168.100.29 , 192.168.100.30
From: "Infrastructure and Systems" to
"Information Security"
===
CI: 192.168.101.220 , 192.168.101.242
From: "Infrastructure and Systems" to "Network
and Performance"

RITM0095413 request you to remove email address 09-01-2024 11:06:26 11-01-2024 09:04:41
"seyla.neng@amret.com.kh" from Remediation
Task email notifcation on VR module.
User "seyla.neng@amret.com.kh" should only
receive Email nofication from "Application VR".

RITM0095529 Updated Useful life of Assets based on ERP. 10-01-2024 10:06:01 11-01-2024 09:02:27
RITM0095534 Enhancement, request enhancement Knowledge 10-01-2024 10:32:46 06-03-2024 15:47:04
Article
RITM0095568 Requirement, develop new requirements for 10-01-2024 15:47:59 05-03-2024 13:17:30
control Stock management of Amret's T-short
with Stock in and stock out.
RITM0095841 Update the formula to calculate useful life and 15-01-2024 09:37:57 18-01-2024 08:59:39
life in a year not to be based on Major and Minor
category
RITM0095842 In Asset Registration Formula should be there for 15-01-2024 09:39:24 18-01-2024 08:59:11
calculating useful life and life in years except
leasehold category and for other category useful
life should be not editable

RITM0096372 Request add new supplier HWS Commercial 22-01-2024 10:26:52 25-01-2024 12:15:43
Co.,Ltd in HAM Pro system
RITM0096373 Run Depreciation all Asset for Asset Criteria As 22-01-2024 10:28:33 25-01-2024 12:14:50
capitalize untill 31st Dec
RITM0096382 Request to upload 141 new asset code in HAM 22-01-2024 11:15:24 25-01-2024 12:17:02
Pro. Note please upload in Sub Production first
and after reconcile will upload again in
Production.

RITM0096515 Please upload data disposal or write off from Sep 23-01-2024 13:25:20 25-01-2024 12:16:27
to Dec 2023 in HAM Pro system (Note: please
upload in Sub Product first and after reconcile
will upload again in Production)
RITM0097082 In HAM Pro system show incorrect stockroom 31-01-2024 08:53:01 01-02-2024 08:41:43
(show stockroom: PS-BOENG KHNAR) for
KCTP Accountant (Note: the stockroom correct
is KC-TUEK PHOS) so please check and correct
it.

RITM0097083 When user transfer Asset code from old 31-01-2024 09:08:03 01-02-2024 08:41:13
stockroom to new stockroom, system auto show
in new stockroom even thought that asset not yet
receive by new stockroom user.

RITM0097094 Please check stockroom assistance "PHL- 31-01-2024 11:01:46 01-02-2024 09:42:50
Accountant" can not do any module in HAM Pro
system.
RITM0097222 Change to correct Location in HAM Pro system 01-02-2024 10:56:56 01-02-2024 14:00:44
before work on Assign to
RITM0097225 Update Location follow listing B(user ) 01-02-2024 11:01:50 01-02-2024 14:00:39
RITM0097228 Request to correct formula opening depreciation 01-02-2024 11:12:35 01-02-2024 14:00:47
before closing entry
RITM0097229 Request to correct formula of NBV 01-02-2024 11:13:43 01-02-2024 14:00:42
RITM0098367 Request automation of calculate depreciation 14-02-2024 13:52:35 14-02-2024 16:10:32
every end of month.
RITM0098371 Request automation of closing entry every end of 14-02-2024 14:10:49 14-02-2024 16:12:26
month for all asset capitalize.
RITM0098376 Request change stage in plan assets as Pending 14-02-2024 14:37:39 14-02-2024 16:12:17
preparer in deposal request.
RITM0098378 Request email notification for approval retire to 14-02-2024 14:41:22 14-02-2024 16:12:07
be add more information such as: Purchased
Date, Asset Name, Asset Code, Account No,
Cost, accrued depreciation, NBV, Reasons,
Stockroom name....

RITM0098383 Request add Write off in Substrate after State 14-02-2024 15:03:18 14-02-2024 16:11:53
retired.
RITM0098387 Request disable the Submit button once user 14-02-2024 15:10:19 14-02-2024 16:11:40
Submit the laptop and Mail notification only once
time.
RITM0098404 User can not Transfer asset from stockroom to 14-02-2024 16:06:17 01-03-2024 10:16:24
new stockroom and Transfer for Maintenance.

RITM0098473 Creation of new Supplier catalog Automation 15-02-2024 10:42:56 22-02-2024 10:29:42

RITM0098482 Request check module Transfer and Transfer for 15-02-2024 11:17:08 01-03-2024 10:16:10
maintenance because user can not process since
we changed Sub state from Available to in use.

RITM0099051 Request change user approval Level C for 22-02-2024 09:43:57 22-02-2024 10:43:59
Disposal order
RITM0099056 Request access user Lang Soben to use each 22-02-2024 09:48:25 22-02-2024 10:44:06
function
RITM0099059 Request correction Ending depreciation 22-02-2024 09:51:53 22-02-2024 10:44:02
RITM0099664 Request change sub state from Available to 29-02-2024 15:13:38 01-03-2024 10:17:03
Pending disposal with 35 assets code (detail code
in attached file).
RITM0099984 Request to add notification Disposal Type and 04-03-2024 14:25:48 07-03-2024 10:52:35
starting price in email approval on disposal or
write off.
RITM0099986 Request change asset code KAOTCBO001 from 04-03-2024 14:28:17 07-03-2024 10:52:46
sub state Available to pending disposal.

RITM0099996 Please allow user AAD-Lang Soben ,AAD-Phan 04-03-2024 14:54:55 07-03-2024 10:52:57
Deth follow the same user AAD-Long Huon.

RITM0099998 Please allow user SR-ROMEAS HAEK, KN- 04-03-2024 15:00:16 07-03-2024 10:53:08
SNUOL, PP-PHSAR HENGLY and KC-TUEK
PHOS follow the same user PP-PREK PNOV.
RITM0099999 Request change asset code PPPPCOM001 from 04-03-2024 15:01:43 07-03-2024 10:53:21
class Hardware to Asset.
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Open

Open

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