PAX A920 / A920 Pro

Charging Base
Installation Guide

December, 2022
Contents
Introduction........................................................................................................................................................ 3
Charging Base Overview ................................................................................................................................... 4
Requirement.................................................................................................................................................. 4
Overview....................................................................................................................................................... 4
Charging Base Installation ................................................................................................................................. 5
Installing the Terminal Charging Base.......................................................................................................... 5
Installing the Terminal Silicone Sleeve ........................................................................................................ 6
Using the Charging Base ................................................................................................................................... 7
Using the Charging Base .............................................................................................................................. 7
LED Status Light .......................................................................................................................................... 7
PAX A920 / A920 Pro
Installation Guide
Charging Base

Introduction
This document explains how to install the charging base for the PAX A920 or A920 Pro terminal and
included silicone sleeve. The charging base makes it easy to recharge the terminal without having to remove
the silicone sleeve to ensure that the USB power connector is properly seated in the terminal’s charging port.

NOTE: The terminal must be fitted with the PayFacto-

branded silicone sleeve for the best results. The PayFacto
silicone sleeve displays the PayFacto logo on the back. You
should not use the charging base for any terminal not
protected by the silicone sleeve.

This setup guide describes the following topics:

• Charging Base Requirement
• Charging Base Overview
• Charging Base Installation
Install Terminal Charging Cable
Install Terminal Silicone Sleeve
• Working with the Charging Base
Using the Charging Base
LED Status Light

Copyright © 2022 PayFacto Inc. Page 3 of 8

PAX A920 / A920 Pro
Installation Guide
Charging Base

Requirement
To ensure the best charging results, you must use the original AC power adapter that came with your
PAX A920 or A920 Pro terminal. The AC power adapter should have the PAX logo printed on one side as
shown below:

Overview
Your PAX A920 or A920 Pro terminal charging base includes the following components:

A920 A920 Pro

1. Charging base 1. Charging base

2. 6-foot (180cm) USB to 2. 5-foot (152cm) USB to USB
micro-USB cable Type-C cable
3. Protective silicone sleeve 3. Protective silicone sleeve

Copyright © 2022 PayFacto Inc. Page 4 of 8

PAX A920 / A920 Pro
Installation Guide
Charging Base

Installing the Terminal Charging Base

Before you install and connect the charging base, make sure that the desired location is within reach of
an AC outlet and that there is enough space to for the charging base and the terminal when connected.
To install the charging base:

1. Turn the charging base over and locate the USB connection port.
A920 A920 Pro

2. Insert the cable’s micro-USB (A920) or USB Type-C (A920 Pro) plug into the base’s connection port.
A920 A920 Pro

3. Secure the cable in the guide at the top of the charging base and turn the charging base over.
A920 A920 Pro

4. Connect the cable’s USB plug into the AC adapter’s USB port.

Copyright © 2022 PayFacto Inc. Page 5 of 8

PAX A920 / A920 Pro
Installation Guide
Charging Base

A920 A920 Pro

5. Plug the adapter into an AC outlet. The LED at the bottom edge of the base lights up.

Installing the Terminal Silicone Sleeve

To protect your PAX A920 or A920 Pro terminal from minor impact damage, you should install the
silicone sleeve provided with the terminal charging base as the charging base is designed specifically for
terminals with the sleeve.
To install the silicone sleeve:

1. Insert the top of the terminal into the sleeve's printer protection until the sleeve fits snugly onto the
terminal’s top.
2. Pull the bottom of the sleeve over the bottom edge of the terminal.
3. Repeat for any additional terminals you intend to place on the charging base.

NOTE: To add or change a SIM card, you need to remove the

sleeve from the terminal.

Copyright © 2022 PayFacto Inc. Page 6 of 8

PAX A920 / A920 Pro
Installation Guide
Charging Base

Using the Charging Base

To use the charging base, you need only place the terminal(s) vertically on the base so the printer rests
in the cradle at the top of the charging base.

A920 A920 Pro

NOTE: The charging base should only be used to charge

your terminal(s); it is not designed to be a storage location
for the terminal(s).

If the status light remains blue after you place the terminal on the base, the terminal is not seated
correctly, and not connecting to the base’s gold charging contacts.

IMPORTANT! Do not slide a terminal onto the base, as it can

damage the gold charging contacts. Always place the
terminal onto the base vertically, as shown below:

LED Status Light

The LED at the bottom edge of the charging base indicates the terminal’s charging status:

Copyright © 2022 PayFacto Inc. Page 7 of 8

PAX A920 / A920 Pro
Installation Guide
Charging Base

LED Color A920 A920 Pro

Blue: Charging base is plugged

in, no terminal connected.

Red/Yellow: Terminal is
charging.

Green: Terminal is fully

charged.

Copyright © 2022 PayFacto Inc. Page 8 of 8