TITLE: CUSTOMERS SATISFACTION OF FINE DINING RESTAURANT IN STA ROSA LAGUNA: INPUTS FOR

ENHANCEMENT PROGRAM

Fine Dining Sampling

Kanin Club 30
2. Bistro 30
Charlemagne
3. Pigpen 40
Total 100

STATEMENT OF THE PROBLEM

1. What is the demographic profile of the respondents in terms of:
1.1 Sex
1.2 Age
1.3 Civil Status
1.4 Employment
 SURVEY QUESTIONNAIRE

PART I. Demographic profile of the respondents

Name: _______________________ (optional)
Direction: Please supply the needed information by checking or writing the details below.

Sex: [ ] Female [ ] Male

Age: __________ Open question
Age: closed question
[ ] 18 - 25
[ ] 26 - 33
[ ] 34 - 41
[ ] 42 - 49
[ ] 50 - 57
 Civil Status:
[ ] Single
[ ] Married
Employment
PART II. Assessment of the respondents on the level of satisfaction
Direction: Please check the column that corresponds to your answer by using the scale below:

Likert scale

Numerical Value Verbal interpretation

5 Highly Satisfied
4 Very Satisfied
3 Satisfied
 2 Less satisfied
1 Not satisfied

2.1 Food
5 4 3 2 1
1. The restaurant variety of foods suits to different ages ( ) ( ) ( ) ( ) ( )
2.
3.
4.
5.
6.
7.
8.
9.
2.2 Price
1. Food is affordable ( ) ( ) ( ) ( ) ( )